Best hotels in Futian (Shenzhen)
In the heart of Shenzhen, Vienna Hotel- Shenzhen Fuhua Road is close to Shenzhen Huaqiang North Commercial Circle and Huanggang Port. This 4-star hotel is within close proximity of Shenzhen City Hall and Coco Park.Rooms Make yourself at home in one of the 488 guestrooms. Complimentary high-speed (wired) Internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and you can also request irons/ironing boards. Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and a hair salon.Dining Enjoy a meal at one of the hotel's dining establishments, which include 1 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Buffet breakfasts are available daily for a fee.Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 9.7 Excellent
Based on 5,869 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Mediocre
3.3
Pros: Location is ok. Room size is good.
Mediocre
2.5
Pros: Nothing
Excellent
10.0
Pros: the dedication spirit of the staff are professional.
Excellent
8.8
Pros: Big rooms and comfortable beds
Good
6.7
Pros: Good location. Big rooms.
Okay
5.8
Pros: Location near subway and not far from Futian checkpoint to go to Hong Kong
Excellent
9.2
Pros: Very good value ; room has big space
Poor
1.0
Pros: Very poor quality hotel dont go by image, staff doesnt know english, it hell to stay , all the time bad smell. Cleaning staff stolen my watch worth 30k. Do not stay at this property.
Details
Reviews
Overall 9.7 Excellent
Based on 5,869 reviews
Location
9.7
Service
9.4
Cleanliness
9.3
Value
8.9
Room
8.9
Comfort
8.8
Food
8.7
Breakfast
8.3
WiFi
5.8
Location
9.5
Service
8.8
Value
8.7
Breakfast
8.1
Room
8.0
Location
9.6
Service
9.5
Cleanliness
9.1
Comfort
8.7
Value
8.7
Room
8.4
Breakfast
8.3
Location
9.8
Service
9.4
Cleanliness
9.4
Value
8.9
Room
8.6
Food
8.6
Comfort
8.4
Breakfast
8.1
Location
9.8
Service
9.6
Cleanliness
9.3
Value
8.9
Comfort
8.7
Room
8.3
Breakfast
8.3
3.3 Mediocre
Pros: Location is ok. Room size is good.
Cons: Once I arrived to the hotel the receptionist informed me that my superior room is too small with no windows no Fridge no boiler trying to scam me, after a long arguing she start speak only in Chinese and I was very exhausted I agree to buy a VIP card for 198Rnb to upgrade my superior room to the one I thought is the superior room. Room is with a small window, room & corridors smell moldy very moldy, air condition in the room is ok but no air conditioner & dark in the corridors, bathroom in the room is too small, drawers are small and even not wide enough for the coats’ hanger, I had to ask for safty box in the room, receptionists are not helpful. I had my breakfast once food is medium low quality.
2.5 Mediocre
Pros: Nothing
Cons: There wasn’t English speaking staff when we arrived. We had to use translator to communicate with them. Room was smelling really bad, people had been smoking inside the room. I asked to change for the non smoker room as I was travelling with small child. They changed us to another room and fixed the smell problem with air freshener. After few hours another room was as stinky as first one. After 5th room we checked could get okay room to stay in, just okay. That was supposed to be “more expensive one”. I found all trashes from previous guests on bathroom and next to the bed. AC was also very old and poor quality. I would not recommend this hotel to anyone.
10.0 Excellent
Pros: the dedication spirit of the staff are professional.
Cons: no
8.8 Excellent
Pros: Big rooms and comfortable beds
Cons: It shows it’s age
6.7 Good
Pros: Good location. Big rooms.
Cons: Nobody can speak English well. Hotel staff said the King room is different from the description, and it has no window. They proposed an upgrade which cost 198 CNY extra. That means all rooms description can differ from reality.
5.8 Okay
Pros: Location near subway and not far from Futian checkpoint to go to Hong Kong
Cons: Staff at reception very unfriendly. No greetings, no good morning. They tried to give us a room with no window ! The photos showed there was a window . We had to ask for a manager after discussion we finally got a double room with a window. The check in process took 40 minutes !!! Never back !
9.2 Excellent
Pros: Very good value ; room has big space
Cons: The carpet looks old
1.0 Poor
Pros: Very poor quality hotel dont go by image, staff doesnt know english, it hell to stay , all the time bad smell. Cleaning staff stolen my watch worth 30k. Do not stay at this property.
Cons: Staff, hotel , room ....
In the heart of Shenzhen, Vienna Hotel- Shenzhen Fuhua Road is close to Shenzhen Huaqiang North Commercial Circle and Huanggang Port. This 4-star hotel is within close proximity of Shenzhen City Hall and Coco Park.Rooms Make yourself at home in one of the 488 guestrooms. Complimentary high-speed (wired) Internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and you can also request irons/ironing boards. Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and a hair salon.Dining Enjoy a meal at one of the hotel's dining establishments, which include 1 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Buffet breakfasts are available daily for a fee.Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Experience the extraordinary, the center of business your home away from home in the hustle and bustle of Shenzhen and enjoy the tranquility at The Ritz-Carlton. The Ritz-Carlton, Shenzhen redefines the meaning of impeccable personal service and contemporary elegance.
Overall 9.4 Excellent
Based on 3,940 reviews
All reviews
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- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: One of the best hotel stays that I have had in recent years. The staff was exceptional!
Excellent
9.6
Pros: The service exceeded our expectations. We were offered an upgrade and free breakfast upon arrival. Great location!
Good
7.5
Pros: Good location
Excellent
8.8
Pros: Its good value for money.
Good
7.9
Pros: service
Excellent
9.2
Excellent
10.0
Pros: The staff is amazing. The food was excellent. The service was top notch. The rooms were clean, spacious and beautiful. The staff goes out of their way to remember everything you may need and is warm and friendly. It was truly the best stay I have ever had a Ritz Carlton.
Excellent
10.0
Pros: Clean, Good staff
Excellent
10.0
Pros: Excellent service and great location
Excellent
9.6
Pros: We opted for the Club Lounge floors for a bit extra cost. Familiar layout of the room from stays at other RCs. Good size, well appointed, excellent bed, medium size bathroom - all excellent. Internet performance was good, generally very quiet, Nespresso machine for good coffee. The Club Lounge was excellent - we had lunch, cocktails, and breakfast - food quality was very good as were wine selections, service outstanding. Well worth the extra cost for us.
Details
Reviews
Overall 9.4 Excellent
Based on 3,940 reviews
Location
9.5
Wellness
8.7
Breakfast
8.7
Service
8.6
Room
8.1
Pool
7.3
WiFi
6.6
Location
9.3
Breakfast
8.8
Service
8.1
Room
7.5
Value
6.2
Location
9.6
Service
9.1
Breakfast
8.4
Room
8.0
Food
8.0
Location
9.6
Service
8.9
Breakfast
8.8
Room
8.2
Comfort
7.9
Location
9.6
Breakfast
8.9
Food
8.3
Service
8.3
Comfort
8.0
Room
7.9
Pool
7.3
10.0 Excellent
Pros: One of the best hotel stays that I have had in recent years. The staff was exceptional!
Cons:
9.6 Excellent
Pros: The service exceeded our expectations. We were offered an upgrade and free breakfast upon arrival. Great location!
Cons:
7.5 Good
Pros: Good location
Cons: Apart from not being able to give us all our rooms at 7:00 pm, everything else was fine.
8.8 Excellent
Pros: Its good value for money.
Cons: We booked 7 rooms, but they were not able to give us our rooms at 7:00pm in the evening.
7.9 Good
Pros: service
Cons: the hotel is too old and not up to standard ritz carlton
9.2 Excellent
Pros:
Cons: facility a bit old relative to nearby new hotels. But well maintained.
10.0 Excellent
Pros: The staff is amazing. The food was excellent. The service was top notch. The rooms were clean, spacious and beautiful. The staff goes out of their way to remember everything you may need and is warm and friendly. It was truly the best stay I have ever had a Ritz Carlton.
Cons:
10.0 Excellent
Pros: Clean, Good staff
Cons:
10.0 Excellent
Pros: Excellent service and great location
Cons:
9.6 Excellent
Pros: We opted for the Club Lounge floors for a bit extra cost. Familiar layout of the room from stays at other RCs. Good size, well appointed, excellent bed, medium size bathroom - all excellent. Internet performance was good, generally very quiet, Nespresso machine for good coffee. The Club Lounge was excellent - we had lunch, cocktails, and breakfast - food quality was very good as were wine selections, service outstanding. Well worth the extra cost for us.
