Hotels near Brussels Airport

Pros: Great location and very quite place. Breakfast was very good

Pros: stunning 2-level apartment in Asian style in a quiet area of Brussels, a hospitable and very responsive hostess. Delicious and full breakfast, comfortable bed, 15 minutes by taxi from the airport, 25 minutes to Expocenter, and 25 to the center by tram.

Cons: some minor points that doesn't deserve special attention

Pros: The Spa, the room with the glass floor, the breakfast, and the host was extremely friendly! Highly recommend!

Cons: Nothing!!! It was awesome! The Spa was the best!

Pros: The breakfast was really nice and served with care. The lady who served the breakfast ironed my dress I needed to attend a meeting. This was such a bonus. Thank you!

Pros: Close to the airport and it was very clean

Cons: Service in the breakfast

Pros: Very nice swimming pool, hotel is close to airport

Cons: You have to pay additionally for parking

Pros: Good breakfast. Quite rooms. Fantastic shower.

Cons: In a double-room amenities only for 1 person and we stayed 5 nights. Never added a second set.

Pros: Feelt like a spa. I was amazed by all the ways you could adjust the lightjing in the room to fit your mood. I was grateful to discover an iron and an ironing board.

Cons: Nothing really.

Pros: Very comfortable, and nice staffs.

Cons: Far from Metro station etc.

Pros: Modern spacious hotel with an outstanding swimming pool and sauna. Nice breakfast as well. Well sound proofed so really quiet as well!

Cons: Nothing!

Pros: Very nice hotel .very clean good breakfast .

Cons: Bed mattress a bit hard for us .

Pros: Great entrance, great rooms, parking a bit expensive for what it is.

Cons: If I have to be picky, Breakfast is good but for 30 euros, carton scrambled eggs, not good enough.

Pros: I love everything to be honest, This place is my escape place I often go back to this hotel because of the staff and the facilities and the rooms are just exceptional. the staff makes you feel like royalties I love that ! I will keep coming back as often as I can ;-)

Cons: I can't say there is anything I didn't like. everything is just too perfect. But I wish that we could have a discount card for people that comes this often.

Pros: Nothing

Cons: The deposit of a hundred euro for each room

Pros: Great location and the hotel was really nicely made. Convenient with the club facilities and still a quiet section for the hotel. As always very friendly restaurant personnel.

Cons: Suggest to evaluate the high beds especially if one has to get up at night it could be a little dangerous. Finally you should consider having the room key working for the parking as well in order not to disturb the reception every time one enters/exits.

Pros: Great hotel .. and everything is beautiful

Pros: Lovely atmosphere in tranquil surroundings. The spa facilities were excellent. Pleasant staff throughout.

Cons: No complaints really. There were some technical difficulties with the electronic keys but staff were always able to sort things out quickly.

Pros: Friendly staff. Nice rooms. Good beds. Great sports & relaxing accomodarions. Enjoyable quietness.

Cons: Water of the shower didn't get very hot & no dutch speaking channels on tv (NL & BE)

Pros: Nice hotel.

Cons: No designated concierge since the hotel part is small. Hard to carry luggages on the stairs.

Pros: the beds are amazing great staff food seemed a bit pricey but was good quality. spa was great and good prices for treatments.

Cons: would like a few more different options on food especially for vegetarians

Pros: Spa experience

Cons: No room service, even having guest essentials like toothbrushes available in case of emergencies

Pros: Room was very comfortable and met my expectations. Fitness center was good and has not changed much since my wife was a member in 2011/2012.

Cons: 1. Bathtub did not work and had no hot water. 2. Shower leaked water over the entire bathroom floor when taking a shower. 3. Four to five TV channels were not working. 4. No mini bar. 5. Bathroom only had one extremely small shower gel and we had to call front desk for additional ones. This was totally unacceptable but management did apologize but made no effort for compensation in any way. I take that back, we were give two small galas of Cava

Pros: It is 10 min from my father’s house. It is my second time staying there and I will stay there again. The shopping and Metro are close too. I love the gym and restaurant but you do not get the hotel service. It is not easy to get in and out and they were redoing the front driveway when I was there and tou had to walk through the garage which, honestly, is ridiculous and was dangerous

Cons: To have another entrance. I invites 3 older family members (94,92 and 87 year old) for lunch and it was hard for them to get to the restaurant, let alone see our room!

