Arlington car rentals

Arlington car rentals

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Arlington, VA, United States
31 May — 7 Jun
Same drop-off
Arlington, VA, United States
Tue 31/5
Noon
Tue 7/6
Noon
Driver's age:

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Arlington car rental information

Pick-up locationArlington
Rental locations22
Airport locations11

Cheap car rentals in Arlington

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Arlington car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (578 reviews)
1 location in Arlington
Alamo
Locations in Arlington
  • 8.8
  • 8.8
  • 8.7
  • 8.7
  • 8.5
Recent reviews
2.0 Mediocre10 May 2022
Parking lot staff is horrible.
10.0 Excellent10 May 2022
very easy to rent and return.. 5 star service
10.0 Excellent5 May 2022
We rented several minivans and they were ready for us and were so helpful. Amazing customer service!
10.0 Excellent3 Apr 2022
The car was okay for the price but was expecting something a little bigger
10.0 Excellent21 Dec 2021
This is the best rental car service I’ve had! I’ll definitely be going through Alamo again. 😊
10.0 Excellent10 Sep 2021
Signage for Alamo as you come off elevator at DCA was a little confusing. You have to stay on level A1 to get your contract, then bring contract to Level A3 to pick up car. We went to A3 first because it was the only signage we saw. That meant we had to return to A1. Not a huge deal, but a time saver if you know it. Other than that, Alamo was A+ all the way!!!
3.9 Mediocre9 Aug 2021
Hyundai Accent gets good gas mileage, but I booked a mid size vehicle. The attendant said we only have this left. He was with another company so didn’t go over anything. Used to taking pictures of any scratches or holes in seats. We have photos that the car had wear before we drove it. Over 40 k miles on a rental. A little higher than normal.
4.0 Okay8 Mar 2021
I rented a midsize suv such as the RAV 4. Alamo initially offered a small mitsubishi "suv" at the garage. I declined and they provided an "upgrade" to a chevy equinox...another compact suv nice car but one class lower than the midsize billed. Very nice staff, but that was wrong.
10.0 Excellent9 Jan 2021
Very friendly agent, great car.
2.0 Mediocre3 Jan 2021
Absolutely nothing.I didn't get to rent the car because after calling Alamo multiple times to confirm policies, I spent 30$ taking an Uber to the airport only to be told I had been given wrong information and they would not rent me the car. It nearly cost me a night of my vacation and I ultimately had to borrow a car at great inconvenience to a family member. Will never ever use Alamo again.
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Rated no. 2
Budget
6.6 Good (236 reviews)
3 locations in Arlington
Budget
Locations in Arlington
  • 7
  • 7
  • 6.5
  • 6.4
  • 6.4
Recent reviews
6.0 Good23 May 2022
Negotiating a pick-up at DCA (Reagan National Airport) is not for the faint-hearted. Although I was prepared for unknowns, I was not prepared for being yelled at in the garage -- by someone who was probably not a Budget employee. When I reported this to the Budget desk, the employee was kind and sympathetic but the whole experience left me shaken. I was told that my car would have GPS but it didn't even have a map. All in all, go to DCA for pickups and drop-offs only as a last resort. Try suburban branches first!
10.0 Excellent10 May 2022
Was great experience
2.0 Mediocre26 Apr 2022
Bad brakes, worn wiper blades, bald tires. Budget drop off point was blocked off and no sign telling where to go.
4.0 Okay10 Apr 2022
The car was horrible. Too old and the alignment was not correct. Not happy
10.0 Excellent26 Mar 2022
excellent expereince. there was a queue at the counter for renting the car, but the representitives worked fast and it was non issue
10.0 Excellent21 Mar 2022
If you could include all costs up front that would be better. It is never a good thing when you go to the counter and your bill goes up by close to 50% because of add ons.
8.0 Excellent25 Feb 2022
There were only two counter staff at check-in, so about a 45 minute wait in line.
