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Distance to city centre
Distance to airport
|"Great value for money."||(in 3 reviews)|
|"Great location, cosy and friendly staff."||(in 29 reviews)|
|"Very nice French style hotel."||(in 40 reviews)|
|"The 50s era Soviet hotel!"||(in 20 reviews)|
|"Poor lighting in rooms, especially bathroom"||(in 31 reviews)|
|"Lighting in the room was very poor."||(in 28 reviews)|
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Enjoyed my stay
He hotel was in a location with 2 others and the breakfast the Sofitel, included with my stay, was nice. The staff was super friendly and helped us line up our trip to the Terra-cotta Warriors, as well as help us find our way locally.
The beds were very firm for my standards, but I've found that to be common in China. Also, the air conditioning did not appear to cool as well as I had wished, however, I have also found this to be true in China, so I don't believe it was an issue with the hotel.
Grand Mercure is associated with the Sofitel. When we encountered an issue with our room's electrical problem, we were immediately moved to a very up-scale room in the Sofitel. Even though the price was more than the Grand Mercure, the price given was as if at the Grand Mercure. Our compliments to Amelia the Sofitel manager.
Close proximity to sightseeing in the downtown area.
Staff quality was very high. Quiet hotel, near the city center. top quality of different services. Very good hotel.
No negative comments
The staff responded quickly to my requests.
First we were put in a smoking room with burn marks on the carpet even though I reserved a non-smoking room. We were switched to another room, but carpet was still old and dirty. Beds were the most uncomfortable I have ever slept in. The hotel did not have heat so my room was cold. I specifically chose this hotel because the website said it had a children's playroom. When we asked about it, the staff told us there is no playroom. If I had known this, I never would have reserved a room at this hotel. I was extremely disappointed and upset. I will not stay at the Grand Mercure again. Definitely not a 5 star hotel.
The size of the room was great, service excellent, very good breakfast, but location at the far end of the square and not so close to city life is a small handicap, easily overcome by the price...Seems to me perfect for seminar or congress
As above, location is not ideal when you go in and out...
Within the ancient walls of Xian, Grand Mercure Xian on Renmin Square is surrounded by serene courtyards and enchanting gardens which encapsulate the historic riches of the region.Fifty years of Renmin Square history is reflected on the magnificent décor of the hotel's 194 guestrooms and suites. Combining chic Chinese design with modern touches, the rooms are fully equipped for comfort and convenience: room safe, satellite television and a variety of deluxe amenities.
based on 226 reviews
Value for money
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Reviews about Grand Mercure Xian on Renmin Square
Most popular landmarks
- Bell Tower 1.6 km
- Beilin Museum 1.7 km
- Xi'an Bell Tower and Drum Tower 1.9 km
- Drum Tower 1.9 km
- Great Mosque of Xi'an 2.1 km
- Xi'an City Walls 2.2 km