Cons: How come is possible for 4 star hotel to have workers drilling with pneumatic hammer at 7 o’clock in the morning!!! Great management what can I say...

Pros: We are a family of 5 (children 8, 6 and 9 months). Beautiful kept hotel with a very nice garden around it. the kids loved their breakfast. minutes drive to BRU airport. The hotel agreed that we will be all in one room - which was nice of them but a mistake on our behalf.

Cons: Parking costs 20 Euro per day! but there was no problem parking on the street for free.

Pros: Very friendly wait staff.

Cons: The quality of food.

Pros: Very comfortable beds. Great accommodating staff. Great bar with good selection and open late. Very convenient shuttle to the airport and train station with easy access to Brussels. Very clean bathroom that has both a shower and a tub.

Pros: Excellent location just 5 mins by shuttle from airport, surroundings super for small kids (spent a couple of hours at the park), excellent breakfast, spacious room

Cons: Nothing :) Would def stay here again whenever flying through Brussels.

Pros: The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay.

Cons: Loved that it's close to airport, but it was a little difficult to get to even using gps.

Pros: Very nice hotel ; the family room was large and luxurious. Great buffet in the morning. Exceptional location close to the airport.

Cons: A little cold in the room.

Pros: The location was very convenient to my work and the hotel was very clean. Also, the staff was friendly and very professional.

Pros: Stayed 5 nights with my wife and two kids aged 6 and 9. The staffs are very polite and always ready to help. The rooms are very tidy and the whole building is easy to navigate. The breakfast is excellent. Lots of varieties to chose from and the meal is delicious. Dinner is amazing throughout our stay. The cost if very reasonable and does not worth eating outside of the hotel for what you get. The restaurant staffs are very friendly, supportive and caters for all needs and ensure a relaxed atmosphere is maintained. Thanks to the two chefs...though we did not get to meet them, but the meals speaks of their professionalism.

Pros: Great location and staff. Easy travel from airport.

Pros: the room was great. Lots of space and the bathroom was awesome.

Cons: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Pros: It was close to airport with free shuttle that mat us at the airport and brought us there - just what we need. The restaurant at property is expensive , but in 15 minutes walking you can find many restaurants.

Pros: Location can't be beat. Restaurant was closed when we tried to use it due to a flight cancellation, we were turned away by the restaurant staff. Told they couldn't accommodate us, but the lounge could. Was frustrating as we were travelling with our son and didn't feel a lounge atmosphere would be appropriate. In morning, staff was already cleaning up buffet a good 45 minutes prior to end of service. I think the hotel itself is good, however the restaurant staff need some training in hospitality.

Cons: We were given a special offer for the breakfast on arrival and when the bill had been issued we had to pay full price ...this is not ok as we accepted to buy the breakfast there only for that value

Pros: Staff was very helpful.

Cons: Run shuttle service to airport 7 days a week.

Pros: Very clean, great customer service provided by Joshua.

Pros: Great Stay for our mini family vacay in Brussels! Clean facilities, looked rather brand new. Very friendly and accommodating staff. We booked a family suite which was two rooms adjoined, still had some privacy but also close enough to keep an eye on the kids. Breakfast was delicious, great coffee choices. Good idea to make arrangements with front desk to get better rates for parking fee and breakfast/dinner.

Cons: Location wasn't exactly where we wanted since it would have been nicer to be within walking distance to all the attractions. However, it was not to far of a drive and out of traffic!

Pros: Nice, spacious room. Better if you have a car.

Cons: Expensive breakfast. Location is a bit from city centre.

Pros: Everything was perfect.

Cons: .

Cons: Am still waiting for my refund is taking too long am not happy about that.

Pros: Excellent staff, modern and clean hotel rooms and bathroom. Breakfast was ample and tasty. Helpful front desk with respect to tourist information and transport links.

Cons: Locations is abit too far from main attractions and city center

Pros: Great location and nice accommodation. Breakfast is outstanding.

Cons: Nothing

Pros: Breakfast evening food and beer

Cons: Hotel was nice but will never return Brussels is a dump

Pros: Great comfortable hotel

Cons: Restaurant on site was a bit pricey, a long way out of town

Pros: Very nice sunset view over Brussels from the balcony of my room. Quiet neihgbourhood. Nice Josaphat Park few minutes away by foot. The manager handles everything in a punctual and organised way. And he is also flexible regarding your needs.

Pros: Excellent location just outside the city centre with great transport links. Great communication with staff and easy to find. Would stay again!

Pros: Everything was perfect

Pros: Nothing to like for me.

Cons: Should have more facilities. Value for money is not justified.

Pros: quiet area,nice view,nice position,very well equipped kitchen,excellent cable tv choice

Cons: i did not like the fact that air condition is not available

Pros: spacious! New appartments.

Pros: Everything you could wish for without superfluous shenanigans that you don't use but still pay for. Clean, comfortable, good service. Free airport shuttle!

Cons: Nothing to complain, everything great.

Cons: Arrived at the hotel after a cancelled flight to find the rooms had been overbooked - sent to a hotel by ignorant staff which added almost an hour meaning I had 3 hours sleep.

Pros: Location was excellent since we were flying in and out of Brussels.

Cons: No top sheet on the bed and no washcloths in the bathroom. I think it is a European thing.

Pros: Clean hotel

Cons: The hotel says free airport shuttle what they don’t mention is that on the weekends the shuttle is not running from 10am to 4 pm and you need to take a taxi to get to the hotel...

Pros: Comfortable hotel but no service for luggage and a restaurant that only offers very limited basic meals y

Cons: Rooms are OK

Pros: The room was well designed with a very nice bathroom. The bed was comfortable and the location, near the airport and the train station was ideal.

Pros: Fantastic new rooms !

Pros: breakfast nice

Cons: little

Pros: Comfortable stay close to airport.

Pros: Very nice hotel, with a nice breakfast option and nice staff. Just across a train station to go to town. Free shuttle from/to airport.

Cons: They were under renovation in some parts of the hotel and we were told that the builders stop at 6pm everyday. But it was almost 8 and they were still bagging walls and drills. This was a bit annoying and we had a 6 months baby with us.

Pros: Nothing at all.

Cons: Everythings

Pros: Service and confort

Cons: A bit far from airport

Pros: I stayed here as it's close to VRT TV where I had to work for a couple of days, apart from that there's not much around there, it's ok for business but too far out for tourism I think but there were plenty of tourists there. The food served is very Belgium; the look on a Japanese woman's face when she was presented with some sort of meatballs in brown sauce with potatoes was priceless.

Cons: rooms were decorated dark brown which never fills me with confidence when it comes to cleaniness.

Pros: Great stay!

Cons: Nothing

Pros: The location. You can move from there easily

Cons: The carpet. Definitely they have to change it!

Cons: Airport shuttle was confusing and ended up costing me $23 dollars

Pros: Location and value

Cons: No tea making facility in the room

Cons: The matrass really is not ok if you have back problems. The rest was absolutely a pleasant experience!

Pros: Wonderful staff and one of the best breakfasts we’ve had whilst traveling shuttle collection from the airport a real bonus

Pros: Reception staff were friendly . Bathroom and room were very clean and looked after. Happy to stay again when we visit Brussels again.

Pros: Siize of the room was perfect, really clean and services was great. Liked the fact it had a car park (17€ a day, could be cheaper!). Overall will recommend this hotel to friends and definitely will return again. Gym facility was a bonus.

Cons: The building looks a bit old, the doors were squiky and banging when shutting, given we had a child who was sleeping at times.

Pros: The hotel is in a residential area, what means far from the city center but quiet and nice. Staff was friendly.

Pros: Got upgraded to an excellent room. Good breakfast & friendly staff

Cons: Arrive before the tour buses get there

Cons: The bus ride from train station to hotel

Pros: Personal is very friendly

Cons: There was no free parking as advertised, no air conditioner in the rooms. Couldn’t open the window because there was too noisy outside. Had terrible sleep

Pros: The staff were really kind and quick to help any time I needed anything. The rooms are a good size, the beds are comfortable and the hotel is in a beautiful location.

Cons: I was there during the headline heatwave and the rooms - like everywhere else in the country - were boiling, making it hard to sleep. At any other time, this wouldn't have been an issue!

Pros: Staff was very friendly, breakfast was very nice.

Cons: We made reservations for non-smoking room and we got a smoking room. The smoke odeur was noticable and the sigaret burns were all over the nightstands and desk. Friendly night receptionist offered us breakfast as compensation which was appreciated.

Pros: Good and clean.

Cons: Not enough ventilation

Pros: Friendly staffs Clean facilities Easy local transport access

Pros: Staff members were always friendly and helpful. I was upgraded to a cooler room from the beginning since it was very hot during the first week of my stay.

Cons: 14 euros for breakfast is too much

Pros: The best thing about the place was the staff. They were extremely helpful and friendly. The room was clean and cozy but also spacious. And the location was spot on! Not too much in the city centre to hear all the noise at night, but also not far away from it either.

Cons: The bathroom could use an upgrade, since I had a hard time changing the temperatures in the shower. But apart from this, I really found the hotel perfect.

Pros: The staff are very welcoming. The hotel is very clean. Great shower in the bathroom. Very comfortable bed. White everything which I love. Wooden floors are much more hygienic than carpets. No mite filled cushions. Great to have a coffee machine in the room.

Cons: I hate to criticize but maybe a little kettle to make a herbal tea before bed time and larger cups for a mug of tea. Also some glass glasses. But these are only minor faults.

Pros: Nice personnel. Cleam room, good facilities, good area

Cons: Everything ok.

Pros: I was a little apprehensive but I needn’t have worried. The accommodation was clean, safe and secure. The staff were pleasant and helpful. The hotel was in a lovely location away from the hustle and bustle but located practically next door to the train station which took you into the town centre in minutes!

Cons: There was nothing that I could fault based on the services provided!

Pros: The atmosphere of the hostel

Cons: There should be a kitchenette for the housed.

Pros: We were given a free upgrade, as they were performing some annual deep cleaning in the hostel, so we ended up with an apartment, just a short walk away, which was beautiful and very much in keeping with the train theme. Also the hostel has a very good breakfast, staff are very friendly and helpful, very clean and it’s very close to the Train World museum, which is a must, very interesting.

Cons: Nothing!

Pros: Perfect. Very near the train station to get into central.

Cons: Nothing.

Pros: Close to the train

Cons: No comfort the mattress

Pros: we didn't eat breakfast, because we stayed in an apartment.

Pros: Very nice place closed to the city by tram! Very nice staff.

Pros: Cool hostel, funky rooms, amenable, friendly and helpful staff.

Cons: No working bedside lights, shower not fantastic (non movable shower head high up the wall and not much hot water). Transport to city centre made difficult by train strike.

Pros: Original concept with very friendly staff & service. I had booked a private room and due to a misunderstanding between booking & the Train Hostel there was no private bedroom available once I arrived. To compensate for the misunderstanding the hostel gave me a free upgrade to the last private room available, being the Train suite! I spent a memorable evening there. Even the shared rooms looked really cool. Such a nice experience, would definitely recommend it. Thanks again Train Hostel!

Pros: The hostel was situated right next to a main train station for long distance trips and also next to local tram & bus links

Cons: Charged for towels, bean bags in courtyard had fleas

Pros: One of the most comfortable beds that I had ever slept in.

Cons: Breakfast does not reflects 4 star hotel standard. Limited choice of food and the same food has been served for the whole stay (5 nights).

Pros: Easy checkin and checkout using self serve terminals. Room was updated but the bathroom was cramped. Hotel bistro was good.

Cons: It was a little difficult to find and further from the airport than it seems. Nothing around the hotel so you end up eating in the hotel bistro.

Pros: I liked that they were able to accommodate our request for adjoining rooms. The beds were comfortable.

Cons: There seemed to be people hanging around in the lobby waiting for us to take our eyes off our luggage...

Pros: cleanliness of room

Cons: parking was terrible - outside appearance messy

Cons: Don't book this hotel because we rent the room for 1 night a €94.00, when we come we pay €144,00 because of Borg is €50.00. She say next day we get €50.00 back. Next day when we check out we must pay extra more ( see picture) because they say we take 50 euro a day so 1 day we must pay and also for parking. In the end we pay 250 euro, because they say for Borg policy, but the amount you get back in 3 days on your account. Better don't book this hotel because they have strange rules

Pros: only one cheese

Cons: Toilet wasnt clean at all.

