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Pros: Fast flight

Cons: Chair didn’t recline

Cons: Because of work had to change dates was told no changes no refunds. I spend at least 15000 a year on flights mostly west jet. Will never fly with them again

Pros: the crew was great

Cons: reason for delays could have been communicated earlier

Pros: Crew was great, flight was packed full of people who all seemed to be coughing and sniffling.

Cons: More leg room, more air conditioning

Pros: Flight was cramped and plane was small, but the crew were nice.

Pros: Excellent pre Boarding service and announcements; reasonably comfortable seats; great landing;

Cons: There are never gluten free options in the snacks; there were no entertainment systems on the plane - that's not important to me but perhaps it is to others.

Pros: efficient crew

Pros: Crew were fairly attentive, have experienced better. Liked the Canadian entertainment options, even if very limited.

Cons: Seats were okay, the plane is really showing it's age. Movie selection was very limited, and very dated.

Pros: Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane.

Cons: Boarding process was slow and chaotic

Pros: -

Cons: If this flight was just cancelled from the beginning- a lot of time wasted and did not get a refund for the cancelled flight.

Pros: Nothing

Cons: If the flight just got cancelled from the get-go and if the airline reimbursed us or gave us flight credit.

Cons: Entertainment was poor. Lost reception on most channels and audio was poor/ awful. Connecting flight from Toronto to YVR was late as as result of leaving late from NFL. Better scheduling.

Pros: The crew did the best they could considering the delays.

Cons: More information on the three-hour delay

Pros: Crew was good

Cons: Montreal airport was awful

Cons: Because of Boeing disaster did not go to Halifax but were sent by Westjet to TO and then on with Air France. Boarding areas in TO are a long way away (lot of walking) and customs in TO is frustrating and takes a long time.

Cons: Flight was delayed over an hour and that added to an already for a very long day. We also ended up waiting a long time while aboard. There apparently was a weight balancing issue. It took them a long time to let us know why we were sitting there. Otherwise everything was okay.

Pros: Seats were comfortable Nice to have direct flight

Cons: No interaction from the cockpit about areas we were flying through. No duty free. Felt like a local flight and not a transatlantic flight....crew did not come around often enough to provide water, etc

Pros: Very rude behavior of the staff at the desk. Flight was 7 hours delayed and then canceled. And the staff were not able to give us updates. They were being rude.

Cons: Ground staff should need more training how to treat passengers. They should show little respect towards their passengers.

Cons: My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member.

Cons: The baggage restriction was not good at least one Checking should be allowed