
Vueling information
IATA code | VY |
---|---|
Routes | 630 |
Top route | London Gatwick to Barcelona-El Prat |
Airports served | 121 |
Top airport | Barcelona-El Prat |
Vueling traveller reviews
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.6
Cons: Get what you get with discount airline, but booking, travel, arrival went without a glitch
review from -
10.0
Convenient & Good flight
Pros: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Cons: Would be good if seats could be leaned back a bit.
review from -
8.0
Pros: Fast and esay
review from -
5.5
Cons: Seats far too small and uncomfortable.
review from -
7.0
Cons: Smelled badly of fuel
review from -
4.8
Pros: Timely departure and quick boarding.
Cons: Seats were not comfortable and staff was not exactly tentative.
review from -
2.4
Pros: New Boeing 787. Nice aircraft
Cons: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
review from -
2.0
Cons: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
review from -
6.0
Pros: The crew seemed very nice.
Cons: The flight could have been on time.
review from -
8.0
Pros: There was a good amount of room on the plane with comfortable seating.
Cons: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
review from -
8.0
Pros: Staff was friendly and happy.
Cons: Seats are not the most comfortable.
review from -
7.5
Pros: The crew with neither rude nor particularly welcoming.
Cons: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
review from -
10.0
Pros: It felt like a top airline, fast boarding, great service.
review from -
7.5
Pros: The inflight crew was very nice
Cons: The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
review from -
2.0
Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight
review from -
4.6
Pros: The plane was spacious and air conditioned.
Cons: We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
review from -
2.0
Pros: worst airlineEVER , canceled the flight did'nt offer any help
Cons: everything
review from -
5.5
Cons: 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona
review from -
6.0
Cons: Luggage delivery in Porto was slow
review from -
2.0
DON'T FLY WITH VUELING
Pros: nothing
Cons: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
review from -
8.0
Cons: Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
review from -
10.0
Pros: Fast and efficient
Cons: It was flawless, no improvements needed
review from -
2.0
Horrible
Pros: Nothing wouldn’t fly with them again
Cons: Everything
review from -
3.3
Pros: Save you money and avoid this airline.
Cons: Complete overhaul of the company.
review from -
10.0
Pros: Seat was comfortable and we landed on time, even after leaving late.
Cons: Crew needed better attitude.
review from -
3.0
Pros: The price was cheap
Cons: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
review from -
8.0
Cons: Very good flight and crew.
review from -
5.2
Pros: Seats were slightly more comfortable than Ryanair.
Cons: Not making us bounce between gates 3 times because they didn't know where the plane was going.
review from -
2.0
Pros: Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Cons: Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know.
review from -
5.3
Cons: 3 hours delayed due to a mechanical problem.
review from -
8.0
Pros: Boarding was smooth and everything was on time
review from -
2.0
Cons: We never got there
review from -
3.3
Pros: we landed safely
Cons: need entertainment system. need complimentary drinks and snacks need comfortable seats
review from -
5.5
Cons: A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
review from -
10.0
Pros: I got me there and back
review from -
8.4
Pros: Vueling is a high quality airline. Much better than Ryanair
Cons: The club sandwich was rather disgusting
review from -
4.0
Pros: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
review from -
2.0
Cons: Check in was not available and had to fly standby despite having reservation.
review from -
4.0
Pros: La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Cons: Deberían mejorar la provisión de servicios aeronáuticos en Roma
review from -
8.0
Cons: Nicer behaviour from crew, smile is easy.
review from -
10.0
Cons: Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers
review from -
4.8
Cons: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
review from -
3.6
Cons: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
review from -
3.0
Cons: Last minute switched plan causing much discomfort and confusion.
review from -
6.8
Cons: they don't provide even water for the passengers
review from -
4.3
Cons: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
review from -
10.0
Cons: Amazing
review from -
5.0
Cons: Nicer crew.
review from -
2.0
Pros: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Cons: To have not flown with Norwegian
review from -
4.5
Cons: 6h delayed
review from -
5.2
Pros: The crew was nice and friendly.
Cons: The plane was extremely dirty, almost disgusting!
review from -
2.0
Cons: I missed the flight and was not allowed to board even though there was time
review from -
2.0
Pros: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay.
Cons: Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
review from -
2.0
Pros: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona
Cons: Change management
review from -
3.5
Pros: N/A
Cons: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.
review from -
6.0
Pros: Crew was friendly, plane clean
Cons: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.
review from -
6.0
Pros: The crew was nice.
Cons: The flight was delayed.
review from -
8.0
Pros: Seats comfy plenty of room
Cons: The delay which was no fault of Vueling
review from -
4.5
Cons: Boarding process
review from -
2.0
Cons: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite
review from
-
10.0
Convenient & Good flight
Pros: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Cons: Would be good if seats could be leaned back a bit.
review from -
10.0
Pros: It felt like a top airline, fast boarding, great service.
review from -
10.0
Pros: Fast and efficient
Cons: It was flawless, no improvements needed
review from -
10.0
Pros: Seat was comfortable and we landed on time, even after leaving late.