8.0 Excellent23 Jan 2022
Overall, it was a really good experience. We were offerel an upsell on a larger car and decided to take it, knowing we'd be doing a lot of longer distance driving. The only thing I found really confusing/frustrating during pickup and the use of the car was the third-party toll service. It was explained to us very quickly, and it turns out it was explained inaccurately (luckily, in our favor). Still, it's a high cost (about 50% of our total cost between tolls and the use of the third-party toll service is the third-party's fees), so if you know you'll be traveling on toll roads I'd recommend planning ahead and having cash or using other options as available.
2.0 Mediocre9 Jan 2022
Budget = poor service. Hidden fees, bad selection of cars. The process took an hour to pick up the car. Won’t use again.
4.0 Okay7 Jan 2022
Avoid e-Toll unlimited. I was told when I picked up the car it was a $25 fee for the entire duration of the reservation to rent the toll transponder (the little piece of plastic that goes on your windshield for EZ pass). To be on the safe side I did it since it was $25 and I don’t always have cash on me for tolls. The budget employee and I even joked that $25 PER DAY would be ridiculous especially for a week long rental, and it was certainly a flat fee. When I saw the bill they charged me $25 A DAY, totaling $155! To rent a piece of plastic. I went to a budget branch close to me and was told they couldn’t help since it was an active reservation - and when I asked who would pay $155 to rent a piece of plastic, was told a lot of people “don’t notice” or “don’t care.” I then spent 4 hours either on hold with customer service or getting bumped to the toll payment service desk - but they couldn’t help because I was told they just dealt with toll payments, not rental fees for the device. When I returned the car to the original budget branch I asked to speak with the employee who rented me the vehicle and luckily she was there - and remembered us joking that $25 per day would be crazy. She was able to remove the charge manually. But what a scam for those who don’t go line by line on their bill!
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Rated no. 3
Thrifty
6.3 Good (149 reviews)
1 location in Arlington
Thrifty
Locations in Arlington
  • 7
  • 6.9
  • 6.2
  • 5.9
  • 6.2
Recent reviews
10.0 Excellent5 Apr 2022
It's was an exceptionally busy weekend for travelers, yet the staff was well organized, prepared, and communicated to each other well. It was late, and the Thrifty desk transferred to work with the Hertz desk. The concierge taking me to the vehicle apologized for it taking so long to get to my vehicle, but instead I was surprised how quickly they got me there considering how busy it was.
10.0 Excellent14 Mar 2022
The clerk at pickup was very helpful as were the attendants at drop off. I had no issues with the car at all.
2.0 Mediocre12 Jan 2022
they charge me like a doble for what they said in the reservation.
2.0 Mediocre8 Dec 2021
They did not have any cars. They did not honor my reservation
2.0 Mediocre21 Nov 2021
When the agent looked up my reservation at the counter he noted it was a same day rental and he was out of cars and couldn't honor the reservation causing significant disruption to my travel plans. Thirfty should not be listed as a rental option on Kayak the same day if vehicles are not guaranteed to be available. If this is standard practice for Kayak and/or Thrifty I will not be using either service going forward when I need to book a reservation I can depend on.
2.0 Mediocre15 Nov 2021
The agent working at the airport is very unpleasant. He had me waiting in the line so he could finish playing on his cellphone and then make a personal call. When I had questions regarding the price difference and why I was being charged twice, he wouldn’t give me answer but highlighted portions of the agreement . It felt degrading. The car was not cleaned very well in the back. They vacuumed the floors but not the seats. The pick up experience was much better. The attendant was extremely friendly and helpful.
2.0 Mediocre1 Nov 2021
My rental was not available upon arrival. I needed to go with another company and am working to be reimbursed for this reservation
2.0 Mediocre25 Oct 2021
I got charged full price for a car for 3 days even though I could not use it. Priceline charged me full price even when I told them I made a mistake reserving the car at the wrong airport (Ronald Regan instead of Dulles). They did not care. They said no refunds for any reason. They would not even give me any sort of credit for a future trip.
