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FAQs about flying with Avianca

  • What is Avianca's carry-on size allowance?

    On board Avianca flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Avianca assistance team will most likely ask you to pay extra for checked luggage.

  • How does KAYAK find such low prices on Avianca flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Avianca.

  • Is Avianca part of an airline alliance?

    No, Avianca is not part of an airline alliance.

Avianca customer reviews

7.0
GoodBased on 290 verified guest reviews
7.6Boarding
6.8Comfort
7.6Crew
6.1Entertainment
5.8Food

Pros +
Cons -

Show reviews that mention
Traveller rating:
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I
8.0 Very Good
YYZ-BOG
Very straightforward
V
2.0 Poor
BOG-EZE
Worst airline I’ve ever taken
V
2.0 Poor
CTG-BOG
Business class is not so at all
V
2.0 Poor
BOG-CTG
Changed my flight
L
4.0 Mediocre
SAL-BOS
Very little leg room, none of the seats reclined, all food was $4 per item or more
C
2.0 Poor
BOG-YYZ
Was cancelled
V
10.0 Wonderful
BCN-BOG
First class is nice but no wifi? Absurd!!!
V
2.0 Poor
MDE-BOG
At 15 mins after takeoff captain inform plane needs to return to Medellin because a technical situation. The change flight to next day directly to Puerto Rico. They'll pay for hotel (a specific one), dinner, next day breakfast and transfers from and to airport. But when get to the hotel, hotel administration informs they don't have rooms available and that they did not confirm 'anything' to the airline. We wait until night, and nothing happens. My group of four stay in a hotel nearby and pay for it. Next day during check-in we explain to de counter employees all details and they call and make 'some things' and pay us hotel and dinner expenses. This employees are super heroes for us. Airline keeps us waiting for hours to resolve the situation. They could tell us, right away, that we select any hotel, pay for it and bring receipts next morning.
V
8.0 Very Good
BOG-MDE
Everything was good. But this airline doesn't give ANY food. You have to pay for everything, including water.
E
2.0 Poor
JFK-SJO
I had a 7 hour flight from New York JFK to San Jose Costa Rica. There was no in seat entertainment, no seat recline and poor leg room. Nor did Avianca hand out water. Extremly dissapointed. Had I known this before i purchased my ticket. I would have never booked. Buyer beware!

Avianca flight status

Fri 12/13

Avianca route map – Which destinations does Avianca fly to?

Find out which destinations you can fly to direct with Avianca by entering your departure airport. If you want to know whether Avianca flies a certain route, enter both the departure and destination airport before hitting search.
Fri 12/13

All Avianca flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun

Avianca contact information

Overview of Avianca

Avianca El Salvador is a dependable airline operating in Latin America, with a primary hub in San Salvador. The carrier runs services to more than 10 countries throughout South America, the Caribbean and North America with a focus on Honduras, Mexico, Colombia and Ecuador. Connections to the United States have also been developed, with routes available to both the west and east coast.

Belonging to Avianca Holdings, the carrier is associated with a number of branded subsidiaries across Latin America countries, such as Costa Rica, Ecuador, Peru and Nicaragua. The grouped partnership of airlines allows each to increase operation flexibility and share facilities within the region. Benefits are passed down to customers and include connected services and smooth transfers.

Joining the Star Alliance in 2012, Avianca El Salvador made a decisive move to offer a more global product. The alignment with members that include United Airlines, Turkish Airlines, Lufthansa, Air Canada and Air China provides a wider reaching network and allows passengers to purchase round-the-world tickets. The association also means that Business Class customers are able to access Star Alliance lounges in more locations. A separate codeshare agreement is maintained with major Spanish carrier Iberia.

Exclusively Airbus aircraft make up the fleet. There is a preference for medium-distance jets with slim bodies, as Avianca El Salvador focuses on trips that are less than 5h. Models within the A320 family are regularly flown, carrying roughly 150 passengers. Both Economy and Business Class are available, with the upgraded section containing only 12 seats and offering more privacy. Noise-cancelling headphones are also supplied.

Avianca information

IATA codeTA

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