Scoot (TR) - Read reviews & book flights - KAYAK

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Guest reviews

Overall rating

6.2 Good

Based on 74 reviews

Overall

6.8

Boarding

7.0

Comfort

6.2

Crew

7.1

Entertainment

4.7

Food

5.2

Recent reviews

All reviews
Positive
Neutral
Negative

3.3

Disorderly boarding and terrible food logistics

Cons: Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself.

Reviewed Jul 2017

review from
5.3

Pros: It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?

Reviewed Jul 2017

review from
2.0

Cons: An hour and half delayed without prior notice. So i had to wait at the gate.

Reviewed Jun 2017

review from
10.0

Arrived early, we had a very nice professional crew.

Pros: The spicey Korean noodles that can be purchased on board.

Cons: No leg room, but again I can't really complain on a 2.5 hour flight.

Reviewed Jun 2017

review from
7.3

Discount carrier got the job done!

Pros: Early baggage check and fast boarding. The flight was on time, too.

Cons: Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Reviewed Jun 2017

review from
10.0

Great flight

Pros: Great. Not only on time but landed ahead of schedule

Reviewed Jun 2017

review from
2.0

Dirty flight. 0 service

Pros: nothing

Cons: everything

Reviewed May 2017

review from
7.6

Delay and sudden change in gate.

Pros: Friendliness of crew and prompt boarding

Cons: Delays and sudden change in gate(thou its not the airline fault)

Reviewed May 2017

review from
4.6

A basic trip to get me where I need to go.

Pros: Safe smooth flight. No frills.

Reviewed May 2017

review from
2.0

Tiger messed up booking . Wrong seats despite paying for emergency row

Pros: The Flight crew in charge (ex SQ ) was fantastic

Cons: I travel Tiger very often. This was the worst ground handlers I have had

Reviewed Apr 2017

review from
5.3

No refund/apply to another flight

Cons: Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!

Reviewed Mar 2017

review from
3.6

Meh

Pros: We arrived early.

Cons: No one at the boarding gate to allow passengers that paid for early boarding to board. They were already calling row numbers by the time anyone showed up. The wall in front of the bulkhead means you don't actually get more leg room by paying for the bulkhead seat. I wouldn't bother again. You'll probably have more room by putting your legs under the seat in front of you. Why do they still make you turn off your iPad on takeof? The other airlines have already stopped this silly practice that doesn't nothing to increase safety. Baggage delivery was too slow.

Reviewed Mar 2017

review from

10.0

Arrived early, we had a very nice professional crew.

Pros: The spicey Korean noodles that can be purchased on board.

Cons: No leg room, but again I can't really complain on a 2.5 hour flight.

Reviewed Jun 2017

review from
10.0

Great flight

Pros: Great. Not only on time but landed ahead of schedule

Reviewed Jun 2017

review from

7.3

Discount carrier got the job done!

Pros: Early baggage check and fast boarding. The flight was on time, too.

Cons: Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours.

Reviewed Jun 2017

review from
7.6

Delay and sudden change in gate.

Pros: Friendliness of crew and prompt boarding

Cons: Delays and sudden change in gate(thou its not the airline fault)

Reviewed May 2017

review from

3.3

Disorderly boarding and terrible food logistics

Cons: Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself.

Reviewed Jul 2017

review from
5.3

Pros: It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?

Reviewed Jul 2017

review from
2.0

Cons: An hour and half delayed without prior notice. So i had to wait at the gate.

Reviewed Jun 2017

review from
2.0

Dirty flight. 0 service

Pros: nothing

Cons: everything

Reviewed May 2017

review from
4.6

A basic trip to get me where I need to go.

Pros: Safe smooth flight. No frills.

Reviewed May 2017

review from
2.0

Tiger messed up booking . Wrong seats despite paying for emergency row

Pros: The Flight crew in charge (ex SQ ) was fantastic

Cons: I travel Tiger very often. This was the worst ground handlers I have had

Reviewed Apr 2017

review from
5.3

No refund/apply to another flight

Cons: Unusual traffic jam in Jakarta caused me and friend to miss our flight. When booking next avail flight we were ticks regardless of why we were late, zero dollars would be allowed. Note flight was scheduled for 8 PM. We left our hotel at 1600hrs for a 20 mile ride to airport- should have been plenty of travel time!

Reviewed Mar 2017

review from
3.6

Meh

Pros: We arrived early.

Cons: No one at the boarding gate to allow passengers that paid for early boarding to board. They were already calling row numbers by the time anyone showed up. The wall in front of the bulkhead means you don't actually get more leg room by paying for the bulkhead seat. I wouldn't bother again. You'll probably have more room by putting your legs under the seat in front of you. Why do they still make you turn off your iPad on takeof? The other airlines have already stopped this silly practice that doesn't nothing to increase safety. Baggage delivery was too slow.

Reviewed Mar 2017

review from

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Scoot contact information

TR IATA code
+65 3158 3388 Call
flyscoot.com Visit

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