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Hotels near Albuquerque Airport

Hotels near Albuquerque Airport

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Albuquerque (ABQ) - Albuquerque, NM, United States
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Best hotels near Albuquerque Airport

Cleanliness
9.4
Comfort
9.3
Facilities
9.6
Location
9.0
Overall
9.2
Overall 9.0 Excellent
Based on 637 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.6
Location
9.0
Overall
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.4
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.6
Services
8.9
Staff
9.0

Excellent 10.0
Pros: The rooms were amazing! The staff was friendly! The whole place was awesome!
Cons: It couldn't have been better! Things were amazing as is!
Excellent 8.0
Pros: It was clean and spacious.
Cons: Because of COVD: -they don’t have a shuttle. You need to try and see if they can arrange for a ride for you. It took 45 minutes to get a taxi out here. (Good luck getting a ride from a ride share App.) -breakfast was okay, at least they had something warm (scrambled eggs and a sausage patty) plus choice of packaged hard boiled egg, muffins, apple, juice, yogurt and cereal. - the central heating runs warm (74*) I think though this is a NM thing. It was like that at most places we went to, restaurants and/or museums.
Good 6.0
Pros: Second night we moved to room with beautiful view more comfortable beds
Cons: This room has uncomfortable beds box spring had crackle noise
Excellent 10.0
Pros: The breakfast was great, and the room was very clean
Okay 5.0
Pros: The size of the room Location of the room
Cons: The cleanliness of the room
Good 6.0
Pros: The location
Cons: Breakfast was not very good
Excellent 10.0
Pros: The cleanliness, the staff was extra nice.
Cons: No
Excellent 10.0
Pros: Great place to stay, would recommend
Cons: Indoor pool should be open 24/7
Excellent 10.0
Pros: How clean it was, the front desk lady was wonderful. She was quick and super friendly.
Excellent 10.0
Pros: This was a last minute stay and I was worried the room would be substandard. It was big and clean and comfortable. The only drawback was the shower was for handicapped people so it was a little tight but not really an issue.
Excellent 8.0
Pros: Price and location
Excellent 10.0
Pros: Very quiet room with a beautiful view. The only negative is that the tv is not positioned in front of the bed, which left me with a sore neck after a few hours of tv watching.
Excellent 10.0
Pros: Roomy and clean
Cons: No
Excellent 9.0
Cons: Desk chair and Shower head was broken.
Good 7.0
Pros: Great staff, good location. Good temperature of pool and hot tub.
Cons: Low water pressure, towels out in the Pool área.
Excellent 9.7
Pros: The size and cleanliness of the room were the best features! The breakfast was hot and tasted great!
Cons: The noise level between the floors was the only disappointing part. The room above us was up 5-6 times and stomped across the floor all hours of the night. It was so loud, it made it hard to sleep! There is air traffic noise which is expected being so close to the airport. This didn’t really bother us, just alerting others this is to be expected.
Excellent 8.0
Cons: Location
Excellent 9.0
Pros: The hotel was nearly new, very clean, and well staffed.
Cons: The hotel was difficult to find. The GPS did not recognize the street address, and we had to go it on our own, but did successfully locate it. They need to put better directions on the website map.
Excellent 8.8
Pros: The staff members were friendly, helpful, and efficient. They all seemed to go above and beyond the confines of their job. The breakfast was great. Using fairly basic ingredients, the staff provided us with a healthy, tasty breakfast -- yogurt, good fruit, good breakfast meat, oatmeal, as well as the standard waffles etc. It was probably the best breakfast that I've had at a Hampton. They kept it stocked and fresh. The dining room was really comfortable and well set up. There was a decent amount of space between diners; we weren't crowded. The people working there were gracious. Check in was fast and friendly, as was check out. Anything we requested was given quickly and graciously.
Cons: The pool area was not as clean as it could have been. The smell from the hot tub, while not strong, indicated that attention was needed. The rooms were clean enough, but not great. But they didn't feel as sharply maintained as other places. For example, there was a bug in the room. Although it was a suite, there was only one little bottle of shampoo and conditioner; we had to ask for more. It wasn't the end of the world. The front desk was incredibly helpful and generous. It was just not as good looking and well thought out as other Hampton rooms. The set up was odd, too. The suite had no dividing wall or door. Instead, a large credenza-type object divided the room. And the second sink was to the side as you entered the room.
Good 6.0
Pros: good location, nice staff, clean room
Cons: The reservation was for a suite with two beds and a hideaway bed, but the room only had one bed and a hideaway.
Okay 4.0
Pros: Good bed, pillows, linens, convenient to airport and access to I-25
Cons: Breakfast more processed than earlier visits, walls very thin-could hear neighbor snoring and peeing
Poor 1.0
Cons: They gave our room away so we had to change hotels. This was after I had called and confirmed the reservation and advised they we would be arriving late.
Hampton Inn & Suites Albuquerque Airport - Albuquerque
Rated no. 1
9.0
Excellent 9.0
Based on 637 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
7.3
Location
9.0
Overall
6.6
Overall 8.8 Excellent
Based on 199 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
7.3
Location
9.0
Overall
6.6
Cleanliness
9.4
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.2
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.3
Services
8.6
Staff
8.5
Cleanliness
9.5
Comfort
9.8
Location
9.1
Services
9.2
Staff
8.8
Cleanliness
8.3
Comfort
8.4
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
8.9
Comfort
9.3
Location
9.2
Services
8.7
Staff
8.2

Good 6.0
Pros: The hotel room was very big, and spacious.
Cons: The rooms need to be cleaned better had to get to a plug and there something coming down the wall that was brown, and the walls were paper thin we were kept up all night by a family next to us.
Good 6.0
Pros: The space in the room was great. Hotel was clean. Staff was helpful.
Cons: Walls were paper thin. We could hear every word from the people next door and their music.
Excellent 10.0
Pros: The room accommodation was nice for our family get away.
Cons: None
Excellent 10.0
Pros: The room was very clean. I would definitely stay here again! 10 out of 10 for sure!!!
Cons: There was nothing I didn’t like!!!
Okay 5.0
Cons: Cleanliness was not good. The breakfast was horrible.
Excellent 9.0
Pros: Everything was wonderful
Excellent 10.0
Pros: The cleanliness.
Cons: N/A
Excellent 10.0
Pros: The room was big and clean and in a great location.
Cons: Nope.
Excellent 10.0
Pros: Clean.
Excellent 8.0
Pros: Lovely clean room, very nice staff.
Cons: Hard bed,uncomfortable, strange placement of TV
Okay 5.0
Pros: Location
Cons: The room wasn’t cleaned well Spill on the wall Carpet needed vacuumed Spill on kitchen table Couple rooms down a dog barked most of the night
Excellent 8.0
Pros: what i was getting for the price i was paying
Cons: no
Excellent 10.0
Pros: Loved our stay in the Hotel. Big room with small size kitchen. Location is also close to Freeway and Airport.
Cons: Television location hotel management should think about. Either you can’t watch from sofa or from the bed.
Mediocre 3.0
Pros: Location
Cons: All staff encountered were lifeless. No smiles,greetings,etc. We had to change rooms because our first one was filthy. There was no help in doing so nor was there any apology even after showing them pictures of the room's filth.
Excellent 9.0
Pros: Excellent choice for families with children or extended stay. Loved the full kitchen and separate bedroom. Very clean. Super comfy beds with great pillows! Just remember a wall plug for your phone charger. No USB ports.
Mediocre 2.0
Pros: Good location, hotel seemed clean.
Cons: The heater in my room was broken, and on a 30-degree night, it got very, very cold. I informed the front desk person upon checkout and was told a manager would call me later that day about making it right, but never heard anything. Dissapointing.
Excellent 10.0
Pros: The beds are very comfortable!
Excellent 10.0
Pros: Everything!!!
Cons: No! It was perfect.
Good 7.0
Pros: The room was nice. The breakfast was great.
Cons: We caught them in the middle of renovations. We arrived late at night and we were hungry. No snacks, sweet shop, or vending machines put a damper on things. Jacuzzi wasn't heated either.
Mediocre 3.0
Pros: The location was the only good thing about this hotel.
Cons: The cleanliness. There were stain on the couch as well as tears. The chairs had stains too. Looked like the carpet had never been washed. Having twin boys the age of 1 1/5 we think a lot about places being clean. We like this hotel but not this time.
Mediocre 2.0
Pros: The hotel would not refund my money after I spent a grueling day waiting in Sacramento then LA trying to get to NM for the holidays. I bought the hotel for the night so my family would not have to drive two hours to pick me up at 2am. When the flight was cancelled at 1:30am I called the hotel and they said to bad they would not refund me and that they were very sorry my flight was cancelled. It was a horribly long exhausting day - ending with an open room that was paid for and never slept in - I will never sleep at homewood or tell a friend to sleep there.
Mediocre 3.0
Pros: For the first time in many years of using this service, I stayed in a hotel whose rating was over-rated. This hotel is not a 3-star hotel and are too expensive for the rating. I checked out one day early. The elevator broke down so many times....
Cons: I asked to change to a non-smoking room but they refused. My preference is always non-smoking. Why in the world would a hotel of this rating have smoking rooms? The noise from other guests was unbearable...stumping all night long!
Excellent 8.5
Cons: The last night we stayed there the people in the room above were extremely loud and running around all night as well as the room next door had a baby crying several times. It was very hard to get rest that night
Homewood Suites by Hilton Albuquerque Airport - Albuquerque
Rated no. 2
8.8
Excellent 8.8
Based on 199 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.8 Excellent
Based on 183 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
8.8
Comfort
8.3
Location
8.8
Services
9.0
Staff
9.0
Cleanliness
9.6
Comfort
9.2
Location
9.6
Services
9.6
Staff
9.5
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
9.6
Location
9.0
Services
9.2
Staff
9.8

Good 7.0
Cons: Kids were jumping and running around on the top floor above mine. Didn’t get adequate rest. Kids need to remain on first floor.
Excellent 10.0
Pros: Cheap with alot of amenities
Cons: Small parking lot
Excellent 10.0
Pros: The hospitality
Cons: Nothing
Excellent 10.0
Pros: The nice big room
Cons: The price we stay there almost every weekend and wish it was a little cheaper
Excellent 10.0
Pros: the location was good... it was also nice because they accepted pets.
Mediocre 3.0
Cons: Room was dated which isn’t the biggest deal but the floors in our room were damp and the hallways smelled disgusting. Our room was musty smelling and was still better than the hallways we had to walk through to get here. There were about 50 bags of trash overflowing from a housekeeping bin next to the door we came in. Our family would not stay here again.
Excellent 9.0
Pros: Comfortable beds and having tv's in every room is much appreciated. The take away breakfast was good and fresh and the staff was always so friendly. We have 4 kids and 2 dogs traveling with us so this hotel fit our needs perfectly.
Cons: The hotel room itself is perfectly fine but the furnishings and bathrooms could do with some updating. Like most hotels, hallway and outside noise can be heard.
Excellent 8.0
Pros: The king bed was SO comfortable - like sleeping on a cloud!
Cons: We got a wheel chair accessible room and the door to the bathroom was (necessarily) different in how it closed and locked. One of my four kids found himself stuck in there! We helped him out, but I would say that room wasn't child-intuitive! Also, the bathroom with the roll-in, wheelchair accessible shower had not been updated. It had older/peeling caulking around the corners of the room. While that particular restroom may have in fact been cleaned very well, it had the appearance of not being very clean.
Okay 5.0
Pros: Breakfast was ok. Location was good. Great room size for my family.
Cons: One of the beds had a sinkhole in the center of the mattress. Slept on it for two night but finally couldn't do anymore. Had to ask for a new mattress. I got a new one but was never offered a discount for the two nights I slept on the bad mattress. They should have caught the issue before a customer had to complain. It was very obvious the mattress was bad.
Excellent 10.0
Pros: Love this hotel, the staff are great so efficient and welcoming, breakfast was great, the shuttle was easy to schedule and the driver helpful and friendly.
Excellent 10.0
Excellent 10.0
Pros: The set up of the rooms with a small kitchen. Great place to stay.
Cons: No
Excellent 10.0
Pros: It is family friendly and we really felt cozy in our clean two bedroom
Cons: I can't think of anything... The staff was nice and that's always good
Excellent 10.0
Pros: The room was clean, spacious and comfortable. Every interaction with staff was positive, kind & helpful. Bed was comfy,room was quiet. Even amid covid restrictions, breakfast was hot &delicious. Honestly,I would give this hotel 11 out of ten if I co
Cons: It was a little difficult to get to. Had to go down to front desk in order to get ice.
Excellent 10.0
Pros: 99% of the staff was awesome! Really attentive and just good people!
Poor 1.0
Pros: Check in was okay
Cons: Ceiling in bathroom was leaking bad. Like a faucet. It ruined my whole stay, called and the woman could care less.. Room wasnt worth the rate. Breakfast was a joke...
Excellent 10.0
Pros: The room was very clean. The bed was comfortable and I felt safe. The room felt very homey. A perfect 10.
Poor 1.0
Pros: The staff was rude as hell didn’t even end up staying there from the moment of check in the jerk at the front desk should not have a job
Cons: The whole very short experience
Good 7.0
Pros: The staff did the best job of maintaining my room that I had ever experienced. I was working remotely on the phone, and she knew that and cleaned as quiet as a church mouse and made a effort to come as she saw me exit the premises in the future.
Cons: As I was leaving I was checking the mattress and it was stained and 12 years old . That was the thing that ruined my experience.
Excellent 10.0
Pros: The room had everything I needed. Clean, comfortable, perfect
Cons: No
Excellent 10.0
Pros: Liked the suite set up with the separate living room, bedroom, and kitchen. Comfortable bed. Excellent value for the price.Hotel staff was friendly and suggested several excellent restaurants nearby. I would certainly stay there again.
Cons: It was a tricky location, near the airport entrance/exit road. However it could not be accessed by the airport road. Thank god for GPS that directed us to a city street at the hotel's rear entrance. TV channel and guide system could have operated better.
Okay 5.0
Pros: It provided a variety for breakfast.
Cons: The staff when checking in was not pleasant. The hotel is opder so carpet had stains and was separating. It was clean but I still felt it not super clean. Maybe because of the outdated feel? The hotel smelled but thankfully our room wasn't stinky.
Okay 5.0
Pros: The staff was very friendly and helpful. The food was very good.
Cons: I found it very disturbing that there has been so much car vandalism at this location and no one seems to care about protecting your guests cars or their property! No security guards, no cameras or video surveillance. was told that's just the way it is.
Excellent 10.0
Pros: Comfortable beds
Staybridge Suites Albuquerque - Airport - Albuquerque
Rated no. 3
8.8
Excellent 8.8
Based on 183 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
4.0
Location
8.7
Overall
8.0
Overall 8.8 Excellent
Based on 88 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
4.0
Location
8.7
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.0
Cleanliness
9.1
Comfort
9.3
Location
9.0
Services
8.9
Staff
9.1
Cleanliness
9.5
Comfort
10.0
Location
8.0
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Facilities
4.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.8
Staff
9.4