3.9 Mediocre16 Oct 2021
the car smelled like smoke. It was the only car available . Plus the car made terrible noises and felt very unsafe.
1.9 Horrible22 Sep 2021
We waited 2 hours during pickup. Even though the car was scheduled for 9. At dropoff, I was told I can return the car late, and the garage was already closed.
Rated no. 4
Dollar
6.1 Good (417 reviews)
1 location in Arlington
Dollar
Locations in Arlington
  • 6.7
  • 6.7
  • 6
  • 5.6
  • 6.3
Recent reviews
2.0 Mediocre17 May 2022
I didn’t end up using this booking as there was one person working the counter and long lineups. After waiting 45 minutes I was nowhere near the front of the line and then learned that once you were helped, it could be up to another two hours for a car. I had limited time to see my family and wasn’t going to spend my day at Dollar. I called Enterprise and was out of the airport under 15 minutes.
2.0 Mediocre11 May 2022
I never was able to rent the car since all the staff had left for the evening. Why allow a rental to start at midnight if you are not going to have staff to service the customers
2.0 Mediocre11 May 2022
Staff are disrespectful and disparaging. Additional costs were not disclosed when booking with Kayak.
2.0 Mediocre8 May 2022
The full sized suv I paid for was not available at the pickup time an was replaced with a vehicle that was not a full sized suv.
2.0 Mediocre30 Apr 2022
Waited nearly an hour in the queue then were told it would be another hour at least before a car would be available. Rip-off extra charges.
2.0 Mediocre27 Apr 2022
I am sorry that the lowest level is "poor". There should be a lower rating. I had paid for and had a reservation for over a month. At Regan we had to wait almost two hours for a car. Also the Agent responsible in the garage was rude, when I inquired what my status was. By the time we received the auto, it was way past closing time to get something to eat. I will never use Dollar nor Hertz again.
2.0 Mediocre11 Apr 2022
I arrived at my pickup time, waited an hour in line, then waited two hours in the lobby for the car I reserved several days in advance. They required me to wait in the lobby to listen for someone to all my name to tell me the car was ready. I asked the garage attendant if my name had been called after waiting a while, because I hadn't heard any names called and I was concerned that I was too far away to hear. He seemed to be angry with me because he spoke to me like I had tried to jump the queue. I didn't get good customer service on 4/9/22 and will avoid renting from this company if possible in the future.
2.0 Mediocre10 Apr 2022
Never rent from them, could get a car. Wait was over three hours. Couldn’t cancel, ended up fighting the charges with credit card company. I rented a “luxury” car but was offered a pick up truck. This company is a complete joke. Whatever you do, run away and use anyone else.
2.0 Mediocre4 Apr 2022
waiting an hour and a half - car smelled like smoke - ABSOLUTELY AWFUL!
2.0 Mediocre3 Apr 2022
They did not have any car when I arrived to pick up at the front the desk. They told me it would be at least a 2 hour wait at minimum. They did not offer any other option. No phone call was given to even warn me of this. The guy at the front desk was rude on top of it. My entire plans for the day were ruined and I had to cancel a non refundable white water rafting booking I had reserved later that day costing me $200. Finally, the car rental place refused to give me a refund for my reservation they were unable to honor. I will NEVER book with that company again because they do not seem to understand or care that their customers have commitments based on their reservation times.
Rated no. 5
Payless
6.1 Good (112 reviews)
1 location in Arlington
Payless
Locations in Arlington
  • 6.3
  • 6.7
  • 5.8
  • 5.8
  • 6.1
Recent reviews
4.0 Okay26 Jun 2021
While picking up and dropping off was fine, the car stunk of cigarette smoke. That made our very long road trip dismal.Have cars that don't stink of cigarette smoke.
