The Westin Phoenix Downtown

Phoenix, AZ
See location
8.7
Great
367 reviews

About The Westin Phoenix Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

This traditional Phoenix hotel is located within a 10-minute walk of 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station. Those staying at the property have access to an indoor pool and a bowling alley.

Westin Phoenix Downtown has been recently refurbished and features a kids club, valet parking and an express check-in and check-out feature. The front desk operates 24/7 and the friendly staff can recommend places to visit and provide other tourist information. The hotel also features a well-equipped fitness centre.

Equipped to ensure an enjoyable stay, rooms provide a refrigerator, a telephone and a mini bar. The hotel also has several connecting rooms to accommodate families.

The hotel features an on-site restaurant, serving American cuisine. Alternatively, there is a large selection of international restaurants close by.

This Downtown Phoenix hotel is set in an area popular with tourists and is not far from Chase Field, Union Station and Phoenix Convention Center. Guests are also able to easily visit Heritage Square.

Latest deals for The Westin Phoenix Downtown

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King room
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Agoda.com
MARRIOTTDERBYSOFT
Standard Room
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FINDHOTEL
Executive room
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MARRIOTTDERBYSOFT
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Deluxe room
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Prestigia
Double room
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FINDHOTEL

*Total includes estimated local taxes & fees payable on check out.

Prices are based on the total costs of the stay, including taxes and fees.

Amenities at The Westin Phoenix Downtown

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled access
  • Lift
  • Adapted bath
  • Allergy-free room

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock
  • TV

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Things to do

  • Gift shop
  • Golf
  • Bowling
  • Hiking

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Pool

  • Heated pool
  • Outdoor pool

Outdoor

  • Terrace/Patio

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Westin Phoenix Downtown

8.7
Very GoodBased on 367 verified guest reviews
8.6Couples
8.9Solo
8.9Friends
8.3Families

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S
6.0 Okay
Mixed emotions here. The room was great! Spacious, clean, comfortable. The staff was very good, especially front desk. They were friendly and seemed eager to ensure I had an enjoyable stay. My one issue (and the reason for less than stellar scores in some areas) is the restaurant facility. Taking into consideration that the pandemic finds most places short staffed (which they were), the entire food operation is massively screwed up. First, the menus. There are THREE: dine in, carry out, AND room service (though as far as I could tell, they actually don't have room service right now, which isn't surprising, or a big deal.). But to make things even stranger, the room service and carry out menus are different. Don't understand this. Both menus are quite limited to begin with...why have TWO? To add another level of weirdness, you can't call in a carry out order...you have to go down to the restaurant to place your order in person. And then you have to order at the bar, which took forever on a Saturday night (short staffed, date night, etc.) When I finally placed my order, the harried server said I needed to wait close by so they could easily find me when my order was ready. Which meant I couldn't sit down anywhere in the lounge area because of the crowd, and was forced to stand around near the bar counter. Then it took 25 minutes for my Caesar salad with shrimp to come out. After I finally got back to my room and opened the container, I discovered that the salad had no dressing on it whatsoever. My only "special request" was for them to leave off the anchovies...Someone in the Westin's management needs to figure this out!
C
10.0 Wonderful
Pros:Large well appointed room. Great bed!
Cons:Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
J
9.1 Wonderful
Pros:The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
A
10.0 Wonderful
Pros:Everything
Cons:N/a
A
8.0 Very Good
Pros:Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons:Parking was $28 per car per night. We parked across the street for $14 per night.
A
2.0 Poor
Cons:Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.

Location

333 North Central Avenue, Phoenix, AZ 85004

What's nearby

  • Phoenix Symphony Hall0.4 km
  • Arizona Science Center0.7 km
  • Heritage Square0.8 km
  • Chase Field0.9 km
  • Phoenix Art Museum1.6 km
  • Arizona State Capitol2.2 km
  • Heard Museum2.3 km
  • Tovrea Castle9.5 km
  • Mystery Castle10.6 km
  • Papago Park11.2 km
  • Hall of Flame Fire Museum11.2 km
  • South Mountain Park11.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Westin Phoenix Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Phoenix Downtown

  • Where is The Westin Phoenix Downtown located?

    The Westin Phoenix Downtown is located at 333 North Central Avenue in Downtown, 0.3 km from the centre of Phoenix. Phoenix Symphony Hall is the closest landmark to The Westin Phoenix Downtown.

  • When is check-in time and check-out time at The Westin Phoenix Downtown?

    Check-in time is 16:00 and check-out time is 11:00 at The Westin Phoenix Downtown.

  • How far is The Westin Phoenix Downtown from the airport?

    The Westin Phoenix Downtown is 7.2 km from Phoenix Sky Harbor Intl. The Westin Phoenix Downtown is 41 km from Phoenix-Mesa Gateway.

  • Does The Westin Phoenix Downtown have a pool?

    Yes, The Westin Phoenix Downtown has a pool on-site.

  • How does KAYAK find such great The Westin Phoenix Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Phoenix Downtown in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Phoenix Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Phoenix Downtown.

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3-star hotel
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4-star hotel
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3-star hotel
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Good to know

Value for money

8.3

Distance to city centre

0.3 km

Nearest airport

Phoenix Sky Harbor Intl

Distance to airport

7.2 km