|"Beautiful room w great view."||(in 17 reviews)|
|"Room was amazing clean and modern."||(in 33 reviews)|
|"I really loved everything about the hotel."||(in 4 reviews)|
|"Pool was small and closed early."||(in 1 review)|
|"empty and expensive parking."||(in 28 reviews)|
|"Not think I’ll go back to Phoenix"||(in 1 review)|
|beautiful room||in 73 reviews|
|valet parking||in 63 reviews|
|friendly staff||in 57 reviews|
|nice hotel||in 50 reviews|
|beautiful view||in 42 reviews|
|everything was perfect||in 30 reviews|
|stay in a hotel||in 25 reviews|
|one night||in 19 reviews|
|front desk||in 17 reviews|
|king bed||in 15 reviews|
|definitely return||in 7 reviews|
|across the street||in 6 reviews|
|westin||in 5 reviews|
|closed early||in 4 reviews|
|phoenix||in 4 reviews|
|inserted in a slot||in 2 reviews|
|xmas eve||in 2 reviews|
Large well appointed room. Great bed!
Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
Great Hotel but lacking on key areas
The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Westin downtown Phoenix
Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Parking was $28 per car per night. We parked across the street for $14 per night.
Typical motel tactics
Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
The Westin Phoenix Downtown is a luxury hotel located in downtown Phoenix, Arizona. The upscale hotel is ideal for business travelers, events, weddings, conferences, and leisure travelers.
The 242 warm, polished rooms feature crisp, contemporary furnishings and classy decor. Guests can choose from deluxe rooms, queen rooms, king rooms, club level rooms, studio suites, and king suites. Wheelchair accessible rooms are available. All rooms and suites are equipped with free wireless Internet, comfortable seating areas, flat-screen televisions with cable, designer bath amenities, bathrobes, oversized bathrooms, a safe, air-conditioning, and daily housekeeping services. Rooms are pet-friendly and kid-friendly.
Paid parking is available onsite. Guests can unwind in the heated outdoor swimming pool, or in the fitness center with a modern gym and sauna. Complimentary Wi-Fi is only available inside of the rooms, elsewhere throughout the hotel Internet is provided for an additional fee. The front desk is open 24-hours and concierge services are available. A gift shop in the lobby sells souvenirs and other small items.
Business travelers can make use of the extensive business facilities which include conference rooms, fax/photocopying services, meeting rooms, and event spaces.
Breakfast can be purchased for an additional fee in the dining area. An on-site restaurant serves up classic American cuisine for lunch and dinner. Guests can dine at a variety of nearby restaurants within walking distance.
Phoenix Symphony Hall, Phoenix Art Museum, Heard Museum, Papago Park, and Phoenix Museum of History are all within walking distance of the hotel.
based on 317 reviews
Policies vary by room type and provider.
Guests with existing The Westin Phoenix Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Phoenix Downtown for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Phoenix Downtown is located at 333 North Central Avenue in Downtown, 0.4 km from the centre of Phoenix. Phoenix Symphony Hall is the closest landmark to The Westin Phoenix Downtown.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Phoenix Downtown.
No, The Westin Phoenix Downtown does not offer free Wi-Fi.
No, The Westin Phoenix Downtown does not offer free parking.
No, The Westin Phoenix Downtown does not offer free airport shuttle service.
The Westin Phoenix Downtown is 7.2 km from Phoenix Sky Harbor Intl. The Westin Phoenix Downtown is 41 km from Phoenix Phoenix-Mesa Gateway.
Yes, The Westin Phoenix Downtown is a pet-friendly hotel.
Yes, The Westin Phoenix Downtown has a pool on-site.
The Westin Phoenix Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.