6.0 Good29 Mar 2021
Clean carDifficult to find staff at dc airport - mixed with Avis and others
2.4 Mediocre8 Oct 2020
Absolutely nothing - The entire experience was a nightmare.The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.
4.8 Okay20 Sep 2020
Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interested
2.8 Mediocre15 Sep 2020
I was able to get a different call after all the warning lights on my first car came on.People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.
4.0 Okay5 Jul 2020
The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.
6.0 Good19 Jun 2020
There wasn’t anyone to receive the car at drop off and they didn’t check in the car.
3.6 Mediocre18 May 2020
Staff was friendly at pickupCar was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.
2.0 Mediocre20 Mar 2020
I was not able to make the trip due to the Covid-19 outbreak. I tried to cancel my reservation several times but no luck. I'm not sure what kind of business you people are running, but I hope my $60 lasts your lifetime. You obviously need some ethics classes in your company.Do the right thing. Period. $60 is a small price to pay for someone's character, or lack of for that matter. Not pleased, will NEVER recommend this company.
4.0 Okay10 Nov 2019
Pick up and drop off was very easy.I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.
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Rated no. 6
Enterprise
8.7 Excellent (79 reviews)
6 locations in Arlington
Enterprise
Locations in Arlington
  • 8.9
  • 9
  • 8.7
  • 8.8
  • 8.3
Recent reviews
10.0 Excellent6 Aug 2021
Everything was really smooth. They had 4 different cars to choose from at pick up and drop off went very quickly.
4.0 Okay7 Apr 2021
Reserved a mini-van online and called Enterprise support to confirm that mini-van will be available that weekend. They assured that either mini-van or something similar will be available that weekend. Then got a call a day before that they couldn't guarantee the vehicle that I wanted. I ended up getting a small SUV. Very disappointing!This car company doesn't seemed to guarantee a vehicle you reserve online. I went through couple Enterprise rental location and both couldn't provide mini-van or large SUV.
8.0 Excellent16 Dec 2020
It would have been better if the attendant located my reservation with the reservation number as opposed to scanning my drivers license. It would have saves 30 minutes.
9.2 Excellent13 Oct 2020
All was easy!The price was high compared to rental prices I’ve experienced before. It was a big chunk of our weekend expense.
10.0 Excellent3 Jul 2020
Nothing it was outstanding I really appreciate you all
9.2 Excellent29 Jun 2020
Staff friendly. Easy pick up and drop off.Bit of a line up at 9 when it opened so took 30 minutes to get the car.
10.0 Excellent11 May 2020
Staff at Crystal City location very nice and helpful. Car was great, super comfortable, and the price was fantastic.
7.2 Good12 Feb 2020
Wouldn’t take debit card. No mentioned in booking
3.6 Mediocre1 Sep 2019
Staff was niceThey were out of cars when I went to pick one up.
8.8 Excellent3 Jan 2019
Imminent disaster, but worked out great.The gentleman who helped me was quite wonderful. I regret I cannot recall his name.My on-line reservation somehow got botched up, and was listed for one day rather than four. Fortunately the location was able to accommodate me when I arrived. I did not know that the location was going to be closed on the day I returned the vehicle; it would have been nice to have been warned in advance so it wouldn't have been a surprise.
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Rated no. 7
Avis
6.8 Good (96 reviews)
3 locations in Arlington
Avis
Locations in Arlington
  • 7.1
  • 7.2
  • 6.8
  • 6.6
  • 6.5
Recent reviews
10.0 Excellent23 May 2022
Tell me how to start the car. It was keyless entry. I spent too much time trying to start it. Thanks to google i finally figured out how.
6.0 Good7 May 2022
Pick up and drop off were a nightmare. Was worried I'd miss my flight because of how long it took to drop car off. The attendances could not close out my rental and that caused unnecessary delay
6.0 Good18 Apr 2022
Finding the location for pickup was confusing. The signs around the airport only direct you to car rental return and not pick up. The transit van was old and part of the back interior kept falling off in the cargo area. It was clear that wood shims were being used to keep this part attached and was not doing a very good job of it. This van should be retired. The counter rep was very friendly and helpful. She answered all of my questions.