Excellent 10.0
Pros: we did not try breakfast, but our room was next laundry so it was noisey.
Cons: Room next to laundry room.
Excellent 10.0
Pros: Didnt have breakfast.
Okay 5.0
Pros: The bed was comfortable. We like having two bedrooms.
Cons: It’s older, there are bars in the windows of surrounding buildings and you get a note at check in talking about recent break ins for your car. I picked it because it was more expensive than other hotels not knowing the area and thinking we would be safe. Our car was fine but we worried all night. It’s overall a little run down. They also charge a $125 non refundable pet deposit.
Excellent 10.0
Pros: Very clean. Important
Cons: Breakfast was terrible. But I understand
Mediocre 3.0
Pros: The room was clean. Bed was comfortable.
Cons: No notification upon booking that the indoor pool was closed due to covid. Also no notification that the breakfast was only a "breakfast bag". We stayed here in the past and reserved again due to the indoor pool and the amazing breakfast they used to have. We won't be staying again. I wont pay 200 for one night for only a clean room.
Excellent 9.0
Pros: Yes modern hotel. Great room and full kitchen.
Excellent 10.0
Pros: The room was very clean, bed was comfortable, housekeeping staff very helpful & polite.
Cons: The employee at the front desk, a.m. shift, was a bit unfriendly, but the rest of the staff was great!
Excellent 10.0
Pros: Friendly service front desk clerk. Great, clean, organized room. Essentials available. Comfortable bed and roomy to relax.
Cons: The bathroom light was very dim, because of 2 out of 3 light bulbs being out. There was 2 roaches in the room.
Excellent 8.0
Cons: Breakfast not as good as most of the other similar hotels
Excellent 8.0
Cons: Breakfast was weak compared to others and was not completely ready on time.
Excellent 10.0
Pros: Overall a great hotel with great service and amenities.
Cons: Needed a little more attention on some spots on cleaning.
Excellent 10.0
Pros: Staff was superb, simple and good teriyaki chicken for supper, good hot breakfast. Rooms immaculate.
Cons: Nothing.
Excellent 9.0
Pros: Clean room, friendly and helpful staff, and excellent service.
Cons: Indoor pool had dead bugs floating around in it. However, we still enjoyed our stay here.
Good 7.1
Pros: Mostly a very good value for the money. Room was clean, well-equipped, and the breakfast was a cut above most of the "included" types at this price point.
Cons: One significant issue was the limited supply of hot water. Stayed there for 6 days / 5 nights, and 4 of the 5 mornings the shower either started hot and then went to lukewarm or started lukewarm and stayed there. Minor issue was that housekeeping kept bringing me more conditioner (which I don't use at all) and no shampoo (which ran out after day #2). You'd think the 4 bottles of conditioner that accumulated might have been a hint.
Excellent 8.0
Pros: Spacious rooms. Quiet area. Pool and fitness area were clean and well-kempt.
Cons: Housekeeping attention to detail was lacking
Residence Inn by Marriott Albuquerque Airport - Albuquerque
Rated no. 4
8.8
Excellent 8.8
Based on 88 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.2
Location
8.8
Overall
8.4
Overall 8.8 Excellent
Based on 78 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.2
Location
8.8
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.6
Staff
9.2
Cleanliness
8.1
Comfort
8.9
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
8.3
Comfort
9.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Very clean, room has many amenities. Super service by front desk. Great for multiple nights.
Cons: Parking lot has a little inconvenient entrance
Excellent 10.0
Pros: very good location. Staff were very helpful. We enjoyed ourselves at your place.
Excellent 8.0
Pros: Dalton Lujan at the front desk was especially accommodating. Great job!
Excellent 10.0
Pros: The staff was so helpful
Cons: nothing at all
Excellent 10.0
Pros: Super clean rooms.
Cons: Nothing
Excellent 8.0
Pros: Clean and room had a kitchenette Excellent and friendly staff
Cons: Breakfast needs to be improved in quality Coffee really sucked
Excellent 8.0
Pros: Very nice room, and a solid value. Pretty good ‘sound tight’ environment for a light sleeper.
Cons: Pretty busy stretch of Route 25
Excellent 8.0
Pros: Free breakfast and clean room
Cons: Asked for extra pillows at check in and was given 1.
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: They let us borrow Monopoly which was fun... Quiet... Staff was friendly
Cons: When we checked in our room had a strong smell of cleaning supplies.. we may have checked in too early. Later the evening we came back it wasn't as bad. Tv very tiny lol
Excellent 9.6
Pros: Spacious room with very comfortable bed. Kitchenette was great as we could self cater. Lovely pool, which enjoyed because it was so hot.
Cons: Aircon unit was a bit noisy as it cut in and out during the night. But we encountered this type in most hotels and motels.
Good 7.5
Pros: Breakfast was good.
Cons: I didn’t care for the omelets.
Excellent 9.6
Pros: Very nice property, well maintained with a lovely pool and spa. Parking on site. Very quiet room even though near the airport. Room was great - spacious with comfortable bed and pillows - nice bathroom with great shower and hot water.
Cons: Nothing
Excellent 9.0
Pros: Better than most of your 3 and 31/2 star hotels
Excellent 10.0
Pros: Clean and quiet with a very comfortable bed
Poor 1.0
Pros: Nothing, this wad horrible they made a mistake and we had to play for it and ruined our honeymoon. Horrible
Cons: I called 2 times to make sure the double occupancy would be 1 king sized bed and 1 roll out couch instead they gave us 2 queens and said our only option was to upgrade to a suite for 80 extra per night no accommodation. We said ok when we were overcharge
Good 6.8
Pros: I liked how the room was set up and the bed was very comfortable. Cleanliness was very good.
Cons: The reason I stayed here was because it was close to the airport and I could take the shuttle over. Unfortunately, they need to work on the system of which they use to secure shuttle times. I frantically woke up to try and catch an earlier flight and waited with two gentleman that had ordered a 5AM shuttle for flights at 6AM. From what I got out of the stories was that they shuttle was ordered, but no one told the driver and the front desk had to run to the sister chain and get a alternate driver, whom told us she had no idea one was ordered. When the front desk gentleman returned he had told us that the driver needed gas... not too sure I would trust this chain again until a new system is in place.
Okay 5.0
Pros: Definitely the price. Availability at such short notice for us.
Cons: Not enough parking. I would prefer an indoor pool
Excellent 10.0
Pros: The room was extremely large and well cared for. There was a nice small kitchen fir those staying longer than a few nights. The morning breakfast was amazing, a little bit of everything, even for kids
Excellent 10.0
Pros: Very convenient to ABQ Airport, with shuttle to and from, and my car stays free!
Excellent 10.0
Pros: Great stay overall friendly staff great reception room was great price was good overall impression was great I'd recommend for others to stay the night law enforcement friendly is what made my stay better for mygirlfriend and I.
TownePlace Suites by Marriott Albuquerque Airport - Albuquerque
Rated no. 5
8.8
Excellent 8.8
Based on 78 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
7.5
Location
8.6
Overall
7.7
Overall 8.6 Excellent
Based on 2,432 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
7.5
Location
8.6
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.7
Services
9.0
Staff
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.2
Comfort
9.1
Location
8.6
Services
8.8
Staff
9.3
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.0
Facilities
6.4
Location
8.4
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.7
Staff
9.1

Good 7.0
Pros: Room was sufficient, and clean.
Cons: New Mexico has an out-dated approach to Covid. Mask protocols are insisted upon, social distancing required. Meanwhile, in TX, it is wide open. Masks not required of guests, only employees. People are smiling, happy, having fun. In NM, it's like they are working in a labor camp. How stupid do you people think we are? All those silly "safety measures" everyone is forced to take are NOT based on science. In my next travels, I will NOT stay or eat at any place in NM as long as they insist on these Nazi-like requirements. I am fairly sure whoever reads this will just delete it, while muttering, "another angry conservative". Well, this review should not be ignored. As for the hotel staff, I realize they have to follow these silly rules, but it certainly made staying here less than enjoyable.
Excellent 8.0
Pros: Love the area never been to alberquerque so for the first time been there it was nice place. And abustly the hotel help out alot
Cons: I was good nothing bad to say
Excellent 8.0
Pros: Clean
Cons: Still no breakfast other than a bag
Excellent 10.0
Pros: Staff was really helpful and friendly.
Cons: Mask use was not enforced by staff
Okay 4.0
Pros: Rooms are simple but clean. Housekeeping service is a plus (which says something about the hotel).
Cons: Simple hotel design needs proper maintenance to keep its appeal. This hotel is badly kept which makes it look cheap. Elevator was dirty. Even for an airport hotel, this one must be on the lower part of anyone´s list. Didn´t even bother with breakfast after seeing the "menu".
Excellent 10.0
Pros: The first thing I noticed was how great the hotel smelled when I checked in. It’s very clean and the staff was very friendly.
Cons: I can’t think of anything I didn’t like.
Excellent 9.0
Pros: The Baymont at Wyndham was beautiful, the room was a great size, beds were comfy, all was clean, staff was great and the breakfast was decent. Just a really great stay!!!
Cons: There was nothing I didn’t like.
Good 7.0
Pros: Nice room
Cons: One of the front desk attendants was extremely rude and unhelpful several times when we asked her for something. The breakfast was very poor nothing was offered but muffins and fruit and half of the time we asked for things we were not given them.
Excellent 10.0
Pros: Clean, comfortable beds, staff was great.
Cons: No, very nice Hotel!
Good 7.0
Pros: Very clean...
Cons: Online amenities says "Pet Friendly" doesn't mention the $20 fee per pet!
Excellent 10.0
Pros: Stay here every time we go through Albuquerque
Excellent 10.0
Excellent 9.0
Pros: shuttle to the airport
Cons: website said there was a buffet breakfast, but due to covid only a sack breakfast was provided. I have had hotel buffets during covid in other states.
Excellent 9.0
Pros: Very comfortable setting and staff were always on point with whatever we needed.
Cons: Bathroom was a little small but maybe I need to lose a little weight. Breakfast baggies were not very appetizing but Covid seems to win out on everything
Excellent 9.0
Pros: Staff was amazing. The rooms were very clean compared to many in that price range. Quiet location even when it was pet friendly and all was good.
Cons: Breakfast baggies were not satisfying but it was still something.
Okay 5.0
Cons: Thin walls heard neighbors. Soft bed. Sad breakfast bag.
Excellent 10.0
Pros: Cleanliness, Efficiency and Courtesy of the front desk staff and location of the hotel.
Cons: None.
Excellent 10.0
Pros: Location close to family. Very secured.
Excellent 10.0
Pros: Friendliness and professionalism with helping guests
Cons: Nothing
Excellent 10.0
Pros: The staff at this hotel was amazing we were only going to stay one night but because of the cleanliness and friendliness of everyone there were stayed the entire week and was well worth it
Cons: Not that it was the hotel's fault but were would have liked to go swimming but that is out of all of our hands darn that covid19/aka Corona virus
Excellent 10.0
Pros: Clean
Cons: No
Poor 1.0
Pros: Easy access
Cons: Thin walls. Neighbors were very loud and when I called the front desk they said they would address it and never did. Noisy until 11 PM. I got about 4 hours of sleep. Listed as a 3 star hotel and I would give it 2.5 stars max. Breakfast was bad
Okay 4.0
Pros: Location was good, and remodel helped inside appearance.
Cons: Flimsy construction means you can hear people walking above you. Stay on the top floor or expect to be annoyed. I wouldn't stay here again for that reason.
Excellent 9.4
Pros: This motel has been re-done to display a modern, clean look in the check-in areas as well as the rooms. The staff was very pleasant and helpful.
Cons: Unfortunately, there was a glitch in the internet, but I don't think this is a common occurrence. The staff was restricted from giving the guests a good picture of the road conditions ahead in touchy weather.
Good 7.0
Pros: The price
Cons: The pillows need to be real sized. Those tiny pillows suck.
Good 6.0
Pros: The staff was friendly. The room was clean.
Cons: There was renovation going on and there were supplies everywhere. The rooms were said to be renovated, but they seemed to still have the old tapestry.
Poor 1.0
Pros: Would Not recommend this hotel
Cons: We had confirmation for King and got stuck in queen because locks busted in King room. Bed hard as a rock. Parking lot is extremely small. Staff at check in not friendly. Better options close by. Would not recommend this Hotel
Good 7.0
Pros: The updated room was beautiful. The clerk was very friendly and accomidating and upgraded our room from a single bed to a double bed at no extra charge. It was quiet in spite of the renovation.
Cons: They are undergoing renovations, but the construction was not obtrusive. The location of the hotel is in an older neighborhood, and when we arrived there were some homeless people on the sidewalk in the front. Police quickly arrived to vacate them.
Good 7.0
Cons: Shuttle to airport was not in service. Had yo call taxi, hotel offered to pay bit took longer to wait. Hotel seems to be under construction.
Okay 4.0
Pros: Location
Cons: Construction, lack of amenities, staff was rude.
Okay 4.0
Pros: the room its self was nicely remodeled.
Cons: will first of all I would have liked the whole stay if they informed me they where remodeling. there were stuff everywhere the whole time. staff where not kind the whole weekend. room wasn't cleaned until I asked and worst part was I was over charged.
Mediocre 3.0
Pros: Good parking.
Cons: Currently undergoing construction where they start hammering at 8am (even on a Saturday). They should not be booking guests in rooms anywhere near the construction noise!
Mediocre 3.0
Pros: The hotel is under renovation so the rooms were new and clean. It is also a convenient location to the airport.
Cons: This hotel is across the street from a very bad neighborhood. My husband was outside and he heard gunshots. The elevator was also broken when we went to leave so we had to carry our bags down the stairs.
Okay 5.0
Pros: Close to the airport without too much noise from planes
Cons: The place was being remodeled and I was not aware of that prior to booking. The lobby was a total mess. The dest agent gave me and my daughter a room with one bed so I had to go back and get that sorted out. Not very impressive.
Poor 1.0
Pros: Nothing
Cons: Room was dirty bed was worn out
Poor 1.0
Pros: The bed was comfortable.
Cons: Internet service was on and off. Carpeting and furnishings in room were badly stained and worn. Location in a bad neighborhood. Door did not fit the door frame properly. Construction materials all over hallways. Had the feeling of a 1 star hotel.
Good 6.0
Pros: The price for the room.
Cons: I don't think this hotel qualifies for a 3 star type of hotel. This is more of a 2 star or 21/2 star hotel.
Mediocre 3.0
Pros: Proximity to airport. Kind enough to allow us courtesy shuttle direct to rental car center instead of airport.
Cons: Cold staff, room smelled of smoke and had a bag over the smoke detector, breakfast area very small (and no food in rooms allowed). First time my kids saw a cockroach!
Good 7.0
Pros: It was okay but definitely it 3 Star.
Cons: 2 Star at best.
Mediocre 2.0
Pros: Good Breakfast
Cons: I reserved and paid extra to get a king bed room but was still placed in a 2 queen room. When I talked to the guy at the front desk about it, be rudly told me that there were no king rooms available....even though I checked in shortly after check in time.
Okay 5.0
Pros: Price
Cons: Location
Okay 5.0
Pros: The staff was great. The bed comfortable.
Cons: The carpet in the room was worn and stained. The floor in the lobby had chips missing out of it.
Okay 4.0
Pros: Not much!
Cons: Seemed like it was being re-modeled. Room was small.
Good 6.0
Pros: Price, complimentary breakfast, pet friendly.
Cons: Carpeting could stand to be replaced. Its in bad shape and would improve things considerably.
Okay 5.0
Pros: I liked the price of the hotel but in my opinion it was not a 3 star hotel. The Holiday is rated a 3 star hotel and it is. This place was was older and the carpet was worn and in my room dirty. Also the tv was not very big either.
Cons: I didn't feel as secure in this hotel as I have others that I have booked,
Mediocre 3.0
Pros: location was fine
Cons: well my room ' 1. tv didnt work at all 2.toilet didnt flush 3.pool was shut off at 9 4.the entire hotel was clearly NOT up to their own chain par in anyway
Mediocre 3.0
Pros: Staff was very friendly. Rooms were clean.
Cons: This is NOT a 3 Star Hotel. Maybe it will be when it is done being remodeled.
Good 7.0
Pros: Staff were very friendly.
Cons: Not a 3 start hotel, and the breakfast was disappointing. Egg beaters with a slice of processed american cheese leaves much to be desired.
Poor 1.0
Pros: Not 3 star
Cons: Old hotel in need of major upgrade. Not 3 star.
Poor 1.0
Pros: Absolutely nothing
Cons: This is NOT a 3 star hotel. Rooms were disgusting
Poor 1.0
Pros: Nothing
Cons: A car was broke into my first night ,the hotel was filthy. No ESPN No Golf Chanel They were paining the outside & I Couldn't open window. COM'ON MAN this place is a 1 star a 3 star price this place is run down bad . Horrible experience that all I got
Mediocre 3.0
Pros: Convenient location near airport.
Cons: Dingy,smelly. Definitely not a three star.
Mediocre 3.0
Pros: Nothing
Cons: Everything
Mediocre 3.0
Pros: nothing
Cons: the room was outdated. renovations were happening while at the hotel. 1st room had cracked desk, worn leather on chair, no blankets and overall just a old room. 2nd room was same but had blankets. I wish I had an opition of cancellation. do not stay here.
Okay 4.0
Pros: The staff at this hotel was wonderful. They were very friendly even when we were loud.
Cons: The rooms were old and dark. There were holes in the walls and the cleaning could have been better. One of our rooms had to be switched since the A/C didnt work. The free breakfast was ok but the hot food was mostly cooked in the microwave.
Mediocre 3.0
Pros: Staff was nice.
Cons: Hotel was rated a 3 star. No where near a 3 star. Facility was an absolute dump. Stain all over carpet. Not clean at all. Would never stay there again. I dont have any idea how it got that rating but it was one of the worst hotels I have ever stayed
Poor 1.0
Pros: This hotel does not meet the 3 star rating. This should be 1 star. Location is sketchy with homeless walking in getting free coffee. I was worried about my car getting broken into or stolen.
Cons: The room is outdated. Shower head was broken, ac unit broken, dirty carpet, and overall shabby conditions.
Poor 1.0
Pros: Not much to like. Nice front desk staff
Cons: Just about everything else. How that got three stars on your system is beyond us. 3 out of 20 maybe but it was three Ds from us. Dank. Dark. Disgusting. The rooms were dirty and outdated. The carpet was disgusting. The paint was old and peeling.
Poor 1.0
Pros: The staff was very and nice and accomadating.
Cons: The sheets had black stains. The toilet backed up 3 times within a 24 hr period. Cracks in the walls. Too much noise from other rooms and the room above me.
Good 7.1
Cons: My room smells like marijuana
Mediocre 2.8
Pros: He let me sit in the lobby while I found another room
Cons: They did not have a room for me
Excellent 10.0
Pros: quiet non congested traffic close to downtown
Cons: room are smaller than usual
Okay 4.8
Cons: Sketchy neighborhood felt unsafe leaving the property at night . Pool had very imited hours. internet strength was up and down
Excellent 8.2
Pros: Clean room, friendly staff, decent complimentary breakfast
Baymont by Wyndham Albuquerque Airport - Albuquerque
Rated no. 6
8.6
Excellent 8.6
Based on 2,432 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.8
Overall 8.6 Excellent
Based on 758 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.6
Location
8.8
Overall
8.8
Cleanliness
8.0
Comfort
7.5
Facilities
8.0
Location
8.5
Overall
7.5
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
10.0
Comfort
8.6
Facilities
8.6
Location
9.6
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.5
Overall
8.6
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Location
8.8
Overall
8.7
Cleanliness
8.4
Comfort
8.6
Location
8.5
Services
8.1
Staff
8.8

