Asheville car rentals

Asheville car rentals

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Asheville, NC, United States
5 Dec — 12 Dec
Same drop-off
Asheville, NC, United States
Sun 5/12
Sun 12/12
Driver's age:

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Asheville car rental information

Pick-up locationAsheville
Rental locations10
Airport locations3

Asheville car hire reviews and directory

Rated no. 1
Best rated
7.2 Good (46 reviews)
2 locations in Asheville
Locations in Asheville
  • 7.9
  • 7.6
  • 6.9
  • 7
  • 7.4
Recent reviews
5.9 Okay18 Oct 2021
I have yet to receive a receipt closing out my rental. Had to pay a fee to re-schedule my pick-up time.
1.9 Horrible4 Oct 2021
They gave my car away and left me stranded. Ending up paying a ton of money for cabs.
1.9 Horrible10 Aug 2021
The man that handled the rental was nice and professional but was put in a horrible position by having no help and was taking about 20 minutes with each client and there was a long line. Seemed that most of the passengers from my flight rented planes. It was a very long exhausting wait in line. There was no one there to show you how to even use the vehicle or do a walk around.
1.9 Horrible31 Jul 2021
By the time I got to the counter no vehicles were available. Extremely bummed since I had a reservation.
8.0 Excellent13 May 2021
VERY friendly staff. Vehicle upgrade was excellent.Way too expensive.
2.0 Mediocre9 May 2021
Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.
10.0 Excellent25 Dec 2020
Could not have been easier all the way around from staff at the counter to the car itself.Not a thing.
10.0 Excellent10 Nov 2020
Staff. Car.
2.0 Mediocre13 Oct 2020
They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Had a car for us. I'm very disappointed.
4.8 Okay4 Oct 2020
Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.more people at desk, don’t overextend reservations
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Rated no. 2
6.6 Good (54 reviews)
4 locations in Asheville
Locations in Asheville
  • 7
  • 6.8
  • 6.5
  • 7
  • 6.5
Recent reviews
10.0 Excellent14 Nov 2021
Great car, good price!
1.9 Horrible5 Oct 2021
My problem is with Kayak, not Enterprise. I requested a car from the airport. Kayak rerouted my request to a car rental 26 miles from the airport. luckily, Enterprise contacted me the day before so I could make other arrangements. Thumbs down, Kayak.
1.9 Horrible4 Oct 2021
I booked a vehicle and received a confirmation. I showed up to get my vehicle and was told they didn't have any.
1.9 Horrible28 Sep 2021
Got a call the day before trip saying the pickup location would be closed when we arrived. Said we would need to pick up at the airport. Cost would be 50% higher then added they had no cars.
10.0 Excellent14 Sep 2021
Be sure to decline the insurance offer. Kayak partners are cheaper. Also, you don't need the gas top off offer. $21.50 to refill the tank. I had a compact that only needed $10worth of gas.
1.9 Horrible24 Aug 2021
Took us longer to get our car, after standing in line then waiting on our car to be available, than it took us to fly from Fort Myers to Asheville. 1.5 hour wait. Totally, unacceptable!
1.9 Horrible22 Aug 2021
Location closed when I was supposed to pick up my rental. Had to pay a lot more at the airport
1.9 Horrible23 Jun 2021
Car was not at airport to begin with, was at a satellite location. Took 2 hours to get there. Next, only car available was an abused Mustang. Not what I wanted. Car had exhaust leak, poor alignment, and stunk of pot, and a slow leak in a tire. Returned to satellite office to complain about the smell, they flushed ac with chlorine. Didn't help, the smell was back in 20 minutes. Eventually the tire went flat, no jack in the car. Waited 3 hours for roadside assistance to finally send someone (we were in the center of a small city). Agent on the phone for roadside assistance promised a different car, to be picked up at the airport. Drove half hour to airport next morning with donut tire, was told that I can not exchange there, I have to go to satellite office. Drove another half hour to satellite office with donut tire. Finally got a car closer to what I originally requested. Returning car to pay the bill and was surprised by the amount. Original price was supposed to be just $500. Now the total is $795. Could not stay and complain because we had to get to the airport for our flight. Will not ever rent from enterprise again, and I will advise anybody that mentions renting a car to avoid enterprise like the plague of a shady business that they are.
2.0 Mediocre8 Jun 2021
That they called me to tell me there’s no carsHave more vehicles available
2.0 Mediocre21 Apr 2021
The car was not clean. Especially in these times that is very disappointing. We believed we were renting a vehicle from the airport location not the TUNNEL RD location 30 minutes away. This was a total pain. The taxi to the location cost us $45 dollars. We literally begged them to change our drop off location. We made no less then 5 phones, tried to speak with a manager to change our drop off location and all we were told was NO- GET AN UBER. We were left with no options, we TRIED to get an UBER and the Asheville Uber did not show up at 5:00 am as we suspected we wouldn't. We drove an unnecessary hour in the car prior to driving to the actual airport Enterprise location and leaving the car there. We new we were going to have a problem and the staff simply did not care.
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Rated no. 3
6.6 Good (97 reviews)
1 location in Asheville
Locations in Asheville
  • 6.5
  • 6.9
  • 6.5
  • 6.1
  • 6.8
Recent reviews
1.9 Horrible13 Jul 2021
No car was available. We waited for 1.5 hours and eventually had to rent a car from another company.
10.0 Excellent16 May 2021
Everything went smoothly
2.0 Mediocre1 Mar 2021
The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Better customer service at the counter.
10.0 Excellent3 Jan 2021
Experience was great.
2.0 Mediocre9 Sep 2020
Nothing.They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves
8.0 Excellent11 Aug 2020
Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!
2.0 Mediocre24 Jul 2020
Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.
3.6 Mediocre19 Jun 2020
The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?
10.0 Excellent30 Nov 2019
so easy to pick up and return at this airport location. love asheville!
6.0 Good17 Nov 2019
Pickup and drop off easy. Price was good.Inside windshield was dirty and made it VERY hard to see when it fogged up.
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Rated no. 4
6.3 Good (43 reviews)
1 location in Asheville
Locations in Asheville
  • 6.9
  • 6.8
  • 6.2
  • 6.1
  • 6.4
Recent reviews
2.0 Mediocre27 Nov 2021
I reserved a rental car to travel to see my family for Thanksgiving. I received a call the evening prior to picking up the car. The lady from Budget said they didn’t have any cars. And she was really rude about it. I was extremely upset because now I was left trying to find another rental company just hours before I was to hit the road. I wasn’t able to find any rentals so I was left not seeing my family for Thanksgiving. I also checked my credit card app and there was a $33.00 charge on my account. They haven’t credited that money back as of yet. Very disappointed with Budget.