Cons: Crew needed better attitude.
review from -
10.0
Pros: I got me there and back
review from -
10.0
Cons: Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers
review from -
10.0
Cons: Amazing
review from
-
6.6
Cons: Get what you get with discount airline, but booking, travel, arrival went without a glitch
review from -
8.0
Pros: Fast and esay
review from -
7.0
Cons: Smelled badly of fuel
review from -
8.0
Pros: There was a good amount of room on the plane with comfortable seating.
Cons: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
review from -
8.0
Pros: Staff was friendly and happy.
Cons: Seats are not the most comfortable.
review from -
7.5
Pros: The crew with neither rude nor particularly welcoming.
Cons: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
review from -
7.5
Pros: The inflight crew was very nice
Cons: The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
review from -
8.0
Cons: Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
review from -
8.0
Cons: Very good flight and crew.
review from -
8.0
Pros: Boarding was smooth and everything was on time
review from -
8.4
Pros: Vueling is a high quality airline. Much better than Ryanair
Cons: The club sandwich was rather disgusting
review from -
8.0
Cons: Nicer behaviour from crew, smile is easy.
review from -
6.8
Cons: they don't provide even water for the passengers
review from -
8.0
Pros: Seats comfy plenty of room
Cons: The delay which was no fault of Vueling
review from
-
5.5
Cons: Seats far too small and uncomfortable.
review from -
4.8
Pros: Timely departure and quick boarding.
Cons: Seats were not comfortable and staff was not exactly tentative.
review from -
2.4
Pros: New Boeing 787. Nice aircraft
Cons: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
review from -
2.0
Cons: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
review from -
6.0
Pros: The crew seemed very nice.
Cons: The flight could have been on time.
review from -
2.0
Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flight
review from -
4.6
Pros: The plane was spacious and air conditioned.
Cons: We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
review from -
2.0
Pros: worst airlineEVER , canceled the flight did'nt offer any help
Cons: everything
review from -
5.5
Cons: 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona
review from -
6.0
Cons: Luggage delivery in Porto was slow
review from -
2.0
DON'T FLY WITH VUELING
Pros: nothing
Cons: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
review from -
2.0
Horrible
Pros: Nothing wouldn’t fly with them again
Cons: Everything
review from -
3.3
Pros: Save you money and avoid this airline.
Cons: Complete overhaul of the company.
review from -
3.0
Pros: The price was cheap
Cons: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
review from -
5.2
Pros: Seats were slightly more comfortable than Ryanair.
Cons: Not making us bounce between gates 3 times because they didn't know where the plane was going.
review from -
2.0
Pros: Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Cons: Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know.
review from -
5.3
Cons: 3 hours delayed due to a mechanical problem.
review from -
2.0
Cons: We never got there
review from -
3.3
Pros: we landed safely
Cons: need entertainment system. need complimentary drinks and snacks need comfortable seats
review from -
5.5
Cons: A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
review from -
4.0
Pros: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
review from -
2.0
Cons: Check in was not available and had to fly standby despite having reservation.
review from -
4.0
Pros: La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Cons: Deberían mejorar la provisión de servicios aeronáuticos en Roma
review from -
4.8
Cons: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
review from -
3.6
Cons: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
review from -
3.0
Cons: Last minute switched plan causing much discomfort and confusion.
review from -
4.3
Cons: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
review from -
5.0
Cons: Nicer crew.
review from -
2.0
Pros: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Cons: To have not flown with Norwegian
review from -
4.5
Cons: 6h delayed
review from -
5.2
Pros: The crew was nice and friendly.
Cons: The plane was extremely dirty, almost disgusting!
review from -
2.0
Cons: I missed the flight and was not allowed to board even though there was time
review from -
2.0
Pros: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay.
Cons: Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
review from -
2.0
Pros: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona
Cons: Change management
review from -
3.5
Pros: N/A
Cons: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.
review from -
6.0
Pros: Crew was friendly, plane clean
Cons: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.
review from -
6.0
Pros: The crew was nice.
Cons: The flight was delayed.
review from -
4.5
Cons: Boarding process
review from -
2.0
Cons: We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite
review from
Flight status
Vueling route map
Popular flight routes
Top airports served by Vueling
- Barcelona-El Prat Airport (BCN)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Paris Orly Airport (ORY)
- Bilbao Airport (BIO)
- Rome Fiumicino Airport (FCO)
- Sevilla Airport (SVQ)
- Malaga Airport (AGP)
- Paris Charles de Gaulle Airport (CDG)
- Alicante Airport (ALC)
- London Gatwick Airport (LGW)
- Ibiza Airport (IBZ)
- Madrid Barajas Airport (MAD)
- Florence Peretola Airport (FLR)
- Valencia Airport (VLC)
- Santa Cruz de Tenerife Tenerife-Norte Airport (TFN)
Vueling contact information
- VY IATA code
- +34 931 518 158 Call
- vueling.com Visit