Pros: Easy to access from the airport. Nice gym and good room service.

Cons: The breakfast was okay but I expected it to be a step up than the traditional hotel breakfasts because of the price of the room and the design of the hotel.

Pros: Everything was lovely- in particular, it was immaculately clean and the staff were very friendly and helpful. The wellness area is even nicer than the photos make it seem- there’s a hot tub too and the sauna was wonderful.

Pros: very nice place.

Cons: I prefer a person to make the check in and out instead of computers. Humans are better than machines.

Pros: I liked the room. It was big

Cons: Some noise from the airplanes. The breakfast could include a bigger variety of sweets

Pros: Breakfast was not as expected. Holiday Inn airport Johannesburg was 40% better breakfast than Brussels Diegem

Cons: The bedding was fabulous. Wish you could connect me t the supplier to get some for my homes please so that I enjoy same at home. Was promised a refund after taking an additional 50 Euros on check in and this did not seem to be refunded as stated. Kind of funny. When the black guy at check out stated that this money is already refunded to the credit card, it was not there when I checked my bank balance. This is very abnormal for a standard of hotel like Holiday Inn.

Pros: Clean, great location, nice rooms and area

Cons: Self check in and check out was very slow, inefficient and most of the time didn't work at all. We all had to use the staff available that was very helpful and extremely friendly.

Pros: The food in the restaurant is very good and reasonably priced, the bar area is good for relaxing with good bar staff also there is good selection of choice at the breakfast buffet.

Cons: The receptionist when checking in not a very pleasant person

Pros: Free shuttle bus

Cons: Room too small and too dark. Really noisy.

Pros: Near by airport

Cons: Breakfast too expensive. Do not deserve it 18€

Pros: Restaurant and bar on property was a big plus. Close to airport w/free shuttle Room and bathroom were small but adequate for a quick overnight stay.

Cons: Perhaps extend shuttle hours. The hours did not affect me as the shuttle ran the hours I personally needed, but there is a window the shuttle doesn't run where flights still arrive or take off.

Pros: The breakfast and the large screen Tv was ok.

Cons: The staff was very unfriendly not welcoming at all. Their smileless attitude made the atmosphere quite bleak. The kids were so unhappy that they wanted to go to another hotel. We had a small fight until we got proper rooms but still not family rooms so the two small kids stayed in a room not connected to ours(we asked this in advance and they said they will do the best but not confirmed it). So this hotel is absolutely not suited for families. Has a hostel feeling with hostel standards.

Pros: Close to airport, located in business park. 10min walk to Diegem train station, 10min ride into city.

Cons: Room wasn't well planned out, too tight.

Pros: Was close and there is free shuttle from airport. The shuttle time schedule is bad, One bus every hour . A Taxi is 20 euro or 18 by meter. The room is tiny,very tiny. The restaurant in the hotel was close by time we arrive around 20:40. Holliday in restaurant was on the other side of the parking and was open till 22:00(Great bar and good food draft beer was 7 euro and meal between 20-25 euro).

Cons: Staff was tired and un pleasant .

Pros: Good and varied buffet breakfast, room was clean and comfortable

Cons: Free WiFi was the worst I have had in a long time. I decided to pay for the premium WiFi and still this was terrible I was not able to include attachments to emails or use Netflix. This is pretty disappointing for a hotel in Europe. Hotel seemed understaffed. I ordered room service but had to go downstairs myself to pick up my meal from reception. Still was charged the room “service” price for my meal.

Pros: Great restaurant, great breakfast, friendly and helpful staff. Free airport shuttle.

Cons: Free wifi is so poor it barely even counts as an amenity. There's basically no wifi here unless you want to pay 10€.

Pros: The room was great, we also used the gym which is very good, and diner was very good but a bit pricey.

Cons: When we arrived there was nobody at the reception or the bar for a few minutes. The service wasn't the best and they told us it was because it was a bank holiday. I think they let themselves down as they're usually much better than that.

Pros: Room was clean and well arranged. Didn't spend enough time there to really evaluate further.

Cons: Access to areas for dinner or food other than the hotel itself seemed a little way to travel. Also parking wasn't included in the overnight room cost.

Pros: Honestly l like the place very nice very clean enjoy my sort stay see you next time

Pros: Great breakfast!

