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Value for money
Distance to city centre
Distance to airport
|"staff are nice and helpful"||(in 24 reviews)|
|"The location and helpful staff!"||(in 27 reviews)|
|"Room was very comfortable & clean."||(in 14 reviews)|
|"Bathroom door was sliding and creaky."||(in 3 reviews)|
|"cleanliness and a bit worn off."||(in 3 reviews)|
|"not to street/ These rooms are noisy"||(in 10 reviews)|
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We were upgraded to a suite without asking; staff was eager to please but due to limited English skills problems arose throughout; good breakfast buffet; clean; excellent location centrally located within walking distance to bell tower, walls, Muslim quarter
Constructive criticism : staff was efficient but due to limited English skills found it difficult to communicate. I speak English & Cantonese, the staff speaks Mandarin and very little English. If hotel wants more Western English speaking clients, hire a concierge and 1 clerk who is fluent in English.
The staff at the reception desk went above and beyond helping us with our needs. Being from the States, we found it a bit difficult with getting transportation. The staff resolved these issues for us. This hotel is in a great location. It is very clean and comfortable. Book here if you are staying in Xi'an. Additional comment: If you are going to Xi'an to see the Terra Cotta Soldiers, plan to stay in Xi'an a day or two more. This is a great city with lots going on.
Big and clean room, very close to site seen and food street, breakfast is great, lots of variety to choose from, taste is also good, less salt less sugar, receptionist Ivy at front desk is very helpful.
Shower head water too weak
Language is an issue
Staff name 王欢 at front desk who is friendly, willing to help with, manager on duty also knows well for surrounding sightseeing information which save time for us to get sufficient local information.
Our Xian, China hotel near Bell Tower offers and ideal location close to many tourist sights, free internet access, in-room refrigerators and mini bars, dry cleaning and free parking. Limousine service is available. Express checkout and free baggage handling help make your hassle-free. Take advantage of our business services like work desks and copy service, send and receive fax, dial IDD and DDD call and so on. Suites and non smoking rooms are available. 1 western restaurant, excellent views from the bay window. Non Smoking rooms are on the 15 and 16 floors.
based on 54 reviews
Value for money
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Most popular landmarks
- Bell Tower 0.6 km
- Drum Tower 0.8 km
- Xi'an Bell Tower and Drum Tower 0.9 km
- Great Mosque of Xi'an 1 km
- Beilin Museum 1.2 km
- Xi'an City Walls 1.5 km