Cons: Nothing major - only observation was the aircon controls in the room didn't seem to change the environment noticeably but was still very comfortable.
Experience the extraordinary, the center of business your home away from home in the hustle and bustle of Shenzhen and enjoy the tranquility at The Ritz-Carlton. The Ritz-Carlton, Shenzhen redefines the meaning of impeccable personal service and contemporary elegance.
With a stay at The Langham, Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Happy Valley and Happy Coast. Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Overall 9.4 Excellent
Based on 3,824 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.6
Pros: A very good hotel. I usually prefer the more modern style, but the langham was great too. The rooms are big and the mattress was exactely like I want it: not too soft, not too firm. The staff speaks some english, which is even in a big business city like Shenzhen not a given. You can't take it for granted in china. Good stay in general!
Excellent
10.0
Pros: An oasis of calm, class and tranquility. Design is better quality and different to other 5 star hotels that I've stayed in before in Shenzhen. Good location.
Excellent
10.0
Pros: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.
Excellent
10.0
Pros: Very helpful staff and concierge. The shopping mall with plenty of places to eat was below it.
Excellent
10.0
Pros: I have stayed at The Langham Shenzhen twice now and it continues to exceed my expectations. The staff are incredibly helpful and will go out of their way to ensure your stay is enjoyable. The rooms and facilities are exceptional!
Excellent
9.6
Pros: Very polite and helpful staff.
Excellent
10.0
Pros: This hotel is simply wonderful. We feel very happy to have had the chance to spend in it a most wonderful and enjoyable 3 days. We shall certainly remember and reccommend the Langham, Shenzhen to our family and friends .
Excellent
10.0
Pros: Exceptionally good! The staff is very friendly and helpful. At reception we were greeted with a pink rose, which is so endearing to me. We happened to lose our swimming goggles and the staff helped us find them. There’s a shopping mall and cinema next to the hotel and you don’t have to walk in open space so that a good variety of restaurant and recreational acitivities can be accessed. It is only one stop away via metro from the Futian railway station hence super fast. Will definitely be my choice of stay in my next trip to Shenzhen!
Excellent
10.0
Pros: Attention to details and warm greetings. Excellent service in the club lounge
Excellent
10.0
Pros: Excellent service, new rooms, great amenities, fast service, no complains whatsoever.
Try the grand rooms they are truly amazing.
Excellent
9.2
Pros: The staff were so friendly and helpful. Thank you so much.
Details
Reviews
Overall 9.4 Excellent
Based on 3,824 reviews
Location
9.4
Breakfast
9.0
Bar
8.9
Service
8.9
Vibe
8.8
Wellness
8.7
Pool
8.3
Food
8.3
Amenities
7.8
Room
7.5
WiFi
6.9
Breakfast
9.0
Location
9.0
Vibe
8.8
Service
8.6
Pool
8.1
Food
8.0
Amenities
7.8
Room
7.2
Location
9.5
Breakfast
9.1
Service
9.1
Vibe
8.7
Food
8.4
Amenities
8.1
Room
7.2
Location
9.6
Breakfast
8.8
Bar
8.7
Service
8.2
Amenities
7.7
Food
7.5
Room
6.8
Location
9.4
Service
9.0
Breakfast
8.8
Amenities
7.7
Room
7.1
9.6 Excellent
Pros: A very good hotel. I usually prefer the more modern style, but the langham was great too. The rooms are big and the mattress was exactely like I want it: not too soft, not too firm. The staff speaks some english, which is even in a big business city like Shenzhen not a given. You can't take it for granted in china. Good stay in general!
Cons: I thought the bar was a little outdated.
10.0 Excellent
Pros: An oasis of calm, class and tranquility. Design is better quality and different to other 5 star hotels that I've stayed in before in Shenzhen. Good location.
Cons: It's rather overly pink and feminine for my liking - but that's very minor considering.
10.0 Excellent
Pros: Lovely decor, luxurious rooms, and fantastic service. Beautiful appointments and open ornate spaces.
Cons: Although my room rate was quite reasonable (possibly due to corporate negotiations, all of the on site restaurants are ridiculously expensive. Dinner can easily cost an much for one person as the nightly room rate, and it would be impossible for two to eat dinner for less than the nightly rate.
10.0 Excellent
Pros: Very helpful staff and concierge. The shopping mall with plenty of places to eat was below it.
Cons: Breakfast very expensive but easy to eat in the mall below.
10.0 Excellent
Pros: I have stayed at The Langham Shenzhen twice now and it continues to exceed my expectations. The staff are incredibly helpful and will go out of their way to ensure your stay is enjoyable. The rooms and facilities are exceptional!
Cons:
9.6 Excellent
Pros: Very polite and helpful staff.
Cons: The staff are extremely polite and helpful. The spread at morning breakfast is great and has a wide variety of choices and are fresh. We highlyrecommend this hotel.
10.0 Excellent
Pros: This hotel is simply wonderful. We feel very happy to have had the chance to spend in it a most wonderful and enjoyable 3 days. We shall certainly remember and reccommend the Langham, Shenzhen to our family and friends .
Cons: Not a single thing.
10.0 Excellent
Pros: Exceptionally good! The staff is very friendly and helpful. At reception we were greeted with a pink rose, which is so endearing to me. We happened to lose our swimming goggles and the staff helped us find them. There’s a shopping mall and cinema next to the hotel and you don’t have to walk in open space so that a good variety of restaurant and recreational acitivities can be accessed. It is only one stop away via metro from the Futian railway station hence super fast. Will definitely be my choice of stay in my next trip to Shenzhen!
Cons:
10.0 Excellent
Pros: Attention to details and warm greetings. Excellent service in the club lounge
Cons: My cleaner did not give me good evening turn down service on the second night. Little details were left undone yet noticed.
10.0 Excellent
Pros: Excellent service, new rooms, great amenities, fast service, no complains whatsoever.
Try the grand rooms they are truly amazing.
Cons: A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
9.2 Excellent
Pros: The staff were so friendly and helpful. Thank you so much.
Cons: The pool temp 27 degrees was too cold.
With a stay at The Langham, Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Happy Valley and Happy Coast. Featured amenities include a business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
With a stay at Four Seasons Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.4 Excellent
Based on 3,823 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: Everything!!! but with the exception of the Internal Design.. it was too Bland and Dark!
Excellent
10.0
Pros: Loved everything, particularly the service once you'd joined the Executive Club. Catherine's, who looked after our every need, was a real darling.
Excellent
9.6
Pros: The staff just go above and beyond in helping with directions, recommendations, providing help when you encounter problems with local uses etc. just a wonderful hotel
Good
7.5
Pros: Convenient location, spacious room, clean bathroom.
Excellent
10.0
Pros: Very comfortable excellent service and views they know how to make you feel at home
Excellent
10.0
Pros: location was perfect if you take High Speed Train, there is an underground mall take you from station to hotel. Staff were very attentive and friendly there. We booked the Club access, and the experience was great, food and drink choices were more than I expected.
Good
6.7
Pros: The staff was very friendly and helpful
Excellent
10.0
Pros: Everything very good.
Excellent
10.0
Pros: Good location.
Details
Reviews
Overall 9.4 Excellent
Based on 3,823 reviews
Bar
10.0
Location
9.6
Vibe
8.8
Breakfast
8.4
Room
8.3
Comfort
8.2
Service
8.2
Amenities
7.8
WiFi
7.6
Location
9.9
Vibe
8.7
Room
8.7
Comfort
8.4
Service
8.3
Breakfast
8.2
Amenities
7.9
Location
9.6
Vibe
8.6
Service
8.6
Breakfast
8.3
Room
8.3
Amenities
8.0
Comfort
7.8
Location
9.7
Vibe
8.6
Service
8.6
Breakfast
8.4
Comfort
8.1
Food
8.1
Amenities
7.8
Room
7.3
Location
9.6
Vibe
8.7
Breakfast
8.4
Service
8.3
Comfort
8.3
Room
7.9
Amenities
7.8
10.0 Excellent
Pros: Everything!!! but with the exception of the Internal Design.. it was too Bland and Dark!
Cons: I didnt like the Decor!
10.0 Excellent
Pros: Loved everything, particularly the service once you'd joined the Executive Club. Catherine's, who looked after our every need, was a real darling.
Cons: It was all great but the Foo restaurant was very pricey.
9.6 Excellent
Pros: The staff just go above and beyond in helping with directions, recommendations, providing help when you encounter problems with local uses etc. just a wonderful hotel
Cons: Nothing
7.5 Good
Pros: Convenient location, spacious room, clean bathroom.
Cons: Very dirty curtain, no master switch for lights, no dedicated/presentable bar (lounge doesn’t count), concierge was unable to speak English.
10.0 Excellent
Pros: Very comfortable excellent service and views they know how to make you feel at home
Cons:
10.0 Excellent
Pros: location was perfect if you take High Speed Train, there is an underground mall take you from station to hotel. Staff were very attentive and friendly there. We booked the Club access, and the experience was great, food and drink choices were more than I expected.
Cons: We also tried the Chinese restaurant, which was not delicious for that paid value.
6.7 Good
Pros: The staff was very friendly and helpful
Cons: The cleaning of the sets, chairs ,and carpets in the lobby’s weren’t in proper situation
10.0 Excellent
Pros: Everything very good.
Cons:
10.0 Excellent
Pros: Good location.
Cons:
With a stay at Four Seasons Hotel Shenzhen, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Grand Skylight Hotel Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
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Overall 9.2 Excellent
Based on 4,472 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: Customer service was excellent, all the staff were very friendly, Irina, the customer services manager, in particular went out of her way to help me with some issues outwith the hotel which was above and beyond the call of duty
Good
7.1
Pros: Ideal location
Poor
1.0
Excellent
9.6
Pros: Location is good.
Good
7.9
Pros: Location is good if you want to reach electronic markets, it is very close to subway station. Rooms are comfortable and large.
Excellent
10.0
Pros: Staff, food, it was very clean, nice smelled
Excellent
8.3
Pros: The staff, especially the manager Irina, was perfect.
Good
7.1
Pros: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.
Good
7.1
Pros: Great location
Excellent
9.2
Pros: The Hotel Lobby staff were so kind and all in this hotel want to help you to have a good stay. Rooms where clean. live Piano Playing ... Special Thanks to Irina to help me how to go to Airport by metro easily. From this Hotel to Shenzhen Airport 50 min to 55 minute and cost 8 RMB by Metro. The shopping mall closed to the Hotel. The Metro just 50 Meter distance to the hotel.
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Details
Reviews
Overall 9.2 Excellent
Based on 4,472 reviews
Location
9.8
Food
9.4
Service
9.3
Cleanliness
8.9
Breakfast
8.0
Room
7.5
WiFi
7.4
Location
9.8
Food
9.7
Service
9.2
Breakfast
7.9
Room
7.0
Comfort
4.8
Location
9.7
Service
9.5
Food
9.3
Cleanliness
8.9
Breakfast
8.1
Room
7.1
Comfort
4.7
Location
9.9
Food
9.5
Service
9.1
Cleanliness
8.8
Breakfast
8.3
Room
7.3
Location
9.5
Service
9.4
Cleanliness
9.1
Breakfast
7.7
Room
7.4
Amenities
7.0
10.0 Excellent
Pros: Customer service was excellent, all the staff were very friendly, Irina, the customer services manager, in particular went out of her way to help me with some issues outwith the hotel which was above and beyond the call of duty
Cons: I stayed at the Skylight Hotel on 3 separate occasions, using it as as a base to travel and come back to, the wI fi on level 12 was poor in comparison to the other 2 levels I stayed in
7.1 Good
Pros: Ideal location
Cons: Breakfast, gym
1.0 Poor
Pros:
Cons: They have steel myvmony
9.6 Excellent
Pros: Location is good.
Cons:
7.9 Good
Pros: Location is good if you want to reach electronic markets, it is very close to subway station. Rooms are comfortable and large.
Cons: Breakfast could be better for international visitors. There are lots of food selections for Chinese people. They can add a few more selections for international visitors.
10.0 Excellent
Pros: Staff, food, it was very clean, nice smelled
Cons: It was ok, some of your staff should speak better English
8.3 Excellent
Pros: The staff, especially the manager Irina, was perfect.
Cons: No sauna
7.1 Good
Pros: They had a nice gym there. Other than that the room was pretty average. Nothing stuck out really I’ve paid for an executive room and it was pretty much a regular room. No better than a holiday inn or something small. The breakfast was OK though.I was really expecting a lot more. I will not be staying there again. Also like to mention I did get a great rate on the room but now I understand why.
Cons: The shower was extremely small. There was also the strange odor coming from the room until I looked under the bed. And found rotting fruit. Amongst other things condom wrappers tissues etc. I was completely grossed out. The minibar was poor I don’t recommend this place to anyone. When it came time to check out they tried to charge me for the minibar. Even though it’s stated Free minibar. I had to argue with the staff that it was an executive room. Overall I think I was just upset about the fruit and everything under the bed and the fact that the bathroom was small. I was really expecting a lot more. I will not be staying there again.
7.1 Good
Pros: Great location
Cons: WiFi is very poor Breakfast is not for international travelers. Only Chinese food
9.2 Excellent
Pros: The Hotel Lobby staff were so kind and all in this hotel want to help you to have a good stay. Rooms where clean. live Piano Playing ... Special Thanks to Irina to help me how to go to Airport by metro easily. From this Hotel to Shenzhen Airport 50 min to 55 minute and cost 8 RMB by Metro. The shopping mall closed to the Hotel. The Metro just 50 Meter distance to the hotel.
Cons: Room Doors,closed loudly and made me disturbed when other room closed the Doors.
With a stay at Grand Skylight Hotel Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free self parking is available onsite.
Experience the extraordinary JW Marriott Hotel Shenzhen, centrally located in the Futian Business District. Our International hotel in Shenzhen, China offers easy access to local landmarks such as the Shenzhen Convention Exhibit Center, Shenzhen Window of the World and Futian Checkpoint. While here, guests can enjoy the beautiful view of our golf course, spacious accommodations and comfortable bedding with plush beds. Hotel offers 42" flat-screen TV, free Wi-Fi, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Yue Spa along with our outdoor swimming pool and 24-hour Health Club. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable.
Overall 9.2 Excellent
Based on 2,783 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: The staff.. They speak english. Also breakfast was super delicious
Excellent
8.8
Pros: Nice spacious rooms, well-equipped fitness, good and suitable breakfast
Excellent
8.3
Pros: Breakfast was amazing, great variety and really good service. Manager came round to ensure we were happy.
Excellent
10.0
Pros: Checking in is always a breeze, the rooms are very nice. But where i think this hotel exceeds, is at how they can make you feel as a VIP customer. Eventho, you are there for the very first time or the 10th time. I travel to many hotels in China, at least 150 nights a year, tried many famous chains and local ones. But, when i am in Futian, Shenzhen, no other choice comes to mind than this hotel. The buffet restaurant has a very nice choice, fresh and very well presented. You see that management and the head chef takes this very seriously. Dont be surprised if he come see you and ask if you are enjoying your stay and or the food, they really do care. For that, making me feel at home, knowing my name, which obviously, they had researched it, makes me appreciate them even more. Thank you for being such a pro-active team. Its always a pleasure staying at your hotel.
Okay
4.6
Pros: Nothing satifactory
Good
7.1
Pros: Nice location, with easy accesses (by car). Rooms are big and overall it's a comfortable experience. Very good breakfast buffet, with a lot of options. The spa is expensive, but good experience. As soon as you get inside the spa area all the employees come to "assist you". Which is not comfortable when you are just checking the services available and the prices.
Excellent
9.6
Pros: The staff were help helpful in general, and very friendly with kids
Excellent
9.2
Pros: The staff there were very kind and polite. I forgot my contact lens after checking out and called the hotel to help. The gentleman who picked up my call has been very helpful and searching for me the whole night. I really do appreciate your help. Excellent customer service.
Excellent
10.0
Pros: The location and services As always Marriot
Excellent
8.0
Pros: Liked the pricing
Details
Reviews
Overall 9.2 Excellent
Based on 2,783 reviews
Bar
9.5
Wellness
9.4
Location
9.2
WiFi
9.1
Service
8.9
Breakfast
8.7
Room
7.7
Pool
2.7
Bar
9.6
Location
9.4
Service
8.9
Breakfast
8.4
Room
7.8
Location
9.1
Service
8.8
Breakfast
8.7
Room
7.9
Pool
2.3
Bar
9.6
Location
9.0
Service
8.7
Breakfast
8.3
Room
6.9
Location
9.4
Breakfast
9.0
Service
8.9
Room
7.7
Amenities
6.7
10.0 Excellent
Pros: The staff.. They speak english. Also breakfast was super delicious
Cons:
8.8 Excellent
Pros: Nice spacious rooms, well-equipped fitness, good and suitable breakfast
Cons: Our room was not ready upon arrival (it was 4.30pm) however in return we were offered late check out the day after
8.3 Excellent
Pros: Breakfast was amazing, great variety and really good service. Manager came round to ensure we were happy.
