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Was I on a bus?

Pros: That the plane landed. Attendants were friendly and followed protocol.

Cons: Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music.

Cons: I spent 5 hours trying to change my flight for another day and the people at Volaris call center stalled until my time ran out and was within 4 hours of my flight, thus being unable to change it. All this plus the usual: uncomfortable sitting, expensive snacks and mediocre service. Definitely the chepeast way to fly!

very uncomfortable seats

Pros: Everything but the seats were fine.

Cons: Seats were terrible! Bumpy, uncomfortable to sit on even for the hour flight.

delay

Pros: that i had a entire row for myself

Cons: they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled.

Will never book with Kayak again

Cons: I booked my tickets way in advance to avoid any problems. I drove 4+ hours to the airport and when I check in my tickets are not in the system. How can that be? No explanation or reason and also no apologies a or any attempt to help me get to my destination simply a “ your money will be refunded within 5-7 business days”. I had to drive back home 4+ hours missed the graduation that Saturday morning that I had committed to attend that was the purpose of my early booking of the flight, I am still very disappointed and upset with this experience.

Cons: The flight was 2 hours late. This 3 out of 5 flights I've flown with the airlines unacceptably late.