3 stars
Napolitano Hotel
Ave. George Washington #51 Esq. El Numero, Malecon, Santo Domingo 3691, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 687 1131Photos of Napolitano Hotel
Overview
This hotel faces the Caribbean Sea, just minutes from the Santo Domingo shopping center, and offers spa services and a cozy restaurant. The Napolitano Hotel & Casino has an outdoor pool surrounded by sun loungers and parasols. The spa has a massage service.The hotel's restaurant, the Terrace, serves international cuisine. There is also a bar. Napolitano Hotel is a 35-minute drive from Las Amricas International Airport. The nearest beach is Boca Chica, 36 km away. Our clients say that this
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Napolitano Hotel
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Dining
- Wine glasses
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
General
- Family rooms
- Landmark view
- Pool view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Telephone
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Bathroom
- Hairdryer
- Public bath
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet paper
Things to do
- Gift shop
- Eco tourism
- Beach access
- Bicycle hire
- Casino
- Karaoke
- Night club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
Reviews of Napolitano Hotel
7.8
Good
1218 verified ratings
Wonderful
489
Very good
226
Good
227
Okay
77
Fair
84
Mediocre
41
Poor
74
Guests say
Guests generally appreciate the hotel's excellent location, highlighting its proximity to the colonial area and the beachfront. However, many reviews point out significant issues with the service quality, including billing errors and a long-standing decline in customer service. Cleanliness also appears to be a concern for several guests, with mentions of unclean facilities and poorly maintained areas. Despite these negative aspects, some guests enjoyed the amenities, like the pool and breakfast options.AI-generated from customer reviews
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Score by provider
7.8 out of 10
366 reviews
8.2 out of 10
2 reviews
9 out of 10
2 reviews
8 out of 10
6 reviews
Cons (-) Was perfect why I go back
Pros (+) Spa Pool Restaurant Staff
Cons (-) Food was good, menu was poor. Did not find many selections of food that I would have liked.
Pros (+) The close proximity to everything
Pros (+) Awesome
Pros (+) We were there for one night and had no time to fix the AC due to a late check in and tiredness ..it was a cuadruple reservation and no extra towels were placed so I had to ask for them..the bath tub was to small and it didn't look clean.
Pros (+) I like the food
Cons (-) This hotel is good for people that are looking for prostitute male and females, the hotel pictures in the Internet everything looks clean and new but the reality is that the hotel needs to be remodel bacause everything is old.
Location
Ave. George Washington #51 Esq. El Numero, Malecon, Santo Domingo 3691
What's nearby
- El Obelisco Macho320 m
- Mercado Modelo1 km
- Catedral Primada de América1.1 km
- Parque Colon1.1 km
- Chu Chu Colonial1.2 km
- Amber Museum1.2 km
- ChocoMuseo1.2 km
- Fortaleza Ozama1.3 km
- Panteón de la Patria1.3 km
- Museo de las Casas Reales1.4 km
- Alcazar de Colon1.5 km
- Church of Saint Barbara1.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Napolitano Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price