Santo Domingo hotels in Ciudad Nueva
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This hotel faces the Caribbean Sea, just minutes from the Santo Domingo shopping center, and offers spa services and a cozy restaurant. The Napolitano Hotel & Casino has an outdoor pool surrounded by sun loungers and parasols. The spa has a massage service.The hotel's restaurant, the Terrace, serves international cuisine. There is also a bar. Napolitano Hotel is a 35-minute drive from Las Amricas International Airport. The nearest beach is Boca Chica, 36 km away. Our clients say that this
Overall 8.4 Excellent
Based on 1,155 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Nice pool, friendly staff with a good atmosphere. Breakfast had good choice with Dominican varieties.
Excellent
9.2
Pros: Location
Okay
5.0
Pros: Location was great. Food was great at hotel.
Good
6.5
Pros: Only the room The bed was very comfortable.
Excellent
10.0
Pros: The service staffs were very attentive. The breakfast was great with everything you could want in a breakfast.
Excellent
8.0
Pros: The close proximity to everything
Okay
5.7
Pros: We were there for one night and had no time to fix the AC due to a late check in and tiredness ..it was a cuadruple reservation and no extra towels were placed so I had to ask for them..the bath tub was to small and it didn't look clean.
Good
7.5
Pros: Location
Excellent
10.0
Pros: Awesome
Excellent
8.0
Pros: The rooms were clean and also liked breakfast.
Excellent
10.0
Excellent
8.5
Pros: Spa
Pool
Restaurant
Staff
Details
Reviews
Overall 8.4 Excellent
Based on 1,155 reviews
Bar
9.5
Location
9.3
WiFi
9.2
Service
8.8
Breakfast
8.5
Room
7.1
Amenities
5.4
Comfort
4.0
Location
9.1
Service
8.8
Breakfast
8.8
Room
6.9
Comfort
3.9
Location
9.3
Value
5.9
Room
5.3
Location
9.4
Service
9.0
Breakfast
8.7
Room
5.7
Room
6.4
8.0 Excellent
Pros: Nice pool, friendly staff with a good atmosphere. Breakfast had good choice with Dominican varieties.
Cons: Air conditioner was noisy, recorded music throughout the hotel was too loud, probably a Dominican preference. Road in front of the hotel was full of traffic most of the time with noisy small motor bikes.
9.2 Excellent
Pros: Location
Cons: It could have been better rooms for the price
5.0 Okay
Pros: Location was great. Food was great at hotel.
Cons: Lack of water and towels. Toilet would not flush easily and shower leaked into the bathroom floor.
6.5 Good
Pros: Only the room The bed was very comfortable.
Cons: The Hotel absolutely doesn't deserve the 4 star rating.Probably the rating was based on the facilities that hotel provides. Appart from the room which was very confortable all the rest was of substandard more like a 2 star Hotel.The communal areas are very run down in urgent need of refurbishment very 70's look, especially the breakfast room.Its more like a canteen and food is of the lowest quality standards. Al in all very depressing feel wouldn't recommend it at all lt kills the joy of holiday with shabby and depressing interior . Latst time i stayed in Boutique Palacio in zona colonial .This time wanted a bit off change and proved to be mistake.Palacio is lower start rating but much better option..as its got the charm of Spanish colonial architecture and very good feel factor.
10.0 Excellent
Pros: The service staffs were very attentive. The breakfast was great with everything you could want in a breakfast.
Cons: The room was very small. The casino wasn't very. But the hotel and room was very clean. The staffs were excellent. E
8.0 Excellent
Pros: The close proximity to everything
Cons:
5.7 Okay
Pros: We were there for one night and had no time to fix the AC due to a late check in and tiredness ..it was a cuadruple reservation and no extra towels were placed so I had to ask for them..the bath tub was to small and it didn't look clean.
Cons:
7.5 Good
Pros: Location
Cons:
10.0 Excellent
Pros: Awesome
Cons:
8.0 Excellent
Pros: The rooms were clean and also liked breakfast.
Cons: The parking to small.