Cons: The bath shower head was broken and wasn't fixed until the next day. The room key also stopped working on second day. The iron wasn't working. Although staff were relatively efficient in fixing these problems, it was still a nuisance.
10.0 Excellent
Pros: Checking in is always a breeze, the rooms are very nice. But where i think this hotel exceeds, is at how they can make you feel as a VIP customer. Eventho, you are there for the very first time or the 10th time. I travel to many hotels in China, at least 150 nights a year, tried many famous chains and local ones. But, when i am in Futian, Shenzhen, no other choice comes to mind than this hotel. The buffet restaurant has a very nice choice, fresh and very well presented. You see that management and the head chef takes this very seriously. Dont be surprised if he come see you and ask if you are enjoying your stay and or the food, they really do care. For that, making me feel at home, knowing my name, which obviously, they had researched it, makes me appreciate them even more. Thank you for being such a pro-active team. Its always a pleasure staying at your hotel.
Cons: Honestly, nothing to say here.
4.6 Okay
Pros: Nothing satifactory
Cons: Your prize is too high ! Your facilities are not worth for the prize. Everything are far below a five stars hotel standard. No comfortable place to spend a few hours. The cafe is too bak ! Overall saying is your hotel just worth 50% of what you charge your customersw.
7.1 Good
Pros: Nice location, with easy accesses (by car). Rooms are big and overall it's a comfortable experience. Very good breakfast buffet, with a lot of options. The spa is expensive, but good experience. As soon as you get inside the spa area all the employees come to "assist you". Which is not comfortable when you are just checking the services available and the prices.
Cons: Staff don't speak a lot of English what makes everything more complicated and time consuming. I had that experience at the reception, restaurant, spa, swimming pool... You need to have a swimming cap to use the outdoor pool because of "cleaning issues", but in the end the pool is really dirty. They sell the swimming caps at the gym for 68rmb, but then they came with cheaper option, for 38rmb. On Sunday morning, there was a big waiting line for the breakfast room. When they finally manage to have a table for us, they wanted to seat three pax on a 2pax table, and there was a lot of empty tables in the room that just needed to be cleaned. This isn't the kind of service you are looking for on a Marriot hotel.
9.6 Excellent
Pros: The staff were help helpful in general, and very friendly with kids
Cons: A bit surprised that a JW Marriott wouldn’t be right at the CBD, e.g., around the Four Season’s area. So, nothing at all at the immediate neighbourhood of the hotel
9.2 Excellent
Pros: The staff there were very kind and polite. I forgot my contact lens after checking out and called the hotel to help. The gentleman who picked up my call has been very helpful and searching for me the whole night. I really do appreciate your help. Excellent customer service.
Cons: The location is not so close to local restaurants.
10.0 Excellent
Pros: The location and services As always Marriot
Cons:
8.0 Excellent
Pros: Liked the pricing
Cons: Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?
Experience the extraordinary JW Marriott Hotel Shenzhen, centrally located in the Futian Business District. Our International hotel in Shenzhen, China offers easy access to local landmarks such as the Shenzhen Convention Exhibit Center, Shenzhen Window of the World and Futian Checkpoint. While here, guests can enjoy the beautiful view of our golf course, spacious accommodations and comfortable bedding with plush beds. Hotel offers 42" flat-screen TV, free Wi-Fi, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Yue Spa along with our outdoor swimming pool and 24-hour Health Club. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable.
With a stay at The Pavilion Hotel, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Huaqiangbei. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Shenzhen? This hotel has 175421 square feet (16297 square meters) of space consisting of a conference center and a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Overall 9.1 Excellent
Based on 3,001 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.9
Pros: Complementary fruits and good toiletries
Excellent
9.6
Pros: Excellent location for us.
Good
7.1
Pros: good breakfast but staff to fast to remove the plates !!! happen 2 times on 1 breakfast morning !! boring !!
Excellent
10.0
Pros: The hotel exceeded our expectations. The rooms were spacious, clean, and very comfortable. They included complimentary tea, coffee, water, fruits (a bonus), and toiletries (shampoo, conditioner, body wash, toothbrush, shower cap, vanity kit, sewing kit, and more). The TV had multiple channels for a diverse clientele. The views were wonderful, especially at night. The staff were very helpful and quick to respond to any requests. The hotel is located right outside the metro and has several shopping centres and restaurants located less than a minute away (an enjoyable walk). Overall the experience was more then we bargained for & VERY AFFORDABLE. Lastly, the pool was fantastic, the hotel provided swimming caps and goggles for free unlike most places... & the view from the pool was quite stunning at night!!!
Good
6.3
Pros: Comfortable bed, excellent pillow selection, location is convenient to MTR and Electronics business district. Alternate restaurants nearby. Nice view but better from our apartment. Built our own champagne brunch which was good but not really $200 value.
Excellent
8.8
Pros: Perfect location
Good
6.3
Pros: Location is closed to shops but only to find too many electrical shops
Excellent
9.6
Pros: Almost everything especially the swimming pool and the facilities and fast exchange of money and the location is excellent
Excellent
8.3
Pros: The decoration in the lobby and the appearance of the hotel is good. The room are tidy and comfortable. The view of the room is broad and the room is quiet.
Details
Reviews
Overall 9.1 Excellent
Based on 3,001 reviews
Location
9.8
Pool
9.6
Wellness
9.2
Food
8.7
Service
8.5
Breakfast
8.1
Room
7.1
WiFi
4.6
Location
9.8
Pool
9.5
Wellness
9.1
Food
8.9
Service
8.6
Breakfast
8.4
Room
6.6
Vibe
4.9
WiFi
3.7
Location
9.9
Pool
9.7
Service
8.9
Food
8.6
Breakfast
8.2
Room
7.1
Amenities
5.8
Vibe
4.6
Location
9.7
Service
8.1
Amenities
6.2
Room
6.2
Vibe
5.0
Location
9.9
Service
8.5
Food
8.1
Room
6.7
Comfort
6.1
Amenities
5.7
Vibe
5.0
7.9 Good
Pros: Complementary fruits and good toiletries
Cons: No smocking room
9.6 Excellent
Pros: Excellent location for us.
Cons: Right next to metro.
7.1 Good
Pros: good breakfast but staff to fast to remove the plates !!! happen 2 times on 1 breakfast morning !! boring !!
Cons: Air con very noisy
10.0 Excellent
Pros: The hotel exceeded our expectations. The rooms were spacious, clean, and very comfortable. They included complimentary tea, coffee, water, fruits (a bonus), and toiletries (shampoo, conditioner, body wash, toothbrush, shower cap, vanity kit, sewing kit, and more). The TV had multiple channels for a diverse clientele. The views were wonderful, especially at night. The staff were very helpful and quick to respond to any requests. The hotel is located right outside the metro and has several shopping centres and restaurants located less than a minute away (an enjoyable walk). Overall the experience was more then we bargained for & VERY AFFORDABLE. Lastly, the pool was fantastic, the hotel provided swimming caps and goggles for free unlike most places... & the view from the pool was quite stunning at night!!!
Cons: Honestly there was nothing not to like! If anything it exceeded what we thought we would receive :)
6.3 Good
Pros: Comfortable bed, excellent pillow selection, location is convenient to MTR and Electronics business district. Alternate restaurants nearby. Nice view but better from our apartment. Built our own champagne brunch which was good but not really $200 value.
Cons: Staff is unknowledgeable about the facilities, what is available and what is advertised even in their own CCTV. Most of which no longer exist at the hotel. Also a big disappointment. We booked this as a staycation to enjoy the “pool with swim up bar” and massage. Bar at pool or anywhere on site does not exist. We went to play pool at the bar— no longer there. Tried for four hours to book a massage — no one answered the phone. We were sent to the front desk which told us to call ... grrrrr vicious circle. We were told they would contact the massage center and have them call our room, never happened. Rated as a five star hotel, I’d say closer to 3.5. It shows signs of once being a five star but no more. Mini golf is actually a mini driving practice range. Doesn’t seem to be anyone around to help with anything.
8.8 Excellent
Pros: Perfect location
Cons:
6.3 Good
Pros: Location is closed to shops but only to find too many electrical shops
Cons: Room is small and pillows are extremely flat and uncomfortable.
9.6 Excellent
Pros: Almost everything especially the swimming pool and the facilities and fast exchange of money and the location is excellent
Cons: The massage prices are so high
8.3 Excellent
Pros: The decoration in the lobby and the appearance of the hotel is good. The room are tidy and comfortable. The view of the room is broad and the room is quiet.
