Siracusa hotels near Santuario della Madonna delle Lacrime

Pros: Located in the centre of Ortygia, easy access to historical landmarks and hop-on hop-off bus stop at Archimede. Many restaurants nearby serve good Italian dishes.

Cons: Floor in shower room was a bit slippery. Area is located at crowded path causing a bit noisy until mid night.

Pros: Thanks Enzo!!! You made our stay memorable.

Cons: The staff was great and the location was fantastic.

Pros: Great location, beautiful location. Excellent breakfast, amiable staff

Pros: Breakfast was good. Staff a bit standoffish. Could have done with more coffee. Very good pastries. Some would have preferred more hot food.

Cons: Tea and coffee making facilities. Better TV selection.

Pros: Fabulous location, very informative and helpful staff, especially Enzo. Breakfast was very good, with lots of variety for all tastes. Nothing was too much trouble for staff to deal with, excellent eating recommendations.

Pros: Breakfast was excellent, staff were very helpful. Lots of books and crannies and cool terraces to hang out on.

Cons: Noise from street—bottles being trashed nor recycled at 6:00 am.

Pros: Very nice. Typical Italian hotel buffet.

Cons: Our room turned out to be on the ground floor and there was noise of garbage trucks and bottles dumping in the night. I think that's par for the course in a tiny city center, but we did not think we had booked a ground floor room.

Pros: The location was fabulous and the staff were very helpful.

Cons: Our “sea view” room, number 103 was on the first floor and just outside was a bustling cafe and the sea walk. It was incredibly noisy and felt as if we were in the middle of every conversation. Very diasappointing, especially for the price.

Pros: Very nice ambience and views

Cons: Everything was great

Pros: This hotel is very cozy, even though we could not fully enjoy the out door areas of the property due to weather conditions. The staff is very hospitable and helpful. The breakfast was one of the best we encountered during our 3 week trip in Sicily. The property is at one end of Ortigia, away from the tourist throngs. Hop on hop off bus is nearby, so getting to the archeology sites and museum was easy. We would stay here again.

Cons: There was nothing not to like.

Pros: Breakfast was a very wide selection of different foods with extra requests possible. Always possible to find enough; so good it would have been nice to be able to come back for lunch. Staff were very helpful at all times. They recommended great restaurants and made bookings for us.

Cons: The orange juice was slightly disappointing but it is difficult to find anything negative.

Pros: Location and cute decor. Breakfast was also outstanding.

Cons: The beds are old and uncomfortable as were the pillows.

Pros: Beautiful setting and such fantastic charm and style . After a disastrous booking experience with another hotel at the very beginning of our holiday we were almost put off returning to Siracusa at the end as planned. Happily the Henry’s House has availability and am so glad as they helped enormously restore my faith both in local hoteliers and the city itself . They have put so much care and thought into creating a really unique small hotel which really reflects the whole beauty, historical character and warmth of Ortigia island . The breakfast was nothing short of superb as an example of delicious homemade buffet and excellent coffee. Sitting on that terrace overlooking the water - just sublime .

Cons: Cannot think of a single thing .

Pros: Brilliant location Waterfront on Ortigia island near all attractions. Boutique hotel with 14 rooms

Pros: The location of Henry’s House is great and the morning breakfast was wonderful (though by this point in our trip, we weren’t looking for the richest Italian breakfast). The staff was also super helpful and friendly, and our room had an awesome view of the sea, and the complimentary mini bar was very charming.

Cons: The hotel was fairly noisy. Our room was near the lobby and sitting area, but it felt like we were in the lobby and sitting area as the walls seemed paper thin and you could hear nearly everything. You could also hear things from other rooms, which made the night pretty restless. The beds are super old and uncomfortable. And the overall cleanliness felt a bit iffy, especially upon seeing a baby cockroach in the bathroom.

Pros: Beautiful place with friendly staff, great breakfast buffet and comfortable beds

Cons: Wish they would clean up the garbage on the outside of the property, particularly at the back. Seems to be an issue in Sicily in many places

Pros: The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

Cons: The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

Pros: Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

Cons: Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

Pros: Excellent hotel, great location and a real high end feel. Although open for a year it looks like new. Excellent location to tour Ortigia and Syracussa

Cons: It is a shame that the swimming pool was an extra charge, and also that the hotel had almost no outside space to eat or enjoy a drink.

Pros: I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

Cons: Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

Pros: Breakfast cereals limited but other aspects of breakfast buffet excellent. Room 105 outstanding and very comfortable. Views over harbour delightful and easy parking for cars just outside hotel.

Cons: Room cleaning could be better, there is no carpet in the room and no mats in the gym so stretching is not easy to do unless you bring your own mat.

Pros: Location was great although parking was rare without paying highly for it

Cons: The room we were provided looked nothing like the room shown on the booking page. Whilst it was ok, it wasn't what I was expecting and smaller than I thought it was going to be

Pros: Great location. Nice staff. Comfortable and quiet room. Breakfast was ok

Cons: Challenging finding parking.

Pros: Location and staff. Very easy to really explore the island on foot. Staff very helpful and spoke wonderful English. As well- views to the water were nice.

