IATA code | SG |
---|---|
Routes | 300 |
Top route | Srinagar to New Delhi Indira Gandhi Intl |
Airports served | 55 |
Top airport | New Delhi Indira Gandhi Intl |
Fly has been canceled 3 hours before departure. That happens after 2 delayed departures. No automatic compensation. Spicejet refused to give us compensation form. Bad service.
Luggage management at arrival airport..
Airline seems financially stressed and unable to maintain fleet
Landing at Delhi IGI AIRPORT was not smooth.It made us bit nervous. Then the rest was ok. Staff and the crew are very efficient.
One of the worst flying experiences: 1. Flight was over 2 hours delayed with no one providing any reason or updates. 2. Started boarding the plane with over an hour before takeoff. 3. Cabin crew arrived from another flight and had no idea why the passengers were so pissed off. 4. Evasive explanations for the delay - paperwork still being done/aircraft is being fueled etc. 5. Overhead storage space was many rows “behind” the “luxury” SpiceMax seats… Idiots! Had to fight the throngs of impatient disembarkers to retrieve luggage. 6. Non-functioning wifi, while crew is announcing that everyone should log on and take advantage of the wonderful entertainment options! Haha! What clowns! SpiceJet is probably the most incompetent organization from top to bottom. Total nincompoops!
Cabin crew was really nice, especially the head air hostess.
Flight was delayed 2 hours.
If u want a flight that is delayed regularly by more than 3hrs, it’s ur flight..👍🏻
Flight didn’t take off after boarding for almost 4 hours. Later it was cancelled and passengers were deplaned. It was reinstated after several hours. Spent entire day at the airport
Our flight was delayed by 2 hours from the departure time. Pilot could not land in Delhi while all other flights landed in time. Flight was taken to Jaipur. Asking a glass of water at Jaipur, air hostess told me to wait and reaching at Delhi she declared that there is no water in the flight. Condition of wash room was horrible. When a long time, the flight was waiting at Jaipur, at least arrangements of water & cleaning of wash room could be done. Instead the air hostess served some peanuts & a small fruity which was meaning less. Flight landed in Delhi after 3::00 hours in the morning..
air conditioning was not upto mark, flight delayed more than an hour
best airline to fly
ok ok
They cancelled the Kandla- Delhi flight without notice, did not provide me to use other airlines. Their own airlines connection would have rendered me to miss my international flight Delhi to EWR . I spent 5600+ , but got the nastyjet
Very unprofessional attitude
There were a myriad of problems many of which I posted on SpiceJet tweeter handle: * mobile boarding pass printed without qr/ bar code - tweeted airline support team for 2 days, no response. * unregistered my QR frequent flyer to the online check-in, information was not reflective anywhere- now the miles are missing. * return flight had 2 consecutive delays, electronic message prompts stated it as technical delay. No staff engagement at boarding gate, no announcements at airport. * the boarding gate podium remained unattended for most parts - no one to inquire or assure - very disappointing * I tweeted airline handle again and received a response this time - their marketing line, "no one plans on a delay..." some of us tra eling professionals do know that. * requested engagement and assurance from staff at boarding gate as flight was behind 2hrs30mins. No food, water, conversation, customer service was on offer even as a gesture. * finally a snack pack arrived - again extremely scrambled an approach during distribution - no announcements were made to keep people from congregating around the boarding podium amid covid times. * I objected and was told we haven't invited anyone bit failed to understand the argument that nothing is being communicated from the airline, ergo the confusion and the bottle beck * even if SpiceJet eventually embraced a gesture to retain goodwill the execution literally soiled the intent. * the aircraft for 8254 DEL/KOL was perhaps sat in the hangar for ages; filthy, loosened spares, accessories, fittings, the screen frames hanging loose, the chair recline buttons missing, the overhead luggage bins cracked, separation panel hanging lose - unsure how safe was it to fly the plane and was certainly happy the cockpit crew concluded a safe landing. Not impressed with SpiceJet overall ownership and customer experience skills at all. If there is a negative score below POOR, that's what they deserve. Customers cannot be expected to read operator mind or intentions, it's the execution that counts and Spicejet were certainly rookies last eve.
IMPROVING, in gendral.
Cons: I got transferred problem, little time to go to the 44A number gate It's little bit problem otherwise nothing to write
Pros: Yes it's good
Cons: Crowd less flight got departure easily
Pros: 6
Cons: sanitize all things
Pros: Service
Cons: No comment
Cons: They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis .
Pros: Excellent crew!
Cons: Boarding in a bus is a bummer
Pros: Amazing crew. Professional
Pros: Nothing
Cons: Never fly spicejet
Pros: The crew was amazing but the seat was too close, very little leg room
Cons: Food was strictly Indian, not for an international chooice
Pros: The crew on board were very friendly.
Cons: Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet.
Pros: We arrived
Cons: The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India
Pros: Staff was great, seat to be desired
Cons: More leg room
Pros: Good team on the aircraft
Cons: Terrible at communicating of delays. We were left wondering what was going on for 3 hours.
On board SpiceJet flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the SpiceJet assistance team will most likely ask you to pay extra for checked luggage.
SpiceJet offers direct flights to 55 cities in 5 different countries. New Delhi, Srinagar, and Jeddah are the most popular cities covered by SpiceJet.
SpiceJet concentrates most of its flight operations in New Delhi.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including SpiceJet.
Considered to be one of the largest airlines in India, SpiceJet flies to over 50 different destinations both domestically and internationally. For those that are hoping to visit a country in Asia, Thailand and China are popular options. If you are planning on going to the Middle East, you can choose from places like Oman, Saudi Arabia, and the United Arab Emirates.
In order to offer a more diverse selection of flights, this airline has created a codeshare agreement with Emirates. Additionally, in 2018, the company decided to launch its own cargo division, which is called SpiceXpress. It also has a partnership with Tripfactory for its trip packages.
In addition to traditional Economy Class, customers of SpiceJet can book SpiceMax seats. When you have a SpiceMax ticket, you will be provided with certain perks, such as a seat with additional legroom, a free hot meal, priority baggage handling, priority boarding, and priority check-in.
SpiceJet has a large fleet that is composed of over 100 planes, many of which are either Boeing or Bombardier. When operating medium-range flights between two different countries, the plane that is often flown is the Boeing 737-800, due to its passenger capacity for over 180 individuals, as well as the fact that it has a large fuel tank and is spacious. For shorter domestic trips, the Bombardier Dash 8 Q400 is chosen instead, as it has a capacity for just 78 passengers and was created for the purpose of flying small distances. If you will be taking a long-haul flight, you will most likely be on a Boeing 737-900ER.