Cons: The bathtub is a bit dirty, I had to do a bit cleaning for the black dirts remained in the bathtub before using.
With a stay at The Pavilion Hotel, you'll be centrally located in Shenzhen, within a 5-minute drive of Shenzhen Convention and Exhibition Center and Huaqiangbei. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Shenzhen? This hotel has 175421 square feet (16297 square meters) of space consisting of a conference center and a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
With a stay at Fraser Suites Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 9.1 Excellent
Based on 2,554 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Everything from staff to location to value
Excellent
9.6
Pros: Fraser Suites is an apartment in Shenzhen, but it also has a proper breakfast room. This means it has the best of both worlds - apartment and hotel. If I go to Shenzhen again I would definitely stay here. There are lots of restaurants nearby, and the metro just a few minutes walk away.
Excellent
10.0
Pros: Perfect location, 10 mins by cab from Futian station, which was very accessible for me coming in from HK. The room was very spacious and well equipped, and the staff were extremely helpful. The area was quiet at night since there were mostly office buildings in the neighbourhood.
Excellent
10.0
Pros: New
Excellent
10.0
Pros: The rooftop bar 7 swimming pool. about 500 meters from Metro
Good
7.5
Pros: The check I in staff was great . Also want to thank Catherine for her help. She is always helpful whenever I stay there .
Excellent
9.6
Pros: Location is perfect. The bed is very comfortable. The place is amazing overall.
Excellent
9.2
Pros: Very quiet, cozy room. Great pool on the roof.
Excellent
8.0
Pros: Good location although getting taxis at peak hour difficult. Rooms very clean staff very helpful (English not as strong as other hotels though) Pool great gym OK Clean but small Would stay again now we found a local bar
Excellent
10.0
Pros: Very professional front desk staff when I check in, she well know my type by my passed live in record.
Excellent
8.3
Pros: Everything was good
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Details
Reviews
Overall 9.1 Excellent
Based on 2,554 reviews
Vibe
9.6
Location
9.6
Room
8.7
Comfort
8.3
Amenities
8.3
Wellness
8.0
Service
7.8
Pool
7.3
WiFi
7.1
Breakfast
6.1
Vibe
9.7
Location
9.4
Room
8.7
Amenities
8.6
Comfort
8.3
Wellness
8.0
Pool
7.3
Service
7.3
Breakfast
6.1
Location
9.7
Vibe
9.5
Room
8.8
Amenities
8.4
Comfort
8.3
Wellness
8.0
Service
7.9
Pool
7.5
Bar
7.4
Breakfast
6.3
Location
9.7
Vibe
9.6
Amenities
8.1
Pool
7.8
Service
7.7
Room
7.6
Breakfast
5.7
Location
9.7
Vibe
9.6
Amenities
8.7
Room
8.7
Comfort
8.5
Service
8.2
Pool
7.7
Breakfast
6.1
10.0 Excellent
Pros: Everything from staff to location to value
Cons: Wish could stay longer
9.6 Excellent
Pros: Fraser Suites is an apartment in Shenzhen, but it also has a proper breakfast room. This means it has the best of both worlds - apartment and hotel. If I go to Shenzhen again I would definitely stay here. There are lots of restaurants nearby, and the metro just a few minutes walk away.
Cons:
10.0 Excellent
Pros: Perfect location, 10 mins by cab from Futian station, which was very accessible for me coming in from HK. The room was very spacious and well equipped, and the staff were extremely helpful. The area was quiet at night since there were mostly office buildings in the neighbourhood.
Cons:
10.0 Excellent
Pros: New
Cons: No swimming pool
10.0 Excellent
Pros: The rooftop bar 7 swimming pool. about 500 meters from Metro
Cons: No credit card payment in bar
7.5 Good
Pros: The check I in staff was great . Also want to thank Catherine for her help. She is always helpful whenever I stay there .
Cons: Good facilities and good staff
9.6 Excellent
Pros: Location is perfect. The bed is very comfortable. The place is amazing overall.
Cons: Staff doesn’t speak English at all except for the reception that can say a few words. Communication at the restaurant is very difficult if you’re not ordering exactly as described on the menu. On the other hand the staff go the extra mile to try to make it happen for you despite the language barrier.
9.2 Excellent
Pros: Very quiet, cozy room. Great pool on the roof.
Cons: The staff was sometimes handling the requests very long and unprofessional.
8.0 Excellent
Pros: Good location although getting taxis at peak hour difficult. Rooms very clean staff very helpful (English not as strong as other hotels though) Pool great gym OK Clean but small Would stay again now we found a local bar
Cons: Breakfast is OK but for long stays gets repetitive. The egg (omelette) station seems to respond best to the people who shout loudest - there is nor order or queue which means you have to stand over them to get what you ask for. The bar is very disappointing. Food mediocre and never had any western wine in stock - also extremely expensive ($70 for chinese house wine!!) I must have been above a smoking floor because the room smelled of smoke
10.0 Excellent
Pros: Very professional front desk staff when I check in, she well know my type by my passed live in record.
Cons: The cafe at 6/F was still under internal decoration, its limited food provide is caused.
8.3 Excellent
Pros: Everything was good
Cons: Cost
With a stay at Fraser Suites Shenzhen, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Huanggang Border Crossing. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Futian Shangri-La, Shenzhen in Shenzhen (Futian), you'll be within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.0 Excellent
Based on 12,804 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.0
Pros: Excellent location Room layout, the toilet, dressing place and the mini bar Very clean Everything well maintained Very good breakfast
Excellent
10.0
Pros: Robe storage
Good
7.9
Pros: The location was key to the selection of this hotel.
Excellent
8.8
Pros: Very friendly front desk and service staff. Well trained.
Excellent
9.6
Pros: Large rooms and good soundproofing. Classically decorated
Excellent
9.6
Pros: Room and the vibe of the hotel. Good location and staff very attentive.
Good
6.7
Pros: breakfast is excellent , location is superb
Good
6.3
Pros: Nothing special at that price
Excellent
9.0
Pros: I was assisted by Ethan and he was very helpful and friendly.
Excellent
8.8
Pros: Bed was extremely comfortable.
Details
Reviews
Overall 9.0 Excellent
Based on 12,804 reviews
Location
9.6
Service
9.1
WiFi
9.0
Vibe
8.6
Amenities
8.5
Breakfast
8.2
Food
8.2
Room
8.1
Pool
8.1
Location
9.6
Vibe
8.5
Breakfast
8.3
Service
8.3
Room
8.2
Pool
8.1
Amenities
8.1
Location
9.8
Breakfast
8.9
Food
8.6
Vibe
8.5
Service
8.4
Pool
8.2
Amenities
8.0
Room
8.0
Comfort
7.8
Location
9.6
Cleanliness
8.9
Service
8.7
Amenities
8.3
Breakfast
8.2
Room
8.1
Comfort
7.4
Location
9.5
Amenities
8.5
Service
8.2
Breakfast
7.7
Room
7.0
9.0 Excellent
Pros: Excellent location Room layout, the toilet, dressing place and the mini bar Very clean Everything well maintained Very good breakfast
Cons: The toilet bowl cover and flush button, the flush button is behind the toilet bowl cover, so I need to place down the cover before I flush. Unfortunately, every time when the cover hits the seat, it makes a big ‘bang’ sound. When the cover was pushed up, it hits the flush button which makes another ‘bang’ sound. Very annoying! Suggest to change the toilet bowl cover with slow pressure. Carpets are little old.
10.0 Excellent
Pros: Robe storage
Cons: Extra charge for milk - to make a cup of tea
7.9 Good
Pros: The location was key to the selection of this hotel.
Cons: The breakfast was really marginal for a Shangri La facility. Food quality was poor and lack taste. Bread and rolls poorly stock during the meal time and marginal in quality. For a Shangri La, this property had the name but, it didn't meet my expectations.
8.8 Excellent
Pros: Very friendly front desk and service staff. Well trained.
Cons: Some details are missed. My room has no tea and coffee supply no tea and coffee cups
9.6 Excellent
Pros: Large rooms and good soundproofing. Classically decorated
Cons:
9.6 Excellent
Pros: Room and the vibe of the hotel. Good location and staff very attentive.
Cons: Room was from 2pm but ours was not ready till 5pm.
