Pros: Staff friendly and available. Has to be the shortest distance in the USA from counter to car pickup ~125'
Pros: The staff was very pleasant and helpful. They were understaffed when I first arrived. I waited an hour for a car that I had reserved. When I got the car it was the wrong class - a much smaller cheaper rental, and the windshield was dangerously cracked ¾ of the way across the center in the driver's field of vision. They switched it out for me the next day and gave me a free day. I rented a different car later that week and wanted to extend my rental, but the prices through kayak were extremely high. I ended up with a car that was a cheap economy car that smelled like cigarettes and had high mileage for a rental. I really liked the staff there and they were always pleasant and helpful, but Im guessing the management isn't on top of their needs.
Cons: Better prices, better quality of cars, more flexibility and certainly a better inventory during busy times.
Pros: When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
Cons: When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
Great and timely service
Pros: Staff friendliness, clean and comfortable cars/suv's.
Pros: All went well and service was good
Pros: Very helpful
Cons: Did not have any cars to rent upon arrival to airport to honor my reservation. They were overbooked and did not offer any solutions to problem.
Pros: Service was good
Cons: the Gas was half full / service light was popping up. brought to the notice of the staff and got him comment these on the paper. Nevertheless he wanted me to drive the car with the service light was on!!
Pros: Customer service
Cons: Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
Great rental experience with Alamo at Lafayette, L
Pros: The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
Pros: I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part!
The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.
Alamo has 1 car hire location in Lafayette. Take a look at our Alamo hire location map to find the best car hires near you.