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Pittsburgh hotels near Byham Theater
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Best Pittsburgh hotels near Byham Theater
Located in Downtown Pittsburgh, this hotel is within a 5-minute walk of U.S. Steel Tower and David L Lawrence Convention Center. PPG Paints Arena and Benedum Center are also within 10 minutes. Steel Plaza Station and Pittsburgh Station are within a 5-minute walk.
Overall 9.1 Excellent
Based on 1,088 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: We stayed for 3 nights and had a great experience. The breakfast was great and the dinner time kick back from 5:30-7 was awesome! 3 drinks and a free dinner, you can't beat it!!! I will be staying here every time i visit Pittsburgh
Excellent
9.4
Pros: Definitely Food.. friendly staff .. location.. facilities. Loved it. Oh, the rooftop was wonderful
Cons: I was there on a busy weekend. Prices were high.
Okay
5.1
Pros: Comfortable bed.
Cons: More/better self parking options.
Excellent
10.0
Pros: Cleanliness and nicely appointed rooms. Free drinks, free food.
Cons: Nothing.
Excellent
10.0
Pros: King size suite was a very large room, very modern and extra clean. Bed was comfortable, the food was also good.
Cons: I would say the only down fall is the parking, however, $29 for ballet parking is very reasonable considering where we were. The valet was on point and had my car ready, which was great because I had younger children with me.
Located in Strip District, this hotel is within a 10-minute walk of Senator John Heinz Regional History Centre and David L Lawrence Convention Center. PPG Paints Arena and Benedum Center are also within 15 minutes. Pittsburgh Station is only a 4-minute walk and Steel Plaza Station is 11 minutes.
Overall 9.0 Excellent
Based on 1,422 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
8.0
Excellent
9.0
Excellent
8.0
Excellent
8.5
Excellent
10.0
Pros: The room was amazing! Best price, location, and comfort. Has free parking for hotel guests which is amazing since most parking in Pittsburgh is valet or pay to park. Since you have free parking you can walk anywhere in downtown- amazing! Great staff! I had to check in earlier to get ready for my cousin's wedding and they were very accommodating. I haven't stayed in this nice of a hotel and great price, during Labor Day weekend mind you, in a very long time. Also they have a small market in the hotel and complimentary coffee all day! Good coffee with options.
Cons: The only thing I didn't like was the breakfast but it was included and had basic breakfast options.
Excellent
8.0
Pros: Easy access to everything, free parking
Excellent
10.0
Pros: This place has it all. Great location, amenities, and staff was super friendly and helpful.
Excellent
9.7
Pros: Clean, well-kept, and comfortable. The staff were attentive, friendly, and helpful as well. Breakfast was great and the location was an easy and short walk to the convention center and a number of restaurants. Will definitely book here again for future trips.
Excellent
10.0
Pros: Came to the Hampton Inn to see a DJ at STATIC nightclub which was only a few minutes walk from the hotel. Wonderful stay, our two queen and sofa suite was HUGE! The pool & HOT tub were very pleasant. Soo glad we booked a room here, had a fantastic night in Pittsburg!
Cons: Nada!
Excellent
8.0
Pros: New room
Cons: Under construction
Mediocre
2.0
Cons: I did not stay at this hotel due to overbooking. booked reservation through Kyak on Saturday 8/8/15; received e-mail later in the afternoon indicating hotel was full; I was informed Kyak booked a room at another hotel which was about 39 miles from current location which was unacceptable. I was able to book at Hampton Inn on McKnight Rd directly myself. I am disappointed in reservation desk at Hampton Inn-Downtown and Kyak for not recommending McKnight Rd location
Located in Downtown Pittsburgh, this luxury hotel is within a 10-minute walk of U.S. Steel Tower, Market Square and PPG Paints Arena. PNC Park and Monongahela Incline are also within 1 mi (2 km). Steel Plaza Station and Wood Street Station are within a 5-minute walk.
Overall 9.0 Excellent
Based on 528 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Cons: Everything was great besides the pillows. They were very firm.
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
9.7
Excellent
10.0
Pros: Bed was comfortable. Room decor was funky and fun. Staff was friendly and responsive. Location was central. Happy hour was a nice bonus. The Commoner restaurant was outstanding; try the dessert with the fig cake and rye vanilla ice cream!
Cons: The elevator requires a room key, but you can only select the floor after the door closes; the elevators are tiny.
Excellent
8.8
Pros: The hotel was beautiful and luxurious. Staff was very friendly and attentive.
Cons: Parking is very expensive @ $35/per night, plus it's valet which means tipping on top of that. I paid $80 for 2 nights.
Excellent
10.0
Pros: Stunning design, great staff and well-located. We were blown away.
Excellent
9.7
Pros: Dog friendly! Staff was very pleasant!
Cons: Expensive if you don't get a good deal.
Excellent
10.0
Pros: Very pet friendly. Beautiful Spa bathroom. Exceptional staff.
Cons: Craziness in hallway til 5:30 AM. I Didn't complain, but children yelling & doors slamming. Kept myself & dog up. No big deal, we will survive.
Excellent
10.0
Pros: Lots of color and life to this place. The Bloody Mary bar and breakfast was outstanding! Even if you don't stay here, go there!
Cons: Wish it had a pool and that the Biergarten was open in the winter too.
Good
6.0
Beautiful hotel. The common areas and rooms are beautifully decorated. Front desk staff were clueless. Manager was super nice, smart and helpful but she can only do so much. I hope/speculate this is maybe a product of having challenges hiring new employees as the two problematic front desk folks who had "challenges" in short (two different times) seemed either very new and while professional, simply not helpful or smart. The manager was super smart, nice and professional. No laundry bags (the usual plastic bags in a closet) in the rooms - odd - and the gym could have been tended to better; e.g., water cooler stopped working so I let them know at the front desk and said the towels were gone as well - they later fixed the water cooler but did not leave a lot of towels so they were short again the next day; also, the wipes dispenser kept getting jammed and I had to clear it on two separate days. Nevertheless, the gym appeared to be quite clean so I am guessing they cleaned it regularly but just didn't check to restock stuff at least on busy weekends. The complimentary coffee (and tea) on the first floor was delicious; however, it's not around for early risers (and no coffee in rooms so starting an hour or two earlier would be better. The valet is responsive but be aware that it shuts down from 11 pm through 7 am - they never told us this so when a daughter's flight got switched to early am, I texted for the car and received an auto text reply saying give them 10 to 15 minutes (understandable) but 20 minutes passed and no word and then received a text saying no valet available -- the front desk clerk merely said "you should have been told". Fortunately, the actual valet guy was great and had gone anyway unbeknownst to front desk clerk (no communication) and arrived a few minutes later so all is well ... just not a well oiled machine. Again, very happy with super professional manager at the front desk - she was great - and the cleanliness, comfort and look of the rooms and common areas (adult daughters really liked it.)
Excellent
8.8
Pros: We loved the decor and ridiculously friendly and helpful staff. Room service food from The Commoner was also excellent.
Cons: Short water did not get hot and at one point was down right cold. Valet took quite a while to retrieve car. In-room phones were not properly dialing to where they were supposed to.
Located in Downtown Pittsburgh, this hotel is within a 10-minute walk of Market Square, Benedum Center and Point State Park. David L Lawrence Convention Center and PPG Paints Arena are also within 15 minutes. Wood Street Station and Gateway Station are within a 5-minute walk.
Overall 8.7 Excellent
Based on 327 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
9.4
Excellent
8.0
Excellent
8.8
Pros: Room and public areas were beautiful
Cons: Weak service staff; most of the electric blinds in room didn't work so couldn't open to enjoy view; housekeeping didn't clean room during our two day stay; ran out of toilet tissue (no extra in room) and called to request some be sent up – returned later to find a couple rolls left on the desk (empty bathroom roll not changed); A/C controls not calibrated, hard to control temp; water pressure in shower pathetically weak. Front doors to hotel not set up to open to allow you to wheel in luggage easily. Front desk on 25th floor with no noticeable sign or attendant in ground floor lobby to explain where to go. Hotel has great potential, but doesn't have its game together yet.
Excellent
10.0
Everything was excellent. The room and bathroom was so clean that I didn’t need to wear my crocs in the shower. The only thing that needs to be better is the communication between the front desk and the parking staff. I had trouble exiting the parking lot when I left. The parking attendant said the concierge should have asked for my parking stub and validated it.
Located in Downtown Pittsburgh, this historic hotel is within a 10-minute walk of Benedum Center, Cabaret at Theatre Square and O'Reilly Theater. Market Square and PPG Paints Arena are also within 10 minutes. Steel Plaza Station is only a 2-minute walk and Wood Street Station is 4 minutes.
Overall 8.6 Excellent
Based on 548 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.8
Good
6.5
Okay
4.0
Cons: The faucet and outlet fell off during our stay.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
9.7
Pros: Elegant and clean hotel with friendly staff.
Cons: Parking. Cost.
Excellent
10.0
Pros: Walking distance to everything. King suite made me feel at home. Old absolute beautiful. Starbucks on site. Staff friendly.
Cons: Parking 36 bucks. But your in the city
Excellent
8.0
Pros: The location is great and having both the Tap Room, Terrace Room, and room service was nice. Most of the staff were very nice and helpful. The lobby is beautiful too.
Cons: Some of the rooms were quite substandard and badly in need of renovation with absurdly tiny bathrooms. More like a 1-2 star level of hotel than supposedly 4. The hotel windows didn't seem to be the usual double paned, and let quite a bit of city noise in, especially as there was construction from 8am-7pm during the week. The floor were also noisy....it seemed like most guests felt a need to slam their hotel doors constantly. Also, the lack of a minibar in the room was quite odd for this level of hotel.
Excellent
10.0
Pros: My wife & I were in town for a concert at the Benedum and this hotel was exactly what i was hoping to surprise her with for our anniversary. Within easy walking distance of both TenPenny restaurant and the venue, this elegant hotel provided another bit of ambience to our weeeknd. The piano playing in the lobby upon our return from dinner set the mood for the show, and the piano playing upon our return from the show was a nice night-cap. For the price, the proximity of this hotel to the cultural district is unbeatable. Our next evening in town will include the Omni William Penn Hotel.
Excellent
9.1
Cons: When we checked in, we were told since we booked with an "outside" agency, we wouldn't get "credit" towards our Omni select membership, but we would still get free wifi and free coffee in the morning. However, I was delivered a bill with a charge for wifi. When I checked out, the woman at the desk was a bit brusque about it. She said we did not qualify for free wifi or coffee since we booked through an outside agency, but after I explained that's not what I was told on check-in, she then said she would give me a one time courtesy. I did not like how she handled this, and that's why I gave a three star for staff.
Excellent
8.8
Pros: The ambiance of the front lobby. Lots of stone and arches, Starbucks and a fancy restaurant if that is your thing. Brought us champagne for anniversary which was nice. Bed was crazy comfortable and I even liked the pillows.
Cons: No microwave in unit. Had a fridge but nothing to heat up food. And to get one required them to bring it to your room for $10. The restaurants and speak easy were expensive. Maybe that is me though. I guess I expected more based on the reviews.
Excellent
8.0
Pros: Very nice hotel.
Cons: They overbooked and had to send me to another hotel which wasn't nearly as nice. They did try to make it up to me but it was a huge nuisance to have to pack up and relocate after the first night at the Drury.
Excellent
10.0
Pros: Beautiful hotel with a friendly accomidating staff. I would highly recommend.
Cons: Nothing
Excellent
9.3
Pros: The staff was one of the best I have seen. They were always friendly and helpful.
Excellent
10.0
Pros: The hotel has an awesome location, a grand atmosphere, and the service was second to none! Definitely made my first trip to Pittsburgh a very positive experience.
Good
7.4
Pros: The hotel was clean and comfortable. The gym was one of the nicest of any hotel I'd been to.
Cons: The building lends itself to poor cell signals and the wi-fi is not free. Which is absurd. What year is it?
Excellent
9.7
Pros: The hotel is so beautiful. It is in a perfect location. It is within walking distance to everything. The bed is so comfortable. I could not have asked for a better place to stay.
Cons: The staff was not always very friendly...very helpful but not friendly (with the exception of our bell hop). There is no parking. My bath tub had a loud dripping faucet (room 931).
Excellent
9.0
Pros: Loved the beds! Very very comfortable. I heard more than a few people commenting on how well they slept! I didn't have to call room service for a thing! Enough towels, pillows, blankets, and everything worked! Nothing broken, nothing missing, quiet room, great view, housekeeping did a great job. Two different restaurants to dine in/even has a Brueggers in house. One restaurant was fine dining, the other an English Pub! We loved that we could bring our own cooler/or bottle of wine down into the lobby and hang out there. A lot of people did this. Just a pleasure as it's a beautiful old fashioned open lobby with big sofas and fluffy chairs, gorgeous chandeliers! Situated right in the heart of Pittsburgh! Not too far to walk to either stadium, right around the corner from the Consol for hockey and close to the bridge to walk over to Station Square. I would recommend this hotel to any adult couple/group travelling.
Cons: No pool/sauna or gym. Labor Day Parade made it difficult to get out or around the city when we were there but that has nothing to do with the hotel. Not a great hotel for children as no amenities geared towards them. Price was a bit high, even through Orbitz. I got an email from the hotel after I made my res through Kayak/Orbitz and they offered my same room for $99 per night instead of the $148 I paid (King standard room) but the hotel wouldn't accommodate the adjusted price as I had paid a third party (who by the way, paid them). Not convenient that I would need to call the third party and request that they adjust what they charged me. Hoping that Kayak/Orbitz will still adjust for me! I'll let you know!
Excellent
9.4
Pros: We loved the stay for Mother's Day there food was excellent 5 star the room was little pricey and valet is 34 dollars over night but was one hell of a time, they have a speak easy in down stairs we didn't get in due to closed on Sunday's but love to go next time, the room was a king suite it was nice the bathroom too was nice we had great stay
Cons: Id say my wife's favorite thing was the food she was in love with there breakfast and the waiter we had was great, the front desk got us reservations at capital grille around the block which was great, only thing we did want was to visit a spa the hotel didn't have one or a pool but we still had fun thanks see you again !!!
Good
7.7
Pros: beautiful lobby, tastefully decorated room, excellent location.
Cons: Faulty outlet that gave my husband a nasty shock and was out of order. Coffee pot was missing the basket to brew coffee and one in adjoining room didn't work either. $10 for a bottle of water?! Nothing is complementary anymore, is it?
Good
6.0
Cons: Front counter girl was rude, unprepared and clearly did not want to help.
Located in Cultural District, this historic hotel is within a 10-minute walk of PNC Park and David L Lawrence Convention Center. Heinz Field and PPG Paints Arena are also within 1 mi (2 km). Gateway Station is only a 4-minute walk and Wood Street Station is 5 minutes.
Overall 8.6 Excellent
Based on 452 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.9
Limited breakfast menu and on site Starbucks was closed
Good
7.9
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Good
6.5
Pros: The hotel is clean, the views are great, and the staff are friendly.
Cons: They nearly ruined the gorgeous marble lobby of the Fulton Building by adding all sorts of slightly trashy 90s design don'ts to this Beaux Arts beauty. TV screens all over, a cramped, ugly bar, and nasty multi colored lights inside the glass dome. The rooms are fairly large but with more oversized, shabby chic furniture which would make Dorothy Draper blush. And PLEASE renovate the bathrooms! The fixtures are really cheap, dated, and quickly becoming obsolete.
Good
7.1
Pros: The room had a fantastic view of the river (although it cost extra) and great decor.
Cons: after settling into the room for a little while; obvious dirty spots started to appear. Coffe spilt on the desk, yellow stains on the comforter, and hair in the bed.
Excellent
10.0
Pros: Staff at check in and valet super friendly! Great atmosphere in lobby.
Excellent
8.0
Pros: The location was great, the bed was very comfortable and the staff was friendly.
Cons: The room was a little small for the price
Excellent
10.0
The hotel is beautiful and well kept. Only negative is the paid parking
Excellent
9.4
Pros: Amazing location. If you want a quintessential shot of Pittsburgh and its bridges, go here.
Cons: The location also has downsides like lots of homelessness and beggars. The hotel itself was nicely appointed, but was less spectacular on the small details. Felt like a standard issue hotel a bit.
Excellent
8.0
Pros: Location and comfort
Cons: Parking is over priced and lack of pool/free breakfast for top dollars stay
Located in North Shore, this hotel is within a 5-minute walk of Stage AE and PNC Park. Heinz Field and Rivers Casino are also within 15 minutes. North Side Station is only a 2-minute walk and Allegheny Station is 10 minutes.
Overall 8.4 Excellent
Based on 509 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Cons: Kitchenette had no plates and minimal cutlery. TV was not working.
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
8.0
Okay
4.0
Cons: Kitchenette was poorly equipped. Dishwasher was poorly installed and kept tipping over. Carpet was stained. Toilet leaked. Shower head not installed properly and water leaked out.