Excellent 10.0
Okay 4.0
Pros: The beds are very comfortable and very clean if the situation would have been different I think I really would have enjoyed my two day stay there but other than that my stay itself was horrible
Cons: The fact that I felt discriminated against they looked at me and my husband as if we were bums I don't know what it was but I thought it was very little and not feel comfortable there I was harassed by the aviation police officer for no reason at all maybe it was because my appearance because of I have tattoos on my arms but I would not ever stay there again as I was being harassed by the police officers the people at the front desk there was three of them they're looking at me like I was a common criminal there is a man that rushed out of the hotel to the back door a woman rushed out of the front door and because I was the only woman outside at the time that the officers arrived they automatically assumed it was me they wanted to see if my ID matched my credit card they wanted to search my room they wanted to do just all kinds of different stuff for no reason at all it was very upsetting it was very frustrating the same day but all this took place I did not get back to the room until late late at night when my husband got off work I did not even want to go back due to the fact that I felt so violated discriminated and belittled the stuff that morning were very very rude they didn't apologize to me they did nothing at all was it because I wasn't wearing a fancy suit and high heels they think I don't belong in that type of facility well they got another thing coming because I I'm just as normal as the next person or maybe it was because I'm Hispanic I have no clue but that is one place that I'm very very disgusted by the front desk did not even caught me for anything when I told him that I did not want to be there for the next couple days due to the fact that it was horrifying for me I feel they should have caught me with some kind of thing or refunding me when I asked him to the night shift that evening is are the ones that were very very polite
Excellent 10.0
Pros: The room in general
Cons: The beds were a bit too small for a family of 6.
Mediocre 3.0
Pros: Cheap, not much variety. I have stayed in hyatts before these rooms need updating.
Cons: Mattress was too soft. Just a big foam pad that did give support. No one came to make bed in between nights. Did not replenish coffee.
Excellent 10.0
Pros: Rooms were nice and spacious
Cons: Nothing
Excellent 8.0
Cons: Bathroom extremely small
Excellent 10.0
Pros: Everything...best yet
Cons: All good
Poor 1.0
Pros: location
Cons: The "free" breakfast was cold French toast sticks, (unedible) that were disgusting. besides yougurt and oatmeal..This was a major disappointment, as they advertised FREE breakfast then I booked at $86, but was billed for $136.15...with NMO explaination..
Excellent 10.0
Pros: I loved the area. I felt safe and comfortable there
Excellent 10.0
Pros: Very nice and clean with exception of a couple of spots on carpet. It was well stocked with toiletries and had a great bed and veiw
Good 7.0
Pros: I was happy that the location was close to the rental car depot, the airport, and very accessible to get into downtown as well as the freeways. It made navigation very convenient and simple.
Cons: The HVAC system was awful. No digital temperature gauge, just "cool" and "warm". Well, 42 degree night in ABQ, "warm" did not cut it. I slept in my clothes underneath the blankets to stay warm. The phone didn't work, as well as other appliances.
Excellent 10.0
Pros: Front desk clerk was friendly and accommodating.
Cons: N/A
Good 6.0
Pros: Very clean and host checking me in was great.
Cons: My son Worked until 12:30am and could not get in the hotel with the door key. He had to call me in the room to come let him in. Some lady working yelled at us no guest allowed to visit. Sorry he was not a visitor and should of had access to our room.
Excellent 10.0
Pros: Very clean and the staff was very friendly and professional.
Cons: No complaints. This was an arrive and go directly to sleep, wake up and leave so we didn¿t spend much time there.
Excellent 10.0
Pros: Clean, comfortable, quiet... I highly recommend this hotel. I've stayed here twice now.
Cons: I liked everything about this hotel.
Excellent 10.0
Pros: Very friendly staff and accommodating. Room was very clean. Close to the airport
Okay 4.0
Cons: This was not a Hyatt status hotel. The room was outdated, the bed was horrible, and it was just overall disappointing
Excellent 8.0
Pros: Room size
Okay 5.0
Pros: The rooms are large and have a fridge, microwave and little kitchen sink, which is very nice. The couch in the room is huge.
Cons: This hotel bore no resemblance to any Hyatt Place I’ve stayed in before. Everything felt old instead of modern. Staff and guests weren’t following COVID protocol (very little mask usage despite it being required in NM). The elevator felt uns
Mediocre 3.0
Pros: 0
Cons: Dirty rooms.
Good 6.0
Pros: This property needs some TLC its age is showing!
Cons: Rooms should have a microwave and room's need attention to detail!
Okay 5.0
Pros: Location
Cons: When calling from another state the front desk couldn't be reached for questions to be answered. The telephone in the room hadn't been cleaned. The hot breakfast food was cold. It seems that it has scaled down the luxury.
Good 7.0
Cons: The temperature control device did not allow for the precision that I would have preferred. The control box was reminiscent of a 1980's motel. That is my only criticism at this time. Thank you.
Mediocre 3.0
Pros: Convienence
Cons: Broken shower know Lights broken near bed Understaphed
Okay 4.0
Pros: The location and front desk staff. Overall it was a good deal but can improve
Cons: Room was not clean, had trash from previous guests. Refrigerator did not work. AC and heater automatically go from heat to cool, staying on constantly-never comfortable. breakfast fruit put out was going bad. Staff behind breakfast counter argue loudly
Good 7.0
Pros: Good breakfast, clean pool, good price
Cons: There was blood all over the sheets on one of the bed like one of the staff had a paper cut or something. The pull out bed in our room had a giant brown stain in the center of it. That is pretty disgusting. The elevators are also pretty dicey and scarey!
Good 7.0
Pros: I really liked the bed, it was comfortable.
Cons: Breakfast tasted like it came out of a frozen package. The sofa bed was the worst I've ever tried to sleep on, so UNCOMFORTABLE!!!! The elevator need work! It started going up a couple inches before the door closed then came back down .
Okay 5.0
Pros: Breakfast was good, rooms were clean. Most of the staff was friendly.
Cons: My room had a fridge that didn’t cool and no microwave. Hotel employee at the front desk made a rude comment about our children playing in the parking lot outside the door to the other employees in front of other guests. She was a blonde with a top
Good 7.0
Pros: The location made it easy to quickly access our destination and events; but Albuquerque is an easy town to drive. The staff were helpful and friendly to me, but twice while in the breakfast/lobby area I overheard them making derogatory remarks.
Cons: Seemed to need maintenance. The fridge was non-working. Carpet was stained.
Excellent 10.0
Cons: Hotel .com messed up my reservation They never put my reservation into the system the Hyatt check in staff had to call hotel.com to find reservation even then hotel.com did not put it in the system they faxed Hyatt the info and Hyatt then had to enter it into the system Took about 30 minutes to get my room Hyatt hotel staff did a great job in finding out what hotel.com messed up will stay at Hyatt’s again will never use hotel.com or kayak agaib
Good 6.0
Pros: clean and friendly
Cons: they overcharged my card for the deposit and staff apologized but the apology was not sincere and basically oh well it will all drop anyways at 5 days after check out.
Okay 4.0
Pros: close to the airport
Cons: our carpet in our room was dirty, hotel seems run down...thought pool was indoors
Okay 5.0
Pros: Quiet, convenient, didn't see or hear any dogs.
Cons: Lingering cigarette smoke made us sick. Coughed all night both nights. Internet extremely slow. Parking lot has too many handicapped spots.
Excellent 10.0
Pros: Loved our whole experience.
Okay 5.0
Pros: Nothing
Cons: The elevators were making noise all through the night Very inflexible billing
Good 7.0
Pros: The location was the best thing about the hotel. It is centrally located to everything.
Cons: There were multiple strands of long hair on and inside the toilet. Being bald I know they were not mine. The food selections at the hotel were limited. The mattress on the bed seemed a bit old and was not very comfortable.
Good 6.0
Pros: The location was the best thing about the hotel. It was centrally located to everything.
Cons: I found the food options aside from the breakfast to be very limited and not very good. The toilet in the bathroom upon arrival had strands of long hair in it and being bald I knew they were not my own. The mattress on the bed also seemed to be a bit old and not very comfortable.
Good 6.0
Pros: The location, cleaningness of the hotel
Cons: The menus has changed for dinner which is not good. I will consider not to stay in the furmture due to breakfast and dinner menu.
Excellent 10.0
Pros: Breakfast, clean room, staff are very helpful
Mediocre 2.8
Pros: The tv was on a swivel.
Cons: The carpet was dirty, the pillows were flat lumps of fill, the room was hot even after we adjusted the temperature, there are no plugs by the beds for your phone, the staff at check in was rude. Overall I don’t see how this hotel rates as three stars. I will not be staying at Hyatt hotels in the future.
Poor 1.0
Cons: There was hair in the shower, the sheet did not fit the bed because it was so old and worn and kept coming off, the room was not clean, and the staff was just ok.
Excellent 8.0
Pros: Front desk was very friendly!
Excellent 10.0
Pros: comfort of room and friendly staff. I had booked a King size, hoping my husband would meet up with me. But he could not, and the King was not available. Desk person said this sometimes happen with internet reservations. As I was leaving to go to my room, I picked up a soda and bag of chips to pay for, and it was given to me complimentary. Nice
Cons: Parking was difficult as the parking lot was full, however a security guard was outside at 2am watching the parking lot, and she helped me find a spot. Super nice!
Excellent 8.2
Pros: Modern decor. Friendly staff. Excellent breakfast.
Cons: Internet didn't work at all from my room
Mediocre 2.0
Pros: The hair dryer had 3 fan settings and was clean and new.
Cons: Just about everything. It was difficult to get to, even though it is easy to see. I ordered room service and they didn't have it. I had to go downstairs to get my food when it was ready and it was in cheap plastic containers like a fast food restaurant
Poor 1.0
Pros: It was clean
Cons: The desk staff was astonishingly ill informed and unprofessional.
Excellent 9.7
Pros: Great service; staff is friendly and make sure you are enjoying your stay.
Cons: The eating area for breakfast could use a few more tables. Double beds seemed too small.
Poor 1.0
Pros: Location
Cons: Hotel staff & housekeeping were horrible
Good 6.8
Pros: Large room. Comfortable bed.
Cons: Not the room we reserved. Told sold out though our reservation paid for and our sheet clearly showed room type. Sheets never changed during 3 night stay. Used cups and glasses not removed by housekeeping. First night, no toiletry products in room. Housekeeping substandard. All else great.
Excellent 10.0
Pros: Friendly staff, awesome room for the price. Breakfast was amazing!
Excellent 9.4
Pros: Staff was nice and friendly! Only stayed one night to get to my very early flight next morning. Very comfortable room and very clean!
Excellent 9.7
Pros: Great hybrid concept. Upscale accommodations with limited services served our purposes at a reasonable rate.
Okay 5.4
Cons: When we checked in we were given a handicapp room which we didn't reserve. We also were not impressed with the morning staff. Our shuttle was late to the airport because we had to hunt down staff. The person driving the shuttle would not buckle their seat beat so an alarm went off every 2 minutes. Next time we will look for places elsewhere.
Hyatt Place Albuquerque Airport - Albuquerque
Rated no. 7
8.6
Excellent 8.6
Based on 758 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
8.8
Location
9.1
Overall
8.8
Overall 8.7 Excellent
Based on 128 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.8
Location
9.1
Overall
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.9
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
8.0
Staff
8.8
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
8.0
Cleanliness
9.3
Comfort
8.5
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
7.5
Comfort
6.7
Location
8.8
Services
6.3
Staff
8.3

Excellent 10.0
Pros: I did not have time to enjoy the breakfast, went to work early. Super clean room, thank you this is koodoos to housekeeping department thank you this made me feel good about staying here.
Cons: Nothing could be improved, everything was great.
Excellent 8.0
Pros: Over all it was an awesome stay. We did have a few issues, like the tub not draining very slow, and an sewer odor through the hotel. And room not getting cleaned.But we enjoyed our stay all the staff was very helpful and polite. I really enjoyed Elizabeth the manger and the night shift lady which I can’t think of her name but she works 11-7 whom works 6 days a night except for Monday’s. She was very friendly, polite and went out her way for us to figure out my charges. She is amazing and a good worker.
Cons: Not getting our room clean for stay overs, slow draining tub.
Excellent 10.0
Pros: The hotel was a Perfect 10 plus, they had everything. Nice and quiet place to sleep
Cons: Nothing at all.
Excellent 10.0
Cons: The loud vehicles racing by ..
Excellent 10.0
Cons: The booking confirmation should have been sent to the hotel. I paid for my room twice!
Okay 4.0
Pros: The 1 bedroom suite
Cons: Yea I bought a star bucks frappuchino and it was 4 months expired and I got sick
Good 7.0
Pros: The location is great and lots of places to eat at all hours.
Cons: The roll out of covid cleaning was strange. They locked the front doors and were not happy to check you in when a room was ready. I was driving across country so really just wanted a shower.
Excellent 9.0
Pros: Clean and quiet. Lovely staff.
Cons: Since free breakfast is out, how about making better sack breakfasts. An orange, bottle of water and nutrigrain bar? I was at a different hotel and they at least made an effort - yogurt, hard boiled egg - real live coffee, milk.
Excellent 8.0
Pros: The hotel is in a well lit area and safe. The rooms are good sized with mini fridges.
Cons: They are keeping the front doors locked and the attendant for the front desk isnt visible. They also will not allow people to check in until after 3pm.
Excellent 10.0
Pros: Very clean. Quiet
Cons: Breakfast not great. Have to do something beside sugar encrusted muffin. Orange - good, orange juice ok. NO COFFEE!
Excellent 10.0
Pros: The location is great and the bed was comfortable
Cons: They had the doors locked at 1pm and were not going to let me check in. It was really weird.
Poor 1.0
Cons: We has our vehicle
Excellent 10.0
Pros: Super clean
Excellent 10.0
Pros: We were given a very warm welcome. Despite traveling at a very stressful time (Covid 19). We were so glad to be back in the US and the staff were practicing everything that was recommended.
Excellent 10.0
Pros: An outstanding value--nice room, very good hot breakfast, and a very welcoming Native American gentleman who engaged me in pleasant conversation!
Cons: Nope.
Excellent 8.0
Pros: Rooms are nice and comfortable, great location, friendly staff, and nice hotel overall
Cons: Nothing negative to report
Excellent 8.0
Pros: It was in a safe location
Cons: WI-FI was "compromised" It was off the beaten path of travel.
Excellent 10.0
Pros: Our stay was short, but our room was very clean and we appreciated the free internet and extremely comfortable mattress.
Good 6.0
Pros: Ease of access to I-25 and surrounding areas.
Cons: Most rooms do not have a fridge or microwave. For a 2.5 start rated hotel - this is a no frills establishment.
Okay 5.0
Pros: Location was ok
Cons: HVAC did not work in my room. So there was no heat in my room. The walls are so poorly insulated you hear everything going on in both rooms next to my room. And you can hear everything going on in the parking lot. And that's with my room on the third.
Okay 5.0
Pros: Location was great for us. Breakfast was good.
Cons: Very small tv that sat at an angle and there was no mini-fridge. We probably won't stay here again because there was no fridge.
Good 7.0
Pros: It was OK except for no refrigerator or microwave.
Cons: No refrigerator or microwave in rooms
Okay 5.0
Pros: nice Room nice breakfast
Cons: I arrived late check in and was told they were overbooked and would send me to best western. After waiting for their shuttle for 2 hours and my bag went to Denver I said I'll sleep on couch and sat down. Another different clerk found me a room..
Okay 5.0
Pros: Room was clean. I liked the tea tree shampoo/conditioner/body wash they had in the shower dispensers.
Cons: The room had a very weird smell. We could hear traffic, people walking above us, doors closing. We checked out a day early and they were trying to charge us an additional $62. Girl at front desk was very rude. Expected more from a Marriott hotel
Okay 5.0
Pros: Staff extremely helpful and friendly.
Cons: Bathrooms too small. Fixtures/furniture dated.
Good 6.0
Pros: The rooms were clean and nice
Cons: I was disturbed by house keeping in the morning and woken up after checking in at 2 am and when I told the desk at check out, he said it happens.
Okay 4.0
Pros: The rooms were spacious and clean. The breakfast was quite adequate. There is an Applebee's just across the parking lot, so if you don't want to get out and drive, you have good food close by.
Cons: If you are staying at this hotel, DON'T stay in rooms 212, 214, 216. They are right over the 2 sets of automatic doors in the lobby, so it was extremely hard to get to sleep. Those doors make a lot of noise!
Good 7.0
Cons: no refrigerator or micro wave
Okay 5.0
Pros: The bed was comfy and the heater worked great
Cons: The hotel is double billing me for the room
Excellent 8.8
Pros: Breakfast was good, clean room, friendly staff.
Cons: Nothing
Excellent 8.2
Pros: It was clean and comfortable!
Cons: When I checked in to the hotel they didn't know about the text alert kayak sent to ask when I would like to check in. Because they didn't have my room ready. But kayak said they did. So there's no communication between the staff at hotel and kayak. So that was confusing to them and me.
Excellent 10.0
Pros: Close to zoo, less than 3 miles. Close to University Road where all the good food is. Really it's exactly where you want to be.
Cons: Pillow was a little softer than I like, but I still slept great.
Fairfield Inn & Suites by Marriott Albuquerque Airport - Albuquerque
Rated no. 8
8.7
Excellent 8.7
Based on 128 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.8
Overall
8.7
Overall 8.6 Excellent
Based on 163 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.5
Location
8.8
Overall
8.7
Cleanliness
9.6
Comfort
9.2
Facilities
9.2
Location
9.6
Overall
9.6
Cleanliness
6.0
Comfort
6.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
8.7
Comfort
8.9
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.8
Staff
9.3
Cleanliness
8.6
Comfort
8.9
Facilities
8.6
Location
8.5
Overall
7.3
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.9
Overall
9.0
Cleanliness
7.7
Comfort
8.5
Location
8.9
Services
7.9
Staff
8.5

