Guest reviews
Overall rating
7.9
Good
Based on 2,052 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.2
Food
7.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0
Pros: Nothing
Cons: Nothing
review from
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2.0
Late scheduled terrible pilot.
Pros: Nothing at all. Boarding time changed 3times. Nothing nothing nothing good.
Cons: Boarding time changed 3 times. 2 hours later than original schedule. Terrible pilot went around city for no reason. Terrified and poor landing skill. I've never had experience like this. Now i only have 3 hours sleep before work.
review from
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8.3
Pros: Not long to go through checkin.
Cons: Everything was good.
review from
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8.0
Keep feet on carpet !
Cons: I was told to keep my feet on the carpet while awaiting the washroom - didn't release that while standing I shouldn't go too far back to avoid the opening door. Know I know !
review from
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9.3
Pros: Always on time and arrived early
Cons: Better snacks like porter
review from
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8.6
Crew returned item left on plane
Pros: I forgot sparge photo on the plane and only realized this when i was picking up my checked bag. A crew member was able to get it off the plane and bring it to arrivals for me. I was very thankful.
Cons: Seating was tight; I was a little too close for comfort to the passenger on my left.
review from
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4.6
Felt way longer than usual
Cons: Took 30 minutes from push-back to runway in TO. Cabin was unpleasantly hot.
review from
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10.0
I was definitely surprised
Pros: Both going and coming was excellent, even with a bit of a delay got in before time, good service, friendly, spacious, I cannot say that of any other airline when flown economy. I really enjoyed the flight and was impressed. I have to ask that you keep up the good work and you might just be NA best airlines, unlike Air Canada, they suck. LOVE WESJET-bit pricey at times LOL
Cons: nothing
review from
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10.0
Pros: Fortunately the plane was not crowded at 9pm and they made up for the 15 minute delay and arrived on time. Everything was pleasant and as expected.
review from
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2.0
Terrible customer service
Pros: Nothing.
Cons: Flight delayed 1.5 hours because incoming plane did not arrive. Finally took off 2.5 hours late. Just in time to arrive in Charlottetown to a severe thunderstorm. Circled til low on fuel then flew to Moncton. Refuelled and flew back to Charlottetown, arriving at 3 a.m., four hours late. The weather delay was understandable but WestJet's poor scheduling created the problem. Worst of all, the airline never told anyone what was going on, not the passengers nor the people waiting for them at the airport. Total silence. Unbelievable but typical for airlines.
review from
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8.0
Pros: After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly
Cons: lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night
review from
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10.0
Impressed
Pros: It was fast, friendly and over all made me impressed.
review from
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9.3
Pros: Always on time and arrived early
Cons: Better snacks like porter
review from
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8.6
Crew returned item left on plane
Pros: I forgot sparge photo on the plane and only realized this when i was picking up my checked bag. A crew member was able to get it off the plane and bring it to arrivals for me. I was very thankful.
Cons: Seating was tight; I was a little too close for comfort to the passenger on my left.
review from
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10.0
I was definitely surprised
Pros: Both going and coming was excellent, even with a bit of a delay got in before time, good service, friendly, spacious, I cannot say that of any other airline when flown economy. I really enjoyed the flight and was impressed. I have to ask that you keep up the good work and you might just be NA best airlines, unlike Air Canada, they suck. LOVE WESJET-bit pricey at times LOL
Cons: nothing
review from
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10.0
Pros: Fortunately the plane was not crowded at 9pm and they made up for the 15 minute delay and arrived on time. Everything was pleasant and as expected.
review from
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10.0
Impressed
Pros: It was fast, friendly and over all made me impressed.
review from
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8.3
Pros: Not long to go through checkin.
Cons: Everything was good.
review from
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8.0
Keep feet on carpet !
Cons: I was told to keep my feet on the carpet while awaiting the washroom - didn't release that while standing I shouldn't go too far back to avoid the opening door. Know I know !
review from
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8.0
Pros: After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly
Cons: lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night
review from
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2.0
Pros: Nothing
Cons: Nothing
review from
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2.0
Late scheduled terrible pilot.
Pros: Nothing at all. Boarding time changed 3times. Nothing nothing nothing good.
Cons: Boarding time changed 3 times. 2 hours later than original schedule. Terrible pilot went around city for no reason. Terrified and poor landing skill. I've never had experience like this. Now i only have 3 hours sleep before work.
review from
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4.6
Felt way longer than usual
Cons: Took 30 minutes from push-back to runway in TO. Cabin was unpleasantly hot.
review from
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2.0
Terrible customer service
Pros: Nothing.
