Xi'an hotels near Bell Tower

Pros: the city of Xian is charming and has lots to experience besides the terra cotta soldiers.

Cons: Quite expensive for the service provided Rooms were ai-conditioned freezingly cold and it took 2 days to get to an acceptable temperature (without putting on the heating

Pros: Excellent hotel. Splendid, personalized service. Great atmosphere. Central location.

Cons: Too pricey

Pros: The property itself is GRAND. The building is magnificent. You get bottler service 24/7 and everyone at the property is very helpful and they try their best to understand and satisfy your needs. The rooms are extremely comfortable and the bedding is out of this world. The breakfast is AMAZING. (For Chinese standards even at 5 star hotels)

Cons: We didn’t like the location as its far from the points of interests that we were visiting. Also the bathroom installations were great but the shower area looked like it hadn’t been well cleaned in a while.

Pros: Good breakfast with local favor. A small musium about the history of the hotel.

Pros: The hotel was clean and the facilities where in good condition

Cons: I was very disappointed as it is an international hotel and yet 99% of the staff could not speak English. I stayed in the Sofitel Legend in Hanoi and it was spectacular and that is why I chose this hotel, but it really did not live up to the level of service I got in Vietnam.

Pros: Great location, excellent restaurants. White Glove service from concierges.

Pros: Upgraded to suite with in particular a beautiful bathroom

Pros: Well managed and organized. Friendly and capable stuff. Very, very good impressions.

Pros: very good location ,nice Staff If you wanted to visit the old city this is the best choice

Pros: Location

Pros: Location, HH executive lounge & breakfast

Cons: N/a

Pros: Good location, the staff, and comfortable rooms. Great stay!

Cons: Nothing to highlight, really pleasant stay

Pros: Great location. Comfortable hotel. Good facilities. Pool was great. We were offered an upgrade on check in for an extra 700RMB for our stay and it was well worth it. Included breakfast, late check out, happy hour and afternoon tea in the executive lounge. Luna deserves a special mention for her help with finding a fabulous local noodle place for lunch and her patience with the younger members of our group. She was a real credit to the Hilton team

Cons: Nothing. Just a shame that having booked through Booking.com, I wasn’t able to register the stay for Hilton points.

Pros: The property was so beautiful and staff was very helpful. They haloed arranges a driver to take us to Terra-cotta warriors for the whole day including stops along the way. The Happy Hour and Afternoon tea was also amazing if you can make the time. We didn’t have the breakfast but I’m sure would have been amazing too. I really appreciated the decor in the lobby, very elegant and historical references.

Cons: None!

Pros: Location is great, concierge service was excellent!

Cons: The room seems damp and smelt of dampness everyday when we returned to the hotel.

Pros: Break fast should have the vegetarian and non-vegetarian sign on the food counters. It is said the world is not conducive for the vegetarians.

Cons: The room had a glass window for the toilet which we did not like and the food did not have the sign.

Pros: Nothing

Cons: My husband and myself stayed at Hilton 4 nights. After a tiring, long and delayed flight we checked in and the room was terrible.. old and dirty, bathroom smelled like an ashtray (it was a non smoking room) they changed our room , but still it was too far from Hilton Hotel standards (don’t trust the pictures at all!!!), every time we had shower in our slippers, because the floor In the shower never looked clean. Western restaurant was terrible as well, even the menu is full of food stains. Every night we had dinner at Chinese restaurant in the hotel, it was very hard to find English speaking waiter and make the order (even though there are pictures), each night it was only us and maximum 1 more table occupied, for this amount of clients the service is extremely bad and slow. Food is ok Last night we had our usual dinner at Chinese restaurant and after we asked for the bill , manager came to our table, interacted our conversation to inform us that our deposit has been finished and we need to add more deposit (at the reception of the hotel). This behavior is extremely rude and unprofessional. The high light of the trip is in-room dining in the morning of our check out , which we were waiting since 6:00am to 6:30am , it never arrived and when we left the room we found out that our order(a door menu which you fill up, put outside and staff supposed to collect it before 3:00am) was never collected. So we left hungry.. We travel a lot around the world and China and this is the first time we experienced such a bad service in a 5 start worldwide known Hotel.

