Good to know
|Distance to city centre||6.3 km|
|Distance to airport||32.6 km|
|"Great location, staff are delightful!!"||(in 95 reviews)|
|"Good wifi, gym was good"||(in 6 reviews)|
|"Good value for money overall"||(in 13 reviews)|
|"Everything looks old, and need and update."||(in 7 reviews)|
|"The rooms need updating."||(in 9 reviews)|
|"Rooms are very small."||(in 2 reviews)|
Time of year
Show reviews that mention
|bit tired||in 35 reviews|
|chinese restaurant||in 5 reviews|
|close to shopping||in 16 reviews|
|good breakfast||in 71 reviews|
|good value||in 25 reviews|
|great food||in 40 reviews|
|great hotel||in 96 reviews|
|gym are very good||in 13 reviews|
|hong kong||in 16 reviews|
|horizon club||in 45 reviews|
|large bed||in 30 reviews|
|location is good||in 148 reviews|
|need a renovation||in 24 reviews|
|non smoking||in 10 reviews|
|professional staff||in 129 reviews|
|rooms also need a renovation||in 11 reviews|
|rooms are small||in 7 reviews|
|service is good||in 10 reviews|
|shangri la||in 7 reviews|
|shopping area||in 6 reviews|
|swimming pool||in 31 reviews|
|train station||in 34 reviews|
|worth the price||in 16 reviews|
All aspects were excellent. The staff as always were delightful. Very keen to please.
I have been staying at the Shangri-la for many many years now and it is always great but it is time to upgrade the bathrooms...The bath is extremely low, the shower curtains are very old and need replacing and should be longer so the room does not flood.
The staff and service including food.
enjoyed our stay. very comfortable clean rooms. very varied and delicious breakfast buffet and lunch menu at the Shang palace gym pool complete
Location is excellent
Shower curtain in the bath tub. The rooms are rather old hasn't been upgraded in a long time
Decent hotel but sub-par compared to the Shangri-L
Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english.
I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
In the heart of Shenzhen, Shangri-la Hotel, Shenzhen is within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 9,585 reviews
Things to know
- Professional service
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Shangri-la Hotel, Shenzhen
Where is Shangri-la Hotel, Shenzhen located?
Shangri-la Hotel, Shenzhen is located at East Side Railway Station, 1002 Jianshe Road in Luohu, 6.3 km from the centre of Shenzhen. Shun Hing Square is the closest landmark to Shangri-la Hotel, Shenzhen.
When is check-in time and check-out time at Shangri-la Hotel, Shenzhen?
Check-in time is 14:00 and check-out time is 12:00 at Shangri-la Hotel, Shenzhen.
Does Shangri-la Hotel, Shenzhen offer free Wi-Fi?
Yes, Shangri-la Hotel, Shenzhen offers free Wi-Fi.
Does Shangri-la Hotel, Shenzhen offer free parking?
Yes, Shangri-la Hotel, Shenzhen offers free parking.
Does Shangri-la Hotel, Shenzhen offer free airport shuttle service?
No, Shangri-la Hotel, Shenzhen does not offer free airport shuttle service.
How far is Shangri-la Hotel, Shenzhen from the airport?
Shangri-la Hotel, Shenzhen is 32.3 km from Hong Kong Intl. Shangri-la Hotel, Shenzhen is 32.6 km from Shenzhen.
Can you bring pets to Shangri-la Hotel, Shenzhen?
No, pets are not allowed at Shangri-la Hotel, Shenzhen.
Does Shangri-la Hotel, Shenzhen have a pool?
Yes, Shangri-la Hotel, Shenzhen has a pool on-site.
Most popular landmarks
- Shun Hing Square 1.3 km
- Shenzhen Museum 1.4 km
- Dongmen Pedestrian Street 1.4 km
- Lizhi Park 1.5 km
- People's Park 2 km
- Huanggang Port 4.3 km
|Hong Kong Intl||32.3 km|
|Shenzhen East||7.4 km|