6.7 Good
Pros: breakfast is excellent , location is superb
Cons: the smell inside my room was not good, the scene of my room was not good
6.3 Good
Pros: Nothing special at that price
Cons: No outdoor pool or nice garden area to sit outside
9.0 Excellent
Pros: I was assisted by Ethan and he was very helpful and friendly.
Cons:
8.8 Excellent
Pros: Bed was extremely comfortable.
Cons: check in and check out processes were slow
With a stay at Futian Shangri-La, Shenzhen in Shenzhen (Futian), you'll be within a 5-minute drive of Shenzhen Convention and Exhibition Center and Coco Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Marco Polo Shenzhen, you'll be centrally located in Shenzhen, a 4-minute drive from Happy Coast and 8 minutes from Happy Valley. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Overall 9.0 Excellent
Based on 5,699 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.6
Pros: All.
Excellent
8.8
Pros: The best thing about staying at my hotel was finding a central and clean place. Really in the financial heart of Shenzhen. Another great detail is that the check out is at 2 pm. Which gave us more time to attend meetings.
Excellent
10.0
Pros: Great location! Super clean and convenient
Excellent
8.3
Pros: The equipment is sufficient for a standard 5 star hotel! Nice staff
Excellent
9.4
Pros: This hotel was wonderful, we had a great stay. The manager (Thomas) was very helpful and accomodating.
Excellent
9.2
Pros: Quite big room, comfortable bed, stable Wi-Fi, shower + bath in apartment, nice city view from window (27 floor), good tasted breakfast, 4pcs fast lifts. Outdoor swimming pool, dry and wet sauna and gym for free. Possible exchanging money at the reception. Perfect location, close to the exhibition center, close to the shopping mall Coco Park, close to the restaurant ls and bars (Mac donald at the corner of next building). Beautiful, comfortable 5stars hotel.
Excellent
9.2
Pros: Great location. Spacious room and bathroom. Complimentary water in the room. There’s a cafe downstairs with very good fresh bakery, perfect for an easy breakfast
Excellent
9.2
Pros: Convenient location (very close to a subway station), a lot of restaurants, clubs and pubs around... Quite comfy hotel at at good "price/performance" ratio... Enjoyable pool and a good fitness. Good breakfast. Friendly personnel (which is quite typical for Chinese hotels...)
Excellent
8.8
Pros: Great location of the property. Walking distance to drinking places, mall for shopping and food & also near to subway.
Good
7.9
Pros: Nice enough, rooms and general hotel nothing special but it’s handy to the convention center and reasonably priced. The spa was nice. Breakfast was good. Staff didn’t speak as much English as I’d hoped, but were generally helpful nonetheless.
Details
Reviews
Overall 9.0 Excellent
Based on 5,699 reviews
Location
9.6
Service
8.7
Pool
8.4
Breakfast
8.2
Bar
7.7
Room
7.1
WiFi
4.9
Comfort
4.0
Location
9.7
Service
9.0
Breakfast
8.5
Pool
8.3
Bar
8.0
Room
6.9
WiFi
4.1
Comfort
2.9
Location
9.6
Service
8.9
Pool
8.7
Breakfast
7.9
Bar
7.9
Room
6.9
Comfort
3.6
Location
9.5
Service
9.1
Breakfast
8.2
Room
7.0
Comfort
3.9
Location
9.8
Service
8.7
Pool
8.5
Breakfast
8.4
Room
7.4
Comfort
3.9
9.6 Excellent
Pros: All.
Cons: Nothing.
8.8 Excellent
Pros: The best thing about staying at my hotel was finding a central and clean place. Really in the financial heart of Shenzhen. Another great detail is that the check out is at 2 pm. Which gave us more time to attend meetings.
Cons: Be sure to ask for a high floor since in the front there is a restaurant area with a lot of noise and you could wake up at night.
10.0 Excellent
Pros: Great location! Super clean and convenient
Cons:
8.3 Excellent
Pros: The equipment is sufficient for a standard 5 star hotel! Nice staff
Cons: Nothing in the software, just the hardware
9.4 Excellent
Pros: This hotel was wonderful, we had a great stay. The manager (Thomas) was very helpful and accomodating.
Cons: We called earlier in the morning to extend our stay, and started getting phone calls about 11am asking us to check out. We informed them we called earlier, but the language barrier clearly prevented them from understanding our request. They just said "Yes, no problem" and obviously that was not the case. Either way, they were very pleasant about the misunderstanding, so be prepared to speak Chinese to them. Other than that, this hotel was amazing.
9.2 Excellent
Pros: Quite big room, comfortable bed, stable Wi-Fi, shower + bath in apartment, nice city view from window (27 floor), good tasted breakfast, 4pcs fast lifts. Outdoor swimming pool, dry and wet sauna and gym for free. Possible exchanging money at the reception. Perfect location, close to the exhibition center, close to the shopping mall Coco Park, close to the restaurant ls and bars (Mac donald at the corner of next building). Beautiful, comfortable 5stars hotel.
Cons: First day I got dirty sheets bed on my bed. Fortunately next day it was replaced. Too less tables at the breakfast, so we have to wait for free table sometimes.
9.2 Excellent
Pros: Great location. Spacious room and bathroom. Complimentary water in the room. There’s a cafe downstairs with very good fresh bakery, perfect for an easy breakfast
Cons: Housekeeping passes by the room in the afternoon, we were taking a nap and they woke us up. (We forgot to hang the do not disturb sign) We stayed in the non-smoking floor, however, there was a group of people smoking in he room next door with the door open... We missed a water refilling station to avoid having to use plastic bottles
9.2 Excellent
Pros: Convenient location (very close to a subway station), a lot of restaurants, clubs and pubs around... Quite comfy hotel at at good "price/performance" ratio... Enjoyable pool and a good fitness. Good breakfast. Friendly personnel (which is quite typical for Chinese hotels...)
Cons:
8.8 Excellent
Pros: Great location of the property. Walking distance to drinking places, mall for shopping and food & also near to subway.
Cons: Front desk staff can be more friendly
7.9 Good
Pros: Nice enough, rooms and general hotel nothing special but it’s handy to the convention center and reasonably priced. The spa was nice. Breakfast was good. Staff didn’t speak as much English as I’d hoped, but were generally helpful nonetheless.
Cons: Rooms a bit small, and the pool was inconvenient as to access it you had to walk through a function area that was either full of people or under construction for another function every time I tried which made it awkward enough that I didn’t bother. Spa couldn’t be charged to the room which was a bit odd.
With a stay at Marco Polo Shenzhen, you'll be centrally located in Shenzhen, a 4-minute drive from Happy Coast and 8 minutes from Happy Valley. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
With a stay at Shenzhen Shanghai Hotel, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, a business center, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
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Overall 9.0 Excellent
Based on 2,784 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.9
Pros: Though the property looks a bit old, everything is maintained in decent condition. Location is excellent. Staff do not speak much English except a couple of guys, but they are polite and helpful.
Okay
4.2
Excellent
10.0
Pros: The re epitomizing staff were very helpful and answered all our questions.
Good
7.1
Pros: Clean and cozy.
Excellent
8.8
Pros: Cosy and clean
Good
6.7
Pros: Loc and sraff
Excellent
9.2
Pros: Location and room was so nice and spacious
Excellent
9.2
Pros: HOTEL ROOMS ARE CLEAN AND NEAT , BUT LITTLE SMALL . EVEN THERE DELUX ROOM IS NOT THAT BIG .
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Details
Reviews
Overall 9.0 Excellent
Based on 2,784 reviews
Location
9.9
Cleanliness
9.1
Service
9.0
Food
8.7
Value
8.5
Room
7.3
Breakfast
7.0
WiFi
6.6
Location
9.8
Cleanliness
9.0
Service
9.0
Food
8.7
Breakfast
7.2
Room
6.5
Amenities
5.3
Comfort
4.2
Location
9.9
Cleanliness
9.1
Service
8.9
Food
8.6
Breakfast
7.1
Room
6.6
Comfort
4.3
Location
9.9
Cleanliness
9.1
Service
9.0
Food
8.9
Value
8.6
Room
7.2
Comfort
5.2
Location
9.6
Cleanliness
8.9
Food
8.9
Value
8.7
Service
8.3
Room
6.7
Vibe
5.6
7.9 Good
Pros: Though the property looks a bit old, everything is maintained in decent condition. Location is excellent. Staff do not speak much English except a couple of guys, but they are polite and helpful.
Cons: Internet is too slow, air conditioning was not good enough
4.2 Okay
Pros:
Cons: The rooms air-conditioning almost doesnot exist.
10.0 Excellent
Pros: The re epitomizing staff were very helpful and answered all our questions.
