Guest reviews
Overall rating
7.8
Good
Based on 8,343 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
6.9
Food
7.1
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Sun Country Air traveller reviews
Pros
"Crew was friendly and accomodating!."
(in 129 reviews)
"Great service & great flight."
(in 132 reviews)
"Friendly staff and affordable ticket!"
(in 112 reviews)
Cons
"PLane was 1:30 hour late."
(in 30 reviews)
"Very poor customer service."
(in 16 reviews)
"The seats are very uncomfortable."
(in 19 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
customer service
flight attendant
free snacks
crew was great
great flight
friendly staff
window seat
hour delay
great experience
left on time
seats were uncomfortable
good price
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10.0
Pros: We left on time and arrived early. The pilot explained the flight path in detail and what states we would be passing over. The flight attendants were professional and kind.
review from
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9.3
Pros: Easy check in and boarding. Nice crew
Cons: You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality
review from
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6.6
Yes and No’s
Pros: That there were extra seats between passengers
Cons: The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available
review from
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10.0
Pros: Yes very much
review from
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3.6
Minneapolis to PDX
Pros: The pilot let us know what states we were flying over
Cons: It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic.
review from
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3.6
Trip today
Pros: They boarded us quickly
Cons: Having to wait on the plane 15 minutes until someone could attach the jet bridge
review from
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10.0
Low budget economy airline ,no food, not needed either
Pros: Timely departure and before time arrival
Cons: Extra charge for cabin luggage
review from
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6.0
Cons: Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight
review from
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6.0
OK
Pros: Excellent price for non-stop flight
Cons: No entertainment, no free snack
review from
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8.0
Too many add-on fees
Pros: The flight and boarding were good.
Cons: I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.
review from
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8.3
Pros: Everything went on schedule, didn’t have food or use entertainment
review from
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5.0
Needs to different policy for getting boarding passes online
Pros: Once we got on board all was well.
Cons: That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.
review from
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10.0
Pros: We left on time and arrived early. The pilot explained the flight path in detail and what states we would be passing over. The flight attendants were professional and kind.
review from
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9.3
Pros: Easy check in and boarding. Nice crew
Cons: You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality
review from
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10.0
Pros: Yes very much
review from
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10.0
Low budget economy airline ,no food, not needed either
Pros: Timely departure and before time arrival
Cons: Extra charge for cabin luggage
review from
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6.6
Yes and No’s
Pros: That there were extra seats between passengers
Cons: The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available
review from
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8.0
Too many add-on fees
Pros: The flight and boarding were good.
Cons: I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.
review from
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8.3
Pros: Everything went on schedule, didn’t have food or use entertainment
review from
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3.6
Minneapolis to PDX
Pros: The pilot let us know what states we were flying over
Cons: It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic.
review from
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3.6
Trip today
Pros: They boarded us quickly
Cons: Having to wait on the plane 15 minutes until someone could attach the jet bridge
review from
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6.0
Cons: Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight
review from
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6.0
OK
Pros: Excellent price for non-stop flight
Cons: No entertainment, no free snack
review from
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5.0
Needs to different policy for getting boarding passes online
Pros: Once we got on board all was well.
Cons: That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.
review from
Flight status
Sun Country Air route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
514
Cancun
CUN
Dallas
DFW
513
Dallas
DFW
Cancun
CUN
102
Las Vegas
LAS
Minneapolis
MSP
243
Minneapolis
MSP
New York
JFK
244
New York
JFK
Minneapolis
MSP
252
Boston
BOS
Minneapolis
MSP
251
Minneapolis
MSP
Boston
BOS
101
Minneapolis
MSP
Las Vegas
LAS
393
Minneapolis
MSP
San Francisco
SFO
604
Phoenix
PHX
Minneapolis
MSP
394
San Francisco
SFO
Minneapolis
MSP
450
Las Vegas
LAS
Santa Rosa
STS
430
Los Angeles
LAX
Minneapolis
MSP
695
Minneapolis
MSP
New Orleans
MSY
415
Minneapolis
MSP
Santa Barbara
SBA
696
New Orleans
MSY
Minneapolis
MSP
416
Santa Barbara
SBA
Minneapolis
MSP
425
Minneapolis
MSP
Los Angeles
LAX
658
Denver
DEN
Minneapolis
MSP
342
Orlando
MCO
Minneapolis
MSP
341
Minneapolis
MSP
Orlando
MCO
294
Portland
PDX
Minneapolis
MSP
283
Minneapolis
MSP
Seattle
SEA
572
Cancun
CUN
Minneapolis
MSP
571
Minneapolis
MSP
Cancun
CUN
383
Minneapolis
MSP
Fort Myers
RSW
384
Fort Myers
RSW
Minneapolis
MSP
284
Seattle
SEA
Minneapolis
MSP
628
Austin
AUS
Minneapolis
MSP
208
Savannah
SAV
Minneapolis
MSP
121
Dallas
DFW
Las Vegas
LAS
122
Las Vegas
LAS
Dallas
DFW
657
Minneapolis
MSP
Denver
DEN
295
Minneapolis
MSP
Portland
PDX
644
Gulfport
GPT
Minneapolis
MSP
605
Minneapolis
MSP
Phoenix
PHX
401
Minneapolis
MSP
San Diego
SAN
402
San Diego
SAN
Minneapolis
MSP
Top airports served by Sun Country Air
- Minneapolis St Paul Airport (MSP)
- Cancun Airport (CUN)
- Las Vegas McCarran Airport (LAS)
- Fort Myers SW Florida Intl Airport (RSW)
- Punta Cana Airport (PUJ)
- Dallas/Ft Worth & other airports Airport (DFW)
- Orlando Airport (MCO)
- Phoenix Sky Harbor Intl Airport (PHX)
- Tampa Airport (TPA)
- Portland Airport (PDX)
- Puerto Vallarta Ordaz Airport (PVR)
- Nashville Intl Airport (BNA)
- Los Angeles Airport (LAX)
- San Francisco Airport (SFO)
- Palm Springs Airport (PSP)
Sun Country Air contact information
- SY IATA code
- Call
- suncountry.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