2.0 Mediocre17 Apr 2022
Our experience with Avis was by far the worst car rental experience I’ve had in over 30 years of renting vehicles. The pickup experience at Regan National went well until we checked out the vehicle, a 15 passenger van. The sliding door on the offered van would not latch regardless of the effort put in trying to close it. We were given another van which seemed fine until we attempted to drive it over fifty MPH when the steering wheel started to shake so violently we almost lost control until we slowed to 30 MPH. I am not talking about the vibration experienced when a front wheel is out of balance. This was dangerous, violent shaking. Using back roads we went to the closest major Avis location at Dulles Airport. We received no help at all. Road side service wouldn’t help because we were at an Avis location. Dulles counter staff would not help because rented from a different location. After a couple of hours we were allowed to speak with the manager who told he didn’t have a replace van but Regan National had three but they would bring one to us at Avis Dulles and Dulles Avis would not take us to Regan National. The fact that Avis rented us a van that was not safe to drive didn’t bother them at all. After three waisted hours we took an Uber to my home and took multiple personal cars on our trip,
4.0 Okay12 Apr 2022
The staff were really friendly and made pickup and drop-off really easy but the interior of the car was dirty and the warning sign for needing an oil change was on.
2.0 Mediocre21 Mar 2022
Dropping off at Stewart airport was a nightmare
2.0 Mediocre23 Feb 2022
I booked that same day and they did not honor it. They did not have a car for me and wanted 500 per day.
4.0 Okay6 Jan 2022
They want you to use the app, but it doesn’t work right- especially if you don’t book through them. Poor or no instructions. Ultimately had to go to the counter and see the one over-worked and stressed employee. Nonetheless, she was very nice and helpful. Car rattled the entire time. Drop off at destination was equally frustrating. No signage, one employee who was stretched thin. Didn’t even end up saving much vs my preferred rental car company. Ugh.
8.0 Excellent22 Dec 2021
Would have given higher score, had the staff at rental counter explained about eTolls, this was my first visit to DC and had no idea I will be hit with all the eTolls , so was totally unaware about what to expect
2.0 Mediocre14 Dec 2021
Excessive fees Van came with service light on Van suspension was extremely harsh.
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Rated no. 8
E-Z Rent-A-Car
5.2 Okay (32 reviews)
1 location in Arlington
E-Z Rent-A-Car
Locations in Arlington
  • 5.5
  • 5.7
  • 4.9
  • 4.8
  • 5.2
Recent reviews
2.0 Mediocre9 Sep 2019
notify whether it's cancelable or not
7.6 Good12 May 2019
The car smelled like body odor
7.6 Good15 Sep 2018
A little awkward on the pick upCar was nice and clean. People were niceAwkward meeting point for off airport pickup. Pretty slow process vs some of the name brands
3.2 Mediocre13 Mar 2018
one of the worst car rental experiences I've hadThe car was pretty clean and drove decently. There were no major dents or scratches.Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.
2.0 Mediocre21 Feb 2018
They closed early and stranded us at the airportOur airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.
2.0 Mediocre16 Feb 2018
Nothing, EZ rental seems like a scam did not pick up rentalThey do not properly inform customers and try to add hidden charges.
2.0 Mediocre14 Feb 2018
Missing CarWhen I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.
10.0 Excellent11 Feb 2018
Quick and easyThe vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.
6.0 Good4 Feb 2018
Would pay extra at a competitor next timeWe received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.
8.8 Excellent20 Jan 2018
I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.