Cons: Nothing in particular
7.1 Good
Pros: Clean and cozy.
Cons: Old furniture
8.8 Excellent
Pros: Cosy and clean
Cons: A little bit old
6.7 Good
Pros: Loc and sraff
Cons: Rooms very small and not clean
9.2 Excellent
Pros: Location and room was so nice and spacious
Cons: Breakfast buffet is limited
9.2 Excellent
Pros: HOTEL ROOMS ARE CLEAN AND NEAT , BUT LITTLE SMALL . EVEN THERE DELUX ROOM IS NOT THAT BIG .
Cons:
With a stay at Shenzhen Shanghai Hotel, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, a business center, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Sheraton Shenzhen Futian Hotel located in the heart of Shenzhen’s business and shopping district, the Hotel is conveniently located to nearby attractions for your travel needs. Only 1 minute walking distance to Convention Center Metro Station from Hotel entrance, 2 minutes walking distance to Shenzhen Convention and Exhibition Center, 5 minutes’ walk to Futian High-speed Railway Station, 10 minutes’ drive to Futian Huanggang Checkpoint and 15 minutes’ drive to Luohu Checkpoint. The Hotel has 354 well-appointed guest rooms and 21 variety of meeting rooms which up to 8,000 square meters of function spaces. There are three types of restaurant choices like The Exchange with Buffet style dishes of international cuisines, Mezzo Italian restaurant with exquisite ingredients and Lobby Lounge of Afterward with refreshments. Alternatively, it is time to boost yourself at the well-equipped Fitness Centre or relaxed in the indoor and outdoor spacious swimming pool.
Overall 8.9 Excellent
Based on 2,430 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.9
Pros: Kindness of staff, location so central, next to MTR station and to Central Walk, amenities (restaurants, indoor and outdoor pools, nice gym)
Excellent
8.8
Pros: Good location and perfect breakfast can be included
Excellent
9.2
Excellent
8.0
Mediocre
3.8
Pros: Very poorly managed breakfast room, lots of noise, Staff had no experience of spoken English and it was hard to communicate with them
Excellent
10.0
Pros: Beautiful large comfortable room. The blackout curtains were great. Easy to relax in the room with chairs and a desk. All high quality fixtures and fittings, I loved my stay here.
Good
7.9
Pros: Bed are comfortable and the outdoor pool is nice
Mediocre
3.8
Excellent
9.2
Pros: Nice room, good service, excellent outdoor swimming pool
Excellent
9.6
Pros: Amazing place for staying. Breakfast buffet is great with many different international dishes. The hotel facilities are amazing. Location is good, just at the heart of Futian area. Totally worth.
Details
Reviews
Overall 8.9 Excellent
Based on 2,430 reviews
Location
9.7
Service
8.4
Breakfast
8.3
Room
7.4
Amenities
5.8
Value
5.4
WiFi
4.1
Location
9.6
Breakfast
8.1
Service
8.1
Room
7.0
Amenities
5.8
Value
5.1
Location
9.8
Breakfast
8.5
Service
8.4
Room
7.5
Pool
7.1
Value
6.0
Amenities
5.6
Location
9.8
Service
8.7
Breakfast
8.6
Room
6.6
Value
5.9
Location
9.8
Service
8.7
Food
7.7
Room
6.3
Comfort
6.3
Vibe
6.1
Amenities
5.9
7.9 Good
Pros: Kindness of staff, location so central, next to MTR station and to Central Walk, amenities (restaurants, indoor and outdoor pools, nice gym)
Cons: Breakfast with good variety but not excepcional, by 10:30 (end of period) immediately start removing things from tables. Outdoor pool fully occupied with Pool Party, noisy and no available chairs in quiet parts of huge rooftop for costumers, I end up on indoor pool...
8.8 Excellent
Pros: Good location and perfect breakfast can be included
Cons: Rooms are a bit old and have scratches
9.2 Excellent
Pros:
Cons: Lifts too slow
8.0 Excellent
Pros:
Cons: live band from the bar next to the hotel played music through mid night! on Friday night.
3.8 Mediocre
Pros: Very poorly managed breakfast room, lots of noise, Staff had no experience of spoken English and it was hard to communicate with them
Cons: The rooms had a terrible Mild Dew smell which made breathing very difficult
10.0 Excellent
Pros: Beautiful large comfortable room. The blackout curtains were great. Easy to relax in the room with chairs and a desk. All high quality fixtures and fittings, I loved my stay here.
Cons: All good
7.9 Good
Pros: Bed are comfortable and the outdoor pool is nice
Cons: More hot dish for breakfast and a small oven for the bread section would be perfect
3.8 Mediocre
Pros:
Cons: Wrong location.
9.2 Excellent
Pros: Nice room, good service, excellent outdoor swimming pool
Cons: Wait too long to check in/out
9.6 Excellent
Pros: Amazing place for staying. Breakfast buffet is great with many different international dishes. The hotel facilities are amazing. Location is good, just at the heart of Futian area. Totally worth.
Cons:
Sheraton Shenzhen Futian Hotel located in the heart of Shenzhen’s business and shopping district, the Hotel is conveniently located to nearby attractions for your travel needs. Only 1 minute walking distance to Convention Center Metro Station from Hotel entrance, 2 minutes walking distance to Shenzhen Convention and Exhibition Center, 5 minutes’ walk to Futian High-speed Railway Station, 10 minutes’ drive to Futian Huanggang Checkpoint and 15 minutes’ drive to Luohu Checkpoint. The Hotel has 354 well-appointed guest rooms and 21 variety of meeting rooms which up to 8,000 square meters of function spaces. There are three types of restaurant choices like The Exchange with Buffet style dishes of international cuisines, Mezzo Italian restaurant with exquisite ingredients and Lobby Lounge of Afterward with refreshments. Alternatively, it is time to boost yourself at the well-equipped Fitness Centre or relaxed in the indoor and outdoor spacious swimming pool.
Grand Mercure Shenzhen Oriental Ginza is located in the Futian business district, next to the Zhuzilin Metro Station. The hotel features 479 rooms with a choice of Shenzhen Bay or mountain views, three restaurants, three bars, an indoor swimming pool and fully equipped gym. It is located about 20 minute drive from the airport and Lowu Station, 15 minute drive from Huanggang Port and the Convention and Exhibition Centre. The hotel conference facilities are the ideal meeting venue for up to 400 delegates.
Overall 8.8 Excellent
Based on 7,629 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Excellent
10.0
Pros: I had a very warm welcome from Ms Serena, the customer manager. I arrived late due to flight delay ... She took the time to arrange a room for me and arranged perfectly all my accomodation. Very professional team. I am very satisfied. Hotel is well located with subway nearby (3 min walk). I highly recommend this place, wonderful stay with amazing breakfast and restaurant on 25th floor.
Excellent
8.3
Pros: The bed is awesome, 2 double bed and big room!! Pillow and air-con are comfortable
Excellent
8.8
Pros: The location is great, it’s in the central of the city, and right beside the Subway station, also has a lot of shops near by hotel, including restaurant, convenient store. The room is big and clean, the room service guy/lady were all very nice and efficient.
Good
7.5
Pros: Convenient
Mediocre
2.5
Mediocre
3.3
Pros: Leaving
Excellent
9.2
Pros: Beautiful comfortable hotel and room
Good
7.9
Pros: Executive floor room . Big enough. Breakfast ok. Gym ok , swimming pool nice.
Okay
4.6
Pros: more dining outlets n convenience store some seats at lobby more TV channels such as epl
Excellent
10.0
Pros: excellent hospitality management in Grand Mercure Shenzhen. Awesome experience.
Good
6.2
Details
Reviews
Overall 8.8 Excellent
Based on 7,629 reviews
Location
9.6
Wellness
8.9
Service
8.5
Room
7.2
Breakfast
7.2
WiFi
5.7
Location
9.6
Wellness
9.0
Service
8.7
Room
7.0
Breakfast
6.3
WiFi
3.8
Location
9.6
Wellness
8.8
Service
8.3
Room
7.8
Breakfast
7.1
Location
9.9
Service
9.5
Wellness
9.0
Room
7.5
Breakfast
7.2
Location
9.5
Service
8.5
Breakfast
7.2
Room
7.0
10.0 Excellent
Pros: I had a very warm welcome from Ms Serena, the customer manager. I arrived late due to flight delay ... She took the time to arrange a room for me and arranged perfectly all my accomodation. Very professional team. I am very satisfied. Hotel is well located with subway nearby (3 min walk). I highly recommend this place, wonderful stay with amazing breakfast and restaurant on 25th floor.
