Book Alamo hire cars in Lubbock

Reviews for Alamo in Lubbock

Recent reviews

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Wonderful

1

Very Good

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Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

Lauren was excellent and explained everything very clear for me to understand. The inside of the car very clean, but the exterior of the car needed to be washed. However, The rental went very smooth. Thank youReviewed 8 Aug 2022

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10.0

Great service at AlamoPros:The entire experience. Easy to work with. Very good customer service and communication.Reviewed 16 Mar 2018

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6.8

Cons:Drop off confusing. No one to ck you in or tell you what to do.Reviewed 23 Jul 2017

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9.6

Pros:Nice new carCons:No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.Reviewed 20 Jul 2017

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6.0

Pros:Small airportCons:Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.Reviewed 28 May 2017

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4.0

Cons:There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.Reviewed 22 May 2017

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10.0

Very easy, great service!Pros:The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!Reviewed 17 Jan 2017

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10.0

Great!Pros:Turning in the car was just as quick and easy. Great customer service!Reviewed 23 Dec 2016

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6.4

Pros:The car was nice and the CSR was pleasant.Cons:The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.Reviewed 14 Dec 2015

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• What is the most popular car hire from Alamo in Lubbock?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Alamo in Lubbock.

• How many car hire locations does Alamo have in Lubbock?

  Alamo has 1 hire location in Lubbock. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Lubbock airport (LBB)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes