With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
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Best hotels in Phoenix near Phoenix Police Museum
Overall 9.1 Excellent
Based on 1,598 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.2
Pros: Nice place
Good
7.1
Pros: Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors.
Excellent
10.0
Pros: I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)
Excellent
8.0
Pros: Cleanliness
Excellent
9.4
Pros: This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.
Excellent
10.0
Pros: Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well.
Details
Reviews
Overall 9.1 Excellent
Based on 1,598 reviews
Service
9.4
Food
9.4
Bar and Beverages
9.1
Location
9.1
Amenities
8.7
Cleanliness
8.5
Room
8.0
Comfort
6.7
WiFi
6.5
Breakfast
6.4
Food
9.5
Service
9.4
Location
9.0
Bar and Beverages
9.0
Pool
8.9
Cleanliness
8.7
Room
7.3
Comfort
6.8
Service
9.5
Location
9.1
Vibe
8.5
Room
7.8
Comfort
6.8
8.2 Excellent
Pros: Nice place
Cons: No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.
7.1 Good
Pros: Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors.
Cons: Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.
10.0 Excellent
Pros: I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)
Cons: I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor.
The mattress was a little hard, and the pillows were a little flat.
8.0 Excellent
Pros: Cleanliness
Cons: Room service took forever to show up...2hrs later
9.4 Excellent
Pros: This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.
Cons: None
10.0 Excellent
Pros: Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well.
Cons: While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"
With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
Situated in the revitalized downtown business and entertainment district, The Westin Phoenix Downtown is a stylish hotel near the city's most compelling attractions. Upscale comfort awaits in contemporary rooms and suites, stylishly appointed with luxury amenities, modern essentials, signature Westin Heavenly® beds and beautiful views. Explore celebrated attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena, all within walking distance of your spacious room. Savor distinctive, farm-to-table seasonal cuisine at Province Urban Kitchen & Bar. Celebrate and succeed in sophisticated meeting and event space, enhanced by expert planners and custom catering. After a full day of business or fun, rejuvenate with a soothing massage or take an exhilarating dip in our gorgeous Lapis Terrace Pool. With a prime downtown location across from the Light Rail stop, our Phoenix hotel is a haven in the breathtaking Valley of the Sun.
Overall 9.1 Excellent
Based on 1,135 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Mediocre
2.0
Excellent
10.0
Pros: Everything
Excellent
9.1
Pros: The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Excellent
8.0
Pros: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Details
Reviews
Overall 9.1 Excellent
Based on 1,135 reviews
Comfort
9.7
Room
9.3
Service
9.0
Cleanliness
8.5
Food
8.4
Location
8.4
Breakfast
8.1
Wellness Area
5.7
Pool
2.0
WiFi
2.0
Room
9.1
Location
8.6
Value for money
6.1
Room
9.1
Room
8.9
2.0 Mediocre
Pros:
Cons: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
10.0 Excellent
Pros: Everything
Cons: N/a
9.1 Excellent
Pros: The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Cons:
8.0 Excellent
Pros: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons: Parking was $28 per car per night. We parked across the street for $14 per night.
Situated in the revitalized downtown business and entertainment district, The Westin Phoenix Downtown is a stylish hotel near the city's most compelling attractions. Upscale comfort awaits in contemporary rooms and suites, stylishly appointed with luxury amenities, modern essentials, signature Westin Heavenly® beds and beautiful views. Explore celebrated attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena, all within walking distance of your spacious room. Savor distinctive, farm-to-table seasonal cuisine at Province Urban Kitchen & Bar. Celebrate and succeed in sophisticated meeting and event space, enhanced by expert planners and custom catering. After a full day of business or fun, rejuvenate with a soothing massage or take an exhilarating dip in our gorgeous Lapis Terrace Pool. With a prime downtown location across from the Light Rail stop, our Phoenix hotel is a haven in the breathtaking Valley of the Sun.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Overall 9.1 Excellent
Based on 193 reviews
Excellent
10.0
Pros: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Details
Reviews
Overall 9.1 Excellent
Based on 193 reviews
10.0 Excellent
Pros: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Cons: As it is a historic property only valet parking available which may inconvenience some but wasn't a deterrent for me. Room service limited to a few hours daily.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Immerse yourself into the vibrant culture of Phoenix by staying at Renaissance Phoenix Downtown Hotel. After experiencing the unique style of our newly reimagined lobby, unwind in your perfectly appointed accommodations, which seamlessly blend modern sophistication with second-home comfort. Upgrade to a hotel suite for optimal space or a Club Level room for exclusive Club Lounge access. Keep your workout routine in our modern fitness center, or relax in our heated rooftop pool. Before a day exploring downtown Phoenix or business, start your day with a coffee beverage from our on-site Starbucks® or a tempting breakfast from Marston's Cafe. For a taste of the Southwest, visit Dust Cutter, our hotel's signature restaurant. Hold your next meeting or special event with us. Our hotel boasts over 51,000 square feet of flexible event space. Along with our proximity to the Phoenix Convention Center, attendees will appreciate our hotel's ideal downtown location near Chase Field, Talking Stick Resort Arena and more.
Overall 9.0 Excellent
Based on 1,546 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.6
Pros: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
OK
4.0
Pros: Great check in staff and very nice room.
Excellent
10.0
Pros: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Excellent
10.0
Pros: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Excellent
8.2
Pros: Staff very friendly and helpful.
Excellent
9.7
Pros: Friendly staff, clean rooms, quality amenities. Would return again.
Excellent
8.5
Pros: Friendly staff and good location.
Details
Reviews
Overall 9.0 Excellent
Based on 1,546 reviews
Vibe
9.6
Cleanliness
9.2
Service
9.2
Bar and Beverages
9.0
Amenities
9.0
Food
8.8
Location
8.8
Room
8.5
Comfort
8.3
Breakfast
5.8
Wellness Area
5.8
WiFi
5.8
Pool
3.6
Value for money
3.3
Service
9.3
Location
8.9
Room
8.0
Service
8.9
Location
8.8
Room
7.8
7.6 Good
Pros: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
Cons: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
4.0 OK
Pros: Great check in staff and very nice room.
Cons: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
10.0 Excellent
Pros: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Cons: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
10.0 Excellent
Pros: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Cons:
8.2 Excellent
Pros: Staff very friendly and helpful.
Cons: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
9.7 Excellent
Pros: Friendly staff, clean rooms, quality amenities. Would return again.
Cons: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.
8.5 Excellent
Pros: Friendly staff and good location.
Cons: Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.
Immerse yourself into the vibrant culture of Phoenix by staying at Renaissance Phoenix Downtown Hotel. After experiencing the unique style of our newly reimagined lobby, unwind in your perfectly appointed accommodations, which seamlessly blend modern sophistication with second-home comfort. Upgrade to a hotel suite for optimal space or a Club Level room for exclusive Club Lounge access. Keep your workout routine in our modern fitness center, or relax in our heated rooftop pool. Before a day exploring downtown Phoenix or business, start your day with a coffee beverage from our on-site Starbucks® or a tempting breakfast from Marston's Cafe. For a taste of the Southwest, visit Dust Cutter, our hotel's signature restaurant. Hold your next meeting or special event with us. Our hotel boasts over 51,000 square feet of flexible event space. Along with our proximity to the Phoenix Convention Center, attendees will appreciate our hotel's ideal downtown location near Chase Field, Talking Stick Resort Arena and more.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
Overall 9.0 Excellent
Based on 1,258 reviews
All reviews
- All reviews
- Couples
- Business
- Families
Excellent
10.0
Pros: Great room, staff, and style. Also, the beds were amazingly comfortable.
Excellent
9.7
Pros: Normally I dread the term "boutique," which usually signals small, cramped spaces with questionable decor. This was not the case with FoundRe. The rooms were spacious and very stylishly appointed, with wonderful design aesthetic. The staff were courteous and helpful and the adjoining restaurant was excellent as well.
Details
Reviews
Overall 9.0 Excellent
Based on 1,258 reviews
Vibe
9.5
Breakfast
8.9
Cleanliness
8.5
Service
8.3
Room
8.3
Bar and Beverages
8.1
Amenities
8.1
Food
8.1
Location
8.1
Comfort
7.1
WiFi
6.8
Pool
4.7
Value for money
4.7
Service
8.4
Food
8.1
Room
7.9
Comfort
7.1
Service
8.3
Service
8.3
Room
7.7
10.0 Excellent
Pros: Great room, staff, and style. Also, the beds were amazingly comfortable.
Cons: The in room tablet doesn't list all their options well or other info. Feel like it needs a redo.
9.7 Excellent
Pros: Normally I dread the term "boutique," which usually signals small, cramped spaces with questionable decor. This was not the case with FoundRe. The rooms were spacious and very stylishly appointed, with wonderful design aesthetic. The staff were courteous and helpful and the adjoining restaurant was excellent as well.
Cons: The only slight downside was the fairly spartan "fitness room" which was a handful of cardio machines and a basic set of dumbells.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
The city's largest hotel, Sheraton Grand Phoenix is a contemporary haven in a prime location. Unpack and unwind in stylish rooms and suites, featuring modern essentials, gorgeous city views and a thoughtful collection of signature amenities. Explore a compelling collection of vibrant attractions, including Talking Stick Resort Arena, Arizona State University, CityScape, the Encanto Historic District, Chase Field and Heard Museum. Discover flexible event space for corporate meetings, magical weddings and unforgettable social affairs, all within steps of the Phoenix Convention Center. After a day of business or fun, refresh in our sparkling pool, sip cocktails in our stylish lounge or sit down to delectable local fare at our inviting District American Kitchen & Wine Bar. Just 10 minutes from Sky Harbor International Airport, near endless entertainment options, our hotel is a welcoming sanctuary in the heart of Phoenix.
Overall 8.9 Excellent
Based on 1,994 reviews
All reviews
- All reviews
- Couples
- Families
- Business
OK
4.8
Pros: The room was clean and comfortable
Excellent
10.0
Pros: Easy check in and out. Very clean room and comfortable bed. Pillows are also amazingly comfortable!!
OK
4.0
Pros: Semi clean room
Excellent
9.3
Pros: walking distance to anything downtown; very clean; friendly staff; excellent bed
Excellent
10.0
Pros: Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Excellent
10.0
Pros: Customer service was great!
Excellent
10.0
Pros: Friendly staff. Clean rooms comfortable bed . Easy walk to downtown events
Excellent
10.0
Pros: It was a great experience from the front desk to the easy check out.
Good
6.3
Excellent
10.0
Pros: Location, Clean Rooms, Excellent Beds, Good Internet.
Details
Reviews
Overall 8.9 Excellent
Based on 1,994 reviews
Cleanliness
9.0
Service
8.8
Amenities
8.5
Location
8.3
Room
8.1
Breakfast
7.4
WiFi
5.0
Service
8.7
Location
8.3
Room
7.4
Comfort
7.3
Value for money
5.8
Service
8.9
Location
8.1
Room
7.4
Comfort
7.1
Service
8.5
Location
8.5
Room
7.8
4.8 OK
Pros: The room was clean and comfortable
Cons: It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
10.0 Excellent
Pros: Easy check in and out. Very clean room and comfortable bed. Pillows are also amazingly comfortable!!
Cons:
4.0 OK
Pros: Semi clean room
Cons: Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
9.3 Excellent
Pros: walking distance to anything downtown; very clean; friendly staff; excellent bed
Cons: no free wi-fi???? $17 parking????
10.0 Excellent
Pros: Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Cons:
10.0 Excellent
Pros: Customer service was great!
Cons:
10.0 Excellent
Pros: Friendly staff. Clean rooms comfortable bed . Easy walk to downtown events
Cons: Confusing parking structure . Foggy windows .
10.0 Excellent
Pros: It was a great experience from the front desk to the easy check out.
Cons: Not really a factor if you're not a weekender but parking is truly disproportionate to the amount of rooms in the hotel. You will find that out the hard way if you find yourself staying on a Saturday night.
6.3 Good
Pros:
Cons: Staff were not friendly .... injured myself while there and would not allow me temporary use of a wheelchair. Nothing in the vicinity of the hotel really.
10.0 Excellent
Pros: Location, Clean Rooms, Excellent Beds, Good Internet.
Cons: Homeless Begging right outside front doors.
The city's largest hotel, Sheraton Grand Phoenix is a contemporary haven in a prime location. Unpack and unwind in stylish rooms and suites, featuring modern essentials, gorgeous city views and a thoughtful collection of signature amenities. Explore a compelling collection of vibrant attractions, including Talking Stick Resort Arena, Arizona State University, CityScape, the Encanto Historic District, Chase Field and Heard Museum. Discover flexible event space for corporate meetings, magical weddings and unforgettable social affairs, all within steps of the Phoenix Convention Center. After a day of business or fun, refresh in our sparkling pool, sip cocktails in our stylish lounge or sit down to delectable local fare at our inviting District American Kitchen & Wine Bar. Just 10 minutes from Sky Harbor International Airport, near endless entertainment options, our hotel is a welcoming sanctuary in the heart of Phoenix.
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Overall 8.9 Excellent
Based on 1,182 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
9.1
Pros: Had tickets to diamondbacks game. Close place stay.
OK
4.6
Excellent
10.0
Pros: Location, location, location
Free parking
Free full breakfast
Friendly staff
Excellent
8.0
Pros: staff friendly
location
Details
Reviews
Overall 8.9 Excellent
Based on 1,182 reviews
Location
9.5
Value for money
9.3
Service
9.0
Cleanliness
8.8
Breakfast
8.7
Wellness Area
8.4
Room
8.3
Vibe
8.3
Comfort
8.2
WiFi
8.1
Food
5.7
Location
9.6
Value for money
9.2
Service
9.0
Cleanliness
9.0
Breakfast
8.7
Comfort
8.3
Room
8.0
Location
9.6
Service
9.1
Room
7.8
Service
9.1
Room
7.8
9.1 Excellent
Pros: Had tickets to diamondbacks game. Close place stay.
Cons: Breakfast was okay. Didn't care for turkey sausage.
4.6 OK
Pros:
Cons: The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
10.0 Excellent
Pros: Location, location, location
Free parking
Free full breakfast
Friendly staff
Cons: N/A
8.0 Excellent
Pros: staff friendly
location
Cons: shuttle service started at 7AM. - doesn't help for earlier flights
bathroom had lots of wear and tear; especially tub/shower
requested extra supplies via Kayak but didn't receive them upon check in.
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
Overall 8.7 Excellent
Based on 3,152 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Excellent
9.1
Pros: The view, the rate, the employees
Mediocre
2.0
Pros: Nothing
Excellent
8.5
Pros: If you're attending a function at the convention center, this is the perfect hotel.
Excellent
8.0
Pros: The staff was friendly and I liked the amenities in the hotel.
Good
7.7
Excellent
8.0
Pros: Typical nice Hyatt hotel.
OK
4.8
Pros: Very close to Talking Stick Resort Arena and Chase Field.
Excellent
8.0
Good
7.1
Pros: I do appreciate the employees and the easy access to many other attractions. That was nice
Good
7.1
Pros: Staff. Food. Location.
Excellent
8.2
Pros: Walking Distance to Chase Field.
Details
Reviews
Overall 8.7 Excellent
Based on 3,152 reviews
Service
8.6
Location
8.6
Food
8.0
WiFi
8.0
Room
7.7
Vibe
7.4
Breakfast
6.8
Pool
5.0
Value for money
4.7
Location
8.5
Service
8.5
Food
7.8
Room
6.7
Value for money
4.6
Service
8.7
Location
8.4
Food
7.6
Room
6.9
Value for money
4.3
Location
8.8
Service
8.4
Cleanliness
7.4
Amenities
7.0
Vibe
6.7
Room
6.1
Location
8.7
Room
6.9
7.1 Good
Pros: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Cons: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.
9.1 Excellent
Pros: The view, the rate, the employees
Cons: The carpet, the old Apple phone radio
2.0 Mediocre
Pros: Nothing
Cons: Everything.
8.5 Excellent
Pros: If you're attending a function at the convention center, this is the perfect hotel.
Cons: I wish that there was a small store for incedentals.
8.0 Excellent
Pros: The staff was friendly and I liked the amenities in the hotel.
Cons: The bathroom was really small.
7.7 Good
Pros:
Cons: The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
8.0 Excellent
Pros: Typical nice Hyatt hotel.
Cons: Fix the hot water!
4.8 OK
Pros: Very close to Talking Stick Resort Arena and Chase Field.
Cons: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
8.0 Excellent
Pros:
Cons: A bit pricey
7.1 Good
Pros: I do appreciate the employees and the easy access to many other attractions. That was nice
Cons: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
7.1 Good
Pros: Staff. Food. Location.
Cons: Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
8.2 Excellent
Pros: Walking Distance to Chase Field.
Cons: Room had a vague smell of cigarette smoke.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
Overall 8.7 Excellent
Based on 671 reviews
All reviews
- All reviews
- Families
Excellent
9.0
Pros: Location, il was clean
Excellent
8.0
Pros: Location is ideal for events. Walking distance to sporting events, bars, restaurants.
Excellent
10.0
Pros: Room was clean, staff was very helpful. Person who we commuted thru was very helpful. She and the staff went out of their way to help.
Excellent
9.0
Pros: Room price at short notice for the quality they provided.
Excellent
10.0
Pros: What I liked the best is the reason I picked this hotel. Free parking, free breakfast and free wifi
Excellent
10.0
Pros: Best nights sleep in a long time! Staff friendly and helpful.
Excellent
8.0
Pros: Proximity to central business district
Excellent
9.0
Pros: Second time to stay here, nice clean room, great staff, good breakfast. I would stay again..
Excellent
8.0
Pros: Location! Very clean as well.
Good
7.0
Pros: Hotel was close to ballpark
Excellent
9.0
Pros: Rooms are laid out just rightStaff very friendly knowledgable and available
Excellent
10.0
Pros: The hotel was clean and we felt safe.
Details
Reviews
Overall 8.7 Excellent
Based on 671 reviews
Wellness Area
10.0
WiFi
10.0
Location
9.5
Service
9.2
Value for money
8.9
Pool
8.8
Cleanliness
8.1
Breakfast
7.9
Room
7.9
Comfort
7.5
Amenities
7.0
Food
6.6
Vibe
6.3
Service
9.4
Location
9.4
Cleanliness
8.3
Breakfast
7.9
Comfort
7.9
Room
7.7
9.0 Excellent
Pros: Location, il was clean
Cons:
8.0 Excellent
Pros: Location is ideal for events. Walking distance to sporting events, bars, restaurants.
Cons: It's not that it was unpleasant. Bed was very comfortable! But I stayed at Hampton by airport next night with much nicer customer service and better rooms for about same price.
10.0 Excellent
Pros: Room was clean, staff was very helpful. Person who we commuted thru was very helpful. She and the staff went out of their way to help.
Cons: Room was fine, we just came at the wrong time of year (very hot) to do anything other than see family before going to Iowa.
9.0 Excellent
Pros: Room price at short notice for the quality they provided.
Cons: Luggage carts not available, staff not informing us of the convienance cooler, snack shelf they had which we would have utilized.
10.0 Excellent
Pros: What I liked the best is the reason I picked this hotel. Free parking, free breakfast and free wifi
Cons: No. Everything was perfect.
10.0 Excellent
Pros: Best nights sleep in a long time! Staff friendly and helpful.
Cons: They have a small "store" on site, be very careful, $17.00 for a small personal pizza and a frozen stouffers meal and 2 drinks!
8.0 Excellent
Pros: Proximity to central business district
Cons: Not at all
9.0 Excellent
Pros: Second time to stay here, nice clean room, great staff, good breakfast. I would stay again..
Cons:
8.0 Excellent
Pros: Location! Very clean as well.
Cons: The breakfast was cold. The omelets were cold (and cheese not melted at all). The cinnamon rolls were cold. Even the pancakes were cold.
7.0 Good
Pros: Hotel was close to ballpark
Cons: na
9.0 Excellent
Pros: Rooms are laid out just rightStaff very friendly knowledgable and available
Cons: Parking is tight
10.0 Excellent
Pros: The hotel was clean and we felt safe.
Cons: Building next to the hotel was under construction and caused some noise.
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
Overall 7.9 Good
Based on 655 reviews
Excellent
8.2
Pros: Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.
Good
7.1
Pros: Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.
Good
7.7
Pros: exellent staff-really help, good location-6 blocks from downtown, not expensive, free parking and continental breakfast, really working free wi-fi, close to convention center.
Good
7.7
Pros: The location was great, the price good and the renovated rooms superb value.
Excellent
8.0
Pros: really nice and clean. Certainly it is well located in downtown.
Good
6.7
Pros: Low cost
OK
5.0
Pros: The new paint and carpet is nice, but the bathtub should have been replaced also. Very comfortable for the low cost downtown.
Mediocre
2.7
Pros: $self.pros
Good
6.3
Pros: it was not too far from convention center
Details
Reviews
Overall 7.9 Good
Based on 655 reviews
8.2 Excellent
Pros: Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.
Cons: Sheets weren't the most comfortable and there was a big wet spot on the floor.
7.1 Good
Pros: Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.
Cons: Upon check in, nobody was at the lobby and it was locked. Sign said will return in 10 mins or call the number. Waiting outside in 105 degrees, I rang the bell after 10 mins and the owner came out of the back room to check us in. No issues with check in, but when we got to the room, the air and fan were completely off, so it was 95 degrees in our room. Should have left the thermostat on at least... took several hours on full blast for the little window unit to cool the room. We had to go eat dinner somewhere because the room was unbearable. There were also no mp3 docks or clocks like the description said. The AC sounds like a lawn mower when it runs so expect it to be loud if it's on.
7.7 Good
Pros: exellent staff-really help, good location-6 blocks from downtown, not expensive, free parking and continental breakfast, really working free wi-fi, close to convention center.
Cons:
7.7 Good
Pros: The location was great, the price good and the renovated rooms superb value.
Cons:
8.0 Excellent
Pros: really nice and clean. Certainly it is well located in downtown.
Cons:
6.7 Good
Pros: Low cost
Cons: LCD TV would have been nice
5.0 OK
Pros: The new paint and carpet is nice, but the bathtub should have been replaced also. Very comfortable for the low cost downtown.
