Book Hertz hire cars in Edmonton

Reviews for Hertz in Edmonton

Recent reviews

Traveller rating

Wonderful

23

Very Good

7

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

8

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car was cleangreat experience

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rented a car

4.0

Wouldn't give it to me 1hr early then called next day to ask if I could bring it in to switch. After about 6 visits in the last year, this will be my last.Reviewed 12 May 2023

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2.0

They did not have ANY appropriate car seats for our 2 year old to use. They also did not provide any adequate shuttle to and from the airport. There was zero customer service and the Hertz company is impossible to get a hold of.Reviewed 1 May 2023

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6.0

my first time driving a Tesla 1) was not shown how to unlock the doors. had to google it 2) cigarette butt on the floorReviewed 19 Apr 2023

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8.0

Bit of a lineup to pick up the car but other than that it was all very easy. Got a brand new mustang instead of the Chevy spark I paid for.Reviewed 17 Apr 2023

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2.0

Me and my friend never smoked in our life and they told us that the car smells like smoke so they can take our deposit money but then they said it’s ok we’ll give u the money ! It’s about how they lie there was no smell cuz we never smoked they wanted to take the deposit!Reviewed 5 Apr 2023

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10.0

Everything worked fine for me.Reviewed 20 Mar 2023

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4.0

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.Reviewed 14 Mar 2023

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8.0

All looks perfect, The vehicle prepared for winter could have been better e.g winter tire.Reviewed 2 Mar 2023

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8.0

Quick pleasant serviceReviewed 13 Feb 2023

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10.0

Pleasant service. Friendly staff. Decent value as long as you pre book.Reviewed 2 Feb 2023

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2.0

I had no problem with Hertz. My problem was with Kayak. The deal was $12 per day for 21 days. That makes US$336, which converts to about CAN$440: not the $555.71 that I was charged. I received a no reply email which said that a receipt was attached, but there was no attachment, which meant that I could not challenge the credit card charge. I will never again use Kayak.Reviewed 6 Jan 2023

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10.0

The staff was very friendly and did not shy away from any questions I asked in detail. I was fortunate for them to track down a Car with winter tires which made my Trip to Banff all the more enjoyable. I had no issues with pickup and drop off. I could not ask for anything more!Reviewed 14 Nov 2022

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• What is the most popular car hire from Hertz in Edmonton?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Edmonton.

• How many car hire locations does Hertz have in Edmonton?

  Hertz has 5 hire locations in Edmonton. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Edmonton airport (YEG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Edmonton airport (YEG)?

  Yes