Cons: When securing vehicle online there was not transparency that the price did not include all applicable fees. When I picked up car $200 extra in fees were added. I thought the car that we got a Mazda 6 was not worth $650
Cons: They overbooked cars and didn’t have a car for me, leaving me stranded with my kids after an entire day of flying.
Pros: Loved the car! Low mileage and super clean.
Cons: Nothing at all. And the staff at Panama City Beach (ECP) was very kind and helpful and efficient.
Pros: Car was the perfect size for our need an got great gas mileage- it was also very clean! Drop-off was quick and easy!
Cons: Pick up was terrible. Only one slow-moving employee with five customers in line... picking up took about an hour.
Pros: Staff was great
Cons: Truck smelled like SMOKE!!!!
Pros: the man at the pickup counter was very friendly and helpful
Pros: Helpful staff. Service was excellent.
Cons: Maybe add another clerk. Was a line when we got there.
Pros: yes, the staff was friendly and helpful and super easy drop off.
Cons: cannot think of how it could be better.
Pros: The staff was excellent and the drop of Easy
Cons: Nothing, everything was really well
Pros: Drop off ways smooth and car was in good condition once were able to get one the next day.
Cons: Staff left airport early and we were stranded without a car. We were told that they clocked out at 11:23pm and that they couldn’t reimburse or help us. I have call records beginning at 11:17 from in front of their desk with no one there. Other rental company employees were at their desks and mentioned that Alamo employees left early.Very frustrated with this company. Also didn’t give us a price match and had to pay more after their mistake.
Pros: staff was friendly and helpful, drop off was super easy
Cons: extra counter help when line gets a little long on pick up
Pros: Pick up is easy
Cons: A non smoking car for someone who is allergic to cigarette smoke. Also a car that does not have a bad tire and an agent that says he has no other car to trade for the defective car, but I can go to any Firstone and get the tire fixed (not after hours) and roadside assist can only put on a donut tire
Alamo has 1 car hire location in Panama City. Take a look at our Alamo hire location map to find the best car hires near you.