Cons: Parking is tight due to the construction.
2.7 Mediocre
Cons: Microwave defect, no coffee machine, room needs renovation.
6.3 Good
Pros: it was not too far from convention center
Cons: the bathroom light was not bright enough too dim
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
Overall 7.6 Good
Based on 541 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
OK
5.7
Pros: Downtown and good service from the people working there.
Excellent
9.4
Pros: Good location to bars/venues. Owner really nice. Very basic hotel, but clean and convenient.
Excellent
10.0
Pros: Friendly staff, in walking distant of Symphony Hall and other downtown venues and restaurants
OK
4.8
Pros: Air condition; bed, micro, fridge, it was clean
Details
Reviews
Overall 7.6 Good
Based on 541 reviews
Value for money
9.3
Service
8.2
Location
8.2
WiFi
8.2
Cleanliness
7.9
Room
6.5
Breakfast
4.7
Vibe
4.0
Location
8.3
Service
8.3
Cleanliness
7.9
Room
5.4
Service
8.4
Location
8.1
Cleanliness
7.9
Room
6.0
Location
8.2
5.7 OK
Pros: Downtown and good service from the people working there.
Cons: Shampoo and soap were open and used already. Not sure if they were just trying to save money. Also the night club across the street is loud.
9.4 Excellent
Pros: Good location to bars/venues. Owner really nice. Very basic hotel, but clean and convenient.
Cons: No frills (i.e. restaurant, pool, shop). Although central location, close walking distance to nice areas, not very nice area itself.
10.0 Excellent
Pros: Friendly staff, in walking distant of Symphony Hall and other downtown venues and restaurants
Cons:
4.8 OK
Pros: Air condition; bed, micro, fridge, it was clean
Cons: A small stand up shower stall. Cold Water was hot. Bathroom was most small -uncomfortable. Breakfast left much to be desired. Staff was okay though could have been much better. Available channels were most limited, and a black line divided the screen. Wouldn't stay there again.
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
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Overall 7.2 Good
Based on 468 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Excellent
9.1
Pros: Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!
Good
6.8
Pros: great location, friendly staff
Mediocre
2.8
Pros: Location
Mediocre
2.0
Excellent
8.5
Pros: Friendly staff, great pool, very well kept hotel.
Mediocre
3.1
OK
4.8
Pros: Location & price.
OK
4.2
Pros: The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.
Excellent
10.0
Pros: Have stayed there many times, will return.
OK
4.8
Pros: The staff was very friendly and pleasant.
Excellent
8.5
Pros: The Hotel San Carlos is a fascinating gem out of the 1920s. Great for the history buff, someone willing to try something unique for a lifetime memory. The staff was considerate, always helpful, and very friendly. I had no complaints. Would stay there again. (Plus, the bath towels have to be the largest ever made...the size of beach towels!)
Good
6.2
Pros: It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People were very friendly.
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Details
Reviews
Overall 7.2 Good
Based on 468 reviews
Pool
9.4
Location
9.2
Service
8.0
Vibe
6.7
Food
5.2
Room
4.0
WiFi
3.2
Comfort
2.5
Breakfast
2.0
Location
9.3
Service
7.8
Vibe
5.7
Food
5.0
Room
3.5
Comfort
2.4
Location
9.3
Service
8.0
Value for money
7.7
Vibe
5.7
Room
3.6
Comfort
2.5
Service
8.0
Amenities
5.8
Vibe
5.8
Room
3.0
Comfort
2.5
9.1 Excellent
Pros: Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!
Cons:
6.8 Good
Pros: great location, friendly staff
Cons: Bathroom
2.8 Mediocre
Pros: Location
Cons: The room was clean, but the electrical was scary. Best was hard and saggy in the middle. I amenities in lobby. Not historic just old and neglected.
2.0 Mediocre
Pros:
Cons: The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat.
No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!
8.5 Excellent
Pros: Friendly staff, great pool, very well kept hotel.
Cons: Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.
3.1 Mediocre
Pros:
Cons: I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too
4.8 OK
Pros: Location & price.
Cons: I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
4.2 OK
Pros: The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.
Cons: You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.
10.0 Excellent
Pros: Have stayed there many times, will return.
Cons: Be careful: do not get an adjoining room.
4.8 OK
Pros: The staff was very friendly and pleasant.
