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Pros: Nice crew

Cons: Smallest seats I’ve ever been in. Late departure because they forgot the plane’s security check in-between flights. Drinks served but no snacks.

Pros: The crew was polite and helpful

Cons: The plane was 30 minutes late arriving in MSP

Pros: Easy to check my bag- fast process

Cons: Only 1 update in the 70min our flight was delayed! And we were stuck on a bus that took us to the plane for 20 min with no ventilation or updates. Just waiting outside the plane. Yikes!

Pros: Average

Cons: Free carry-on bag and more leg-room between seats

Pros: I like that I remembered to bring 2 Xanax with me

Cons: What could have been better is if the plane was deiced and ready for us when we boarded, instead of having us sit on the runway for over an hour while the plane was deiced.

Cons: Delayed and baby crying and kicking behind my seat.

Pros: The crew was great.

Cons: The plane is suffocatingly warm.

Pros: Super quick boarding

Cons: The flight was delayed at take off and at deplaning and we were never told why or even that we were delayed. We just sat there

Cons: 2 hour delay due to mechanical issues on plane requiring reboarding to new plane. Damaged our luggage as well

Pros: Nothing it was the most horrible flight ive ever been :(

Cons: Legroom bad for tall guy.

Pros: it was a direct flight

Cons: allowing to check bags in late. didn’t allow us to & made us take our bags thru TSA. We told them that we had liquids in there & would need to check them in at the kiosk bc tsa would throw them away. They said “it’s okay, just let tsa know we said it was ok” tsa threw our stuff away & lost a lot of

Pros: Nothing. Delayed for 4 hours. No time change updates were ever provided at the airport. No communications provided as to why our flight was delayed. No other options given. No food or drink vouchers given & of course, no discounts provided for future travel. Not that would EVER fly Sun Country again

Cons: Communication and updates. At the very least, food and drink vouchers. 4 hours is a LONG time to be delayed. Extra points had the airline reimbursed their $40 ONE WAY bag fee regardless whether it’s a carry on or checked luggage.

Pros: Nothing. I was not allowed to board because I was 5 minutes late for checkin and was not allowed to check in ahead of time online. I had a ticket. The plane was right on the other side of security. I had plenty of time to catch my flight if I'd had a boarding pass. Instead I had to buy a new ticket.

Cons: Let me check in ahead of time online. Also, make it abundantly clear on the ticket and elsewhere that if I check in at the airport it has to be at least 45 minutes before departure.

Pros: The crew was very nice and professional.

Cons: Delays. We got to the airport 2 hours early and at that point saw the flight was delayed 35 min. By the time we got through security and to the gate the flight was now delayed over 4 hours. Then at one point the delay changed to 3 hours. Then back to 4. We didn’t find out a reason till we took off.

Pros: We arrived .

Cons: budget airline with terrible service. I did not make my return flight due to their line moving so slowly - took 2 hours in line to be told I didn’t arrive early enough. Many people in the line missed their flight - no refund and no help. Booked with another airline - not flying Suncountry again.

Cons: Not a comfortable seat. Crew was meh, no one seemed to be in a good mood. Just not a Sun Country fan.

Cons: Not a big Sun Country fan. No App!?!?

Pros: The crew was friendly.

Cons: Sun Country lost my bag and could not provide any status at the airport when we arrived. The boarding process was inconvenient; including a shuttle to the tarmac. Plane was dirty upon entering. Entertainment (airfi) didn't work.

Pros: The crew was great!

Cons: I had to take a bus from my gate to the plane from the new D21-26 gates.