Excellent
9.7
Pros: Best breakfast we've ever had at a Residence Inn
Cons: Fitness room could use more equipment
Excellent
8.2
Pros: Location for a downtown event.
Cons: Lounge was closed on weekends, really? Limited amenities.
Located in Downtown Pittsburgh, this luxury hotel is within a 5-minute walk of Market Square and Benedum Center. David L Lawrence Convention Center and Point State Park are also within 10 minutes. Wood Street Station and Gateway Station are within a 5-minute walk.
Overall 8.4 Excellent
Based on 444 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Wonderful jazz ensemble on Friday evening was a nice surprise. Everything was great!
Excellent
9.7
Pros: Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point.
Cons: I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.
Excellent
8.8
Pros: Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging.
Cons: Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....
Excellent
9.6
Pros: Everything. The staff, location, food, views, rooms, spa, etc. Top hotel
Cons: 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off
Excellent
9.7
Pros: Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year.
Cons: The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.
Excellent
10.0
Pros: The service and amenaties were Excellent and every emmployee was attentive and efficient.
Located in Downtown Pittsburgh, this hotel is within a 5-minute walk of U.S. Steel Tower and Benedum Center. David L Lawrence Convention Center and PPG Paints Arena are also within 10 minutes. Wood Street Station and Steel Plaza Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 428 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Pros: Staff is great. Friendly, accommodating, very helpful
Cons: Wash the windows. It really takes away from the whole feel of the place.
Excellent
8.0
When I arrived the staff rushed me and check in. She spoke so fast I did not understand what she said. I felt like I was bothering some of the staff when asking questions about our 3 days stay, however; some of the staff at the breakfast area was excellent.
Located in Cultural District, this hotel is steps away from August Wilson Center for African American Culture and David L Lawrence Convention Center. Benedum Center and Market Square are also within 10 minutes. Pittsburgh Station is only a 4-minute walk and Wood Street Station is 7 minutes.
Overall 8.3 Excellent
Based on 289 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.8
Pros: The location of the hotel is amazing. It is very easy to come into the city and find the hotel.
Cons: The beds we're extra firm.
Mediocre
2.0
Pros: Poor service. Construction projects have made mayhem. Front desk off in a corner. Staff frustrated and unhelpful. Guests were being sent to the Fairmont because they couldn't service their clients. Won't come back.
Cons: Construction
Mediocre
3.1
Pros: The room was decent.
Cons: The room wasn't ready so they took down my number at 2:45pm and told me they would call when it was ready. I went out around town and came back at 9pm to ask if my room was ready because I still did not receive a call. Terrible follow up and organization! Also - while my room was getting ready, the women at the front desk told me I could use the shower in the fitness area to get ready. I went into the women's locker room and there was a male cleaning it, therefore I couldn't even use it. The locker rooms were awful aesthetically and need to be revamped ASAP. The only service that was great was the bell hop/concierge where we left our bags. The gentlemen there was very helpful, friendly, and inviting.
Good
6.0
Pros: We didn't spend much time at the hotel except in the evening to comment on anything we liked about hotel. Staff was courteous.
Cons: The hotel was very noisy from midnight until 4 a.m. Had to call front desk at 1:30 a.m. to complain.
Excellent
10.0
Pros: The room was super comfortable and the parlour suite was super spacious! I also highly recommend the menu breakfast down at the hotel's Penn City Grill - the portions are generous and the food is delicious!
Excellent
10.0
Pros: The location was super convenient to the convention centre, where I needed to be. The room was very comfortable and the views were marvelous from the high floor!
Excellent
9.4
Pros: Friendly staff, speed of check-in and check-out, location
Cons: noise level, slow elevators, pricey
Okay
5.1
Pros: Location is near all the bars and restaurant. Very close walk to Point Park .
Cons: Not very friendly staff. They told me that they was a shuttle thats take the guest around 1 mile radius which made me wait for about 45 mins until i had to arrange my own transportation. Gave a twin bed for a single person
Good
6.8
Pros: Comfortable clean great staff once checked in
Cons: There was absolutely no communication that a marathon would have all access to the hotel for check in shut down and even the course police officers sent us in circles for over an hour trying to gain access to the hotel. We ended up missing a meeting by the time we got through the marathon barricades and checked in
Located in North Shore, this hotel is within a 10-minute walk of PNC Park, Heinz Field and Andy Warhol Museum. Children's Museum of Pittsburgh and Market Square are also within 15 minutes. North Side Station is only a 4-minute walk and Allegheny Station is 12 minutes.
Overall 8.2 Excellent
Based on 1,308 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
8.0
Good
7.7
Excellent
8.2
Excellent
10.0
Pros: I stayed there to see a concert at Stage AE. It was a perfect location.
Excellent
8.0
Pros: Great location to walk to the game.
Cons: You have to pay for parking separate from room charges. $19 per night for parking.
Excellent
9.6
Pros: The bar in the lobby was nice and the complimentary breakfast was great.
Cons: Had to pay extra just to park my car there.
Excellent
8.5
Pros: It was great to be able to walk where ever we wanted on the north shore and even walking downtown too! We loved the size of the room and what came with it as well. I enjoyed being on the higher floor as well.
Cons: Our room was right beside the highway, we heard cars all night long, we were on the corner right next to road. We didn't like that there were no vending machines because drinks and snacks were overpriced at the front counter. $5 dollars for 2 bottles of water.
Good
6.5
Pros: Location was absolutely perfect. Close to PNC and Heinz stadiums, bars, restaurants, the river walk. It was great. Breakfast was complimentary buffet. It was good not great. They ran out a things later in the morning but tried to quickly restock. Parking onsite was pricey but convenient.