Okay 5.0
Cons: Our room wasn't cleaned, we had to ask for clean towels. We were told were suppose to request for cleaning. Odd hotels normally just clean rooms. And they held an extra $300 on my debit card, when my stay was $--- ,plus tax.
Good 7.0
Pros: I liked that I was able to alter my reservation and get a bigger room.
Cons: I didn’t like that our restroom fan was not working and that we didn’t have enough towels or soap.
Good 6.0
Pros: Breakfast
Cons: To much noise
Excellent 10.0
Pros: It was clean...close to eatery's too.
Cons: Staff were kind and reliable for all my needs.
Excellent 9.0
Pros: Lobby
Cons: Nope
Excellent 10.0
Pros: Clean
Excellent 8.0
Pros: Quite
Cons: Rooms were not that nice.
Excellent 10.0
Pros: One of the cleanest hotels I've stayed in.
Excellent 8.0
Pros: great location, staff very friendly and attentive to issues that came up
Excellent 10.0
Pros: Excellent hotel and Staff
Cons: nothing
Excellent 10.0
Pros: Comfort if the bed
Good 7.0
Pros: Easy access to highway 25
Cons: Unfriendly staff
Excellent 9.0
Pros: There were hardly any guests there, which was because of the pandemic.
Excellent 9.0
Pros: Availability cleanliness informative friendly staff
Excellent 10.0
Pros: Staff were polite
Cons: No
Mediocre 3.0
Pros: I mostly liked that it was close to the va hospital
Cons: My first rooms ac was extremely loud I called the office they gave me a new room second room same thing I asked the cook if I could order some food at 944 he said the kitchen was closed when the sign said they close at 10! Definitely not worth the money!
Good 7.0
Pros: Friendly staff at late check-in
Cons: Room felt somewhat dated.
Good 7.0
Pros: Location.
Cons: Help knew little about area & no pamphlets about attractions in area. Food needs improving. Expected heated pool & not so.
Good 6.0
Pros: Cleanliness
Cons: There was not constant fan option on the ac so even though I had turned it down to 65 it eventually shut off and the hotel was very loud between the jets from the airport passing over and extremely early housekeeping knocking on every door,heard shower to
Good 7.0
Pros: Room looked out to a courtyard. Close to airport with a shuttle
Cons: Old. Rooms needs refurbishing
Okay 4.0
Pros: Location
Cons: No food offered in the morning. Outside lighting needs updating.
Mediocre 2.0
Pros: Nothing ... No complimentary breakfast no heat in pool .. we couldn't even swim I got cold and sick being in 5 min .. Very upset with whole experience
Cons: No free breakfast . No heat in pool to cold to swim and that's why we got hotel was for swimming
Okay 5.1
Pros: Location
Cons: Customer Service
Excellent 10.0
Pros: I usually seek out a Marriott property for my travels. The Courtyard provides everything I need at a reasonable price. It is almost like coming home.
Excellent 9.1
Pros: Very attractive decor in lobby and room. Very quiet. Some view of mountains from my room.
Cons: AC was at a low setting, room was very chilly when I arrived and took quite a while to adjust to what was comfortable for me.
Excellent 9.4
Pros: Nice upgraded room, loved having a balcony! It had a mini fridge. Friendly staff including a kind security guard who made rounds of the building all night. Great breakfast bar to your order and 24 hr mini store if you forgot something or were hungry in the middle of the night. Overall very impressed I would definitely stay again!
Cons: A microwave would be nice, bed was a tad too hard for my liking but still good.
Excellent 8.5
Pros: Overall, it was nice. Very much needed on a Route 66 exploration. Good food, too.
Excellent 10.0
Pros: The hotel was quiet and clean, and the staff was really friendly and helpful, all of which are the most important things at a hotel to me. The beds were a little uncomfortable for my liking, but that's totally person-dependent; my husband thought they were okay.
Excellent 10.0
Pros: The staff were friendly an the room had a great view. The bed was so comfortable that I slept the whole night. I haven't slept that good in a long time! I'll definitely be back!
Good 7.4
Pros: I like that it was clean. Loves the free WiFi.
Cons: I did not like that breakfast was not included. And the swimming pool was way to cold!
Courtyard by Marriott Albuquerque Airport - Albuquerque
Rated no. 9
8.6
Excellent 8.6
Based on 163 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.9
Overall
8.8
Overall 8.4 Excellent
Based on 923 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.9
Overall
8.8
Cleanliness
9.4
Comfort
9.6
Facilities
9.2
Location
9.6
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.2
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
8.2
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.3
Staff
9.2
Cleanliness
8.7
Comfort
8.7
Facilities
6.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.9

Excellent 9.0
Pros: The hotel is older and could use some updates, but it is sparlking clean, and the staff is delightful. Very friendly and professional. I was travelling alone, and I felt completely safe in my room and leaving my car in the lot. Great, quiet location.
Cons: Everything was great. Breakfast was kind of a bummer, but I get things are weird because of Covid, so I wasn't upset.
Excellent 10.0
Pros: Nice and secure. Kids were happy to see the pool filled even though it couldn't be used as it was waiting on inspection but it gave them hope.
Excellent 8.0
Pros: Front desk was very helpful.
Cons: Tv didn't work. Maintenance man had to come and fix it. Heater could not be changed.
Okay 5.0
Cons: The front desk staff was rude the beds were small the price was a little high for the quality of the room
Excellent 10.0
Pros:  the GM, was friendly and very helpful.
Excellent 9.0
Pros: Convenience and safety and comfort
Cons: Loud guests
Excellent 10.0
Pros: The room was clean and had plenty of room. We were very comfortable and slept well
Excellent 8.0
Pros: The location was prime and room was clean and cozy.
Cons: The breakfast options were extremely limited, which is partly understandable as COVID changes emerge. The front desk staff person looked and acted extremely unprofessional in our short encounter.
Good 6.0
Pros: Cost and Cleanliness
Cons: Location
Excellent 10.0
Pros: Excellent staff, no problems what so everyt, clean rooms. Loved it
Cons: No
Excellent 10.0
Pros: very spotless, nice staff, pleasant time spent there.
Cons: no
Good 7.0
Pros: Good staff, room was adequate, but walls quite thin--noise in hall, moderate tv volume were all heard clearly.
Cons: Not really but it seemed more like a Days Inn than Wyndham, so forget about the Wyndham part; it won't raise false expectations.
Excellent 10.0
Okay 4.8
Good 6.0
Pros: Location
Excellent 8.0
Pros: Everything was adequate except what I noted below.
Cons: The air/conditioner/heater thermostat was out of whack and would not turn off when it was supposed to. I had to turn unit off and than back on when needed for heat.
Excellent 10.0
Pros: Thanks hotel employee and staff great experience.
Excellent 10.0
Pros: It's always a good time here, great rooms, great staff who's always willing to help it's so appreciated
Cons: Nope
Excellent 9.0
Pros: The front desk staff, was exceptionally accommodating, helpful, and super-friendly! She happily accommodated my requests and did it with a smile, even though I know I was being a pain in the neck! I also LOVED the room’s mini-kitchen!
Cons: The reason for 9/10 stars was that although the room was clean, the bathroom was just OK clean.I still found the ubiquitous hairs on the toilet seat and on the floor, & the bottom of the tub and behind the bathroom door were not as clean as they shoul
Excellent 10.0
Pros: Everything was clean and comfortable
Cons: Nothing
Okay 4.0
Pros: Office is nicely set up and remodeled staff was friendly
Cons: While the office area was updated the room not so much . No internet at all . Not sure about the breakfast as I wasn’t allowed to even be in the area although no one else was there because my MASK was in the. I’d never stay here again .
Poor 1.0
Pros: Absolutely nothing
Cons: This hotel although is close to the airport is in a very bad area, the linen had spots on them , the mattress was old and lump sided . The floors were always dusty , the remote control didn’t work half of the time .
Poor 1.0
Cons: My vehicle was broken into and 2 windows were broken. Insufficient camera coverage to see when it who did it. If staff had advised or given that information never would've parked where we did. Manager said these types of things happen.
Okay 5.0
Pros: Friendly staff
Cons: Even though we requested a stay over they said they were booked to 50 percent already and we are supposed to check out. It shouldnt have mattered if we were not going to switch to another room we were gonna stay in the one we rented.
Poor 1.0
Pros: room size and amenities.
Cons: Yes...they are trying to keep my deposit under false pretenses.
Okay 5.0
Pros: Location
Cons: Room was clean, staff was nice, but the TV remote didn't work and the coffee maker didn't work. It was really frustrating
Okay 5.0
Cons: First room was very Smokey second room was dingy and dated this is maybe a 2.1 rated room and you guys are advertising it as one of your 8.1 rooms. Dirty and very dated!!!
Poor 1.0
Pros: Upon arriving the hotel demanded that I put up a $200 cash deposit. Which I did not. Nor did I stay at that hotel. Instead I had to book a room at Holiday Express and pay twice the amount. But, a of lot better service.
Cons: The demand for $200 cash deposit
Mediocre 2.0
Pros: Nothing.
Cons: Took them 3 tries to get a room that was clean. First one had hair in the bed, second smelled like an ashtray, third room was the least crappy of the 3 but still smelled like marijuana. Terrible.
Okay 4.0
Pros: Staff
Cons: Elevator
Good 7.0
Cons: Mattress was very uncomfortable
Okay 5.0
Pros: ...
Cons: Hotel was kind of run down, and the back exit couldn't park there for fear our car might have gotten broken into.
Okay 5.0
Pros: The staff were very friendly.
Cons: The pictures online were deceiving, the hotel was really run down and dirty.
Poor 1.0
Pros: Nothing
Cons: The worn dated room, but mostly the cockroach as long as my thumb
Poor 1.0
Pros: The owner is very nice, location is good. I rated poor due to my two experiences. Nice hotel but wouldn't recommend due to the over charges.
Cons: I've been overcharged twice by this hotel, employees don't do what they say about returning my money, had to file a claim with my bank. Would not recommend they have done this two times now
Good 6.0
Pros: Was able to get a king bed and queen bed! Very rare. King fit husband, toddler son, and myself perfect and was so comfy. Front desk staff were helpful and attentive. Check in was easy and quick.
Cons: Listened to frequent banging from storage closet by pool through shared wall. There was a thick layer of dust on the window panels plus clumps of dust. I was afraid they were going to fall on my husband while he was sleeping.
Mediocre 3.0
Pros: The only thing that was nice about this hotel is that it was fairly close to the interstate.
Cons: When we entered our room, I could tell the floors had not been cleaned. Their was tiny crumbs and trash all over and then later that night, I found a pill on the floor. I had children, so I was upset. I told the main desk and they said its not on them.
Poor 1.0
Pros: Nothing
Cons: Under construction
Good 6.0
Pros: Price
Cons: The bed and pillows were so soft I couldn’t sleep so I just got up at 130am and got back on the road.
Good 7.0
Cons: Tv didn't work a nd the elliptical was broken.
Good 6.0
Pros: The hotel was conveniently located near the airport. It was affordable. The staff at the desk for check in and check out were friendly.
Cons: The telephone in the room was not very clean. I was never able to successfully call another room in the hotel. The towels were worn thin.
Poor 1.0
Pros: Food was excellent. The lady at the front desk was professional and friendly
Cons: They gave my reservation to another guest so the room was so so dirty the tv did not work the microwave was broken the refrigerator was caked with dirt and the a/c was caked with dirt the carpeting was stained bad a long the walls no pool walls damaged.
Good 7.0
Pros: Conveniently located to Albuquerque airport, where I had to pick someone up in the morning.
Excellent 8.2
Pros: The room was clean and had plenty of room. We really enjoyed the breakfast too.
Excellent 10.0
Pros: The staff was super friendly and helpful.
Excellent 8.5
Pros: What made our stay so great was the incredibly helpful, friendly and professional staff that worked there. We were really impressed with the service. This is a standard hotel in every way, but the service made it stand out for us.
Cons: I think the facilities could be updated, but everything was clean and comfortable.
Excellent 10.0
Pros: The room was very clean and the beds were very comfortable.
Excellent 10.0
Pros: Nice amenities, room with microwave and fridge, indoor pool and hot tub, free continental breakfast, very friendly staff. They even let us use a pack n play for our 1 year old daughter. Highly recommended!
Excellent 10.0
Pros: The staff was very friendly and accomodating. Easy access to the airport. Comfortable.
Excellent 9.1
Pros: The staff was friendly during the day and late afternoon.
Cons: The shower had extremely low water pressure.
Excellent 10.0
Pros: The staff was incredibly friendly and helpful with any of our questions. The lobby was clean and we were pleasantly surprised with how homey and clean our room was. Great value for what we paid for. We were really comfortable and happy with our stay. I would definitely stay here again and would highly recommend to others.
Cons: I honestly don't have anything negative to say about this hotel.
Excellent 9.7
Pros: Everything was homey,clean and nice.This is my 2nd stay with Shirley.She owns the motel and is there pretty much all the time.She really tries to please the guests.
Cons: When I stayed there before we had a room on the 1st floor and this time we were on the 3rd floor.I'm thinking that this impacts the hot water because the water never got really hot on this stay.
Excellent 9.3
Pros: The hostess and workers were really friendly
Cons: Not use to the bed but was still comfortable
Days Inn & Suites by Wyndham Airport Albuquerque - Albuquerque
Rated no. 10
8.4
Excellent 8.4
Based on 923 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 138 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
9.5
Location
8.8
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
2.0
Facilities
8.0
Location
8.0
Overall
2.0
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.3
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.5
Location
8.7
Services
7.8
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Location
9.0
Services
7.5
Staff
9.3
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.8
Comfort
8.2
Location
8.4
Services
8.1
Staff
9.0

