Traveller reviews
Overall rating
5.5
Okay
Based on 1,427 reviews
Boarding
5.7
Comfort
5.5
Crew
6.6
Entertainment
4.4
Food
4.8
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Vueling information
| IATA code | VY |
|---|---|
| Routes | 635 |
| Top route | Ibiza to Barcelona-El Prat |
| Airports served | 113 |
| Top airport | Barcelona-El Prat |
Vueling traveller reviews
Pros
""Crew was friendly, plane clean.""
(in 6 reviews)
"Good value for money!"
(in 7 reviews)
Cons
"in 8 hours of flight"
(in 27 reviews)
"Worst experience I've ever had."
(in 11 reviews)
"Late boarding due to some crew late."
(in 4 reviews)
Recent reviews
Traveller rating
191
162
169
327
2
Find reviews that mention:
missed my flight
good flight
flight from barcelona
two hours
hours delay
budget airline
leg room
horrible airline
good value
lost luggage
even water
plane clean
late boarding
lied to us
delay without
buy another
lost and found
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3.3
Pros: Price
Cons: Leg room too small.review from
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4.0
Pros: Crew was nice
Cons: Three hour delay. Seats are so uncomfortablereview from
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9.0
Pros: Price was very reasonable and they allowed us a carry-on item.
Cons: Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements.review from
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9.0
Pros: The flight arrived ahead of schedule.
review from
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4.4
Pros: Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation.
Cons: 5 hour delay. Communicationreview from
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2.4
Pros: Nothing.
Cons: Space and environment.review from
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2.0
Cons: This sucked.
review from
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7.5
Pros: Efficient. On time.
Cons: Water, courtesy of the airline. More space, of course.review from
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8.0
Pros: Efficient. On time.
Cons: Water, courtesy of the airline. More space, of course.review from
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9.2
Pros: The flight experience was pleasant!
review from
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8.0
Cons: WIFI announcement which did not exist
review from
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5.0
Pros: Crew
Cons: Timereview from
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8.6
Pros: One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me
review from
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2.8
Pros: Nothing! This is the worst airline I have traveled with. Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours
Cons: Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !review from
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9.0
Pros: Helpful crew. Quick flight.
Cons: No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline.review from
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6.6
Cons: Get what you get with discount airline, but booking, travel, arrival went without a glitch
review from
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10.0
Convenient & Good flight
Pros: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Cons: Would be good if seats could be leaned back a bit.review from
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8.0
Pros: Fast and esay
review from
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5.5
Cons: Seats far too small and uncomfortable.
review from
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7.0
Cons: Smelled badly of fuel
review from
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4.8
Pros: Timely departure and quick boarding.
Cons: Seats were not comfortable and staff was not exactly tentative.review from
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2.4
Pros: New Boeing 787. Nice aircraft
Cons: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.review from
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2.0
Cons: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
review from
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6.0
Pros: The crew seemed very nice.
Cons: The flight could have been on time.review from
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8.0
Pros: There was a good amount of room on the plane with comfortable seating.
Cons: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.review from
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8.0
Pros: Staff was friendly and happy.
Cons: Seats are not the most comfortable.review from
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7.5
Pros: The crew with neither rude nor particularly welcoming.
Cons: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.review from
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10.0
Pros: It felt like a top airline, fast boarding, great service.
review from
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7.5
Pros: The inflight crew was very nice
Cons: The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline againreview from
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2.0
Pros: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Cons: Refused to sell ticket from start or at least receive a cancellation ticket for the flightreview from
Flight status
Vueling route map
Top airports served by Vueling
- Barcelona-El Prat Airport (BCN)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Paris Orly Airport (ORY)
- Bilbao Airport (BIO)
- Seville Airport (SVQ)
- Málaga Airport (AGP)
- Rome Fiumicino Airport (FCO)
- Alicante Airport (ALC)
- London Gatwick Airport (LGW)
- Santa Cruz de Tenerife Tenerife-Norte Airport (TFN)
- Paris Charles de Gaulle Airport (CDG)
- Las Palmas de Gran Canaria Airport (LPA)
- Valencia Airport (VLC)
- Amsterdam Schiphol Airport (AMS)
- Ibiza Airport (IBZ)
Vueling contact information
- VY IATA code
- +34 931 518 158 Call
- vueling.com Visit
Overview of Vueling
A Spanish airline that has hubs in Spain, Italy, and France, Vueling offers flights to over 100 different destinations spread throughout several continents, including Europe, the Middle East, Africa, and Asia. For those planning on traveling somewhere in Europe, there are many popular countries to choose from, such as Croatia, Greece, and Belgium. If you plan on flying to Africa instead, you can opt for choices like Senegal, Tunisia, or Morocco.
This airline offers three primary classes for customers to choose between: Basic, Optima, and Family. Basic will allow you to bring a standard carry-on and enjoy free non-alcoholic beverages, while Optima provides perks such as being able to choose your seat ahead of time, instantly having access to your boarding pass once you have reserved your flight, and checking a bag for free. If you choose the Family option, you will also have priority boarding and be able to check in at an exclusive desk in your departure airport.
Vueling has a fleet that is composed of over 125 planes, all of which are Airbus. Fitting approximately 180 to 186 passengers, the Airbus A320-200 is the most commonly used aircraft and is best suited for medium-range flights that go to either Africa or other European countries. For particularly far voyages, the company will use the Airbus A321-200, as it is meant for long-haul flights and can fit up to 220 passengers.
To host as many flights as possible, Vueling has made codeshare agreements with several different international airlines, including Qatar Airways, LATAM Brasil, British Airways, Iberia, and Cathay Pacific.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.