Cons: Bathroom was a little dirty - previous patrons hair on the inside of tub Beds were terrible.Both beds in our room were so soft that we almost rolled into each other and the plastic covering on the mattress was very loud any time anyone on the bed moved. That meant that all night long when someone turned over it woke others up. Unfortunately due to the sound and extreme softness we did not experience good nights' sleep. Double charged for my room and manager was not responsive. He left at the end of the shift without returning my call to rectify the situation. Still working on resolution.
Excellent
8.5
Pros: Only 100 yards to PNC Park! Great room with first class breakfast! Very accommodating staff. Great shuttle service.
Cons: $22 per night to park was a downer but the hotel shuttle will take you anywhere in Pittsburgh so you don't have to drive! Location right next to elevated interstate bridge. With HVAC off, it sounded like cars were coming through the room! But with a/c running, could not hear traffic. Will definitely return.
Excellent
10.0
Pros: Location next to Heinz Field, PNC Park and many restaurants.
Cons: Do not like the hotel's pet policy.
Excellent
10.0
Pros: The room was a lot nicer than expected with an awesome view of PNC Park. But the one thing to stood out even above my feelings about my room was Angel at the front desk. I’ve been in the hospitality industry my for over 30 years and she hasn’t forgotten that customer service is what makes a person’s stay superb. Thanks Angels.
Cons: Nothing.
Excellent
8.5
Pros: This hotel has so much to offer. The rooms are great. The breakfast is solid. The location is unbeatable.
Cons: The staff is not helpful at all. I would even argue they go out of their way to keep from helping. Need transportation? Just contact uber. Want to use the shuttle? Sorry that is 3.1 miles away but if you want to go to the casino here is a $20 voucher. Need your bill printed out? Well we are really trying not to use paper.
Excellent
9.4
Pros: The staff was a great help they were fast to deliver a microwave for our in suite party and helpful all around
Cons: The sep living area and kitchen area
Excellent
10.0
Pros: We recently stayed at the Hyatt Place North Shore on a family vacation to Pittsburgh. It was located in a convenient location for walking to many of the museums and local attractions. We also enjoyed the breakfast that was included with the stay. We'd definitley stay there again if we were in town.
Located in North Shore, this hotel is steps away from PNC Park and Andy Warhol Museum. Children's Museum of Pittsburgh and Stage AE are also within 10 minutes. North Side Station is 7 minutes by foot and Gateway Station is 11 minutes.
Overall 7.8 Good
Based on 988 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.0
Good
7.7
Excellent
10.0
Pros: Very clean and nice looking rooms. Convenient location, close to stadium. Just a short walk to downtown, close enough without having to pay for an expensive downtown hotel!
Cons: Our room was right next to the freeway but I'm a fairly heavy sleeper so it didn't bother me much.
Located in North Shore, this hotel is steps away from PNC Park and Andy Warhol Museum. Children's Museum of Pittsburgh and Stage AE are also within 10 minutes. North Side Station is 7 minutes by foot and Gateway Station is 11 minutes.
Overall 7.8 Good
Based on 926 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Okay
5.4
Excellent
10.0
Good
7.7
Excellent
10.0
Pros: Clean, nice staff, large room with comfortable beds.
Cons: It was all great.
Excellent
9.4
Pros: Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room.
Cons: I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
Good
6.8
Pros: The staff was very friendly and the breakfast was decent.
Cons: The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
Good
7.4
Pros: The location was fantastic, the room was fairly nice, and the view was good.
Cons: When we arrived around 10am, the woman at the front desk could not find my reservation and wasn’t particularly willing to help find it. She told me that they were fully booked or else they would offer to match my price. I told her it’s already paid for so she told me to call whoever I booked through. My booking through Kayak went through getaroom.com. While on hold with them, the woman at the front desk told me that they aren’t even allowed to book Springhill Suites rooms. After waiting on hold for about 20 minutes the getaroom woman finally came back, apparently she had spoken to the Springhill Suites manager, and they decided that they didn’t have any room for us so getaroom was going to get me a room somewhere else and rail me before 3pm with the new hotel information. 3pm rolled around and I had received no contact from anybody so I called again. The woman I spoke with this time put me on hold and called the Springhill again, this time they were able to find my reservation which they had the whole time but there was a spelling error on my name. I feel that if the front desk woman when I came in originally was a little more willing to assist or if the manager had actually come out to speak to me, this probably could have been resolved that morning without forcing me to drive around, pay for parking in other parts of the city, and have anxiety about whether or not we would even have a place to stay and the possibility that we might have to drive 4 hours back home. It also makes me very frightened that the trip to London and Paris that I’ve booked through Kayak May have the same issues.
Excellent
8.5
Pros: Location was great. It is close to sports fields, Stage AE & Warhol museum,
Cons: Parking is expensive and extra.
Mediocre
2.8
Pros: Location only
Cons: I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Excellent
8.0
Pros: Staff was friendly and helpful!
Excellent
9.7
Pros: The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location.
Cons: Charge $$ for parking
Okay
4.8
Cons: The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
Mediocre
2.5
Pros: Room was big, beds were comfy
Located in Downtown Pittsburgh, this hotel is within a 5-minute walk of Civic Arena and PPG Paints Arena. David L Lawrence Convention Center and Duquesne University are also within 15 minutes. Steel Plaza Station is 9 minutes by foot and Wood Street Station is 13 minutes.
Overall 7.7 Good
Based on 673 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Pros: Shuttle service
Cons: Restaurant hours
Okay
4.0
Pros: Price point was cheaper than other options within walking distance to the David Lawrence convention center. The room was spacious and appeared to have been recently updated.
Cons: The room overlooked the front awning where visitors can drop off luggage. The awning is sloped and water aggregates in pools at the back end of the awning right in front of my room's window. It looked pretty disgusting and they probably need to clean it or should have putt a better drainage system/slope to the awning. The bed sheets had a subtle stench to them. The sink must have been clogged because it would quickly fill to the brim if left running. The shower was also a little grimy and the drain cover came off when I bumped into it with my foot. For the decrease in price compared to the other hotels near the convention center I think I could have done better.
