Guest reviews
Overall rating
8.0
Excellent
Based on 34 reviews
Cleanliness
8.5
Comfort
8.2
Pick-up/Drop-off
8.1
Value for money
7.4
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
11
0
4
0
3
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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9.6
Cons: Nothing
review from
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4.8
Pros: The drop off was great, staff was friendly enough
Cons: I originally rented a sedan for the reason to be easy on gas, the one I reserved was gone, the other sedan they had needed an oil change which didn't make much sense since the plave was inside a car shop, so they ended up upgrading us to an SUV free of charge...it was horrible on gas, constantly nee
review from
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2.0
Cons: They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.
review from
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6.0
Cons: Long wait for a car in the garage.
review from
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6.0
Pros: Quick & the facility was not congested
Cons: The clerk filed a damage report that already exists in the vehicle. I asked why it is being reported & all I got was a I do not know answer. Clearly the clerk, lacks professional experience.
review from
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2.0
Horrible
Pros: Nothing
Cons: Horrible service
review from
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8.8
Cons: Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.
review from
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10.0
Pros: Dropoff took two minutes, attendant was friendly and it was painless.
review from
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2.0
Cons: No allowed to go to Mexico
review from
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9.6
Super Easy
Pros: Shortline, super convenient inside the airport for pickup and drop-off. An attendant was there waiting for me in the parking garage as I dropped off the vehicle, this made it even quicker.
review from
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10.0
Excellent place to rent with no hassle
Pros: I was a great price and the vehicle actually was great on gas for long travel.
Cons: They gave me a bigger vehicle than what I originally had but I didn't mind since it was great on gas after all, and it was a very comfortable ride.
review from
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10.0
Pros: Friendly staff and was out fast.
review from
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