Cons: The fact that the restaurant is closed on a Friday night and that parking is 18euro per night for a location that is most definitely not the center of Brussels

Pros: Lovely and clean

Pros: location is good (it's close to cisco office), breakfast is fine, however you could save some money by buying food in the shop at the airport, but it's up to personal requirements.

Cons: nothing, all was good. just a remark - if you are not from Belgium review how to reach shuttle zone.

Pros: Staff were checking in people before me for too long

Pros: Comfortable beds, quiet and efficient air-conditioning, friendly and helpful staff.

Cons: Restaurant was closed all week for the holidays. Shower bracket incorrectly fitted (room 419) meaning you had to hold it (inconvenient when you're washing your hair). Terrible noise from slamming room doors (the soft close function had been disabled).

Pros: Nice room, courteous staff both at front desk and breakfast staff. Best breakfast buffet I had in my 16 day trip through Europe. Just needed a place to sleep while waiting for morning flight. Free shuttle to airport. Would stay again.

Cons: Restaurant was closed in the evening. Maybe offer some snacks and fruit for sale for those who arrive later in the evening.

Pros: Location was practical. Equipments were fairly good and it was clean.

Cons: The night staff was nice and efficient. But the morning staff was a disaster! I came 10 minutes too late for breakfast. I asked if I could exceptionally get some food from the kitchen, being 8 months 1/2 pregnant. I was simply told first that food had been put away in the kitchen and that it was not possible. Then the lady changed her version saying that they had already thrown away all breakfast, to make sure I would not insist on getting some food I guess... When I asked if other hotels around would offer some breakfast, she answered that everything was closed by 10am without checking with other hotels. When I told her that I would then have to order a taxi to try and find something in the closest town, she showed absolutely no willingness to help and simply said that this was my only solution. Good that I went to the nearest hotel, the PentaHotel, where they were serving breakfast until 11.30am and welcomed me in the nicest way. I will never go back to this hotel for this very reason. Showing no flexibility even when obviously the person needs specific attention is unacceptable.

Pros: Great location, didn’t feel like a hostel as it was fairly quiet.

Cons: The room needs painting. It’s covered with splat marks from people squashing mosquitos.

Pros: For a hotel which boasts of a restaurant and bar, when we requested for ice, were asked to come down n get it. When we went to collect we were told no.ice. that was pretty disappointing.

Cons: Better information and definitely better fruit n breakfast spread

Pros: Luc. He was excellent. As was all the staff. Very friendly and helpful. Excellent value for the money. I would return.

Cons: There is no pool

Pros: Silent room Good breakfast Helpful staff

Cons: Old bathroom

Cons: The shower was virtually unusable. I was on the 7th floor and could only get a few drips of water in the morning.

Pros: I liked warm sausages and beans. Happy to find a big tea mug for a large tea in the morning. Thank you for that.

Pros: They were very kind to prepare a pizza for me at midnight, costly for a frozen pizza but ok, it was good.

Cons: I would like to highlight two things: 1) on the booking.com page of this hotel it is indicated that they provide a free shuttle service to the airport, but it is not specified that this service is provided exclusively for the BRU airport and not for the CRL airport. At booking time I wrote to the hotel my late arrival and my flight number asking for the shuttle service. They confirmed by mail that the service was active for that day. I called asking where to take the shuttle, they replied that the service had been interrupted that day because of the holidays, but I could take a taxi with Unitaxi and they will reimburse me the tariff. I was not able to find the Unitaxi brand, so I called again the hotel, another person responded by saying that the shuttle service to the CRL airport was not provided due to the distance, the previous man made a bit confusing and gave me some advice using public transport because the taxi price would be very high. In the end I was able to reach the hotel but almost 3:00 hours later than my landing. So I'm asking that this hotel should specify that the free shuttle service is provided exclusively for the BRU airport and not for the CRL airport, but doing very clearly. 2) Upon my arrival at the reception they asked for my credit card, I thought was just to check it, while they booked on the card the double the hotel rate. The room was already paid, so what did they think? that maybe I would have stolen the towels or broken the television or some lamp or what? If this is the service that the Mercure chain offers its guests, in the future I will definitely avoid any booking in this chain.

Pros: Staff are friendly

Cons: The shower was not working, i moved to another room after 2 days

Pros: The people at the breakfast area was nice.