Excellent
10.0
Pros: The bed was comfortable. The staff were friendly. The water pressure was amazing.
Cons: Not charging for parking.
Excellent
9.4
Pros: Great location, quiet (even on a game night), spacious rooms & beds, clean rooms & common areas, free shuttle around town (even from location to location). I've stayed at 5 different hotels in downtown PGH; this may be my favorite.
Cons: My only complaint is that I had my mother in law with me who is quick to complain about anything (but she had no complaints about this hotel). My only suggestion is that if you want to sleep past 9 am, put your do not disturb sign out the night before so housekeeping isn't knocking on your door. I appreciated the knock, however, to help get my daughter out of bed.
Excellent
10.0
Pros: Cambria Suites offer more than just a comfy bed. You also have a small sitting room with additional TV and desk space. The parking is self parking and very convenient to get your own car when needed. It is walking distance to many things and close to catch the T if inner city transportation is needed. I have stayed in various Hotels in the area and this is definitely my favorite place.
Excellent
9.4
Pros: Proximity to PPG Arena cannot be beat. Great amenities. Wonderful staff!
Cons: The bed a tad uncomfortable but overall a comfortable room & stay.
Excellent
8.8
Pros: The hotel was very clean and the room was very stylish and modern. Elevators were fast and convenient. Location to Consol center was ideal for Penguins game.
Cons: Paying for parking, no breakfast included, and the walla were a bit thin. The housekeeping crew was very loud in the morning cleaning rooms next to ours.
Excellent
9.4
Pros: Room was large.
Cons: The pool was not in great shape.
Excellent
8.5
Pros: Loved the location - right next door to Consol Energy Center and we were staying the night after a Pens game.
Cons: There were red spots on the carpet and walls that could have been cleaned better. the light fixture cover on the light switch in the bathroom was broken - had a big piece of plastic missing.
Located in South Shore, this hotel is within a 5-minute walk of Highmark Stadium and Monongahela Incline. Station Square and Point State Park are also within 1 mi (2 km). Station Square Station is 8 minutes by foot and First Avenue Station is 17 minutes.
Overall 7.7 Good
Based on 490 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.4
Cons: Beds, air conditioner, and rooms could have been cleaner.
Excellent
8.5
Excellent
10.0
Good
7.7
Excellent
9.7
Pros: Located right in the center of everything!
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
8.0
Excellent
9.4
Excellent
8.5
Excellent
9.1
Excellent
10.0
Excellent
10.0
Mediocre
3.7
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.8
Pros: Basically everything
Cons: I had booked a non smoking room and someone had smoked in the room.. I have environmental asthma and I coughed most of the night.. I am sorry to have to report this.. I did have a nice time but ...I couldn't handle the cigarette smoke coming out of the air conditioner when I turned it on..
Okay
5.3
Cons: they failed to provide toilet paper for our room , even after we requested it , they were rushing us out of the hotel by insisting we give a time we would check out even though the check out time was 12 pm.,,will likely never stay there again .
Excellent
10.0
Pros: single room was VERY ROOMY with great riverfront view!
Excellent
8.0
Pros: Great place to stay and party
Cons: Poor view in my room. Parking garage
Excellent
9.7
Pros: Great location in the city, next to the river and an easy walk to the downtown area. Spacious room, well appointed. Bell captains very helpful. Friendly clerk in the gift shop.
Cons: Poor service for breakfast. Wait staff did not approach the table promptly. Coffee was refreshed sporadically.
Good
6.0
Pros: The location was excellent
Cons: there was no vent in the bathroom and the toilet was loose so that when you sat on it it wiggled and made a noise. No wash clothes on the second day
Excellent
8.0
Pros: Location
Cons: Trains
Good
6.0
Pros: View was beautiful and staff was very responsive once we were on site.
Cons: Fire alarm went off on our floor my husband rushed down the stairs from the 14th floor with my 2 year old daughter and there were broken glass bottles all over the stairways. Additionally, the building was never evacuated and when he questioned a janitor on staff he seemed unsure on if there was a real emergency or not. No announcement was ever made and clearly no one cared because only about 6 people has evacuated after the alarm. Additionally, none of my requests through the app check-in were fulfilled and I had request everything over again upon arrival.
Excellent
9.4
Pros: View of river from room
Cons: Ice machine on 14 th floor very loud. We paid for river facing rooms but kept awake by ice machine. The ice machine area needs to be enclosed .
Excellent
10.0
Pros: I come for the STEELER GAMES .. The place is fantastic , easy transportation to the stadium . Catch the ferry next to the hotel . Takes you to Heinz field . Runs every 30 minutes .
Cons: I couldn't stay longer
Excellent
10.0
Pros: Everything was just nice. For a really good price, my friends and I were able to get a good view of Pittsburgh from our window, sleep in a comfortable bed, and relax in a very clean room. we had no problems at all. The location is also perfect for tourists. I woul recommend this for anyone looking for a good hotel.
Mediocre
2.8
Pros: I liked the fact that my meeting was held in the hotel and I just had to go downstairs and did not have to worry about traffic or transportation
Cons: The service was poor, the bathroom water facet dripped and water when brushing my teeth was not draining Service was very poor - when asked to please give me the TV channels, they just brought me the movie guide only, and I did not even ask for that. Every time I asked for something like, can I have a white envelope for my receipts, the front desk rep could not find any at all, and said they did not have any.
