Guest reviews
Overall rating
7.2
Good
Based on 19 reviews
Cleanliness
7.6
Comfort
7.7
Pick-up/Drop-off
6.3
Value for money
7.1
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Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
2
0
2
2
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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2.4
Pros: Reserved a mercedes class a and got a misearable opel. Dont understand why. 15 min of argue didnt help. Talking to a brick wall is better. Bas treatment at dropp off point. They tried to claim that an old little scratch was caused by me.
Cons: You promised a car in the contract and you didnt provide it. Very disappointing expirience
review from
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4.0
Pros: The car was nice and clean.
Cons: The employee in Hertz, Sants was very rude. Unable to explain properly the conditions. She explained the coverage for the car I reserved but then she told me I am having another car, because they don't have the one I booked, so the coverage was triple price, etc.It took one hour to give me the keys.
review from
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6.0
Pros: Service
Cons: Car quality average.
review from
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9.6
Alamo- Barcelon
Pros: Friendly, fast service
Cons: I was given the car with only half a tank and the person that took care of us told us he would note that it only had half a tank so that we wouldn't have to be return it like that. He said he would take down those notes however we were still charged for refueling and for the gas.
review from
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9.6
Pros: All good
Cons: nothing
review from
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4.8
Who was I renting from?
Pros: Car did not break down.
Cons: Car was dirty and it came from Hertz not Thrifty
review from
Where can I find Thrifty hire cars in Barcelona?
Top tips for renting a car from Thrifty in Barcelona
- Compact car hires from Thrifty in Barcelona are around 61% cheaper than other car types, on average