Pros: Hospitality Comfort and facilities of room Nice concierge service

Pros: very good hotel. best position and very clean good service and staff speaks english

Pros: Excellent place. Good location. Very nice staff.

Cons: Nothing.

Pros: The position is great, close to many bus stops and there is a subway station of the main line just 5 minutes walking. Xi'an is a big city and to be close to the subway station and bus stops and to the main door of the city walls is quite comfortable if you don't have planty of time.

Cons: More informations about the main attractions of the city

Pros: The staff were excellent. They provided fantastic services and were very thoughtful. I was late in returning to the city one night and they even offered to help me order food in. There were day trips available at the hostel and it was easy to book the trips via the hostel. There is also a bar at night that serves great drinks. The location is also great and there are bus stop within 2 minutes of walking distance.

Cons: It can get slightly noisy at night.

Pros: The reception folks are helpful. They belong to the 5% of Xi’an population who are nice as we deem the rest of the 95% super rude, super unhelpful with directions and they just want your money. Ask the reception folks how to get to your desired destinations before you leave the hostel as talking to the rest of the Xi’an population is like pulling teeth. Xi’an gets so many domestic tourists so much so that things are expensive and locals can afford to be rude even though their jobs depend on tourism. Hot drinking water provided, water heater/dryer provided for bathing. Location is awesome as it’s walking distance to Yong Ning Men Metro (Line 2) and to attractions like Bell & Drum Tower, City Walls, Muslim Quarter. Convenience stores & eating places are just outside the hostel. Staff moved everybody’s washed laundry into the shelter when it rained which was considerate of them.

Cons: Hot drinking water provided but no cold/room temperature water was provided so we needed to buy bottled water from the convenience stores just outside the hostel. After washing your clothes in building A, where the washing machines are, you have to hang your clothes on the rooftop of building B just next door. It would’ve been much better if they had invested in a dryer as we couldn’t wash our clothes during our last couple of days as it was raining & we wouldn’t be able to dry our clothes. We bought detergent from the reception for nothing. My locker in a 6-bed girls dorm was spoilt and they don’t seem in a hurry to fix it. They offered to keep my valuables with them at the reception as they have safes but it was inconvenient for me so I refused and had my own solution. They didn’t allow me to change bed/locker claiming that they are fully booked but I was the only one in the dorm that night.

Pros: Very helpful staff. Great location. Easy walk to metro and local sites. Plenty of eating options.

Pros: The reception folks are helpful. They belong to the 5% of Xi’an population who are nice as we deem the rest of the 95% super rude, super unhelpful with directions and they just want your money. Ask the reception folks how to get to your desired destinations before you leave the hostel as talking to the rest of the Xi’an population is like pulling teeth. Hot drinking water provided, water heater/dryer provided for bathing. Location is awesome as it’s walking distance to Yong Ning Men Metro (Line 2) and to attractions like Bell & Drum Tower, City Walls, Muslim Quarter. Convenience stores & eating places are just outside the hostel. Staff moved everybody’s washed laundry into the shelter when it rained which was considerate of them.

Cons: Hot drinking water provided but no cold/room temperature water was provided so we needed to buy bottled water from the convenience stores just outside the hostel. Water heater provided but the water (in our twin bed room) was either too hot or too cold, no middle ground. After washing your clothes in building A, where the washing machines are, you have to hang your clothes on the rooftop of building B just next door.

Pros: Excellent location. They organised great activities for the children. There was a very pleasant rooftop terrace.

Pros: The staff spoke few English but they are kind. The location is really good. There is a selection of Chinese or Western type of breakfast. You can wash your clothes

Cons: The toilet paper cannot be thrown to the toilet or it gets stuck. You have to throw it to the bin that was not cleaned for the 2 nights (3 days) we stayed there.

Pros: Fantastic location next to city wall. Clear and easy instructions on how to get to hostel from railway station etc. (much appreciated). Dorm rooms very nice and clean. Showers only on 3rd floor but toilets on each floor. Really nice terrace with wonderful views over the city wall, amazing site lit up at night. Friendly helpful staff. A really good hostel.

