Book Alamo car hires in Little Rock

Pros: Car was new and clean

Cons: The staff was short handed and it took a long time to do paperwork and get keys.

Cons: We did not get the car we reserved. When we came to exchange the car for the one we reserved we were again told it was not available. We had to rent a hotel room and return the next day at our own expense.

Pros: I want my money back

Cons: I want my money back

Cons: alamo refused to provide a car, indicating they didn’t have enough vehicles to honor my reservation. The customer service staff at the counter was polite - but would not provide a vehicle.

Cons: Alamo personnel closed their desk and they were gone when I arrived. Avis and Budget were still around. I rented from them.

Pros: Staff was friendly and drop off was fast.

Cons: We arrived to find a line with one employee issuing cars. The problem was they didn’t have the cars that had been reserved. One lady had been waiting for 45 minutes. She attempted to get assistance from others who were not visible but she wasn’t sure they were even there since they were not responding. I heard her ask if Enterprise had any cars available and then two other employees materialized. We were given a nicer vehicle than reserved at no additional price so that was good, but when you reserve a vehicle 8 weeks in advance, you shouldn’t be kept waiting while folks are scavenging for cars.