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Felicity Hotel Shenzhen
4 stars

Felicity Hotel Shenzhen

1085 Heping Road, Shenzhen 518010, China
Shenzhen, China
See location+86 755 2558 6333
From
$66
Cheapest

rate per night

7.5
Good
based on 1946 reviews
1,946 reviews
Room type
Provider
Nightly total
Superior room
$66
King room
$77
Queen room
$88
25 more Felicity Hotel Shenzhen deals
25 more Felicity Hotel Shenzhen deals

Photos of Felicity Hotel Shenzhen

Overview

Rating
Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.
Rating
7.5
Good
Based on 1,946 verified guest reviews

Latest deals for Felicity Hotel Shenzhen

Wed 14/5
Thu 15/5
King room
1 king bed
$77
Superior room
bed type unknown
$66
bed type unknown
$69
1 king bed
$69
Queen room
bed type unknown
$88
1 queen bed
$106
1 queen bed
$113
Executive room
1 queen bed
$107
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Felicity Hotel Shenzhen

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV

General

  • Window
  • River view
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Landmark view
  • Telephone
  • Carpeted
  • Mountain view
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Pool and spa

  • Massage
  • Outdoor pool

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Casino
  • Beauty salon

Outdoor

  • Garden

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Felicity Hotel Shenzhen

7.5
Good
1946 verified ratings
Wonderful
438
Very good
288
Good
616
Okay
182
Fair
261
Mediocre
79
Poor
82

Summary of reviews

Guests say
Guests appreciated the great location and bed comfort of the hotel, making it convenient for travel. However, there were significant complaints regarding cleanliness and service, with issues such as moldy smells in rooms, inadequate staff assistance, and problems with amenities. Overall, while some aspects were favorable, many guests felt the hotel did not meet their expectations for a higher standard.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Value for Price8 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

5.7
Fair
Stephen Michael, Apr 2018
Pros (+) I constantly travel between Hong Kong and southern China. I often use this hotel when I need to take an early Chinese high speed rail train and I want to skip the border. This is a western friendly hotel. It is comfortable with nice views of Lo Wu and Hong Kong. It has adequate plumbing. Above all, you are right at the border and the Shenzhen Metro and the train station to Guangzhou. There is even...
Cons (-) I booked via an app and I used a credit card. Staff did not give me an option to pay in local currency but used USD automatically. This would have cost me another 5 USD. This is unacceptable bordering on theft. Everyone gives you an option to choose currency. Fortunately, I screamed bloody murder and paid in cash.
Read more
6.8
Okay
Steve, Aug 2017
Pros (+) Close to the train station.
Cons (-) Gym and pool were out of bounds, Buffet breakfast only just average.
2.5
Poor
Anonymous, Jul 2017
Cons (-) I booked Best Western Felicity Hotel for two nights, July 25-27. I arrived ataround 2:00 am at the hotel and they gave me a smocking room when I asked for a on smocking room. It smelled so bad that I couldn't bear it and I asked to be moved to a non smocking room. The room that they offered me had a smell of mold. It was so late at night, I just couldn't move out and search for another hotel. Then...
Read more
9.7
Wonderful
Anonymous, Nov 2015
Pros (+) Everything was very nice and pleasant, just as you expect from a 4 or 5 stars hotel.
Cons (-) Internet connection was very disappointing, more frustrating was that they know about it and don't do nothing to satisfy that need
10
Wonderful
Anonymous, Nov 2015
Pros (+) They have English speaking staff, the room wad excellent i upgraded to a suit Room for only 100rmb. It looks and feels like a luxury hotel.
Cons (-) There internet connection sucks really sucks. Is like they have one connection to a million people. Frustrating slow.

Location

1085 Heping Road, Shenzhen 518010

What's nearby

  • Luohu Commercial City264 m
  • Panglin Plaza1.5 km
  • Shun Hing Square1.9 km
  • Dongmen Commercial Area1.9 km
  • Kingkey 1002.2 km
  • SEG Plaza3.7 km
  • Shenzhen Stadium4 km
  • Huanggang Port4.3 km
  • Shenzhen Cultural Center6.8 km
  • Wutong Mountain10.8 km
  • Happy Valley13.7 km
  • China Folk Culture Village13.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Felicity Hotel Shenzhen

Low season

August

High season

August

Average price (weeknight)

$108
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Felicity Hotel Shenzhen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Felicity Hotel Shenzhen

  • How long should you stay at Felicity Hotel Shenzhen? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Felicity Hotel Shenzhen

  • Where is Felicity Hotel Shenzhen located?

    Felicity Hotel Shenzhen is located at 1085 Heping Road in North District, 6.5 km from the centre of Shenzhen. Luohu Commercial City is the closest landmark to Felicity Hotel Shenzhen.

  • When is check-in time and check-out time at Felicity Hotel Shenzhen?

    Check-in time is 14:00 and check-out time is 12:00 at Felicity Hotel Shenzhen.

  • Does Felicity Hotel Shenzhen offer free Wi-Fi?

    Yes, Felicity Hotel Shenzhen offers free Wi-Fi.

  • Does Felicity Hotel Shenzhen offer free parking?

    Yes, Felicity Hotel Shenzhen offers free parking.

  • How far is Felicity Hotel Shenzhen from the airport?

    Felicity Hotel Shenzhen is 31.9 km from Hong Kong Intl. Felicity Hotel Shenzhen is 33 km from Shenzhen.

  • Does Felicity Hotel Shenzhen have a pool?

    Yes, Felicity Hotel Shenzhen has a pool on-site.

  • How does KAYAK find such great Felicity Hotel Shenzhen hotel deals?

    KAYAK scours the web for all room deals available at Felicity Hotel Shenzhen in Shenzhen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Felicity Hotel Shenzhen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Felicity Hotel Shenzhen.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Best Western Felicity
0.13 km$81+
2-star hotel
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Huaqiao Hotel
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3-star hotel
Paco Hotel Shenzhen Luohu Port
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3-star hotel
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Cheapest

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2-star hotel
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2-star hotel
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Shenzhen Yongkang Business Hotel (Luohu Port Branch)
0.58 km$21+
2-star hotel
71% cheaper
Shenzhen Fudu Hotel (Luohu Port Railway Station)
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Most recommended

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4-star hotel
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3-star hotel
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5-star hotel
Shangri-La Shenzhen8.3 Excellent (1,496 reviews)0.64 kmOutdoor pool, Spa and wellness centre, Fitness centre$143+
3-star hotel
Paco Hotel Shenzhen Luohu Port
8.1 Excellent (133 reviews)0.26 kmRestaurant, Room service, Free Wi-Fi$76+

Good to know

Value for money

8.0

Distance to city centre

6.5 km

Nearest airport

Shenzhen

Distance to airport

33.0 km

Everything you need to know for your stay in Shenzhen

Complete your trip to Shenzhen

Flights to Shenzhen
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