Find reviews that mention:
6.0
The car had a smell to it - we tried Lysol but that didn’t get rid of it- for the size of the car it was priceyReviewed 19 Apr 2023
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10.0
Very easy process. Great people.Reviewed 8 Mar 2023
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8.0
Car had large dent/ scratch in roof but did not notify me of it and gave no opportunity for me to relay to them before leaving parking lot.Reviewed 9 May 2022
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6.0
The car was old with holes in the drivers seat but clean. Staff was efficientReviewed 13 Feb 2022
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3.9
I waited in line for 40 minutes to pick up the car. There has to be a better way than a single agent taking 5+ minutes for every customer in line.Reviewed 11 Jul 2021
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4.0
Pros:Drop off was super easyCons:Reserved a mid size SUV months in advance only to be told they didn’t have any. Said there should be some coming in if I wanted to wait a couple hours. Offered me an “upgrade” to a mid size sedan. Since I didn’t feel like sitting in an airport waiting I took it. He then proceeded to try and charge me over double until I produced the email with the reservation and price. I reserved the type of vehicle I did for ease of getting in and out if I wanted a sporty midsize I would’ve reserved it.Reviewed 6 Jul 2021
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8.0
Pros:Easy!Cons:Price!Reviewed 12 Jun 2021
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10.0
Pros:Very Friendly Staff and Also no waiting once we arrived. Had everything ready to go for us! It was a very pleasant and Smooth Process!!Reviewed 11 Jun 2021
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4.0
Pros:The car was clean and worked great!Cons:The wait was ridiculous! I waited over an hour and a half after I had paid and checked in. I was told I would receive a phone call when my vehicle was ready in approximately 30 minutes but didn't receive a call at all. After an hour I went back in line and when I finally reached the counter was told they couldn't find my order! Terrible service.Reviewed 5 Jun 2021
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10.0
Pros:Reserved a car through Priceline for Panama Beach to be picked up at the airport. Our original flight was cancelled and we arrived 3 hours later than originally planned. The rental company counters were all extremely busy, and I could overhear a lot of people trying to rent cars who had not made reservations, so I was worried they might not have held our reservation for us but they still had our reservation, and the type of vehicle we requested.Reviewed 23 May 2021
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10.0
Pros:This was the first time we used Alamo car rental. The customer service was phenomenal.Reviewed 25 Apr 2021
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4.0
Cons:Mini van was filthy. Food caked to back seat . Really bad odor to vehicle. Alamo did compensate part of the rental backReviewed 20 Apr 2021
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