Excellent 9.0
Pros: Nice spacious room
Cons: covid safe breakfast
Excellent 10.0
Pros: The staff from front desk to cleaning staff
Cons: Nothing wrong with it
Good 7.0
Pros: Wish there was better breakfast but was good.
Cons: The renovations
Excellent 8.0
Pros: Beds are extremely comfortable and the staff is friendly
Cons: The room was not cleaned properly the refrigerator and microwave were filthy and the trash hadn’t been thrown out
Okay 4.0
Pros: That they actually had a darkening curtian
Cons: The security was a joke, the rooms did not have a gd connectiin on the tv, the satff was gorrible upin check in and free breakfast was denied non existant, the parking lot was blocked off for idk wht type of repairs
Excellent 8.0
Pros: Location and safety measures
Cons: The hotel is doing some remodeling.
Poor 1.0
Pros: None
Cons: Staff are very rude
Good 7.0
Pros: Super-clean, just-renovated room with superb king bed.
Cons: Hotel only provided a bagged cold breakfast. Low on protein, high carbs. Probably a combination of being in remodeling mode and China virus season. But other hotels of similar class are offering hot eggs breakfasts with fruit and meat, etc, in take-out.
Okay 5.0
Pros: The decor of the hotel.newly renovated
Cons: Asking why I am in Albuquerque.She could have asked it better. Its still being renovated.No restroom downstairs by office.No laundromat to wash clothes before I left.Not any of what was offered. Also if check in time is 3pm why is checkout time 11am?
Excellent 9.0
Pros: location
Cons: ongoing remolding----noise.
Mediocre 3.0
Pros: Room was not that clean. Containers in shower were empty.
Cons: Upon checking out, the employee did not want to give me the breakfast bag and was very rude about it.
Excellent 9.0
Pros: Very nice staff.
Excellent 9.7
Pros: Bed and pillows were soft and very comfortable.
Cons: More variety in breakfast would be nice.
Okay 5.0
Cons: I was put in the basement room and didnt like it no view ,to noisy
Excellent 9.0
Pros: Rooms were nice and clean. Super comfortable
Cons: Na
Excellent 10.0
Pros: Good breakfast Front desk very helpful but does add $15.00 damage deposit? Supposedly, we will get that back.
Excellent 10.0
Pros: Big rooms and great coffee maker
Cons: No
Excellent 10.0
Pros: The room was much bigger than other hotels during our week long trip to New Mexico. And the breakfast was really good.
Excellent 10.0
Pros: Great value, close to eateries and highway but still quiet
Okay 5.4
Pros: The hotel is undergoing a nice renovation, but the beds are hard as rocks. I was told they are in the process of being replaced, but that didn't help us in our stay.
Excellent 10.0
Pros: the free shuttle is awesome!
Cons: they accidently charged my credit card twice but other than that I highly recommend this hotel.
Holiday Inn Express Hotel & Suites Albuquerque Airport - Albuquerque
Rated no. 11
8.3
Excellent 8.3
Based on 138 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.6
Location
8.8
Overall
8.0
Overall 8.2 Excellent
Based on 909 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
5.6
Comfort
6.8
Facilities
6.0
Location
7.2
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.5
Cleanliness
8.6
Comfort
8.4
Facilities
7.7
Location
8.8
Overall
8.2
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.3
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.7
Cleanliness
8.6
Comfort
8.5
Facilities
7.6
Location
8.8
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Facilities
7.4
Location
8.8
Overall
8.1
Cleanliness
8.6
Comfort
8.2
Location
8.6
Services
8.1
Staff
8.6

