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Ortea Palace Luxury Hotel

Via Riva Nazario Sauro, 96100 Siracusa, Sicily, Italy
+39 093 116 681

Cheapest
rate per night

9.0

Excellent
based on 349 reviews
Ortea Palace Luxury Hotel - Siracusa, Sicily, Italy
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Provider Nightly total
Priceline $695
Priceline

Good to know

Distance to city centre 0.6 km
Location rating 9.6
Nearest airport Catania Fontanarossa
Distance to airport 48.8 km

Rooms

Check-in
Check-out

Classic rooms

$695+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$695 per night

Reviews

Traveller rating

29
3
0
1
0

Time of year

Traveller type

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  • Excellent
    Oct 2019
    9.0

    Breakfast cereals limited but other aspects of breakfast buffet excellent. Room 105 outstanding and very comfortable. Views over harbour delightful and easy parking for cars just outside hotel.

    Room cleaning could be better, there is no carpet in the room and no mats in the gym so stretching is not easy to do unless you bring your own mat.

  • Excellent
    Oct 2019
    10.0

    Beautiful place with friendly staff, great breakfast buffet and comfortable beds

    Wish they would clean up the garbage on the outside of the property, particularly at the back. Seems to be an issue in Sicily in many places

  • Good
    Oct 2019
    7.1

    I like the location, the clean room and comfortable contemporary design. Breakfast is good. The fitness gym center is below 5 start expectation.

    Generally speaking, The staff are green ( sophistication level not match 5 star nor luxury expectation . Lack of warm welcome smile from a five start hotel host. The breakfast staff should volunteer to offer manue to customer since this is included in the breakfast, not wait till customer ask.

  • Good
    Oct 2019
    7.0

    The bed was exceptional and so were the pillows and sheets. The view was great, ac worked.

    The LED lighting in the room was bad, the small shower unbearable, and the overall decor not to my liking.

  • Mediocre
    Sep 2019
    4.0

    Superb location right in the heart of Ortigia, housed in a grand old building. Room was of a loft style, with a large bed on the mezzanine floor. Comfortable bed, bright room, and has two toilets (very useful). Breakfast was generally of good quality. Ample parking in front of the property (for travellers with cars).

    Service attitude of some of the staff was unacceptably poor, for a "luxury" property. Two examples - (i) there is ample public parking next door, convenient for drivers. When we checked in, we were told that we could opt to pay for valet (at 30 euro for 24 hours), or park at the public lots (one euro per hour; payment either via parking machine or the EasyPark phone app). We opted for valet the first day, but on the second day we parked at the public lots. We received an inexplicable parking fine the next morning, although valid payment had been made. We approached the reception staff for assistance when we returned, and they told us they would email the local police (with a screenshot of our payment) and keep us informed the next morning. When we checked the next morning a different receptionist (female, with dark shoulder length curly hair) immediately told us with a defensive tone that the hotel could do nothing, as we were at fault for not using the hotel valet service. This attitude was poor and offensive, and beside the point. The fact is her colleagues made a very simple offer of contacting the police, and we were not at fault if the instructions were not clearly passed on. Also, the male manager present, whilst the conversation was getting heated right next to the breakfast guests, did not make any gesture to calm the situation down, and only offered to check when the receptionist left us without a word of apology, and we had to protest to another female receptionist present. When we returned later in the afternoon, this same receptionist was the one who had to appease us (whilst the manager and the first receptionist were nowhere to be seen) (ii) room cleaning was poor - we had left a cup of tea from the morning on the table in the room, this was not cleared away when we returned, and neither was bottled water refilled. We had to complain at the reception before they sent room service up to remedy. Bed was poorly made as well.

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About

Overview

With a stay at Ortea Palace Luxury Hotel, you'll be centrally located in Syracuse, just a 3-minute walk from Cathedral of Syracuse and 6 minutes by foot from Temple of Apollo. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 349 reviews

10.0

Bar

9.6

Vibe

7.0

Cleanliness

3.8

Pool

Things to know

  • Modern Hotel
  • Comfortable beds
  • Stylish hotel
  • Nice building

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
A/V equipment hire
Business centre
Concierge service
Meeting/Banquet facilities
Room service
Spa
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Air-conditioned
Coffee shop
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Babysitting/child care services (surcharge)
Continental breakfast
Free Internet
Designated smoking area
Steam room
Storage available
Wedding services
Winery
Beachfront
Car hire
Wi-Fi
Currency exchange on-site
Gift shop
Laundry service
Bicycle hire
Hot tub
Snorkelling
No smoking
Tennis
Night club
Lift
Hiking
Massage
Laundry facilities
Indoor pool
Hairdryer

FAQs when booking at Ortea Palace Luxury Hotel

Where is Ortea Palace Luxury Hotel located?

Ortea Palace Luxury Hotel is located at Via Riva Nazario Sauro, 0.6 km from the centre of Siracusa. Temple of Apollo is the closest landmark to Ortea Palace Luxury Hotel.

When is check-in time and check-out time at Ortea Palace Luxury Hotel?

Check-in time is 14:00 and check-out time is 12:00 at Ortea Palace Luxury Hotel.

Does Ortea Palace Luxury Hotel offer free Wi-Fi?

No, Ortea Palace Luxury Hotel does not offer free Wi-Fi.

Does Ortea Palace Luxury Hotel offer free parking?

No, Ortea Palace Luxury Hotel does not offer free parking.

Does Ortea Palace Luxury Hotel offer free airport shuttle service?

No, Ortea Palace Luxury Hotel does not offer free airport shuttle service.

How far is Ortea Palace Luxury Hotel from the airport?

Ortea Palace Luxury Hotel is 48.8 km from Catania Fontanarossa. Ortea Palace Luxury Hotel is 61.1 km from Comiso.

Can you bring pets to Ortea Palace Luxury Hotel?

Yes, Ortea Palace Luxury Hotel is a pet-friendly hotel.

Does Ortea Palace Luxury Hotel have a pool?

Yes, Ortea Palace Luxury Hotel has a pool on-site.

Photos

Ortea Palace Luxury Hotel - Siracusa - Building All photos (36)
Ortea Palace Luxury Hotel - Siracusa - Balcony Balcony (1)
Ortea Palace Luxury Hotel - Siracusa - Banquet hall Banquets (1)
Ortea Palace Luxury Hotel - Siracusa - Bar Bar (1)
Ortea Palace Luxury Hotel - Siracusa - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Temple of Apollo 264 m
  • Porto Piccolo 369 m
  • Piazza Archimede 0.5 km
  • Isola Ortigia 0.6 km
  • Puppet Theatre 0.7 km
  • Syracuse Cathedral 0.7 km

Getting Around

Catania Fontanarossa 48.8 km
Comiso 61.1 km
Siracusa 1 km
Marina di Melilli Targia 6.2 km

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