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Rated no. 9
National
9 Excellent (11 reviews)
1 location in Arlington
National
Locations in Arlington
  • 9.6
  • 9
  • 9
  • 8.9
  • 8.9
Recent reviews
8.0 Excellent25 Apr 2022
We picked up at Airport but we didn't fly in and it was a little tricky getting to the office when we were driving in. Once inside we went to the National Desk but there was no one there, the issue was that there was a window open and it had a coat on the chair so it looked like someone had just stepped away. We waited, knocked and called out but no one came. Finally a worker passing by said we needed to go to the Alamo window and that did work fine But there should have been some sign at the National desk telling us to do that. The rest of our experiences were very good.
10.0 Excellent14 Apr 2019
The calculation at the end was wrong. The person at national fixed it on the spot.
10.0 Excellent25 Dec 2018
Very nice carGot a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.
10.0 Excellent6 Nov 2017
PerfectThey had my car ready with no delays. Car was perfect
10.0 Excellent19 Aug 2016
Excellent value on short noticeWe were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.
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Rated no. 10
Hertz
5.3 Okay (21 reviews)
2 locations in Arlington
Hertz
Locations in Arlington
  • 5.5
  • 5.7
  • 5.1
  • 4.9
  • 5
Recent reviews
5.6 Okay9 Nov 2019
The car itself was nice.6 hours before the pick up time, I received a call telling me that the car likely would not be available. We had reserved a mini van so we could drive our son from D.C. to college in Chicago. I expressed extreme concern because it was now too late to change our plans and rent from another company. The agent indicated that he would call back shortly with an update, while he tried to locate a minivan. He did not call back. We contacted him 6 hours later and he had not even tried to locate a minivan. He then agreed (again) to look for a minivan. He called back 2 hours later and indicated that he thought it was likely he could secure a large SUV, but that instead of it being available that evening as we had reserved and requested, it would be available in the morning. Then, when we showed up at the pick up spot the next morning (Key Bridge Marriott), the agent was not there. We called his number, only to find out that the agent and the SUV were at the Crystal City Marriott. We were already delayed overnight in leaving on our trip, but we then had to drive to Crystal City to pick up the SUV. While the SUV was excellent, the experience was horrible. I have rented from Hertz for 30 years, and this was the absolute worst experience I have ever had.
2.0 Mediocre21 Aug 2019
I'm still fuming. At 5 pm the night before my early morning departure on a one way 600-mile road trip, Hertz in Arlington called me to say that they did not have an SUV for me to rent. No car at all, no help finding a replacement and barely an apology. Terrible, terrible service. I am still shocked.Hertz could have made it right. The last-minute rental I was lucky to find from Budget cost almost triple the price, but I had no options. Hertz customer service offered a weak apology and a $50 voucher for my next rental. Very, very poor effort. I expected better from Hertz. Never again!
2.8 Mediocre7 Aug 2019
Absolutely nothing. Had a booking reserved and had to call and talk for 15 minutes on the phone with the employee who told me there was nothing he could do.The employee at the pickup location literally told me on the phone that I should have called ahead to make sure he had a car. He said he didnt have any cars and couldnt do anything. I told him this was unacceptable and was pointed to a helpline, who just left me stranded in DC waiting on a call.
2.0 Mediocre3 Jun 2019
Nothing, everything was terrible, they did not have my mini van. It was the worst experience I've ever had renting a vehicle as I was depending on the minivan to move, I had the loading dock at my apt. scheduled and no vehicle. Hertz never notified me that my vehicle was not there.Everything, could have called me, could have told me a different location to get the minivan. I probably will never rent with Hertz again.
4.4 Okay19 May 2019
No one was at the counter when I arrived and I had to wait for 45 minutes. I was in such a rush at that point that I only checked the outside of the car, but when I got home realized that the interior looked as though it hadn’t been cleaned for months.
8.8 Excellent26 Apr 2019
ONLY1 EMPLOYEE. HE WAS FRIENDLY. HE WAS RUNNING 2 LOCATION SAME TIME. HE NEED TO GO ONE PLACE TO ANOTHER PLACE. HARD TO HANDLE AND ANSWER PHONE TO CUSTOMER AS I NOTICE.Need help to run more employee for 2 location.