Cons: Flight delayed 1.5 hours because incoming plane did not arrive. Finally took off 2.5 hours late. Just in time to arrive in Charlottetown to a severe thunderstorm. Circled til low on fuel then flew to Moncton. Refuelled and flew back to Charlottetown, arriving at 3 a.m., four hours late. The weather delay was understandable but WestJet's poor scheduling created the problem. Worst of all, the airline never told anyone what was going on, not the passengers nor the people waiting for them at the airport. Total silence. Unbelievable but typical for airlines.
review from
Flight status
WestJet route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
3448
Montreal
YUL
Québec City
YQB
3238
Edmonton
YEG
Kelowna
YLW
3452
Halifax
YHZ
Montreal
YUL
3515
Québec City
YQB
Montreal
YUL
3487
Sydney
YQY
Halifax
YHZ
3573
Sudbury
YSB
Toronto
YYZ
3453
Montreal
YUL
Halifax
YHZ
3297
Vancouver
YVR
Prince George
YXS
332
Abbotsford
YXX
Winnipeg
YWG
3306
Abbotsford
YXX
Calgary
YYC
3242
Calgary
YYC
Brandon
YBR
3149
Calgary
YYC
Fort McMurray
YMM
3296
Calgary
YYC
Regina
YQR
3305
Calgary
YYC
Abbotsford
YXX
3118
Victoria
YYJ
Kelowna
YLW
3574
Toronto
YYZ
Sudbury
YSB
3440
Toronto
YYZ
Moncton
YQM
735
London
YXU
Calgary
YYC
3417
Thunder Bay
YQT
Winnipeg
YWG
3244
Saskatoon
YXE
Winnipeg
YWG
3245
Edmonton
YEG
Fort McMurray
YMM
3202
Vancouver
YVR
Fort St. John
YXJ
556
Calgary
YYC
Kitchener
YKF
3437
Moncton
YQM
Toronto
YYZ
369
Ottawa
YOW
Toronto
YYZ
3219
Toronto
YYZ
Thunder Bay
YQT
727
Hamilton
YHM
Winnipeg
YWG
103
Toronto
YYZ
Winnipeg
YWG
306
Winnipeg
YWG
Toronto
YYZ
3650
Toronto
YYZ
Nashville
BNA
515
Toronto
YYZ
Kelowna
YLW
434
Edmonton
YEG
Toronto
YYZ
603
Toronto
YYZ
Regina
YQR
134
Edmonton
YEG
Winnipeg
YWG
136
Calgary
YYC
Winnipeg
YWG
3713
Boston
BOS
Halifax
YHZ
3605
Boston
BOS
Toronto
YYZ
31
Glasgow
GLA
Halifax
YHZ
1789
Las Vegas
LAS
Vancouver
YVR
3304
Nanaimo
YCD
Calgary
YYC
3497
Deer Lake
YDF
Halifax
YHZ
392
Edmonton
YEG
Halifax
YHZ
3268
Edmonton
YEG
Regina
YQR
157
Edmonton
YEG
Abbotsford
YXX
3397
Edmonton
YEG
Calgary
YYC
3409
Fredericton
YFC
Toronto
YYZ
3712
Halifax
YHZ
Boston
BOS
3492
Halifax
YHZ
Deer Lake
YDF
3425
Halifax
YHZ
Ottawa
YOW
3500
Halifax
YHZ
Gander
YQX
3488
Halifax
YHZ
Sydney
YQY
3422
Halifax
YHZ
St. John's
YYT
31
Halifax
YHZ
Toronto
YYZ
3116
Kamloops
YKA
Calgary
YYC
557
Kitchener
YKF
Calgary
YYC
3198
Kelowna
YLW
Edmonton
YEG
3235
Kelowna
YLW
Vancouver
YVR
3261
Kelowna
YLW
Victoria
YYJ
516
Kelowna
YLW
Toronto
YYZ
3144
Fort McMurray
YMM
Calgary
YYC
3478
Ottawa
YOW
Halifax
YHZ
3210
Comox
YQQ
Calgary
YYC
3268
Regina
YQR
Winnipeg
YWG
3273
Regina
YQR
Calgary
YYC
3133
Grande Prairie
YQU
Edmonton
YEG
3501
Gander
YQX
Halifax
YHZ
527
Montreal
YUL
Edmonton
YEG
3495
Montreal
YUL
Toronto
YYZ
1788
Vancouver
YVR
Las Vegas
LAS
3204
Vancouver
YVR
Kelowna
YLW
3279
Vancouver
YVR
Victoria
YYJ
3273
Winnipeg
YWG
Regina
YQR
3418
Winnipeg
YWG
Thunder Bay
YQT
3193
Saskatoon
YXE
Calgary
YYC
3284
Prince George
YXS
Vancouver
