Book Hertz hire cars in Lubbock

Reviews for Hertz in Lubbock

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

3

10.0

Great experience and great value!Reviewed 19 Mar 2023

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2.0

There is NO HERTZ RENTAL AT THE LUBBOCK AIRPORT! Please do not list Hertz as an option. I had to cancel my Hertz reservation and rent from National. There are several other car rentals at the Lubbock Airport, but NOT HERTZ.Reviewed 30 Oct 2022

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4.0

When I came to dropoff the car, the lights were on, the door said "OPEN, PLEASE COME IN". Yet the door was locked. I waited for 30 minutes for someone to come by, and nothing. I tried calling a phone number, but just got the robot voice menu. I eventually gave up and used the dropbox, but I had no idea if that was allowed (because I was after hours). Very unprofessional.Reviewed 25 Oct 2022

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6.0

No airport shuttle. Had to taxi to get car. This was additional costReviewed 18 Sep 2022

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2.0

Hertz moved out of Lubbock Airport, which means rwo expensive taxi rides on top of yhe rental fees.Reviewed 14 Nov 2021

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2.0

Pros:Nothing.Cons:When I arrived at the rental agency I was told my reservation was a computer glitch. They said my reservation was real, but it was created in error. So, needless to say, I was without any transportation for my trip. I will not be making any reservations of this style in the future.Reviewed 11 Apr 2021

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2.0

Refusal because of a debit card!Cons:They refused to rent me the car even though we prepaid . I had a drivers license, debit card and a picture of my passport.Reviewed 16 Apr 2017

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10.0

Pros:The gentleman in Lubbock was very welcoming. He was polite and courteous. Overall a pleasure to work with.Cons:Everything went smoothly.Reviewed 4 Apr 2017

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5.6

Didn't get what I asked for...Pros:There was no line at the window.Cons:Hertz did not have the vehicle that I reserved, nor did they have the gps unit I requested. He did not tell me that the one he was trying to give me didn't have one until we were almost done and I asked.Reviewed 11 Mar 2017

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10.0

Good RentalPros:Well performing car, pickup and drop off were easy. Good on gasReviewed 2 Feb 2017

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9.2

Great, Friendly ServicePros:Very helpful personnel. Location was very convenient. Fast, easy processing time.Reviewed 2 Nov 2016

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4.8

POSPros:The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.Cons:I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be). When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.Reviewed 18 Sep 2016

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• What is the most popular car hire from Hertz in Lubbock?

  Economy (Kia Rio or similar) is the most frequently booked car hire type from Hertz in Lubbock.

• How many car hire locations does Hertz have in Lubbock?

  Hertz has 2 hire locations in Lubbock. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Lubbock airport (LBB)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes