I would not recommend this hotel. We had to change rooms three times because the bed linens were dirty. The bathroom was old and towels had stains. This will be the last time I book a stay at a Hyatt.
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Amenities at Hyatt Regency Phoenix
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
Reviews of Hyatt Regency Phoenix
8.6
Very good
1531 verified ratings
Wonderful
872
Very good
229
Good
150
Okay
80
Fair
87
Mediocre
40
Poor
73
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, making it convenient for events, sightseeing, and downtown access. Cleanliness was also highlighted, with many guests finding the rooms and property well-maintained. The staff received mixed feedback, with several guests describing them as friendly and helpful, while others experienced issues with customer service and professionalism. Bed comfort and room quality were mentioned with both positive and negative remarks, and breakfast options were appreciated by those who tried them. Overall, the positives centered on location, cleanliness, and generally good service.AI-generated from customer reviews
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Score by provider
8.6 out of 10
920 reviews
8.5 out of 10
292 reviews
9.8 out of 10
7 reviews
8 out of 10
8 reviews
All reviews
Pros (+) Staff was amazing!
Pros (+) Fantastic staff. Even with the renovations going on, the service was top notch and the front desk staff was so quick to meet our needs.
Cons (-) The rooms could use an update. facilities in the room for hooking up my laptop and charging (USB) were non-existent.
Cons (-) A bit pricey
Pros (+) Staff. Food. Location.
Cons (-) Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.
Pros (+) If you're attending a function at the convention center, this is the perfect hotel.
Cons (-) I wish that there was a small store for incedentals.
Pros (+) I do appreciate the employees and the easy access to many other attractions. That was nice
Cons (-) I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Location
122 North 2nd Street, Phoenix, AZ 85004
What's nearby
- Phoenix Convention Center338 m
- Arizona Science Center0.5 km
- Arizona Center0.5 km
- Heritage Square0.5 km
- Westward Ho0.6 km
- Chase Field0.7 km
- Union Station0.9 km
- Arizona Women's Hall of Fame1.4 km
- Arizona Mining & Mineral Museum1.9 km
- FQ Story Neighborhood Historic District2 km
- Arizona State Capitol2.4 km
- Heard Museum2.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hyatt Regency Phoenix
Which month has the cheapest rates at Hyatt Regency Phoenix?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hyatt Regency Phoenix is August, with an average nightly rate of $353. The most expensive month is April at $677 per night.
What is the cheapest day to book Hyatt Regency Phoenix?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hyatt Regency Phoenix is Tuesday, with an average nightly rate of $314. The most expensive day is Sunday at $1,729 per night.
How far in advance should you book Hyatt Regency Phoenix?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hyatt Regency Phoenix, book around 11 weeks in advance. This could save you approximately 20% compared to booking last minute.
FAQs when booking at Hyatt Regency Phoenix
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Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0.3 km | Phoenix Sky Harbor Intl | 7.0 km |