Excellent
10.0
Pros: I loved the fact that I had a bed with the works (sheets, pillows, blanket, etc), the room had lights, water in the bathroom worked (both the sink and the shower), carpet, walls, wallpaper, 3-4 framed pictures on different walls, a ceiling, and almost an entire wall of windows. All of this plus things I didn't mention like a working thermostat, light switches, electrical outlets on the wall, and etc. This is DEFINITELY a hotel.
Cons: Awkward positioning of electrical wall outlets. I damn near bent myself into a pretzel trying to find them.
Excellent
8.8
Pros: The view of the skyline is phenomenal and station square has it's own little night life going on.
Cons: The shower was outdated and the parking doesn't make sense. The parking ramp that isn't associated with the hotel but is actually closer to the front door is $10 overnight but the parking lot that is associated with the hotel and is further away cost $21. SO PARK IN The RAMP
Located in Downtown Pittsburgh, this hotel is within a 10-minute walk of U.S. Steel Tower, PPG Paints Arena and David L Lawrence Convention Center. Benedum Center and Duquesne University are also within 10 minutes. Steel Plaza Station is only a 2-minute walk and Wood Street Station is 6 minutes.
Overall 7.5 Good
Based on 431 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Breakfast
Excellent
8.0
Pros: The room was clean and the bed was extremely comfortable. My husband and I were both impressed with the size of the gym and the machines it offered. Overall we would stay there again if we didn't have the kids.
Cons: We were traveling with two young kids (9 mo. And 4 mo.) and asked the front desk a ton of questions about getting around on their free shuttle, unfortunately they didn't seem to have all of the information because we weren't able to use it like we were told. I also asked for a crib at our reservation and at check in, which was never delivered, we brought our pack n play as a back up so I didn't ask again. The walls are super thin, the couple next to us were fighting and I could tell you all about their romantic troubles.
Excellent
9.7
Pros: Cookies! Location!
Cons: Nothing!
Excellent
10.0
Pros: The breakfast was fabulous!
Okay
5.7
Pros: The staff was helpful, the room service was good and the location was convenient
Cons: The windows didn't block out the traffic noise, the internet service kept disconnecting, the cable tv connection was faulty the bathroom sink drain plug wouldn't stay closed. I think for the price of the room the inside of the room could he been a little more comfortable overall.
Excellent
8.2
Pros: Very clean and luxurious. Great location, the free metro station is only 50 feet away and runs to North Shore (Heinz Field and PNC Park)
Cons: Price was inflated to almost double normal rate due to Chesney concert; to be fair all the hotels in Pittsburgh inflated their rates
Good
7.6
Pros: Location.
Cons: Room temp. control. Bed.
Excellent
9.7
Pros: The bed was comfortable and cozy; the breakfast had variety and many options
Excellent
10.0
Pros: Friendly staff, clean room
Cons: Couldn’t really ask for more
Excellent
10.0
Pros: Our room was great, though the bathroom was a bit tight Front desk staff very courteous / helped me get the internet set up n my iPad , patient when I left my key in my room twice.
Excellent
8.3
Pros: The staff was very nice.
Cons: I was fairly satisfied with everything
Good
7.7
Pros: The cookies were awesome and the view from the room was great. A real safe location within walking distance of plenty of nice places.
Cons: The elevator was slow and getting the car took a bit longer than expected. Paying 20 bucks a day for parking was unexpected.
Good
7.6
Pros: The location was great. The beds were very comfortable.
Cons: I tried calling several times for early check-in but could not get anyone one the telephone. The bathroom was small with very poor ventilation.
Okay
4.5
Cons: Location and quality of facikity
Good
6.5
Pros: The beds were comfortable, a lot of closets, fit 4 people comfortably and in a good location (across the T and walking distance to sights).
Cons: The rooms were dirty; walls were dirty, carpet dingy and shower didn't drain quickly so standing in filmy water while showering. The dining area was not equipped to handle a large crowd-waitress said to give her one min to help us and never returned after 40 min so we went to 711 for breakfast snacks. Waited 30min at the bar to order a drink-bartender NEVER acknowledged us and we were sitting at the bar with MAYBE 8 people -she was just rude! She helped a couple sitting next to us and never looked our way. We left to another bar/resraurant but it was just too bad that we couldn't get service in the hotel where we were staying and inconvenient. We will look for other Suite options next year.
Good
6.5
Pros: Rooms were clean. Staff was nice and responsive. Parking was convenient. After we were awoken by partiers in the wee hours of the morning, the front desk saw that we were promptly moved.
Cons: Not much ambient/white noise (e.g., fans) for sleepers who need it. Partiers in the room next to us woke us up at 1am.
Excellent
8.0
Pros: Beds were super comfortable & had great views of the city
Cons: The hotel restaurant was horrible. The pasta dinner special they had for the Pittsburgh marathon was tasteless, soupy & took forever. We waited over 35 minutes to get pasta w/marinara sauce & a greek salad - really? But apparently that was just our table because a family of four that sat next to us was served shortly after ordering (& they also got pasta).
Located in Downtown Pittsburgh, this hotel is within a 10-minute walk of Allegheny County Courthouse, PPG Paints Arena and Market Square. David L Lawrence Convention Center and Station Square are also within 15 minutes. First Avenue Station and Steel Plaza Station are within a 5-minute walk.
Overall 7.4 Good
Based on 812 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: Everything except the parking rate
Cons: Lower the cost of the Valet. Wow. Seriously!
Okay
4.8
Excellent
10.0
Excellent
8.2
Pros: We loved the lobby...the living wall was a very unique addition. The rooms were clean, modern, and minimal. Comfortable beds.
Cons: I paid for a King size room, but got a Full. The room was lovely, but things seemed a little on the cheap end...the faucet wasn't screwed all the way in, the bathroom was tiny, with minimal space. Possibly due to just opening.
Good
7.1
Pros: New and modern, art and design friendly. personable front desk staff.