Cons: I wrote to the hotel three times before arriving to ask for the shuttle service from the airport. They never replied. Checking in was ok, but when I went to the room I realised there were parts of the shower that were just missing. The shower head was full of limestone and water didn't come through. There are no power outlets by the bed, so your phone needs to be charged far away. Also, people at the reception weren't really friendly or nice.

Pros: Breakfast, close to bus stop to the city centre, free shuttle bus to the airport

Cons: Card charged before the arrival, no possibility to pay in cash, poor choice of TV chanells in English, hotel main door locked at 2130, nobody hears knocking, outside phone not working. Hair dryer did not work, I complained, but no use. Balcony not cleaned in months, full of cigarettes, drink cans, food and dirt.

Cons: The location is very far from the city center, i booked a smoking room and it was confirmed, however the whole hotel was a smoke free building and i wasn't informed by this on booking.com

Pros: Located close to the airport

Cons: Dirty, old, bad smell in bathroom

Cons: Booking was unknown upon arrival. We were lucky they had some empty rooms available. Booked more than a week in advance.

Pros: Staff is very nice and helpful.Sleeping experience is according expectations for Ramada Then a tip for booking, the price I got via a known booking platform was 30 % less than the one offered by the hotel when I asked. But in Brussels businesses have still to learn to be more competitive. this is general comment. Garage fee is separate and is 10 euros per night.

Cons: There are some details which make stay is affected negatively. First things is if you come by car with your gps and want to use Ramada garage don't put avenue des Pleiades but clos du Lynx 5. This is written nowhere in their sites. Why it is important? Because if you go to their main address you will need to drive 4 kilometers more in order to reach the garage (which is on the other side of the building) thanks the famous well known excellence in making simple and user friendly solutions by the Brussels architects and traffic designers. This excellence is found also in the garage with 2 narrow u-turns. So if you have a big car you will need to make it very careful or if you are lucky park on place 1,2,3 or 4 near entry/exit. With this excellence this is of course irony. Another thing which could be improved. This is a hotel which hosts a lot of full buses guests and when they came the corridors are stucked because people waiting for lifts. The problem is that there is no possibility to take stairs because this is only in case of fire. So you need to wait long minutes. Although the breakfast is having a lot of good choice, the coffee is we believe not very good because too strong. I invite the management of the hotel to test (on the machines of rear place odd side). I believe also WI fi solution could be better I.e you have one code for all stay and not you need to type log and password every 4-5 hours as it is now.

Pros: It was ok but very expensive

Pros: Excellent hotel very clean and good breakfast, there was a gril when we eat the breakfast she was really helpful

Pros: Very good breakfast and convenient location of the hotel.

Pros: Comfortable bed and extra pillows Free carparking

Cons: No kettle or fridge or coffee / tea in the room

Pros: We have often used this hotel when visiting Brussels because it's in an excellent location for getting into the city centre and because it has good parking facilities. The rooms are clean and comfortable, the staff friendly and welcoming.

Cons: If paying the full price for breakfast it's very expensive compared to other hotels we've stayed in so we've often had breakfast in town for much less. It's good that there's a restaurant in the hotel (we were tired after a long drive and didn't fancy going out) but unfortunately the food we had suffered from spending too long in the microwave.

Pros: Room was comfortable

Cons: Breakfast menu could have been better.

Pros: Good fixtures and fittings.

Cons: Noisey air con unit that would not switch off at all, due to noise I could not sleep. I had to change my room 4 am in the morning and had to wake up my 10 yr old daughter in the middle of the night. Next day the receptionist with blonde hair (Middle aged lady) was grumpy and unfriendly - she was probably racist from what i made out. Location is far out of centre of Brussels and you have to drive 5km to get to Ramada car park of this hotel.

Pros: Staff friendly, near bus route, room clean.

Cons: Room AC worked poorly and windows did not open. Cooked in my room. Also charged 180 for pet fee. Pet fee not clearly mentioned in adds or website. Would've booked different hotel for additional 180 Euro.

Cons: Basically everything. There is not window in the room, you can’t have fresh air There is no minibar in the room which is crucial in such isolated area. Staff is not helpful The room is not well equiped

Pros: Clean room and helpful staff. I loved the stay at this hotel and will recommend other to stay with a family.