Santa Fe hotels near New Mexico State Capitol

Cons: Disappointed in the mandatory valet parking and respective fee.

Cons: Bed and pillows

Cons: Every aspect of this hotel was excellent.

Cons: 1. Room was very shabby and in desperate need of make-over. 2. Loud music from bar goes on every night until 11:00. Very disturbing. 3. So over-priced for what we got. 4. Did not find Stephen at the front desk to be helpful at all. 5. Will NOT use hotel again.

Cons: Room not as described or pictured at all, Huge disappointment. Also first room they checked us into had someone's drinks on the desk along with other items. Also when checking in, the manager said "Oh, you booked third party". Why should that matter? Made me fell like a low class guest. Then finally after being checked in to 2 other rooms, the third room was satisfactory. Also the pool and spa is not very good. Have had much much better at a Holiday Inn Express for hot tub, pool, and fitness equipment.

Cons: The La Fonda is a fine, venerable institution. Santa Fe has an extraordinary architectural homogeneity (in a good sense). The must have very strict zoning rules for the historical district. That being said, it all seemed a bit artificial, without the sights and sounds of real town. Not far out, there are miserable reservations with dirt-poor housing and a feeling of desolation. That is not La Fonda's fault, of course, but it is a bit shocking.

Cons: My view was of a parking lot.

Cons: Candy and snacks were too expensive.

Cons: Only negative I can think of is their fitness center's a bit of an afterthought, especially when both treadmills were broken at the same time. If you're going to charge everyone a mandatory fee for its use, you should at least keep the equipment working. And while the valet parking staff were awesome, having to pay for valet if you wish to park there is also a little annoying. (I would have anyway, but I can certainly see how someone would not want to.)

Cons: Mostly, the staff was great and friendly. However, a bad experience in the bar was really disappointing. I wanted to order a light meal (available there) and a glass of wine. I sat alone at my table for at least 15 minutes, while others who were couples were getting waited on and served. They had even come after me! After about 15 minutes, I realized that I wasn't going to be served. So I went up to the bar, where 3 of the bar staff were talking and laughing. Finally, "Luis" took my order of a glass of wine. I commented that I didn't realize thT I had to come up to the bar myself and get a drink. He never responded and gave a slight smirk. I am handicapped and have trouble walking due to 4 fractured vertebrae. I would have appreciated an apology and then have someone come back and check! I slowly drank my wine, and still no service, while others around me (couples) were served. I wanted another glass of wine and a light bite to eat. But obviously that wasn't going to happen unless I chased someone down. So I just left. Regarding Luminare, the restaurant, service was ok. Nothing stellar. At dinner, I wasn't informed of any specials, yet I heard other tables getting the full treatment. I feel that because I am a woman alone, I was sort of treated as a second class citizen. Lorenzo the bellhop was GREAT. So were the front desk staff.

Cons: I have stayed at other spa resorts. I don't think the Loretto should call itself a "spa" in the title since it doesn't have any sauna, steam room, or similar facilities. When I stay at a spa, I am really looking for those types of facilities. Also, although they were "nice," I didn't feel staff was really game for checking in with guests about their needs. For example, at the pool, there were several groups of guests the day I was enjoying the pool which also happened to be on the weekend of a big fiesta. Guests (including myself) had to go inside to ask for food/bev service and towels were at your own service. If this hotel really wants to be considered a destination for spa travelers, guests shouldn't have to walk into the lounge area in their swimming attire to ask for food/bev service (yes, there is a phone at the pool a guest can use to call the bar for service but it's just as easy at that point to walk 2 more steps into the bar). Food/Bev management, please schedule an extra waitstaff to attend to pool guests on weekends. Thanks! once I did touch base with the bartender, she was very sweet and attentive! oh and also, please offer guests water while they are at the pool especially since many travelers aren't used to the elevation. I enjoyed my stay, thank you.

Cons: The spa was mediocre at best.

Cons: The rooms are very average and dark. In my opinion, they are very overpriced, as is the restaurant. I expected better decorating in the rooms, considering the hallways and public areas of the hotel are very nice. One person in our party discovered their bed had been thrown-up in the night before and improperly cleaned. When they pulled down the comforter, they were greeted by the offensive odor and put a towel on the bed and found it was still wet. Their night was comped, but that's about as bad as it can get.

Cons: Food was overpriced and the breakfast was lousy Housekeeping service fee? Are you kidding

Cons: Didn't like having to valet our car.

Cons: I left a scarf behind in the room and housekeeping was not able to find it.

Cons: No resort fee if extra facilities not used

Cons: Excellent for large groups or tours.

Cons: I think it's time for a furniture/drapery upgrade in the rooms, especially the mattresses. I expected better in a "luxury" hotel. If I had paid full high season price for this hotel, I would have been dissapointed.

Cons: The rooms are very dark. No overhead lighting, just floor lamps.

Cons: The room service was a little expensive for what it was. The massages are also a bit over priced as well.

Cons: We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.

Cons: The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the dirty towels were overflowing, the pool and hot tub had debris at the bottom, and there wasn't much to be desired.

Cons: Windows in room were a little janky

Cons: Was not told garage cost extra. Asked for extra towels twice and never got, bathroom exhaust fan inoperable, asked for quiet location but got room close to one with barking dogs and children playing in the hall.

Cons: 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.

Cons: Nothing

Cons: The front desk staff was rude when I checked in. The refridgerator kept me up all night, in fact, the room was noisy.

Cons: We actually didn’t stay there . Looks NOTHING like there website! Horrible musty smell in the lobby Cheap and dirty. Looked at the room and left.

Cons: Some more snack options in the main lobby as there are no restaurants close. Pool was drained for the winter season still but it’s was 75 degrees all weekend.

Cons: The pool doesn't open until 8:30 am, which is too late as I had to be at my conference by 9, the pillows on the bed were an odd very very small size, all the faucets were backwards, cold was hot and vice versa. Staff was so so. Most of the women working during the week were great, helpful and friendly. On the weekends, not so much. On Saturday morning I reported that my shower was spraying water all over the bathroom. Sunday morning it still hadn't been repaired. Bar staff has somewhat of an "attitude" as well, which is unfortunate. I guess because I asked for some ice, rather than buying a drink?? The hotel feels overpriced for what you get especially since there are so many other options in Sante Fe.

Cons: Clean it up or condemn it.

Cons: First floor rooms have no cell phone service due to the solid construction of the hotel.

Cons: Facility - sewer smell, heat not working

Cons: The fireplace in the room didn't work, they charge 22 a day to park.

Cons: Staff was glum at check and unhelpful. Room was musty smelling. Toilet kept running all night

Cons: Rooms were a little dated, but the cozy bed made up for the old carpet.

Cons: The water from the shower head was too strong. Other than that it was great.

Cons: Not sure if I was expected to tip shuttle bus drivers on every trip.

Cons: The hotel layout was more like a motel. The room was dark and furniture was scratched and chipped. The bathroom was old, small, did not seem very clean and very outdated. Had a problem finding the hotel. Very overpriced I paid more than I paid for a four star Marriott and Hilton hotel in this same trip.

Cons: Wi fi down for a week or more

Cons: Hallways were a bit unkempt. Could have been vacuumed more.

Cons: Parking Lot looks bit run down. Furnishing is nice, but some are too worn out. TV is old tube, maybe around 22" size, but matches to furniture.