2.0 Mediocre22 Nov 2021
This budget location was the worst experience I’ve ever had with a rental car. The woman (who said she was the owner) was extremely rude to me and my husband. Our car was not ready when we arrived because her system was down and she seemed to be taking her frustrations out on us. She eventually put us in a vehicle that was filthy and also failed to let us know what time they closed when she knew we were dropping off on Sunday and there was no after hour service!
10.0 Excellent5 Nov 2021
Patricia and Angela were so helpful! They were dealing with a very difficult customer but were patient and kind to me. You need more than two people to deal with pick up and drop off at this location. The lines and wait time are very long which makes it stressful for the client. This is a very convenient location.
2.0 Mediocre28 Oct 2021
They cancelled my reservation within the hour I was supposed to pick the car up because they said they didn’t have cars. Didn’t try to get me a car the next day, just straight up left me stranded.
2.0 Mediocre26 Oct 2021
We were 15 min late to pickup due to getting transportation from airport to pickup. the two women working at budget were so rude. First they yelled “we aRE closed and we have no cars”. THEY SAID IT MULTIPLE TIMES. I TOLD THEM WE HAVE A 1 pm reservation and can’t walk to our destination. then they miraculously had a car for us. Not the one we order which was SUV but a Toyota Prius They didn’t offer the insurance which we bought on our reservation. the experience was a nightmare. Won’t use budget again
3.9 Mediocre11 Oct 2021
I put in the search “AVL” for the Asheville NC airport. It displayed a location that was 17 miles away. The taxi was $40. It was inside a full-size mall. Had a Downgrade of the car type. When I returned the car at 9am, the mall location did not open until 10am. Taxi another $40.
1.9 Horrible6 Oct 2021
Worse experience ever. NO vehicle available with a reservation
1.9 Horrible3 Oct 2021
Pickup location addresses were misleading. Pickup office closes early (1:00M only) and we missed the pickup time. They would not wait 20 minutes for us to arrive. Line was slow, too much paperwork. The car was not ready, it had to be delivered and took almost 30 minutes. Got charged extra $50 for the late pickup, so one less day then $50 more!!! Had to wait in line at drop off for 10 minutes! Good comfortable clean car.
5.9 Okay8 Sep 2021
I booked a one way trip from Asheville NC to Orlando FL. The booking went through but the printout from Budget said a return to Asheville NC not to Orlando. I called Budget with great difficulty and they informed me the car could not be picked up in Asheville bu at the Asheville airport and the cost would be $325 not $175. We made the adjustment and paid the extra amount be we were very disappointed. Your booking system on-line did not catch this error and that isn't good.
1.9 Horrible7 Sep 2021
The car was not ready for pickup until an hour after the scheduled time.
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Rated no. 5
5.7 Okay (16 reviews)
1 location in Asheville
Locations in Asheville
  • 5.9
  • 6.2
  • 5.8
  • 5.4
  • 5.8
Recent reviews
10.0 Excellent30 Jul 2021
Both ladies checking me in and out were great !!!!!
1.9 Horrible27 Jul 2021
There were no cars ready for pickup at 8am. The manager showed up late and instead of getting cars ready for the 6 or so people waiting, he ate breakfast at the desk. When I asked how long it would take to get a car ready, the manager insisted he could not give me an estimate. I clarified that I wouldn’t hold him to the time, I just wanted a ballpark estimate to determine whether to go back to the hotel or consider another rental option. The manager told me he wasn’t going to deal with me and that it was up to me whether I wanted the car or not when it was ready. More than an hour after the pickup time a car was ready, but it was not the car I had reserved. The car smelled like cigarette smoke and I had to go back in to add damages to the damage form before I could finally leave. The woman at the front desk told me she was surprised that her manager had gotten irate over my request for a time estimate and also commented that she couldn’t believe he sat down to eat breakfast. I tried to get in touch with Avis corporate but they dropped the call multiple times. Overall a terrible experience.
2.0 Mediocre28 Jun 2021
No car available when arrived. Clerk was rude. No action taken to address lack of car.
6.0 Good27 Jan 2021
Not much, honestly. I specifically rented a small car and was given a larger SUV that I didn't really want to drive. See below. The dropoff in Chesapeake was fine. The rental price was much better than what competitors quoted me.Just about everything. The vehicle was in need of alignment so driving it was a challenge. And despite being told there was half a tank of gas, it was barely 1/4 of a tank. The pickup took forever because there was only one employee and the Asheville location was quite busy. And people pick specific cars during rental for a reason. I was supposed to get a Corolla or similar. Instead I got this EcoSport SUV that was bigger than I wanted, and wasn't really in great shape. Beyond that, the dropoff location is really hard to find. It's in an area with lots of other businesses and there's no sign that's visible from the road. If you happen to turn into the right place, there's a very small sign next to the front door that says "AVIS/Budget Group" but otherwise the building looks like a white house next to a Verizon store.
4.0 Okay29 Dec 2020
The car was absolutely filthy and most of the staff were rude, even on the phone trying to figure out where in the mall they're located. They didn't give me a printout with my total when I picked up the car and it wasn't emailed to me, turns out they overcharged me.
2.0 Mediocre27 Sep 2020
Drop off was easy, convenient location in airport.The car was not ready at the specified time. When it was 1 hour later at the closing time of the Avis branch, it had not been cleaned or vacuumed and smelled like marijuana smoke. Unacceptable during a pandemic.
6.0 Good7 Sep 2020
Went to pick up my vehicle at scheduled time and there were no cars available . Also asked for a car and they put me into an suv and charged me for it
5.6 Okay1 Jun 2019
Drop-off staff was helpfulCar smelled like smoke. Pick-up was slow and sales rep was distracted. Expensive for what we got
2.0 Mediocre6 Jan 2017
Wrong CarI did not receive the SUV that I rented online.
10.0 Excellent24 Jul 2016
Trustable 100%Excellent everything!!Took a little time the pick up
1 location in Asheville
Locations in Asheville
Recent reviews
256 travellers who rented a car in Asheville gave the car agency they used an average rating of 6.6