YVR
3508
London
YXU
Toronto
YYZ
158
Abbotsford
YXX
Edmonton
YEG
3109
Calgary
YYC
Nanaimo
YCD
3291
Calgary
YYC
Edmonton
YEG
3241
Calgary
YYC
Kamloops
YKA
Top airports served by WestJet
- New York LaGuardia Airport (LGA)
- Toronto Pearson Intl Airport (YYZ)
- Los Angeles Airport (LAX)
- Calgary Airport (YYC)
- Minneapolis St Paul Airport (MSP)
- Vancouver Intl Airport (YVR)
- Detroit Metro Airport (DTW)
- Seattle/Tacoma Intl Airport (SEA)
- New York John F Kennedy Intl Airport (JFK)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Edmonton Airport (YEG)
- Phoenix Sky Harbor Intl Airport (PHX)
- Boston Logan International Airport (BOS)
- Montreal Elliott Trudeau Airport (YUL)
- Mexico City Juarez & other airports Airport (MEX)
- Salt Lake City Airport (SLC)
- San Francisco Airport (SFO)
- Winnipeg Airport (YWG)
- Halifax Intl Airport (YHZ)
- Philadelphia Airport (PHL)
- Houston George Bush Intcntl Airport (IAH)
- Kelowna Airport (YLW)
- Denver International Airport (DEN)
- Dallas/Ft Worth & other airports Airport (DFW)
- Ottawa Airport (YOW)
- Columbus Airport (CMH)
- Miami Airport (MIA)
- Washington Reagan-National Airport (DCA)
- Las Vegas McCarran Airport (LAS)
- Pittsburgh Airport (PIT)
- Chicago O'Hare International Airport (ORD)
- Cleveland Hopkins Intl Airport (CLE)
- Portland Airport (PDX)
- Victoria Intl Airport (YYJ)
- Milwaukee-Mitchell Airport (MKE)
- Raleigh-Durham Airport (RDU)
- San Jose Airport (SJC)
- Austin Bergstrom Airport (AUS)
- San Diego Airport (SAN)
- Charlotte Douglas Airport (CLT)
- Orlando Airport (MCO)
- Saskatoon Airport (YXE)
- San Antonio Airport (SAT)
- Tucson Airport (TUS)
- Regina Airport (YQR)
- Baltimore/Washington Airport (BWI)
- Sacramento Intl Airport (SMF)
- Fort Lauderdale Airport (FLL)
- Washington Dulles Intl Airport (IAD)
- Omaha Eppley Airfield Airport (OMA)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Palm Springs Airport (PSP)
- Fort Mcmurray Airport (YMM)
- Indianapolis Airport (IND)
- St John's Airport (YYT)
- Québec City Airport (YQB)
- Hartford Bradley Intl Airport (BDL)
- Abbotsford Airport (YXX)
- Spokane Airport (GEG)
- Nashville Intl Airport (BNA)
- Albuquerque Airport (ABQ)
- Richmond Byrd International Airport (RIC)
- El Paso Airport (ELP)
- Tampa Airport (TPA)
- New Orleans Louis Armstrong Airport (MSY)
- Guadalajara Miguel Hidal Airport (GDL)
- Lambert-St Louis Airport (STL)
- Monterrey Gen Mariano Escobedo Airport (MTY)
- Kansas City Airport (MCI)
- Jacksonville Airport (JAX)
- Thunder Bay Airport (YQT)
- Norfolk Airport (ORF)
- Fort Myers SW Florida Intl Airport (RSW)
- Buffalo Airport (BUF)
- Des Moines Airport (DSM)
- Grande Prairie Airport (YQU)
- Prince George Airport (YXS)
- Boise Air Term. Gowen Fld Airport (BOI)
- Palm Beach Intl Airport (PBI)
- Charleston AFB-Municipal Airport (CHS)
WestJet contact information
- WS IATA code
- +1 888 937 8538 Call
- westjet.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.