Book Payless hire cars in Providenciales

Reviews for Payless in Providenciales

Recent reviews

Traveller rating

Excellent

9

Good

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Okay

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Mediocre

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10.0

Cons:Very easy process. Shuttle pick up & drop off was great! Price for the week rental was greatReviewed 15 Feb 2021

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8.4

Pros:Staff was friendly and politeCons:Method of payment need to be updated. We travel with another couple and your system wouldn’t let us split the cost. Very inconvenient.Reviewed 9 Apr 2020

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2.0

A junker!Pros:The girl at the airport was very nice but they were all out of the car we reserved so we were upgraded to a larger size car which turned out to be a nightmare!Cons:The top and hood were covered with peeling paint and there were dents, gouges and scratches all over the entire car! The inside was quite dirty, also. Our first night out to dinner we came out and the battery was dead which cost us a $40 cab ride home! We had to meet them back at the restaurant the next morning and they accused us of leaving the door open since the seatbelt was caught in the door which happened after the fact. There was oil all over the dead battery. However, they jumped the battery and we had to keep the same car. The shock absorbers felt non existent. It was as if it was a car that had been sitting in someone's backyard in the weather for years! They did not make us pay for the mechanic or what happened to the battery which was a relief and the way it should have been but they refused to reimburse us for the taxi.Reviewed 12 Apr 2017

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4.8

I guess you get what you pay forPros:The price was pretty goodCons:Both Payless reps on both arrival and departure acted like we were totally putting them out by even showing up. To be fair this attitude was pervasive throughout the island. The are was literally ready to drop dead. When you accelerated it sounded like it was going to blow up. The brakes squeaked so badly it was scary. A hubcap was missing. Upon picking up the car we were given an "inspection" ticket to sign documenting the existing damage. Laughable as just about every square inch of the car was dented, dinged or scratched.Reviewed 17 Jul 2016

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6.0

Low expectations were met but not exceededPros:It got the job done. Car was tight but we made it work. No mechanical issues, pretty clean. A/C worked.Cons:Only two customers in front of us, but it was a 45 minute wait due to the slow clerk. No other car rentals had a line, and when customers walked up to those counters they were handled quickly. I was charged extra for several local taxes despite the quote listing that all taxes and fees were included. I also lost my cell phone somewhere along the way at the airport. I am unsure where, but when i called Payless to ask if anyone had turned one in, the first person to answer quickly said "no." No effort to ask around. Called back later, got a different clerk, and she seemed to make an effort before telling me no. But she then said "if you lost it on the shuttle, well, several employees and other customers would have been in there since then, if you know what I'm saying." You mean, you're saying that if a customer lost an item, your employees would steal the item for themselves rather than turn it in? Ok, great way to inspire confidence in your company and your employees. The car got the job done, so if I needed a cheap junker again to get around I'd still rent from them again if they were the best priced, but I'd look elsewhere first and use a competitor if all else was comparable.Reviewed 11 Mar 2017

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4.0

Pros:Staff decent - my vehicle that I had reserved was not there so had to take van - not good. No receipt provided. Lady at counter promised email receipt - never received bReviewed 8 Jun 2021

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8.0

Pros:Quick pick up/ drop off. Good service.Cons:Condition of the car could have been better. It was an old beet up car. I guess you get what you pay for.Reviewed 19 Jun 2021

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3.2

Pros:The manager at the location we picked up the car. She was extremely nice and helpful. The location is a bit scary and unorganized looking but she put us at ease.Cons:A timely pickup at the airport when we arrived. No one was at the service desk and I had to call them to get a ride. The vehicle we got picked up in was really disgusting.Reviewed 5 Jul 2019

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6.0

Pros:People at drop odd and driver to airport was nice.Cons:Car was old and not in good shape.Reviewed 31 Dec 2019

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6.0

Pros:The staff we worked with were very nice.Cons:The car itself had lots of pre-existing scrapes & paint issues. The interior of the car had stains on the seats & seat-belts. The dashboard compartment lid was broken and bounced up and down while driving. I booked a car to fit 4 people with 4 bags. This car only fit 2 bags in the trunk at a time.Reviewed 17 Aug 2019

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2.0

Horrible company, would not recommendPros:Nothing.Cons:Arrived to pick up the car rental at the airport. I was told after ten grueling minutes of waiting, that the confirmation could not be found. After giving the attendant my printed receipt with the confirmation number, which was sent to me the day prior, she informed me that my reservation was cancelled ... somehow. She then goes on to say that there are no more cars available. Wonderful. Thanks for nothing Payless Rental ... goes to show, you get what you pay for. Never. Again. Ever.Reviewed 1 Apr 2018

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5.2

Cons:Car was a piece of junk. Good thing we didn’t have a lot of driving to do.Reviewed 24 Mar 2019

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• What is the most popular car hire from Payless in Providenciales?

  Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Payless in Providenciales.

• How many car hire locations does Payless have in Providenciales?

  Payless has 1 car hire location in Providenciales. Take a look at our Payless hire location map to find the best car hires near you.

• Does Payless have a car hire location at the airport: Providenciales airport (PLS)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Providenciales airport (PLS)?

  Yes