Cons: The rooms were old and small. Yes, old building, charm, history, cool, but in the heart of downtown Phoenix in this modern age, you can update your buildings to keep the old charm and still allow for the enjoyment of modern conveniences. A hotel is a customer service oriented business and the building itself is crucial to the customers experience. Our room was very small but ok, could be livable with the right amenities. Very few outlets so tough to charge up computers and phones. None in the Bathroom! None! So I had to blow my hair dry in the other room. The bathroom had a huge sink but zero counter space. So what was the counter put my toothpaste, make up, hairbrushes and such on while i got ready? A toilet seat. Yup. No counter in the bathroom. It had the charm of an old place with the type of tile but so much of the tile was chipped and the paint peeling away from the walls it just felt old and dirty and run down. The drain in the shower didn't work well and I was standing in several inches of water while I showered. No room to room AC so you were at the mercy of how cool the people at the hotel wanted to keep the place. In AZ its 100+ all the time. I bet our room at night was 77 degrees or more. We were sweating and it made sleeping tough. We probably will opt for a more modern place just for the AC and clean feel next time and be willing to pay a higher price for it.
8.5 Excellent
Pros: The Hotel San Carlos is a fascinating gem out of the 1920s. Great for the history buff, someone willing to try something unique for a lifetime memory. The staff was considerate, always helpful, and very friendly. I had no complaints. Would stay there again. (Plus, the bath towels have to be the largest ever made...the size of beach towels!)
Cons: Thankful there were lots of close restaurants. The Vietnamese restaurant was outstanding. Realize that costs and parameters limit what can be done for historic landmarks, but carpeting needs updating, wall art (movie star pictures, etc.) could be updated. And...would be great to receive a handout of all the special floor 'tourist points' or history. Ended up going floor to floor to read everything and see everything.
6.2 Good
Pros: It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People were very friendly.
Cons:
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 10-minute drive of Children's Museum of Phoenix and Heritage Square. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 6.8 Good
Based on 718 reviews
All reviews
- All reviews
- Couples
Good
6.0
Pros: Location
Mediocre
3.1
Pros: The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise!
The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night.
I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice!
OK
4.0
Pros: Price
Close to the airport
OK
4.0
Pros: It's close to where I'm going
Excellent
8.0
Pros: Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Mediocre
2.0
Pros: Nothing
Mediocre
3.4
Pros: It was cheap and staff were friendly.
Mediocre
2.0
Good
6.0
Pros: Very friendly staff and security.
Mediocre
2.2
Pros: Closeness to the airport.
Mediocre
2.0
Mediocre
2.0
Pros: nothing
Details
Reviews
Overall 6.8 Good
Based on 718 reviews
Pool
8.9
Bar and Beverages
8.6
Location
7.7
Food
7.5
Value for money
6.5
Service
6.5
Breakfast
6.3
Room
4.5
WiFi
3.5
Vibe
2.3
Room
3.6
6.0 Good
Pros: Location
Cons:
3.1 Mediocre
Pros: The lady at the reception desk when we checked in was fantastic, very sweet and super helpful. She is the only reason we stayed in this disgusting motel and didn't immediately go back to Flagstaff. We would have been a lot more upset and probably would have left demanding our money back had she not been so kind to us. The lady who worked the evening of March 15, 2015 deserves a raise!
The lady when we checked out was also nice but was unprofessional and more concerned with what was on her phone. Overall, we did get what we paid for I suppose. The location was super convienent, it was 10 min or less away from everything we wanted to do. Just glad we only stayed for one night.
I will also admit that the bbqs by the pool are a genius idea! A familiy staying there was bbq-ing up a storm and it smelt AMAZING. haha The hotel resturaunt was also actually really nice!
Cons: The room was disgusting. Utterly disgusting. Cheetos stuck to the carpet, all of the trash cans full, all the towels were damp, no toilet paper, used soaps, dirty mirrors and counter tops, smelt like dog pee, cigarette burns in the sheet/bed, beds were super questionable, pillows smelt mildewy, and only half of the outlets worked. We ended up using our clothes for pillows and ended up sleeping on top of the comforter just because we didn't want to sleep inside.
The most staff seemed overworked and underpaid. The rest seemed lazy.
And by internet they do not mean WiFi, they mean a tiny computer from the 80s in the lobby... That may or may not work.
4.0 OK
Pros: Price
Close to the airport
Cons: Almost all of the surfaces were sticky!
Stains on the pillow cover.
Noise of the adjacent highway!
Noise of the 18 wheelers that park there.
Homeless people around there.
