Wedgewood Hotel & Spa - Relais & Chateaux

Excellent staff

Enjoyed our suite with soaking tub, excellent food and staff . The location was also good , a reasonable walk to the exclusive shops in the waterfront area.

1-Valet parking turned out to be a bad experience. We gave the keys to the valet for parking Sunday PM and when they went to retrieve it the following Tuesday AM from their parking facility, someone had shattered the driver side door window in an attempt to get Break in, despite “security cameras and limited access “. Also a 2nd vehicle experienced the same issue 2 spaces over from ours, don’t know if it was a hotel guest or not and don’t know if the area is public or not. The hotel does not take responsibility for vandalism, The management did go out of their way and was gracious in assisting with the inconvenience, That said, I had to pay for the repair out of my own pocket. Be warned that this could have happened at any of the 5 star hotels in the area with a similar valet setups and outcomes . ( according to local police, vehicle breakins are not uncommon for cars with “out of province plates”). Hotels don’t take responsibility for your vehicle unless it is a direct result of the valets negligence . Seems to me, if we must pay for valet, they should be responsible/obligated to keep our cars safe while it is in their care. 2- a minor issue was the Wi-Fi connection that was not very good in our room, 2-3 bars out of 4.

Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished.

Not Applicable.

Perfection

Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location

Great location, great hotel

The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.

Comfortable Stay

Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.