Book Thrifty hire cars in Asheville

Asheville, NC, United States
29 Sep — 6 Oct
Asheville, NC, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Asheville

Overall rating5.4 OkayBased on 73 reviews
Cleanliness
5.4
Comfort
6.0
Overall
5.3
Pick-up/Drop-off
5.0
Value for money
5.6

Recent reviews

Traveller rating
7
4
4
10
0
Find reviews that mention:
8.0
They made it right!Pros:I got the managers special which sometimes gets you a good deal and sometimes gets you a super deal. This was a mixed bag, initially I got a small midsize Kia which was about 1 step up over my booking price, unfortunately or fortunately I was running errands prior to heading out of town the check engine light came on and I had to bring it back to pick up and alternate. That was an inconvenience to say the least but they made it quick and painless and upgraded me to a bigger midsize high line Nissan with all the bells and whistles. It wasnt ready for rental as it had something funky on the backseat floor board and hadn't been vacuumed but it was enough of an upgrade and I was in a rush so I didnt worry to much about it.Reviewed 6 Aug 2018
review fromkayak
10.0
Cons:Experience was great.Reviewed 3 Jan 2021
review fromkayak
2.0
Terrible ExperienceCons:Our reservation was for 1:00 PM. We arrived at 1:15 PM to a note on the door that the worker had gone on an airport run and we needed to call a phone number for more info. During the call, the male worker said they wouldn't be back for 20 minutes. We decided to run an errand and come back. Around five minutes later we get a call from a woman saying they passed us in the parking lot and we should come back to pick up the car. We didn't remember seeing any official vehicle, and how in the world did they know it was us? When we returned to pickup the car, the male workers told us to wait inside for the female worker. About ten minutes later she came from the back and started processing our paperwork. As she got started, the vehicle we were supposed to pick up started moving toward the exit of the parking lot. She told us theale worker was taking it to the car wash down the street and it would only take about 10 minutes for him to come back. She also told us with a bit of attitude that they didn't think we were coming since we weren't there right at 1:00. We ended up not finalizing the rental. After all that time wasting and nonsense, she started questioning our state issued ID and credit card because the name on one had a middle initial and on another it didn't. It felt as if she was just being difficult and didn't really want the business, so we left.Reviewed 24 May 2016
review fromkayak
2.0
Cons:Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.Reviewed 24 Jul 2020
review fromkayak
2.0
Pros:The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Cons:Better customer service at the counter.Reviewed 1 Mar 2021
review fromkayak
2.0
OFFSITE RENTAL - BEWARE!!Cons:Even though I was looking for car rental agencies at the airport Thrifty was shown as an option. Renter beware!! Thrifty is located offsite! There are plenty of onsite car rental agencies at the Asheville, NC airport and no need to go offsite for a vehicle. I was very disappointed that I had to go offsite for our car and feel as though Thrifty was misleading in this regard. Additionally, they did not have the vehicle I requested (or the customer in line in front of me). Lastly the process was very slow. I don't recommend renting with thrifty if flying into Asheville, NC.Reviewed 27 Jun 2017
review fromkayak
2.0
Pros:Nothing.Cons:They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselvesReviewed 9 Sep 2020
review fromkayak
8.0
Pros:Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!Reviewed 11 Aug 2020
review fromkayak
3.6
Pros:The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????Cons:I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?Reviewed 19 Jun 2020
review fromkayak
4.4
Unorganized!Pros:The workers were very friendly and did their best to accommodate us.Cons:The whole place seemed very unorganized. They didn't have enough cars for the 3 people who were standing in line and one person was made to wait. We requested a compact car and ended up with a 4 door pick-up truck. The seat didn't move up or down so we had to go switch all the paperwork to include my husband as a driver since I couldn't drive comfortably. The truck also had a 1/4 tank of gas. We had to get that changed as well, since they made us sign everything saying the car was in good condition and a full tank before we were even able to go outside and see it. Next time I'll pay a little more to rent from somewhere else.Reviewed 3 Jul 2017
review fromkayak
2.0
TERRIBLE CAR RENTAL EXPERIENCE - DO NOT USE THRIFTYPros:I literally have nothing good to say about this rental company.Cons:I reserved a car for four days more than three weeks in advance of my trip through the mountains. When I arrived at 8am (my scheduled time) to pick up my rental, they didn't have any available cars and told me there wouldn't be a car available until 2pm. They offered me a Jeep that they could have ready at 9:30, but, as I was traveling through the mountains, a top-heavy Jeep was not appropriate. Then, when I told them I would be traveling out-of-state, they added an additional $20/day charge to my rental (which nearly doubled my total rental charge!!). When I asked if I could switch my rental to Hertz (operated out of the same building), they said I could, but they'd have to charge me a walk-up rate since I didn't have a reservation. I ended up leaving and not renting a car (as did the three people in line behind me also waiting to pick up reserved vehicles). Absolutely the WORST rental experience I've ever had. I will never use Thrifty again.Reviewed 21 Jun 2017
review fromkayak
2.8
Terrible serviceCons:I had reserved an economy car roughly a month in advance. Their address is misleading as it is not at the airport itself but down the road. No one was in the office the first 5 minutes, and when an associate finally came out she notified me that there were no cars. After an hour she said she had my rental available, a jeep renegade (definitely not compact). The woman was rude and service was very poor. Drop off after hours is not clear as there is no spot to leave the keys. The only positive was the car itself drove fine. Would not recommend due to terrible service.Reviewed 23 Jun 2017
review fromkayak

Where can I find Thrifty hire cars in Asheville?

61 Terminal Drive, Thrifty car hires

Address

61 Terminal Drive

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 828 687 2513

Good to know

Most popular location

61 Terminal Drive

Most popular car type

Supplier choice

Top tips for hiring a car from Thrifty in Asheville

  • Supplier choice car hires from Thrifty in Asheville are around 36% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Asheville

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Thrifty in Asheville.

  • Thrifty has 1 car hire location in Asheville. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

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