4.0 OK
Pros: It's close to where I'm going
Cons: The location is creepy
8.0 Excellent
Pros: Decent deal clean good price hot water . Not bad , not 5 star but it was 36$ tax included so
Cons:
2.0 Mediocre
Pros: Nothing
Cons: First, when I went to go check in the clerk made me wait for like 10minutes while she counted her drawer. Then she received a phone call and was helping the person on the phone while I just stood there. No apologies or acknowledgement afterwards. Second, the facility sucks. Lastly, at night I went to dinner with friends when I returned there were bikers cover the entry way, there people out fighting and smoking. My friends feared for me staying there by myself so I ended staying at their airBnB. I am currently on my way back to motel to get my stuff and run out of there.
3.4 Mediocre
Pros: It was cheap and staff were friendly.
Cons: There were a lot of lingering people at all hours. Someone called our room at 1 am. The second night someone knocked on our door after midnight. Overall, a very sketchy place.
2.0 Mediocre
Pros:
Cons: Expedia either screwed up booking or they overbooked and we got screwed. Booked a room 3 months in advance and they were not helpful at all
6.0 Good
Pros: Very friendly staff and security.
Cons: Very shady-looking people hanging out around the motel at all hours of the night. Not a good neighborhood. The room did not have a fridge to keep your food/drink cold.
2.2 Mediocre
Pros: Closeness to the airport.
Cons: Very dirty. Very rundown. Extremely dodgy people walking around the hotel at all hours of the night. Loud from the passing interstate. Lots of places where your car might be rocked. Women of loose morals knocking on the door very late and offering their services. Stay away!
2.0 Mediocre
Pros:
Cons: The room was a complete DUMP! Ripped chair, and old rotten food in the refrigerator. I was afraid for my life, and that I would wake up and my car would be gone...
2.0 Mediocre
Pros: nothing
Cons: dirty sheets, crappy pillows - you had to dodeg the pimps and drug dealers to go to and from your room
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 10-minute drive of Children's Museum of Phoenix and Heritage Square. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
Overall 6.3 Good
Based on 889 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.0
Pros: The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
OK
4.0
Pros: Staff was friendly.
Excellent
8.6
Pros: Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
OK
5.4
Pros: Our overall stay was decent. Quiet, never any interruptions.
Good
6.5
Pros: The room was clean but had no wastebaskets. Toiletries provided were lotion, lotion and conditioner. The plumbing produced lots of noise when I or the room next door tried to take a shower, and the water was only lukewarm. Breakfast was pretty good compared to other Super 8s I have stayed at.
Mediocre
3.1
Details
Reviews
Overall 6.3 Good
Based on 889 reviews
Location
8.7
Service
6.4
Breakfast
6.0
WiFi
4.9
Room
4.0
Vibe
2.3
Cleanliness
2.2
Pool
1.8
Room
3.4
Cleanliness
2.3
Location
8.9
Room
3.3
Cleanliness
2.3
Room
3.3
2.0 Mediocre
Pros: The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
Cons:
4.0 OK
Pros: Staff was friendly.
Cons: This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.
8.6 Excellent
Pros: Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
Cons:
5.4 OK
Pros: Our overall stay was decent. Quiet, never any interruptions.
Cons: What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.
6.5 Good
Pros: The room was clean but had no wastebaskets. Toiletries provided were lotion, lotion and conditioner. The plumbing produced lots of noise when I or the room next door tried to take a shower, and the water was only lukewarm. Breakfast was pretty good compared to other Super 8s I have stayed at.
Cons:
3.1 Mediocre
Pros:
Cons: Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
Overall 6.2 Good
Based on 584 reviews
All reviews
- All reviews
- Couples
- Families
- Business
OK
4.0
Pros: Large flat screen. Had small frig and microwave.
OK
5.7
Pros: Nice front desk staff, very close to downtown and a good price.
Details
Reviews
Overall 6.2 Good
Based on 584 reviews
WiFi
8.0
Location
7.8
Service
6.8
Room
4.6
Breakfast
3.2
Location
7.8
Service
6.6
Room
3.8
Location
7.7
Room
4.0
Value for money
8.3
4.0 OK
Pros: Large flat screen. Had small frig and microwave.
Cons: The only window was at least 7 ft up. Unless you’re 7 feet plus tall, you can’t see out of it. The peephole was at least 6 foot up on the door, so basically if you want to look outside, you need to open the door. No trash can in the bathroom, some of the throw-away coffee cups were wrapped in plastic, a few weren’t. One that didn’t had coffee marks around the rim. All cups should be wrapped in plastic!
5.7 OK
Pros: Nice front desk staff, very close to downtown and a good price.
Cons: Tiny towels, no phone in room to contact front desk, dark room - needed another lamp!
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
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