Cons: small rooms with loud HVAC, average in-room amenities (towels, coffee, working technology ... meh)
Excellent
10.0
Pros: This hotel is a hidden gem. Super clean. Staff was amazing. Walking distance to everything you want to do. Beds were very comfy and the bathroom was clean and modern. Would definitely stay here again..
Excellent
8.2
Pros: I forgot my phone charger at the office. The staff was able to provide a charger for me overnight.
Cons: The side entrance when you come in with the old tile doesnt give a clean first impression.
Excellent
8.5
Pros: Brand new, very clean, very friendly staff
Cons: Lack of practicality: no desk in room, poor lighting in bedroom, window shades do not block light at night
Overall 0.0 Poor
Based on reviews
All
- All
Excellent
9.1
Excellent
8.5
Excellent
10.0
Pros: The on-site restaurant was excellent (The Whitfield, I believe) though I'd make reservations. The staff was great
Cons: n/a
Excellent
10.0
Pros: Very nice room. Fun lobby and restaurant, with great food. Will be back.
Excellent
10.0
Pros: This hotel has a very hip look while being unpretentious. It has a lively atmosphere and very friendly staff. At night, the lobby, bar, and restaurant areas are definitely noisy--no need to worry with your (older) kids being loud. We were pleased with the spacious bedroom, cool design, and comfortable bed. The restaurant is great for dinner (steak and deep fried brussel sprouts) and especially for breakfast (eggs benedict). Great bar as well.
Okay
4.0
Pros: Restaurant was good. The soap in the room smelled good.
Cons: Nothing stands out as really bad, but the experience gradually whittled away satisfaction with the stay. Bar stools unusually uncomfortable. Other lobby furniture equally so (and dirty). Actually, doesn't appear to be a comfortable chair in the entire hotel. Folding metal/canvas chair in room good for camping--useless otherwise. Rainfall showerhead placed 6 inches from the wall--took a shower uncomfortably close to the front of the shower enclosure. Bathroom light too dim for wife to put on makeup. Initial impression of stylishness gave way to a dorm-like feel. More like an Ikea infused Super 8 accessorized with thrift store accessories. $9 (small) plastic cup of wine served at the event in the "gym" was likely from a box of Franzia Blush spigotted into a bottle for for the pretense of a pour. By the the following morning, when the barista dude said "three bones, my man," for a paper cup of coffee, I had reached my affectation limit. Anyone over 40, stay away.
Details
Reviews
Located in South Side, this hotel is within 2 mi (3 km) of PPG Paints Arena, Market Square and David L Lawrence Convention Center. PNC Park and University of Pittsburgh are also within 3 mi (5 km). First Avenue Station is 12 minutes by foot and Steel Plaza Station is 17 minutes.
Overall 6.8 Good
Based on 684 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
9.3
Good
7.0
Pros: Clean, nice, comfortable rooms.
Cons: I didn't like finding a bill under my door the final morning for parking at the motel. $14.00 per day for parking my car in the outdoor lot. I could see if I was parking a second car there, but that was not the case. It is just a way to hide actual costs when comparing motels online.
Excellent
10.0
Pros: Close to where we were visiting. Free hotel shuttle within a 3mi. radius was perfect. Quiet room, except for the train whistles and brakes. Free Wifi, and good breakfast. Walkable to Carson St. eateries and dives.
Cons: Pay to park in hotel lot. Shuttle broke down once and had to use Uber.
Mediocre
2.0
Cons: They overbooked the hotel. I had to wait in line for over an hour just to find out if there would be a room available for me. When I inquired about canceling my reservations, they then told me I could do so but would not be refunded. The two ladies at the desk gave some of the worst customer service I have ever seen. I decided to continue to wait since I would not be reimbursed for my reservation. After waiting an hour and a half a room became available for me. The lady at the desk was very rude while checking me in. Asking me questions like "are you in rush? Do you have plans or something?" By this time it was 9:00pm and I and I'm assuming most of the other customers of the hotel had plans. I assumed the hotel would offer me free parking at the very least because of my wait. The lady at the desk declined frees parking. This hotel was horrendous. I do not recommend it to anyone. And I will never stay there again.
Mediocre
2.5
Pros: The convenience of the location was great for my stay, but that alone did not make it worth the money.
Cons: The room was dirty, sheets were dingy and had hair on them, there was trash on the floor, stains on the carpet, and dried blood underneath the sink area and on the wall. The sink and the tub did not drain well. I took a 10 minute shower and found myself in 12 inches of water by the end of it. I had to pay extra for parking which was shocking to me because it made it seem like it was included and it is not the area where I would freely leave my car. When I recieved an email confirming my stay it said that check in was 3pm and check out was 12pm, I had housekeeping knocking at my door at 10:50 asking me when i was going to check out. I will never be back.
Excellent
8.5
Pros: Staff was friendly and recommendations for food, etc., helpful. Disability accessible rooms met a variety of needs. I had a great view of Mt. Washington, river and downtown skyline. The neighborhood is super cool and walkable. Great access to Mt. Washington, restaurants, shops, etc.
Cons: I was not aware of the charge for parking, but parking in the area is clearly a problem, so I was glad to have guaranteed space. There were no safes in the room, so I had to ask to have items locked in the manager's office.
Excellent
8.0
Cons: the breakfast needs to be improved.
Good
7.4
Pros: Sufficient amenities. Comfortable beds. Friendly staff. Ok breakfast when food was available. Free wifi. Free shuttle service within 3 miles is awesome but never got the chance to use.
Cons: First off the suprise $14 parking fee as soon as we checked in was the first disappointment. My brother and I were exhausted from our drive and knew they had an indoor pool so we were excited to relax. Pool was small and colder than an outdoor pool in spring time. Their breakfast was adequate but it was constantly out of everything and ended an hour before advertised.
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