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Felicity Hotel Shenzhen
4 stars

Felicity Hotel Shenzhen

1085 Heping Road, Shenzhen 518010, China
Shenzhen, China
See location+86 755 2558 6333
From
$67
Cheapest

rate per night

7.5
Good
based on 1956 reviews
1,956 reviews
Room type
Provider
Nightly total
Superior room
King room
Queen room

Photos of Felicity Hotel Shenzhen

Overview

Central Shenzhen hotel connected to a shopping center, steps from Luohu Commercial City Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Felicity Hotel Shenzhen offers 514 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
7.5
Good rating
Based on 1,956 verified guest reviews

Latest deals for Felicity Hotel Shenzhen

qui 29/5
sex 30/5
Executive room
1 queen bed
Deluxe room
bed type unknown
Superior room
bed type unknown
bed type unknown
1 king bed
Queen room
bed type unknown
1 queen bed
1 queen bed
King room
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Felicity Hotel Shenzhen

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV

General

  • Window
  • River view
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Pool and spa

  • Massage
  • Outdoor pool

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Casino
  • Beauty salon

Outdoor

  • Garden

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Felicity Hotel Shenzhen

7.5
Good
1956 verified ratings
Wonderful
441
Very good
291
Good
619
Okay
182
Fair
262
Mediocre
79
Poor
82

Summary of reviews

Guests say
Guests appreciated the great location and bed comfort of the hotel, making it convenient for travel. However, there were significant complaints regarding cleanliness and service, with issues such as moldy smells in rooms, inadequate staff assistance, and problems with amenities. Overall, while some aspects were favorable, many guests felt the hotel did not meet their expectations for a higher standard.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Value for Price8 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

5.7
Fair
Stephen Michael, Apr 2018
Pros (+) I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even...
Cons (-) I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.
Read more
6.8
Okay
Steve, Aug 2017
Pros (+) Close to the train station.
Cons (-) Gym and pool were out of bounds, Buffet breakfast only just average.
2.5
Poor
Anonymous, Jul 2017
Cons (-) I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then...
Read more
9.7
Wonderful
Anonymous, Nov 2015
Pros (+) Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.
Cons (-) Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
10
Wonderful
Anonymous, Nov 2015
Pros (+) They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.
Cons (-) There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.

Location

1085 Heping Road, Shenzhen 518010

What's nearby

  • Luohu Commercial City264 m
  • Panglin Plaza1.5 km
  • Shun Hing Square1.9 km
  • Dongmen Commercial Area1.9 km
  • Kingkey 1002.2 km
  • SEG Plaza3.7 km
  • Shenzhen Stadium4 km
  • Huanggang Port4.3 km
  • Shenzhen Cultural Center6.8 km
  • Wutong Mountain10.8 km
  • Happy Valley13.7 km
  • China Folk Culture Village13.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Felicity Hotel Shenzhen

Low season

August

High season

August

Average price (weeknight)

$109
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Felicity Hotel Shenzhen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Felicity Hotel Shenzhen

  • How long should you stay at Felicity Hotel Shenzhen? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Felicity Hotel Shenzhen

  • Where is Felicity Hotel Shenzhen located?

    Felicity Hotel Shenzhen is located at 1085 Heping Road in North District, 6.5 km from the centre of Shenzhen. Luohu Commercial City is the closest landmark to Felicity Hotel Shenzhen.

  • When is check-in time and check-out time at Felicity Hotel Shenzhen?

    Check-in time is 14:00 and check-out time is 12:00 at Felicity Hotel Shenzhen.

  • Does Felicity Hotel Shenzhen offer free Wi-Fi?

    Yes, Felicity Hotel Shenzhen offers free Wi-Fi.

  • Does Felicity Hotel Shenzhen offer free parking?

    Yes, Felicity Hotel Shenzhen offers free parking.

  • How far is Felicity Hotel Shenzhen from the airport?

    Felicity Hotel Shenzhen is 31.9 km from Hong Kong Intl. Felicity Hotel Shenzhen is 33 km from Shenzhen.

  • Does Felicity Hotel Shenzhen have a pool?

    Yes, Felicity Hotel Shenzhen has a pool on-site.

  • How does KAYAK find such great Felicity Hotel Shenzhen hotel deals?

    KAYAK scours the web for all room deals available at Felicity Hotel Shenzhen in Shenzhen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Felicity Hotel Shenzhen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Felicity Hotel Shenzhen.

See more FAQs

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5-star hotel
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Good to know

Value for money

7.9

Distance to city centre

6.5 km

Nearest airport

Shenzhen

Distance to airport

33.0 km