Cons:
8.3 Excellent
Pros: The bed is awesome, 2 double bed and big room!! Pillow and air-con are comfortable
Cons: Everything was good, except ..... the breakfast, frankly speaking, its....just so far so gd about the breakfast no matter in taste or kind of food, and I think if you have to extra charge to kids who height over 90 cm, but it's not worth to RMB 128, sorry for comment that
8.8 Excellent
Pros: The location is great, it’s in the central of the city, and right beside the Subway station, also has a lot of shops near by hotel, including restaurant, convenient store. The room is big and clean, the room service guy/lady were all very nice and efficient.
Cons: Whoever answering the phone at the reception certainly needs some extra training, I’ve been asking reception by phone for 3 times about the sauna services, each time comes with different answer
7.5 Good
Pros: Convenient
Cons: Sport gym. Water fountain was available but no water.
2.5 Mediocre
Pros:
Cons: Got charged for breakfast which tasted horrible and ridiculously expensive, ruined the whole experience Rooms are Not sound-proof, noise from other guests keep me.awake, including shower and flushing from above Location is a bit far not all taxi drivers can easily locate it
3.3 Mediocre
Pros: Leaving
Cons: Rubbish staff and behaviour
9.2 Excellent
Pros: Beautiful comfortable hotel and room
Cons: Card for room stopped working randomly and staff were rude about it even though this is their issue not ours
7.9 Good
Pros: Executive floor room . Big enough. Breakfast ok. Gym ok , swimming pool nice.
Cons: Sad staff , lobby bar closed too early .
4.6 Okay
Pros: more dining outlets n convenience store some seats at lobby more TV channels such as epl
Cons: maps on facilities in n outside hotel
10.0 Excellent
Pros: excellent hospitality management in Grand Mercure Shenzhen. Awesome experience.
Cons: Nothing
6.2 Good
Pros:
Cons: Food was expensive: Coffee was $10/cup. Hot milk was $10/cup.
Our room was not cleaned until 9pm at night. The elevators are slow and crowded.
Grand Mercure Shenzhen Oriental Ginza is located in the Futian business district, next to the Zhuzilin Metro Station. The hotel features 479 rooms with a choice of Shenzhen Bay or mountain views, three restaurants, three bars, an indoor swimming pool and fully equipped gym. It is located about 20 minute drive from the airport and Lowu Station, 15 minute drive from Huanggang Port and the Convention and Exhibition Centre. The hotel conference facilities are the ideal meeting venue for up to 400 delegates.
With a stay at Shanshui Trends Hotel North Huaqiang, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 100 square feet (9 square meters), including a conference center. Extended parking is available onsite.
Overall 8.7 Excellent
Based on 458 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Excellent
10.0
Pros: Clean, Good Breakfast, in the central of the markets
Details
Reviews
Overall 8.7 Excellent
Based on 458 reviews
Food
9.3
Location
9.3
Breakfast
9.1
Service
9.1
Room
6.8
Food
9.2
Location
9.2
Service
9.1
Breakfast
8.9
Room
6.2
Location
9.5
Food
9.4
Breakfast
8.9
Service
8.7
Value
8.2
Room
6.1
Amenities
5.2
Service
8.9
Room
5.8
10.0 Excellent
Pros: Clean, Good Breakfast, in the central of the markets
Cons:
With a stay at Shanshui Trends Hotel North Huaqiang, you'll be centrally located in Shenzhen, steps from Huaqiangbei and within a 5-minute drive of Shenzhen Convention and Exhibition Center. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has facilities measuring 100 square feet (9 square meters), including a conference center. Extended parking is available onsite.
Welcome to Shenzhen. Whether you’re here for work or play, you’ll love our great location, close to major corporate offices and popular tourist spots. The hotel is just minutes away from the Shenzhen Convention & Exhibition Center, the Civic Center and the Huanggang and Futian border crossings with Hong Kong. Plus, we’re only 40 minutes from Shenzhen Bao’an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. As a highly developed city in China, Shenzhen provides you with plenty of places to explore, as well as easy access to the central business district, which is just a 10-minute drive from the hotel. Within a 30-minute drive, Splendid China and China Folk Culture Villages introduce visitors to the country’s long history and varied cultures, while Window of the World puts the world under one roof. Enjoy a fun day at Happy Valley, which offers nine themed zones with almost 100 attractions for adults and kids.
Overall 8.6 Excellent
Based on 2,694 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.9
Pros: Totally is good
Excellent
9.0
Pros: 1. check-in staff has been very helpful and polite 2. quite a selection of foods for the breakfast buffet 3. location is quite convenient, but better to commute by taxi 4. hotel wifi is great
Good
7.5
Pros: The room is tidy and big enough! The front desk staff are friendly and understandable!
Excellent
10.0
Pros: good breakfast and perfect view from my room. the staffs are very nice and give me the best service.
Excellent
8.3
Pros: Great pool and gym!! Comfy bed and clean room
Excellent
8.3
Pros: They are particularly adapted to international travellers, not a hallmark of Shenzhen hotels in general. They have excellent on-site cuisine and are within a (fairly long) walk from facilities.
Excellent
9.2
Pros: Nice room
Excellent
8.8
Pros: Swimming pool and gym are great!
Excellent
8.3
Excellent
8.3
Pros: Excellent gym facilities. Nice breakfast.
Details
Reviews
Overall 8.6 Excellent
Based on 2,694 reviews
Wellness
9.3
Pool
8.7
Service
8.7
Breakfast
8.1
Location
8.0
Room
6.6
WiFi
6.3
Service
9.2
Breakfast
8.3
Location
7.9
Room
5.9
Vibe
5.3
Service
8.8
Pool
8.7
Location
8.4
Value
8.2
Breakfast
8.1
Room
6.4
Vibe
5.0
Service
8.7
Breakfast
7.8
Location
7.8
Value
7.7
Room
6.0
Vibe
4.7
Amenities
4.1
Service
8.7
Location
8.2
Breakfast
7.9
Cleanliness
7.0
Room
6.5
Vibe
5.3
7.9 Good
Pros: Totally is good
Cons: Beeutifull hotel,respectfull staff,clean
9.0 Excellent
Pros: 1. check-in staff has been very helpful and polite 2. quite a selection of foods for the breakfast buffet 3. location is quite convenient, but better to commute by taxi 4. hotel wifi is great
Cons: 1. should offer scheduled hotel shuttle bus to the nearby MTR station
7.5 Good
Pros: The room is tidy and big enough! The front desk staff are friendly and understandable!
Cons:
10.0 Excellent
Pros: good breakfast and perfect view from my room. the staffs are very nice and give me the best service.
Cons: nothing !
8.3 Excellent
Pros: Great pool and gym!! Comfy bed and clean room
Cons: Shower pressure was VERY badm Not enough English TV channels. Breakfast was VERY busy
8.3 Excellent
Pros: They are particularly adapted to international travellers, not a hallmark of Shenzhen hotels in general. They have excellent on-site cuisine and are within a (fairly long) walk from facilities.
Cons: It's the closest good hotel to Futian checkpoint to Hong Kong and why I stay there. They operate a shuttle but many travellers prefer to walk, although the walk is less than pleasant.
9.2 Excellent
Pros: Nice room
Cons: Location is a bit far away from restaurants and shopping. You need a taxi to get to anywhere. Room is a bit small according to Chinese standard
8.8 Excellent
Pros: Swimming pool and gym are great!
Cons:
8.3 Excellent
Pros:
Cons: The location
8.3 Excellent
Pros: Excellent gym facilities. Nice breakfast.
Cons: Water pressure in bathroom not high enough
Welcome to Shenzhen. Whether you’re here for work or play, you’ll love our great location, close to major corporate offices and popular tourist spots. The hotel is just minutes away from the Shenzhen Convention & Exhibition Center, the Civic Center and the Huanggang and Futian border crossings with Hong Kong. Plus, we’re only 40 minutes from Shenzhen Bao’an International Airport (SZX) and 90 minutes from Hong Kong International Airport (HKG), easily accessible via taxi. As a highly developed city in China, Shenzhen provides you with plenty of places to explore, as well as easy access to the central business district, which is just a 10-minute drive from the hotel. Within a 30-minute drive, Splendid China and China Folk Culture Villages introduce visitors to the country’s long history and varied cultures, while Window of the World puts the world under one roof. Enjoy a fun day at Happy Valley, which offers nine themed zones with almost 100 attractions for adults and kids.
Where to stay in Futian (Shenzhen)?
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