10.0 Excellent
Pros:
Cons: Was perfect why I go back
8.5 Excellent
Pros: Spa
Pool
Restaurant
Staff
Cons: Food was good, menu was poor. Did not find many selections of food that I would have liked.
This hotel faces the Caribbean Sea, just minutes from the Santo Domingo shopping center, and offers spa services and a cozy restaurant. The Napolitano Hotel & Casino has an outdoor pool surrounded by sun loungers and parasols. The spa has a massage service.The hotel's restaurant, the Terrace, serves international cuisine. There is also a bar. Napolitano Hotel is a 35-minute drive from Las Amricas International Airport. The nearest beach is Boca Chica, 36 km away. Our clients say that this
You'll be centrally located in Santo Domingo with a stay at RIG Puerto Malecon, within a 15-minute walk of Cathedral of Santo Domingo and Parque Colon. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
Overall 7.7 Good
Based on 735 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Their willingness to correct any and all issues was unparalleled. All staff was friendly and helpful. The rooms were clean. The restaurant is awesome from the food to the staff. I especially loved the papaya milkshakes.
Okay
5.4
Pros: Attention was 10 plus...excellent.
Mediocre
3.8
Pros: One representative in the reception desk.
Excellent
10.0
Pros: The staff was very helpful. The hotel was advertised. The included breakfast was well worth the money. Location is great fir exploring the colonial zone.
Excellent
8.0
Pros: Me gustó mucho la localización del hotel, la habitación está equipada con todo lo necesario para pasar las noches.
Okay
5.8
Pros: The general areas like pool and restaurant are very nice. The surroundings feel pretty safe.
Details
Reviews
Overall 7.7 Good
Based on 735 reviews
Beach
10.0
Value
8.6
Service
8.3
Location
8.0
Breakfast
6.2
WiFi
4.9
Cleanliness
4.6
Room
4.2
Comfort
2.8
Service
8.1
Vibe
7.9
Location
7.9
Breakfast
6.2
Cleanliness
5.4
Room
4.2
Comfort
3.0
Location
8.4
Service
8.2
Breakfast
6.1
Cleanliness
4.4
Room
3.4
Comfort
2.7
Service
8.3
Location
8.1
Breakfast
6.2
Room
4.2
Comfort
3.0
Service
8.3
9.2 Excellent
Pros: Their willingness to correct any and all issues was unparalleled. All staff was friendly and helpful. The rooms were clean. The restaurant is awesome from the food to the staff. I especially loved the papaya milkshakes.
Cons: Noisy street
5.4 Okay
Pros: Attention was 10 plus...excellent.
Cons: The bed was extremely small..for me my wife and my little son , bathroom leaking, space to cook ..we dont even feed on that space.the pool is extremely dangerous because we dont even have any space to walk around .
3.8 Mediocre
Pros: One representative in the reception desk.
Cons: Paid to upgrade room to an ocean view room. The room given was not the room requested. The rooms and bathrooms looks larger online. The water to take a shower gave me a rash in my body. The towels were not change everyday nor the sheets. The room was given unclean. Not enough staff and the majority of the staff were not pleasant.
10.0 Excellent
Pros: The staff was very helpful. The hotel was advertised. The included breakfast was well worth the money. Location is great fir exploring the colonial zone.
Cons: The pool was very small. The hot water in the shower works but is unpredictable. Not a luxury hotel but very comfortable.
8.0 Excellent
Pros: Me gustó mucho la localización del hotel, la habitación está equipada con todo lo necesario para pasar las noches.
Cons: No me gustó, a la hora de dormir, hay mucha claridad en las habitaciones por la luz de los pasillos.
5.8 Okay
Pros: The general areas like pool and restaurant are very nice. The surroundings feel pretty safe.
Cons: Older property. The rooms were ok - dated. Ok for like an overnight stay as was my case.
You'll be centrally located in Santo Domingo with a stay at RIG Puerto Malecon, within a 15-minute walk of Cathedral of Santo Domingo and Parque Colon. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
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