Guest reviews
Overall rating
8.5
Excellent
Based on 37 reviews
Cleanliness
8.6
Comfort
8.8
Pick-up/Drop-off
8.4
Value for money
8.4
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
pick up the car
car was clean
great car
easy drop
car was great
drop off the car
returned the car
airport location
-
6.4
Cons: Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.
review from
-
9.6
Pros: Both pick-up nad drop-off of the car were fast, and staff were all friendly.
Cons: I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.
review from
-
10.0
Price
Pros: I rent alot of vehicles every week if they keep there prices done they will get my buisness
review from
-
8.4
Avis drop off Banff downtown is a nightmare for stress
Pros: Nice vehicle. Teasonable
Cons: Downtown drop off location was impossible due to lack of deatails, signage, traffic no where to stop. Deatailed directions for complicated drop off downtown should be provided. Alternative location should be provided with directions
review from
-
10.0
Pros: The attendant at the drop off location was helpful and attentive to my concern and fixed the problem.
Cons: AVIS was charging me for a late fee, when I had paid for 2days (2*24hr periods)
review from
-
2.0
Avis wouldn't honor the confirmed rental rate
Cons: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis
review from
-
10.0
Fast and Friendly
Pros: The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.
review from
-
10.0
Pros: Efficient check out and check in
Cons: The oil change light was on when I picked up the vehicle
review from
-
4.8
Pros: Car was really quite fuel efficiencent
Cons: The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicle
review from
-
10.0
A lovely trip
Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.
Cons: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
review from
-
8.8
Fast & convenient & no BS .
Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.
Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
review from
-
8.8
Pros: Very quick drop off. Friendly representative.
review from
-
9.6
Pros: Both pick-up nad drop-off of the car were fast, and staff were all friendly.
Cons: I was surprised that my rental car did not have a block heater, given how cold temperatures can get in winter in Edmonton.
review from
-
10.0
Price
Pros: I rent alot of vehicles every week if they keep there prices done they will get my buisness
review from
-
10.0
Pros: The attendant at the drop off location was helpful and attentive to my concern and fixed the problem.
Cons: AVIS was charging me for a late fee, when I had paid for 2days (2*24hr periods)
review from
-
10.0
Fast and Friendly
Pros: The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.
review from
-
10.0
Pros: Efficient check out and check in
Cons: The oil change light was on when I picked up the vehicle
review from
-
10.0
A lovely trip
Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.
Cons: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
review from
-
8.8
Fast & convenient & no BS .
Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.
Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
review from
-
8.8
Pros: Very quick drop off. Friendly representative.
review from
-
6.4
Cons: Drop off was awful! No signs where to take car. Finally found a tiny sign to drive to the 7th fl of garage. No attendant around. Spent 20 minutes walking around offices to find someone.
review from
-
2.0
Avis wouldn't honor the confirmed rental rate
Cons: Booked a Tahoe online and when we went to pick up the car and was signing all the documents, noticed the price was more than 4 times the price. I showed them my confirmation but the time my just told me there must have been an issue with the booking site. There was no mention of this before I was about to sign and they would not honor the confirmed price I had so I left and went to Alamo who gave me a great deal. Thank you Alamo. Last time booking Avis
review from
-
4.8
Pros: Car was really quite fuel efficiencent
Cons: The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicle
review from
Where can I find Avis hire cars in Edmonton?
1000 Airport Road, Avis car rentals
Address
1000 Airport RoadHours
| Monday | 00:00 - 01:00 06:00 - 23:59 |
| Tuesday | 00:00 - 01:00 06:00 - 23:59 |
| Wednesday | 00:00 - 01:00 06:00 - 23:59 |
| Thursday | 00:00 - 01:00 06:00 - 23:59 |
| Friday | 00:00 - 01:00 06:00 - 23:59 |
| Saturday | 00:00 - 01:00 07:00 - 23:59 |
| Sunday | 00:00 - 01:00 07:00 - 23:59 |
Phone
FAQs about renting a car from Avis in Edmonton
What is the most popular car hire from Avis in Edmonton?
Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Avis in Edmonton.
How many car hire locations does Avis have in Edmonton?
Avis has 7 car hire locations in Edmonton. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Edmonton airport (YEG)?
Yes
Does Avis offer shuttle or airport pick-up services from Edmonton airport (YEG)?
Yes