Poor 1.0
Pros: The pool os pretty thats about it. Never booking here again!!!
Cons: First of all I came in thinking I was going to walk into what the pictures on Google and booking have and was not it at all, I stayed there coming from el paso I booked two rooms because I had my parents and kids with me. The next morning there was a "manager" named MARTY I went downstairs to sign in to be able to use the pool because that's what they said we had to do to be able to use it and he charged me extra because he said only 4 people at a time can go and we were 8 for two rooms which I got 2 rooms under my name it was my sister her kids my parents and my kids which makes 8 of us he charged me then told me either way only one room at a time can go in. Whole time he had an adittude I decided to go to the store to let him cool off because he had other people there complaining also when I came back he said he can cancel are stay if he wanted to so I decided to call corporate he wanted to call the cops because I told corporate to cancel my days paid for there because I was not comfortable, then he kept saying to get out when I asked for him to give me a paper saying they charged me only for the night I stayed and they were refunding me the rest of the days that were paid for. End of the day NEVER SAYING THERE AGAIN !!!! I'm sorry best western but the guy Marty needs to be gone from there other staff was friendly except for the actual "manager".
Mediocre 3.0
Pros: Staff not friendly at all. Our toilet was not flushing properly.
Cons: Room was clean. A/C and heater worked great.
Good 7.0
Pros: The room was OK
Cons: The doors for the other rooms were very heavy and loud. Didn’t like not having an elevator. There were a couple of not so friendly staff.
Excellent 10.0
Pros: Cozy and comfortable
Cons: Stayed here a few nights before this night and the room was super excellent. Thought I selected the same type of room again but it was not as nice as the first night. Still a very nice room.
Okay 5.0
Pros: The pool and hot tub. Rooms are pretty decent.
Cons: It's been 2 weeks and I haven't got my room deposit. Left my earring in the bathroom and it wasn't returned.
Excellent 10.0
Pros: Pleasant staff. Clean rooms.
Excellent 10.0
Excellent 10.0
Pros: The helpful employees and their desire to exceed your experience with their job site.
Cons: Loud tattletale water pipes. Old plumbing screeches as people shower day or night in many halls and rooms.
Good 7.0
Pros: For the particular hotel chain, there is a range for what a 2.5 Star hotel is considered from hotel to hotel. For example, some can seem like 3 star status, and others can seem like 2 star status. This one was a decent, 2.5 star where the staff was nice.
Cons: A sign in the hotel parking lot read "Park at Your Own Risk." That was extremely disconcerting.
Excellent 8.0
Pros: Staff was friendly.
Cons: Very noisy.
Excellent 9.0
Pros: The location was perfect for access to and from the airport. The complimentary shuttle was wonderful to get to the airport.
Cons: It was noisy at night.
Excellent 10.0
Cons: closet is too small
Excellent 10.0
Pros: Cleanliness! Staff very professional & helpful!
Cons: N/A
Mediocre 2.0
Pros: The breakfast and the jacuzzi and that's it.
Cons: The room was smaller than expected than advertised not worth the price. Had to call maintenance twice to fix the toilet. Not much water pressure in the shower hot water took forever to come on. Cobwebs in the light fixtures. Not many towels in the room.
Okay 4.0
Pros: We have stayed here before so the accomodations of the hotel are a plus.
Cons: This stay our room was below the standard we have received in the past. The ac did not work, it only below warm air around like a fan. The room didnt have the usual açcents such as a full length mirror. It seemed much smaller than the last time we stay
Excellent 9.0
Pros: Fluffy bed, and nice amenities.
Okay 5.0
Cons: room was so small we didn't have a place to open our suit cases. Door latch in bathroom not working, would not allow to close door for toilet area.
Good 7.0
Pros: Location--close to airport and steps to diner.
Cons: Bed was not that comfortable. Tacky sign of prices of items in room as if every guest might be inclined to steal things like alarm clock, sheets, etc.
Excellent 9.0
Pros: Location
Cons: Room was way too hot; took me 2 hours to cool it down for the night.
Okay 4.0
Cons: Room did not feel clean. Toilet in restroom was not centered properly.
Okay 5.0
Pros: Good variety of breakfast
Cons: Not clean, could have used a vacuum
Excellent 10.0
Pros: Convenience to the airport & shuttle service.
Excellent 10.0
Pros: The shuttle is so convenient, it will take you to anything within the 5 min radius, and also to Old town.
Cons: Not that we didn't like it ,but there is no evevator, so if you have a problem with stairs,make sure you ask for a ground floor room in the main part of the hotel, it's a walk to the other buildings.
Okay 5.0
Pros: beds were very comfortable had a good size mini fridge
Cons: could hear other people on the other balconies screen was ripped on balcony door just felt old. everything felt old, like best western bought a lower grade hotel and and just stuck their name on it. little parking
Good 6.0
Pros: Diner just across the driveway with good food, and the motel's excellent airport shuttle service.
Cons: Seems a bit worn with mediocre happy hour snack and breakfast. My sister and I were disapointed to learn that we had to share a bed in order to have a room on the ground floor. I had been promised 2 queen beds.
Good 7.0
Pros: Quite,good breakfast.
Cons: No
Good 6.0
Pros: Nice room and office staff was great
Cons: The maid threw away a Walmart bag that I had sitting next to my shoes on the floor. It had an expensive prescription and some personal hygiene items. I searched through the trash when I got back that evening, it was not in the trash. I m sure she too
Mediocre 3.0
Pros: The gentleman brought us a shower curtain
Cons: Had to call to get shower curtain. No Kleenex no extra toilet paper when mentioning this the response must not have finished the room. There was no restaurant like site had said and didn't get room booked
Mediocre 3.0
Pros: The breakfast was very good, They had free newspapers and bottled water for the guests. The room was bigger than usual and comfortable.No
Cons: No
Good 6.0
Pros: The price was okay. The staff was friendly.
Cons: The shower took a long time to heat up. The noise level from the other rooms (doors and plumbing) was disturbing.
Mediocre 2.0
Pros: Nothing
Cons: horrible privacy, people talking everywhete, squeaking floors, all night, loud water noise in the pipes every time someone turns the faucet or shower on. - sunday at 7:00 am we were woken up by the sound of custodian sweeping/brushing carpet with a broom
Good 7.0
Pros: Location
Cons: Lack of an elevator and the room was at 77 degrees when I arrived around 11PM. It took two hours to cool down.
Okay 5.0
Pros: The staff was nice and courteous.
Cons: When we arrived (9:30 pm), there was a vacuum on the stairs and bed sheets bundled up outside our room. There were spackled holes in the wall (obvious to see), some stains on the sheets, and the tub didn't drain well. Overall, this was not a 3-star hotel.
Good 7.0
Pros: Staff and location
Cons: Rooms felt old. Finding that we were in a building behind the main building - arriving late at night - didn't feel very secure.
Good 6.0
Pros: Great breakfast
Cons: Bathroom wasn't totally clean, phone didn't work, no elevator the the 2nd floor
Good 7.0
Pros: The bed was very comfortable.
Cons: It has no elevator access to second floor rooms. We had to carry our bags although the desk clerk did say he would help us if we wished. I don't usually choose pet friendly hotels, but there were no disturbances by pets nor children during our stay.
Excellent 9.7
Pros: Super comfortable bed. Clean room. Great bargain!
Cons: Room smelled a little smokey. Nothing a little perfume couldn't fix.
Excellent 8.0
Pros: great breakfast, helpful staff.
Cons: in the hallways the carpet smelled old and the smell was being masked by too much carpet freshener.
Mediocre 3.0
Pros: The bed was comfortable
Cons: Sketchy people hanging around the grounds. The staff seemed inexperienced and inadequate. The breakfast buffet ran out of food.
Mediocre 3.0
Pros: The location was good, and the hotel looks nicely renovated
Cons: When checking in, the desk lady was extremely rude. No toilet paper in room, had to wait an hour to get it. House cleaners skipped room first day, her to request towels, walked in on us the second day without knocking, before check out.
Excellent 10.0
Pros: This hotel is wonderful if what you want is very clean rooms and bathrooms, very comfortable beds and linens, wonderful staff, free airport shuttle, ample access to a computer with printer - all this, and probably more that I am forgetting - at a really great price! A special shout-out to the Front Office Manager Tim Martinez who is really excellent at his job! If I come come back this way again, I'll be definitely staying here again.
Cons: There wasn't anything I didn't like - this is a place that checked all the boxes for me!
Okay 4.0
Pros: 3 minutes to airport
Cons: reeked of smoke no elevator to the second floor
Excellent 8.8
Pros: Very convenient location, near airport. Good amenities for the price. Nice place to stay if you are looking to get to the airport bright and early!
Okay 5.0
Pros: Breakfast was very good!
Cons: No toilet paper Halllway reeked of a sweet smell that appeared to be cover up for a not so sweet smell! My asthma was aggravated! Dryer sheet in air conditioning that had an smell Hair dryer smoked and had a burning smell!. Only 2 towels!
Excellent 8.2
Pros: It was convenient to the VA Hospital and the airport. I always stsy here when overnight lodging is needed before or after a flght. Bed was comfortable and room spacious and clean.
Cons: My top sheet was threadbare and i could feel the uneven floor that creaked and moaned when the walked on it. A few upgrades would improve my rating. Upgrade the bedding and fix the flooring. Perhaps new carpet and baseboards. An added value and convenience for little would be to install USB outlets throughout especially at the desk and nightstand
Okay 4.0
Pros: Location
Cons: Bottom sheet too small for bed, so constantly slipping off creating discomfort. Room had nasty smell. No ironing board or iron. Pillows felt like rubber, too hard and very uncomfortable.
Mediocre 3.0
Pros: The breakfast was good.
Cons: The room and stairwell each had their own unsavory smell. The floor of the bathroom was not particularly clean. The whole parcel seemed to need a much needed update. The key card machine was broken, so we had to be escorted to our room and had no key card
Okay 4.5
Pros: Location, convenience
Cons: They advertised a small gym but there was none at all. Their smoke free rooms are upstairs to their smoking rooms and they smell of smoke. Couldn't sleep there. Left for a different hotel. Staff was understanding.
Excellent 9.7
Pros: Friendly , helpful, courteous staff. Good breakfast, kept food full .. Very good variety. Nice, comfortable .. Construction going on but did not interfere with our stay. Visited with our long time friends in lobby and nice visit.
Cons: Lobby couch a little dated but they are in the works of improving and upgrading.
Excellent 8.0
Pros: Bed and linens were comfortable, room was fine. Nothing fancy, but well-equipped. Breakfast had real cooked eggs and sausage (and I think a waffle machine, but I didn't look too closely), not just the all-carb except hard boiled eggs breakfast you get at similarly priced hotels. Front desk was fine. It was a quick airport stay for me, and was everything I needed with no complaints.
Cons: I personally don't like all styrofoam and paper products at breakfast, no real mugs, so you can't heat up your milk to go in your coffee, but I realize that's a personal preference. Next time I'll bring my own mug and it will be fine. And the clock and lamp on one side of the bed seemed to be unplugged, but I didn't have time to deal with it and didn't need them. These are small things in an overall good economy hotel. Not fancy or terribly up-to-date, but very functional, clean and solid.
Good 7.7
Pros: The room was clean.
Cons: My room was right across from the laundry room and it smell of cleaning chemicals. Also the hot tub was not very hot.
Excellent 8.5
Pros: We went to this location for a weekend vacation. We showed up later in the evening to check in. The front desk person advised me that I was going to be in a smoking room and asked if that was okay. It was not okay so he upgraded me to a NICE suite..... I really got a bang for the buck! The room was clean and also the breakfast was really good. The only thing that was bothersome is that the last day we were there the hotel ran out of towels and I had to dry myself with my wife's wet towel. Otherwise we didn't spend enough time at the hotel to have anything really bad happen.
Cons: Ran out of towels.
Excellent 9.7
Pros: Great staff.Took the shuttle to the zoo.
Mediocre 2.0
Pros: Clean
Cons: Thermostat was not working properly in room. Room was freezing. No extra blankets in room. When I called for one they gave me one but charged me $7. Horrible
Okay 5.7
Pros: It was a generally good hotel for our needs and convenient to the airport.
Cons: There is no elevator and there is no automated door at the front entrance. In other words, if you are in a wheelchair, use a cane, or have any other mobility issues, this is probably not the hotel for you.
Excellent 8.0
Pros: Very good value. Nice neighborhood.
Cons: Crowded breakfast area.
Good 7.1
Pros: Pool and outdoor seating; hot breakfast buffet; nice front desk staff.
Cons: No elevator to 2nd floor
Good 7.6
Pros: It was clean and close to the rental car drop off
Cons: It was multistory and the noise from the rooms above disrupted sleep.
Mediocre 2.6
Pros: Bathroom was nice.
Cons: They were doing construction in the parking lot at 7:30 AM (jackhammer included), right outside my window. I had only checked in at 5:00 AM after a much longer night of driving than planned ( and desperately needed a few good hours off sleep before continuing on), and the front desk come told me I had to park in BACK ( with a turn by turn description of where to park) because they would be working on the FRONT parking lot the next day. So after already being awaken by noisy construction I got a phone call at 9 am from the front desk telling me to move my car to the FRONT lot, so they could continue working!! I was pissed off by this point, but getting dressed to go out there when the front desk clerk called again to tell me to move my car, not even 5 minutes after her first call. Then they made me check out at 11:30, even though the clerk who I talked to the night before ( when I called to notify them I'd be checking in very late) that I wouldn't have to check out until 12:30!! Needless to say, I didn't get more than 1 hour of sleep!!! I wouldn't recommend this dump, with terrible staff, to anyone!!
Okay 4.0
Cons: Staff was unfriendly at check in, and she smelled awful if BO. Room smelled of smoke we asked to be moved and she was very rude and said no it's to late. Will never stay at another best western again.
Best Western Airport Albuquerque Innsuites Hotel & Suites - Albuquerque
Rated no. 12
8.2
Excellent 8.2
Based on 909 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
9.2
Overall
7.7
Overall 8.2 Excellent
Based on 226 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
9.2
Overall
7.7
Cleanliness
8.5
Comfort
8.3
Location
9.2
Services
8.0
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.2
Comfort
7.0
Facilities
7.0
Location
8.8
Overall
6.6
Cleanliness
8.5
Comfort
8.7
Location
9.3
Services
8.2
Staff
9.0
Cleanliness
8.5
Comfort
8.0
Location
9.5
Services
8.2
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
9.1
Overall
8.2
Cleanliness
8.6
Comfort
8.0
Location
9.1
Services
8.2
Staff
8.6

Good 6.0
Pros: So-so breakfast, no coffee
Cons: Place and table to eat and relax besides the bed. More help for breakfast. One person for front desk and taking care of breakfast.
Excellent 9.0
Pros: Room layout
Cons: Coffee near the front desk but Covid prevented that.
Excellent 9.0
Pros: Good
Cons: Nothing
Okay 5.0
Pros: AC did not work
Excellent 9.0
Pros: It was super close to the airport.
Cons: It would have been nice to have a hot tub that was open.
Good 6.0
Cons: Not very clean, room was falling apart. Not what you expect from the Sheraton name.
Excellent 10.0
Pros: The big bed
Excellent 8.0
Pros: Location
Cons: Toilet kept running. Tank filling tower very, very slow. Staff could flush toilets while cleaning and report needed maintenance.
Excellent 8.0
Pros: Disappointed with parking fee and WiFi access
Excellent 8.0
Pros: Only 3 mins from the airport.
Cons: Only bad-food chain restaurants in the area.
Excellent 9.0
Pros: Nice, helpful staff and followed cdc guidelines regarding pandemic safety.
Cons: N/A
Excellent 10.0
Pros: Clean
Cons: Na
Excellent 10.0
Pros: The staff were very friendly and my room was nice and clean.
Excellent 10.0
Pros: Location, nice room!
Cons: Bed mattress needs to be better for a Sheraton
Okay 4.8
Excellent 10.0
Pros: It's a light, bright, welcoming hotel. The staff is friendly and professional. The rooms are clean and well equipped (it would be nice to have a refrigerator). The beds are very comfortable. My dinner was delicious.
Cons: I did not like that the walkway from the airport to the hotel is not lit and, therefore, not usable at night.
Good 7.0
Pros: Location - we flew in late, the shuttle was right there and we were in our room within 30 minutes of landing.
Cons: Only one staff member at check-in. We were in line with several airline personnel.
Excellent 8.0
Pros: Loved the staff, everyone was warm and helpful
Okay 5.1
Pros: The SPG club lounge was nice. Offered fresh fruit and drinks any time of the day. Location was easy to navigate around.
Cons: Our hotel room was booked 3 weeks in advance. When we arrived we were told that the room style we had book had been all sold out. We were then told we were being "upgraded." The new room we had was a smaller room with two queen beds instead of one king. The only upgrade to the room was were on the 15th floor in the Starwood Preferred Guest rooms. But the room smelled like cigarettes the entire stay. There was a paper posted outside of the elevator on. FBle against the wall saying there have been complaints of the floor smelling of cigarette smoke & reminding everyone that this hotel was completely non-smoking. But other than that nothing was done to rid the floor of the terrible smell.
Excellent 10.0
Pros: access to airport.
Excellent 9.7
Pros: Loved the staff and their attentiveness.
Cons: Surprised they charge for wifi, breakfast, and all that jazz.
Okay 4.5
Pros: The shuttle service was great.
Cons: I reserved a king bed room and they didn't have any. There was a dog outside the hotel barking all night. The operator gave me innaccurate information on the shuttle schedule between the rental car center and the hotel.
Excellent 10.0
Pros: Room are up to date and clean
Excellent 10.0
Pros: Very clean, nice room. Amenities were perfect for a single night. Staff was awesome. Highest rating for an overnight near the airport.
Cons: Don't expect the royal bar... it's pretty basic, but probably perfect for the location and traffic.
Excellent 9.4
Pros: From my check in, to the bell hops and shuttle driver, to house keeping, the staff we extremely helpful and went out of there way to make my stay amazing. The female bartender also remember what I drank the 2nd night I was around right before my flight. I was on the side of the building closest to the airport and I didn't really hear a thing. The bell hop told me what buses to take to visit old town and gave me a pamphlet with a map to help me, this was even when he was off the clock by 1pm and on his way out the door to catch his own bus. So thoughtful and totally made the experience for me. They let me check my bags once I checked out so that I could explore the city before my flight. The location is amazing, a bus stop right out the door and a shuttle (or walking distance) to the airport you can't beat it. All in all super professional and welcoming!
Cons: Out of all the staff there was only one person I had a not so great interaction with, the male bartender Sunday night was a little snooty. There was no bathrobe or something to stir the coffee with the coffee maker in the room. I am a SPG member but still had to pay for wifi. The wifi is more expensive then anywhere in the world I have stayed, including trans-Atlantic flights. It's not worth the price, it's slow and drops a lot.
Sheraton Albuquerque Airport Hotel - Albuquerque
Rated no. 13
8.2
Excellent 8.2
Based on 226 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.8
Location
9.0
Overall
9.0
Overall 8.2 Excellent
Based on 142 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.8
Location
9.0
Overall
9.0
Cleanliness
8.1
Comfort
8.1
Location
8.6
Services
7.8
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.2
Location
9.1
Services
8.0
Staff
8.8
Cleanliness
8.9
Comfort
9.3
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
8.1
Staff
8.9

