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Cons: One toilet not working

Virgin Atlantic gets it right

Pros: The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient.

Cons: Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all.

Older plane, so problem not unusual

Pros: Aisle/window seating!

Cons: My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets.

You will not be sorry for flying Virgin

Pros: Neat plane, good food and service

Cons: The entertainment screen was very dark. To bad since there was an ample selection of movies.