Car rental locations in or near Asheville

Good to know

Most popular car type


When to book a rental car in Asheville

Average daily price per month
Rental car prices as pick-up date approaches

Car hire excess insurance in Asheville

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Asheville car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Asheville.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Asheville car rental.

Top tips for hiring a car in Asheville

  • Asheville has plenty to offer, from a vibrant arts scene to historical buildings, and, of course, the Blue Ridge Mountains, which are a 1-hour drive from the center. Don’t miss out on any of Asheville’s attractions and rent a car to get the most out of your visit. Many of the outer attractions, including the Blue Ridge Mountains, are not available with public transport and a car will give you the most flexibility to explore the city and surroundings in your own time.
  • Asheville Regional Airport features five on-site car hire companies which offer vehicles for all tastes. Follow the signs out of the terminal to their service desks and pick up a car to be in Asheville center in less than half an hour via the I-26 W. The transfer will take almost an hour with public transport, so the most convenient way to start your time is with a hire car directly from the airport. If arriving by train or bus, there are also car hire locations in the city -- for instance, in Tunnel Road or Patton Avenue.
  • Asheville has wonderfully breathtaking scenic routes; however, these routes are also very steep in some places and it is important to shift to a lower gear instead of breaking down on your way. If braking too much, the brakes can overheat and, in the worst case scenario, stop working altogether. Drive slowly through the winding roads in and around Asheville as well, especially in winter, with snow and ice possibly on the streets. Ensure the hire car has winter tires, make sure to adjust your speed, and have some extra snacks and thermos flasks ready in the car in case you get stuck.
  • The I-240 goes right through the heart of Asheville and the I-40 is a major route connecting many places, so these roads can be congested when commuters come into Asheville in the morning between around 7-9am and leave the city between 5-8pm. If going west, the US-23 can be an alternate route, depending on your ultimate goal.
  • Book your rental car in Asheville at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Asheville are around -8% cheaper than other car types, on average

FAQs about hiring a car in Asheville