Excellent 9.0
Pros: Clean, bed very confortable
Good 7.0
Pros: Location and breakfast
Cons: We got there and I was standing for half an hour at the desk..... no greetings, no hello and no comunicación. After half an hour one of the ladies spoke and said that we need it to wait for keys because the hotel had run out of keys. This all happened at 10:30 pm!!! After a while one of the ladies decided to get us into the room ... still no key
Good 6.0
Pros: Newly updated room, and the bed was comfortable.
Cons: I think spare toilet paper should be provided. Ours had none, for our one-night stay, and we ran out just before we left. Not OK!
Excellent 10.0
Pros: Staff, location and food
Cons: Seems like a little bit of updates would be good.
Excellent 10.0
Pros: Shuttle service was a huge help because I did not have to have my family get up early and drive me to the airport. I enjoyed the location, it was very easy to find. The receptionist was very kind and helpful!
Cons: Renovation to the building at the time I stayed there was very unattractive and scary. The underground parking was a bit scary. The elevator belt stunk up the lower level room as we waited for an elevator. It smelled like burnt rubber and the elevator was making a lot of noise as it was moving up to floor 2.
Excellent 10.0
Pros: The Coustomer service is amazing ! I already had a reservation and room was ready upon arrival, The Coustomer service representative named Christiana was amazing very professional and knowledgeable about all amenities offered. I will only ever stay here each time in town, they have an awesome breakfast buffet, and I also enjoyed the dinner aswell. Awesome food I believe they have a featured chef every other week, great food, genuine hospitality an great comfort. I totally recommend the Junior suite.
Cons: N/A
Excellent 8.0
Pros: Great comfortable bed, complimentary shuttle to airport. Convenient to have a restaurant in the premises. Will book again. When in ABQ
Excellent 8.0
Pros: Staff, room, shuttle
Cons: Construction. Breakfast didn't start til after 7am. Sucks for early morning flyers. Otherwise was great. :)
Excellent 8.0
Pros: Renovated room
Cons: Before booking tell us about construction being done on site. Noise was awful, we had to leave our room to get away from the noise. Once construction is done, will be great place to stay, we hit it at the wrong time.
Excellent 9.0
Pros: The location.
Cons: View from room.
Good 6.0
Cons: The bartender was very unfriendly
Excellent 8.0
Pros: Very friendly help. Food in restaurant was very good ,server very friendly. We had early flight so did not experience breakfast . Shuttle to airport was most accomadating.
Cons: Beds were not as comfortable as other Hilton hotels.
Okay 5.0
Pros: Location was a key factor. Easy access to the airport
Cons: The screws in the security latch on the door were stripped out. Faucets in the bathroom did not work properly. They handle would go beyond the stop point and would allow water to flow again. Permanent mat in the bathtub was shredded and torn.
Excellent 9.0
Pros: The convenience to the airport. Also as we were traveling during Hurricane Harvey and out flight was delayed, the hotel pre-checked us in so we wouldn't loose our room
Cons: I thought the breakfast which was noted on the hotel website was complientary, turns out it wasn't. Think the hotel website should be more specific on this.
Excellent 8.0
Pros: Comfy beds!!
Cons: Distinct "oldy" smell otherwise quite wonderful!
Good 7.0
Pros: The front disk staff is really friendly.
Cons: The water in swimming pool was not clean, also, there were no towels until I told the front disk to bring some of them.
Excellent 9.0
Pros: close proximity to the airport
Cons: no free breakfast.
Good 7.0
Pros: Location
Cons: There were needed repairs connected with the bathroom. The number bed didn't work.
Poor 1.0
Pros: When i first walk in the front desk gentleman did not greet me. Just went stright asking for my name. He wasnt friendly. The rooms we nice but the beds were hard and pillows were flat. The pool/hottub was yellow looking, like it hadnt been clean for awhil
Cons: My experiences there wasnt what i expected. For the price i paid for the room i could have stayed at cheaper hotel for and extra night. I got this holtel for the pool and hottub mainly but i didnt even get to use that because they look like it hadnt been
Excellent 9.0
Pros: Just a very short distance from airport. Shuttle waiting for travelers. Quick checkin. Great bed. Nice amenities. Breakfast a little disappointing in freshness. Good price.
Cons: Server in restaurant was having a bad day.
Excellent 10.0
Pros: guest laundry facility
Excellent 10.0
Pros: The very comfortable bed!
Cons: No
Excellent 9.7
Pros: We needed a place to stay overnight before a morning flight. This place was quite good. Very nice beds. Very helpful staff. Extremely convenient location.
Excellent 10.0
Pros: The staff were excellent the rooms clean and comfy resturant they had was really good loved the view from my room it was a great trip and i will be back =)
Poor 1.0
Pros: Location
Cons: Unclean room. Smelled like vomit, rip in the carpet and the bed was half made, not sure the sheets were clean.
Excellent 10.0
Pros: Very friendly, exceptional service.
Excellent 8.0
Pros: Great Customer Service and the Free Airport Shuttle
Cons: It was a bit noisy on our floor and you could hear the neighbors through the thin walls.
Hilton Garden Inn Albuquerque Airport - Albuquerque
Rated no. 14
8.2
Excellent 8.2
Based on 142 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
9.0
Location
8.7
Overall
9.2
Overall 8.0 Excellent
Based on 334 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
9.0
Location
8.7
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
7.8
Location
8.3
Services
7.7
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.9
Cleanliness
8.6
Comfort
8.7
Location
9.4
Services
8.8
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
9.0
Cleanliness
8.0
Comfort
7.7
Location
8.5
Services
7.3
Staff
8.4

Excellent 8.0
Pros: The hotel is near the airport. It is near food options and is near public transportation. The bed was comfortable, and there is a good size tub. Small continental breakfast every morning. They do have a shuttle to the airport. There is a fridge and microwave in the room. Also a small coffee maker.
Cons: It was listed as having a balcony, but I don't see any balconies. The cooler was kinda tricky to work, it was either too cold or stuffy in the room.
Excellent 9.0
Pros: We always arrive late and use the room only for sleep and showering. Breakfast is appreciated. This hotel met and exceeded all our needs. The front desk met us and checked us in with a smile. Great value. We will definitely stay here again in the futu
Good 7.0
Pros: It was a reasonable price
Cons: Could hear people in the hallway
Excellent 8.0
Cons: Parking is a bit sparse.
Okay 5.0
Pros: The employees were kind and respectful. I had a concern regarding the cleanliness of our room. That same afternoon when we returned, my complaints were fixed.
Cons: When we arrived some towels were dirty and a cover on one of the beds was stained/dirty.
Excellent 8.0
Pros: It was fenced in with one way in and one way out.
Cons: Wasn’t that big
Good 7.1
Pros: The room was beautiful! Appreciated the tub for a good HOT soak after being on the road for 2 days. The water was hot so it was great.
Cons: Seemed to be in a seedy part of town.
Excellent 10.0
Pros: Easy
Cons: A little older.
Poor 1.0
Cons: We came down with COVID and they wouldn’t refund our money! We won’t be recommending comfort inn anytime soon. Shame on them!
Okay 5.0
Pros: location
Cons: She needs an update. A/C was loud and sleeping was difficult as the room was either warm or cold. Not a constant comfortable.
Mediocre 2.0
Pros: Not much
Cons: The customer service was horrible the lady was very rude
Good 7.0
Pros: Clean. Comfortable beds. Good breakfast. Fast WIFI.
Cons: Floor one near exit door is VERY loud. Request a room on second of third floor.
Excellent 10.0
Pros: management team and staff is THE BEST
Cons: The only suggestion I have would be to address the plug ins in and around desk so business travelers can plug in phones - lap tops, etc. They are worn out.....
Excellent 10.0
Pros: Nice updated room, comfortable. Pretty good value.
Cons: Nothing wrong, all good.
Excellent 9.0
Pros: I enjoyed my stay at Comfort Inn in Albuquerque. This was very close to the airport. The front desk staff were very nice and helpful. The cleaning crew were very efficient. Hotel employee was very sweet to leave well wishes notes each day after
Cons: Nice hotel. I will definitely stay here in the future.
Excellent 8.0
Pros: The front desk staff was very friendly and the overall quality and amenities for the price were good.
Cons: The queen bed room was pretty small, and the air conditioner didn't work very well.
Excellent 8.0
Pros: Comfortable room, comfortable bed, fridge and microwave.
Cons: Showerhead and water pressure left me feeling soapy.
Mediocre 3.0
Pros: It was clean.
Cons: There was no hot water in the shower! Fine in the sink, but not in the shower. Not ok for an airport hotel where people come in late and go out early!!
Okay 4.0
Pros: It was close to the airport and they had a shuttle
Cons: There was a chair in the space that was also used as the closet and the door in our room had been broken into or someone had attempted to break into it which made us very uncomfortable .
Good 6.0
Pros: Staff were very friendly - makeup removal towels
Cons: Two beds instead of one - no makeup mirror - temperature stayed hot even with the AC running
Okay 5.0
Pros: The staff was nice.
Cons: Rooms, the size of bed was to small, the toliet would make a noise when hou sat down and got up, rhe lock was broken on the door. This was no where like the 3 stars we have stayed at all.
Good 7.0
Pros: The room was updated and clean
Excellent 9.0
Pros: Complimentary breakfast
Cons: Very thin walls, we could hear people talking and moving around all the time.
Excellent 9.0
Pros: Great hot tub, bubbles rocked! Staffl were wonderful.
Excellent 8.0
Pros: Staff very friendly. Stay was very short but the ladies working made a great impression and will definitely return given the opportunity.
Poor 1.0
Pros: not a thing
Cons: everything
Mediocre 3.0
Pros: Our room was very close to the pool, fitness room and breakfast. Breakfast was decent.
Cons: Room wasn't clean when we got to the room. Hair in shower. Beds weren't made for us every day. Pool was dark, no lights, couldn't see the bottom and it scared the kids.
Poor 1.0
Pros: The front desk worker was very kind.
Cons: The rating and online information did not reflect the true nature of this hotel. I felt misled. The neighborhood felt very unsafe and the hotel was run down cosmetically. The online pictures did not match the hotel. I believe they were fabricated.
Good 7.0
Pros: Better than last time.
Cons: Side doors have been broken for months. Guests shouldn't have to walk around to the front and hope the one person on duty after hours is available to let them in. FIX THEVKEY READERS!! Breakfast was disgusting.
Okay 5.0
Pros: Location
Cons: Dated and worn. Thin walls.
Good 7.0
Pros: Indoor pool.
Cons: I guess I don't understand the rating system. We stayed in a 2.5 star hotel in Mesa, AZ that was far better place than this 3 star. It wasn't bad, just not what we expected for a 3 star hotel.
Good 7.0
Pros: Front desk staff were awesome helpful and responsive.
Cons: Ice machines were not working
Excellent 8.0
Pros: The shuttle service to the airport is very convenient!
Cons: But the shuttle driver almost missed me, even though I called from the airport.
Good 6.0
Pros: Proximity to the airport
Cons: Exercise room was inadequate and the pool hours were very limited
Good 6.0
Pros: Location
Cons: Room smelled AWFUL dank & mildewy. Carpet was wet in places. Bathroom was dirty & had hair all over the place.
Okay 5.0
Pros: Price
Okay 4.0
Pros: I did like yelling and trying to get the concierge attention while he was sleeping! Nothing about the hotel.
Cons: Parking was too small,room was not 3 star rating, was expecting more since the hotel was rated 3 stars!
Okay 4.0
Cons: The staff wasn't very friendly.
Good 6.0
Pros: The room was clean
Cons: It certainly wasn't the motels fault but couldn't sleep most of the night because of very noisy people in adjacent rooms
Poor 1.0
Cons: There was a huge cockroach outside our hotel room in the hallway and it was infested with fleas. I got two big flea bites and my dog has 20-40 bites all over his body. Not happy.
Good 6.0
Pros: the hotel breakfast
Cons: the cleanliness of the room was not to par. floor was sticky, hair all over bathtub, which also looked like it had never been scrubbed out. toilet paper holder falling out of the wall, room chair was very well used, carpet was gross.
Poor 1.0
Pros: Bed was comfortable
Cons: Paper thin walls, noisy guests, faulty temperature controls, poor quality breakfast food, not as clean as it should have been, expensive for what it delivered, definitely should not be rated 3 stars...more like 2. Big disappointment and overall mistake.
Poor 1.0
Pros: Nothing
Cons: Front desk person was rude and condescending. We were attacked by dogs in the hallway outside our room. the hotel may be pet friendly but not people friendly defending the dogs which were off leash. Carpet was filthy and sticky. Will not stay here again.
Mediocre 3.0
Pros: Shuttle to airport and location
Cons: Noisy from floor above and next door....poor construction and/ or insulation
Poor 1.0
Pros: The food was oj
Cons: Or partying or retired I was there I never got to sleep the front desk help was no help
Mediocre 3.0
Pros: Friendly staff
Cons: So loud right across elevator I couldn't sleep and I itched all night long in that bed.
Excellent 9.4
Pros: Management and staff went out of their way to help me get around when the rental car I reserved was not available
Excellent 8.0
Pros: I loved the beds. They were so comfortable. We also enjoyed the deluxe breakfast, and the hot tub.
Cons: The pool was freezing cold even though they said it was a heated indoor pool. The walls were very thin, so we could here the people next door to us.
Excellent 10.0
Pros: The stay was great everything about it was GREAT!
Cons: The rooms where small but still I would stay again.
Comfort Inn Albuquerque Airport - Albuquerque
Rated no. 15
8.0
Excellent 8.0
Based on 334 reviews
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