9.6 Excellent2 Apr 2019
Yes, Mike, the Hertz attendant was very good.Not sure.
2.8 Mediocre31 Oct 2017
Never HertzThe worst first experience.Waited 3 1/2 hrs for a vehicle at hotel after reserving 48 hrs prior on Kayak.com. Sent me to airport location that couldn’t help because you have to have a round trip ticket. I live locally. Then the agent at the initial location calls me back saying he had a vehicle. Had to take the shuttle from airport back to the hotel. I wasted a total of 5hrs and still didn’t leave with a vehicle. I walked over to Enterprise and was in and out in 10 mins. By the way, if you are paying with a debit card Hertz runs a credit checks but they do not tell you this. This will ding your credit score. Enterprise takes a deposit for the vehicle and refunds it back.
8.4 Excellent16 Nov 2016
Like that pick up and drop off is easy because you just use the hotel valetBasic car, I've gotten cars with better features and upgrades from other companies
2.0 Mediocre13 Jul 2016
NothingFirst, it was hard to find the location of Herz. I reserved the car for 8 and arrived at 9:15. The lady at the counter said I'm late so I can not rent the car. I called Herz and reserved for 10 a.m.. She wouldn't let me rent the car, saying that they are low on cars, but she gives other people their keys. I asked her to reserve a car for me at the airport. She reserved for me the most expensive car. My initial reservation was $120. She reserved for me for $300+. At the end I rented from enterprise. Enterprise has excellent customer service.
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Europcar
1 location in Arlington
Europcar
Locations in Arlington
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Sunnycars
1 location in Arlington
Sunnycars
Locations in Arlington
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1793 travellers who rented a car in Arlington gave the car agency they used an average rating of 7.1

Car hire locations in or near Arlington

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When to book a rental car in Arlington

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Top tips for hiring a car in Arlington

  • If you want to experience the beauty that the city has to offer at your own pace, having a car rental in Arlington will provide you with the ultimate freedom. Transport is at the core of your travels and renting a car means you’ll have privacy, comfort, enough room for everyone, and freedom to let loose and have more fun. Renting a car is convenient as you can seamlessly navigate throughout the city. You’ll also find it easier to access nearby locations, such as Georgetown, which is approximately 15min away, or go as far as the Prince William Forest Park, which is 35 miles away, in about 45min.
  • Once you arrive at the Ronald Reagan Washington National Airport (DCA), you’ll find a rental car facility on the first floor of Terminal Garage A. You can opt to ride the Rental Car Shuttle that will take you directly to the rental car shop or walk there and follow the signs leading to Terminal Parking Garage A. This could take from about 10 to 15min depending on which of the three terminals you use. Here, you’ll find rental cars from various companies, including Alamo, Hertz, and Budget.
  • One crucial thing you should know about Virginia is that pedestrians have the right of way. Drivers must fully stop, and not just yield, when passengers are crossing on marked and unmarked crosswalks. Pedestrians also have the right of way at intersections, so be vigilant and aware, or risk a hefty fine. There’s also a hand-held law that prohibits any use of cell phones while driving. Additionally, Arlington is a bike-friendly community, so avoid parking in bike lanes, even partially.
  • There’s rarely traffic congestion in most areas of the county, but roads leading to the Francis Scott Key Memorial Bridge and the Theodore Roosevelt Bridge are an exception. Rush hour times are especially chaotic from 6am to 9am and 4pm to 8pm. If you visit Arlington county during the winter months, you should be wary of slick and slippery roads. The snow can get heavy during storms, and you may run into the county’s snowplow teams on the roads.
  • Book your rental car in Arlington at least 1 day before your trip in order to get a below-average price
  • Economy rental cars in Arlington are around 52% cheaper than other car types, on average

FAQs about hiring a car in Arlington