Recent reviews
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5.0
Brought our own sandwiches.. We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold .
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6.6
The lead crew member was extremely positive and apologetic and at the same time he was very entertaining whenever usually-boring announcements were made to the passengers. It sucks that the crew had to deal with so many angry passengers after we were stuck on the tarmac for 2 hours and in the gate for 1 hour, with a total delay of 3 hours, causing many other passengers to miss their connections. That said, the crew did their best to remain positive and accommodating.
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10.0
How extremely nice the flight attendants were. They went above and beyond their scope of practice to ensure each person on the flight, felt as comfortable as possible. Thx #Nancy and #Heather
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2.0
6 hours delay
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10.0
Flight was great. Calgary customs was awful. The lines were extremely long. We boarded our plane at 9:50 and departure was at 10. Customs at Calgary Canada was terribly slow. Almost missed our plane.
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5.3
Didn't know I needed to download Westjet app before the flight and bring my own device
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5.3
We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall.
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8.3
Food, attendants, comfort, entertainment Manual boarding and missing one of my luggage
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2.0
It had over 1 hour delayed no wifi no screen
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10.0
The flight was pretty good specially during landing
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10.0
How extremely nice the flight attendants were. They went above and beyond their scope of practice to ensure each person on the flight, felt as comfortable as possible. Thx #Nancy and #Heather
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10.0
Flight was great. Calgary customs was awful. The lines were extremely long. We boarded our plane at 9:50 and departure was at 10. Customs at Calgary Canada was terribly slow. Almost missed our plane.
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8.3
Food, attendants, comfort, entertainment Manual boarding and missing one of my luggage
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10.0
The flight was pretty good specially during landing
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5.0
Brought our own sandwiches.. We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold .
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2.0
6 hours delay
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5.3
Didn't know I needed to download Westjet app before the flight and bring my own device
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5.3
We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall.
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2.0
It had over 1 hour delayed no wifi no screen
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