Pros: Staff was friendly and offered an upgrade.
Cons: Car had an awkward smell.
Pros: The truck as a whole was very nice and preformed very well.
Cons: Taken the truck through a car wash and filled the windshield wiper fluid reservoir. After using the windshield wiper fluid twice it alerted that it was in need of a refill.
Pros: The lady at the national counter checked us in she was so Awesome what a wonderful person.
Pros: Pickup and drop off was very easy and quick.
Pros: Car was new and clean
Cons: The staff was short handed and it took a long time to do paperwork and get keys.
Cons: We did not get the car we reserved. When we came to exchange the car for the one we reserved we were again told it was not available. We had to rent a hotel room and return the next day at our own expense.
Pros: I want my money back
Cons: I want my money back
Cons: alamo refused to provide a car, indicating they didn’t have enough vehicles to honor my reservation.
The customer service staff at the counter was polite - but would not provide a vehicle.
Pros: super easy drop off even with the covid 19 effects
Cons: fee to drop off at a different location - should be a 1 time fee - not added to every day of the rental
Cons: Alamo personnel closed their desk and they were gone when I arrived. Avis and Budget were still around. I rented from them.
Cons: Drop off was far away from luggage carts no help to get bags over there.
Car was not ready for rental had to wait then model changed just give us the option sooner
Pros: Staff was friendly and drop off was fast.
Cons: We arrived to find a line with one employee issuing cars. The problem was they didn’t have the cars that had been reserved. One lady had been waiting for 45 minutes. She attempted to get assistance from others who were not visible but she wasn’t sure they were even there since they were not responding. I heard her ask if Enterprise had any cars available and then two other employees materialized. We were given a nicer vehicle than reserved at no additional price so that was good, but when you reserve a vehicle 8 weeks in advance, you shouldn’t be kept waiting while folks are scavenging for cars.
|Monday||08:00 - 23:59|
|Tuesday||08:00 - 23:59|
|Wednesday||08:00 - 23:59|
|Thursday||08:00 - 23:59|
|Friday||08:00 - 23:59|
|Saturday||08:00 - 23:59|
|Sunday||08:00 - 23:59|
Alamo has 1 car hire location in Little Rock. Take a look at our Alamo hire location map to find the best car hires near you.