Santo Domingo hotels near Chu Chu Colonial

Cons: Need hot water for showers, better breakfast menu. Could use a pool

Cons: No internet. Terrible

Cons: The staff, the manager charge me 50 $ because someone visit me for 10 min,when I ask him to shoe me he said it's only a verbal order !

Cons: room service terrible wifi never works good not even to send a text over the internet

Cons: The mattress needs upgrade. Also dividing glass wall in shower should be longer, because the water is splashing infront of toilet. Or add curtain. We also did have noisy guests on Friday night. It will be very nice for guests and extra income for hotel if you serve lunch and dinner on terrace.

Cons: Two small towels daily- no hand towels, wash clothes, etc. small small rooms. Bed not great. Sheets not great. Shower did not have hot water some days.

Cons: The breakfast buffet was expensive.

Cons: There is nothing to not like. Ok maybe a small desk in the room would be nice....but there is a business center.

Cons: You can hear everything through the walls. It was difficult to feel like it was intimate.

Cons: Any problems I had were taken care of so quickly I don't even remember what they were.

Cons: Nobody couldn't help me

Cons: Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a

Cons: I didnt like the poor customer service at front desk, rude & unprofessional.

Cons: The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.

Cons: Very good staff Annie Bello and Erleen Garcia very professional

Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Cons: Noisy street noise along highway

Cons: Restaurante staff very bad

Cons: They charge per guest. I was traveling with my two kids and they charged me extra for each.

Cons: upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go

Cons: We had a junior suite on the main floor. The traffic noise woke us up on several occasions. Get a room on a higher floor TV was almost un watchable due to problems with the color. I reset it to the factory settings but no luck. AC was either full on or off. No in-between.

Cons: nothing too bad, but staff was just okay, not super attentive and not particularly helpful when i had issues, i wouldn't consider them outright rude or anything though. e.g. -- i asked for a first aid kit or a bandage etc (in spanish) when my bf cut his foot and they just kinda shrugged and stared, so i just had to go outside and look for a pharmacy. -- i asked for the balcony door to be unlocked and they just never got around to it for the entire duration of my stay, etc. the free/not-free breakfast debacle: like another reviewer, i also was kind of confused when at checkin they said i had to pay for breakfast (the description said it was included). i chalked this up to an inaccurate description sent to the various hotelerie sites, and just assumed i'd pay for it a subset of the days, but then at checkout they didn't charge me for any of my breakfasts... so eh? if i had known it was actually included instead of hearing conflicting information i would have eaten breakfast there 100% of the time and saved some money : \ a lot of these might just be cultural differences, which is why i wanna reiterate that it wasn't too bad... i just wouldn't call it amazing service as i'd heard described in other reviews.

Cons: The bright light outside my door was annoying at night.

Cons: Didn't love the room we were given--under the stairs. But at the end of the day, it was fine.

Cons: The continental breakfast was limited to one item, I've never seen that in any hotel in this country. The hot tub should be removed from the list of accommodations, as I read a person put in March that the jacuzzi was broken, yet I assumed in a 6 month period it had been fixed. I was wrong, and my boyfriend and I were really looking forward to that aspect of the stay as our weekend getaway. There were a lot of mold spores on the shower tiles. Location might make some travelers from outside DR nervous, it's fairly dark and desolate at night,but we both live here so it wasn't an issue. It's good for a short walk to anything you want to see in Zona Colonial.