Book Alamo hire cars in Mexico City

Mexico City, DF, Mexico
21 Oct — 28 Oct
Mexico City, DF, Mexico
Thu 21/10
Noon
Thu 28/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Mexico City

Overall rating2.7 MediocreBased on 39 reviews
Cleanliness
3.2
Comfort
2.9
Overall
2.6
Pick-up/Drop-off
2.6
Value for money
2.8

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Pros:Nothing. Mexico regulation did not allow Alamo de respect the price published in Kayak and the final one was double. I cannot rent the car and I ended renting another one from another company.Cons:Publish honest and real prices on your website or have a clear negotiation of prices and terms with the Mexican companies.Reviewed 26 Dec 2020
review fromkayak
2.0
Pros:The staff was awful, rude, dismissive.Reviewed 27 Jan 2021
review fromkayak
2.0
Cons:The rarte was diferente From your website when ingot to the Alamo counter Very disappointedReviewed 3 Jan 2021
review fromkayak
2.0
Cons:Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».Reviewed 21 Dec 2020
review fromkayak
2.0
Cons:Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.Reviewed 16 Mar 2021
review fromkayak
2.0
Pros:Never got the car. The car rental place tried to charge me 4 times the price on kayak.Cons:The openness on kayak’s partReviewed 6 Dec 2020
review fromkayak
2.0
Cons:Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.Reviewed 10 Apr 2021
review fromkayak
2.0
Pros:NothingCons:A lot of hidden fees. I had to go somewhere else to rent a car as when I got to the counter the total price was three times the amount I had reserved the car for. The customer service was not the best neither. First thing I was told is that even I had a reservation, it was not guaranteed for them to have a car available for me; these does not make sense for me, what is the point of making a reservation then?Reviewed 16 Jun 2021
review fromkayak
2.0
Pros:NothingCons:They didn’t have car available and refused to honor reservation in any capacity. We had to scramble and call a ton of other places to find a car. They were not helpful at all and blamed it on Kayak for not confirming reservation with them.Reviewed 7 Jun 2021
review fromkayak
2.0
Pros:Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico CityReviewed 27 May 2021
review fromkayak
2.0
Pros:nothingCons:there was no availability for cars when I got thereReviewed 20 May 2021
review fromkayak
2.0
Pros:They would not rent me the car.Cons:Receiving a car.Reviewed 2 Jul 2019
review fromkayak

Where can I find Alamo hire cars in Mexico City?

International Arrivalsterminal, Alamo car hires

Address

International Arrivalsterminal

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Domestic Arrival Terminal 2

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

International Arrivals

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Mexico Intl Airport Av Capitan

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+52 55 5786 8077

Address

Javier Barros Sierra 540

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Address

Paseo De La Reforma 325

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 5207 5195

Address

Ave Patriotismo 69

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Phone

+52 55 5276 9844

Good to know

Most popular location

Ave Patriotismo 69

Most popular car type

Economy

Top tips for hiring a car from Alamo in Mexico City

  • Economy car hires from Alamo in Mexico City are around 97% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Mexico City

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Alamo in Mexico City.

  • Alamo has 7 car hire locations in Mexico City. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes