Pros:Drop off goodCons:Picked up car after hours with no garage attendant in a dark garage, car was not very clean and had torn floor Mat ,Reviewed 1 Jun 2021
review from
10.0
Pros:Staff was friendly and offered an upgrade.Cons:Car had an awkward smell.Reviewed 11 May 2021
review from
8.0
Pros:The truck as a whole was very nice and preformed very well.Cons:Taken the truck through a car wash and filled the windshield wiper fluid reservoir. After using the windshield wiper fluid twice it alerted that it was in need of a refill.Reviewed 11 Apr 2021
review from
10.0
Pros:The lady at the national counter checked us in she was so Awesome what a wonderful person.Cons:nothingReviewed 22 Mar 2021
review from
10.0
Pros:Pickup and drop off was very easy and quick.Reviewed 17 Mar 2021
review from
5.2
Pros:Car was new and cleanCons:The staff was short handed and it took a long time to do paperwork and get keys.Reviewed 17 Sep 2020
review from
3.2
Cons:We did not get the car we reserved. When we came to exchange the car for the one we reserved we were again told it was not available. We had to rent a hotel room and return the next day at our own expense.Reviewed 27 Aug 2020
review from
2.0
Pros:I want my money backCons:I want my money backReviewed 7 Jul 2020
review from
2.0
Cons:alamo refused to provide a car, indicating they didn’t have enough vehicles to honor my reservation. The customer service staff at the counter was polite - but would not provide a vehicle.Reviewed 29 Jun 2020
review from
9.6
Pros:super easy drop off even with the covid 19 effectsCons:fee to drop off at a different location - should be a 1 time fee - not added to every day of the rentalReviewed 10 Apr 2020
review from
2.0
Cons:Alamo personnel closed their desk and they were gone when I arrived. Avis and Budget were still around. I rented from them.Reviewed 6 Jan 2020
review from
7.2
Cons:Drop off was far away from luggage carts no help to get bags over there. Car was not ready for rental had to wait then model changed just give us the option soonerReviewed 13 Nov 2019