Cons: I must fave missed the detail indicating it had been a convent. LOTS of religious pictures, etc. Furniture and window treatments were dated, dark and heavy. All was clean but it just wasn’t an uplifting place.

Pros: We enjoyed very much

Pros: Breakfast was very unpredictable, if you arrived before too many others had arrived then there was a reasonable choice. However it would have been nice to have ripe fruit and not just bananas. There was small plate of bruschetta which if you were lucky you could get one!

Cons: The room we had the air conditioning did not work and despite trying twice to get it fixed it never was. Also the safe did not work in the room as the battery was flat. We were told it would be replaced but never happened. The Hotel is in a great position but it could be fantastic with a little more attention to detail.

Pros: Very good hotel and overall experience in Ortigia. This hotel is perfectly located on the island and offers high level standards.

Pros: Building is about a 10 minute walk from the Train station and about a 10 minute walk to Ortygia, the old city Siracusa. Everything was within easy walking distance of the hotel. Both a laundry and a super market were an easy 2 block walk away. Staff were very friendly, helpful and eager to assist. Breakfast was excellent and was more than the standard Sicilian breakfast. The room gave the feel of being in an old castle with arch work from the original building/home still existing... this was for us a huge plus

Cons: Nothing, all expectations were met

Cons: There is no lift in the wing building. Need to carry luggages on and down.

Pros: The hotel is in a charming old building on one of Syracuse's main boulevards, leading straight to Ortygia and lined with small cafes and restaurants. The room was comfortable and airy. The reception and breakfast staff friendly and helpful. Breakfast coffee prepared and served by a specialist!

Cons: The breakfast was adequate but uninspiring. Unripe fruit a particular grumble for us, and too many 'dolce' items compared to the number and the quality of the 'salata' items. Parking in the vicinity not easy, at times quasi impossible.

Pros: The location was superb, being a short walk from Ortigia and the whole of Syracuse town could easily be explored on foot from there. The breakfast was pretty good but not outstanding. It was a fascinating old stone building with a peaceful internal courtyard. Breakfast could be taken outside on a patio when it was warm enough.

Cons: Parking was pretty chaotic so we opted to park outside the Hotel in a 'blue bay' that you have to buy tickets for but it was only a few Euros a day and we didn't like the idea of free street parking quite some distance away.

Pros: Location, staff and good breakfast

Cons: Very small shower room, hard mattress and no drawer space

Pros: Great location! Very quiet inside with relaxed outdoor courtyards with a fun, busy neighborhood right outside the door. Easy options to walk to tourist sites. If you are patient you can find free street parking. Nice continental breakfast.

Pros: The location is great, just 5 min from Ortigia, the rooms are amazing, and the lobby very nice. Also the girl at the reception was really helpful.

Cons: Nothing we could think of

Pros: Great location a short walk to Ortigia island

Cons: The only problem we had was the Wi-Fi was not working which I needed for work for about 10 minutes. The women working the desk couldn’t figure out how to correct it.

Pros: The staff was wonderful. Friendly and professional.

Pros: Loved the spa at the hotel, location was great. Near the harbor great to walk near water, location next to some main attractions, tour bus stop in front of hotel

Cons: The bed wasn’t as comfortable as I would like.

Pros: Great location Great place and hospitality

Pros: The location was very good and the breakfast was very well done.

Cons: The room was cold, small, furniture broken, nowhere to put vital items needed, housekeeping moved my items, hanging items were too high couldn't reach ( I am 5,3) , only one person could pass at a time, and the bathroom door butted up against the toilet, and the towel holder was across the room over the bathtub. Extremely inconvenient ! Was not worth 314.10 Euros per night.

Pros: We booked one of the junior suites. These rooms have an in built mezzanine floor in a standard bedroom. We chose to move to a standard double room , which was more suitable. The Manager kindly offered to refund us the difference in price and also provided us with breakfast. Our room was clean and comfortable, with a great bathroom. The best thing about the hotel was sitting on the terrace to have breakfast with a view out to the harbour. We had a very good stay and Siracusa is a stunning city.

Cons: The breakfast choices could be improved- a better range of breads, soya milk, fresher scrambled egg,

Pros: Location and beauty of hotel

Cons: My bill was a problem at check out but they got it figured out later

Pros: Great location with views across the bay and a hotel full of character and efficient, friendly and charming staff who are ready to help at every moment. The hotel has a great style and feeling when walking around and small touches - like the calendar made from stones in the central garden that is visible when using the lift and which some staff member must change manually each day. The third floor restaurant is great and breakfast is very extensive and varied. We ate only once in the evening there - is expensive but very good quality. I am full of praise for several particular members of staff who were constantly welcoming, friendly and super helpful in meeting every one of our requirments

Cons: There were a few things that need some attention and modernization. Lots of light switches in the rooms and strange air conditioning controls that were hard to figure out. (Some lights in my room actually switched themselves on and off once or twice in a random way during the night). TV seems to have only Italian channels. Also, during a couple of rainstorms there was some rain coming in the window panes and a leak developed in one of the corridor ceilings that led to towels being spread out on the floor to soak up water.

Pros: Did not have breakfast. Had to leave early.

Cons: Coffee could be improved.