Excellent
9.0
Pros:
The hotel is in a great location, a short walk from public transport; despite being on a main road, it was perfectly silent and soundproof. The experience was very swift and enjoyable, from booking to check-in/check-out and the hotel was quick to answer to email for information and other. During the stay, the personnel at the reception and room went well beyond expectations, always providing useful inforrmation, advice and accomodating any request in a warm and kind manner. I really felt like an appreciated customer, had a great experience and definitely looking at going back when in Antwerp
Cons:
Nothing remarkable, really no complaint. Price wasn't the cheapest, but I think the value for what you get is well worth
Excellent
8.0
Pros:
Room and bed very comfortable. Location very convenient to city centre (if you are happy to walk 10minutes), very near a reasonable supermarket and restaurant district. Carpark within the hotel was very convenient.
Cons:
Better lighting in the room, the lamps were small and a bit gloomy. Carpark access was tricky with a large car.
Excellent
8.0
Pros:
Amazing service
Cons:
It was quite basic and the pillow wasn't exactly the best
Good
7.9
Pros:
Good location. Very friendly helpful staff
Cons:
Rooms are very basic. Poorly lit and shower and bath are barely big enough for an average guy. Bath mats are required too. Baths are very slippy when having a shower.
Good
7.5
Pros:
Staffs very polite
Cons:
Nothing
Excellent
8.8
Pros:
Location and easy commute
Cons:
Ugly carpet
Mediocre
2.5
Pros:
There was nothing we liked about this hotel. What a disappointment...
Cons:
We had the morning flight from Dublin to Brussels so we arrived around 13:00 in the afternoon in the hotel only for them to tell us they do not accept check in's until 15:00. So we had to just sit there for Two hours only to go back to reception and to finally check in, the staff is not friendly and they do not even give you a proper receipt of the booking. The floor in the room was still dirty, the pillow cases had hairs on on them and smelled weird, even the extra pillows in the closet were not clean. We got very limited towels in the bathroom. Toilet seat was broken and fell of the toilet, the shower-head was broken and my partner had to fix it himself. We were there for a big event so were only back by 5 in the morning in the room so we locked the door so we could have a good few hours of sleep before checking out only for Room service to knock on our door until we told them to go, what is the point of locking our door and putting on the do not disturb tag on the door if they are going to wake us up anyway ? We're never going back there that is for sure.
Good
6.5
Good
7.4
Cons:
Free wifi is very poor when the hotel is full - it didn't work at all on weekends.
Okay
4.2
Pros:
It's clean and it's cheap.
Cons:
Receptionist never smiled, welcomed us or even made eye contact - both on check in and check out. Were given two single beds - asked for a double and told this wasn't possible.