Cons: Showers only on 3rd floor. Not too much of a bother.

Pros: Hotel was beautiful. Staff was very attentive. I asked them before hand if they could make it more romantic. They really went above and beyond what I expected. I also got a great deal for the hotel. Mobile, deal of the day. Area was also nice, enclosed area, with other hotels, can use the nice pool in Sofitel, need a swim cap though. Very very satisfied overall.

Cons: Not really anything to do with the hotel, but many Didi drivers didn't think they could enter the property. So they parked outside the gate.... Not a big deal haha.

Pros: He hotel was in a location with 2 others and the breakfast the Sofitel, included with my stay, was nice. The staff was super friendly and helped us line up our trip to the Terra-cotta Warriors, as well as help us find our way locally.

Cons: The beds were very firm for my standards, but I've found that to be common in China. Also, the air conditioning did not appear to cool as well as I had wished, however, I have also found this to be true in China, so I don't believe it was an issue with the hotel.

Pros: The position. The nice staff.

Cons: WIFI DO NOT WORK!!! It’s not possible when you pay for this kind of hotel. Old forniture.

Pros: lovely hotel clean and spacious rooms -Lovely staff and very helpful -Breakfast buffet is good quality

Cons: Bad points - this hotel is part of the other hotels on the same complex e.g. it states it has a restaurant and gym but they are in the Sofitel so when I wanted to use the fitness centre I had go to a different hotel which was inconvenient and we wanted to eat dinner at the hotel and were told we needed to go to the Sofitel but couldn’t charge to room as deposit paid wasn’t big enough so we just went back to room and ordered room service. Also when we got dropped off from the station on arrival the taxi driver was very confused where to go and dropped us at the Sofitel so we had to walk around to our hotel with our big bags - The location isn’t convenient it is a long walk from the sites and a taxi is needed but it is impossible to get a taxi from the hotel and you need to flag one down from the main road. We asked for a taxi to the goose pagoda and the concierge ordered us one and we waited ages. Eventually the concierge said sorry no taxi and indicated for us to walk to main road. We implied that it was very difficult to order a taxi by Flagging one down as we get a lot of refusals so he drove us in a buggy to the main road and hauled one for us but it took him a while! - Not best advise given on where to go for restaurant and bars guess language barrier and map provided wasn’t to scale or very useful

Cons: Poor lighting in rooms, especially bathroom

Pros: Good location and ok price. Comfy beds but both bedrooms and common areas need deep refurbishment. Awful service

Cons: Front Desk / "Concierge" completely useless when asked standard questions such as best way to visit Terracota Warriors or nice restaurants in the area. Didn't expect that from one of Accor's upscale brands. They even tried to trick us by reconfirming that public buses (CNY14 roundtrip) didnt go to Terracota anymore (and offered us a friend's taxi instead - CNY500), which turned to be completely untrue. Thanks that we decided to "risk it" and proved Internet's info to be 100% accurate (there are at least 3 straight buses to Terracota museum from Railway Station, which is a 20 min walk from the hotel). Disappointed at the personnel, which is definitely not up to the standards of the brand.

Pros: Lovely hotel, nice room with a huge comfy bed. Breakfast was super.

Cons: Nothing

Pros: Convenient and comfortable in staying

Pros: Location is practical, pretty close to city centre. Also a supermarket and mall are nearby. Grand mercure has no swimming pool but the Sofitel nearby has and can be used.

Cons: Hotel info mentions that rooms have air conditioning but really the ventilation system is more like a fan. With 40 degrees outside rooms never got cool. After several remarks and housekeeping investigation, we received a stand alone airfan in each room. The food of the chinese restaurant on the compound ( consisting of multiple buildings and hotels) was good.

Pros: Great value for money. A beautiful hotel with very friendly and helpful staff. The King sized bed was the biggest we’ve ever slept in and the room was comfortable and nicely furnished. We always appreciate a good chair to sit in.

Cons: No negatives in our view

Cons: Old hotel, carpet and bathroom door was damaged. Minibar was not refilled, deposit much too high. Would be 3 star hotel in Austria.