Recent reviews
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9.2
Pros: Staff was extremely helpful and friendly. Pickup/drop-off process was simple. Vehicle was clean and met my needs.
Cons: The vehicle was not quite what I expected - it had the driver on the right side, as opposed to the left. This was not included in the description of the car. There were no other cars with left side drivers available.
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6.8
Pros: Staff was friendly and helpful.
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8.8
Cons: The radio didn't work The brakes were screeching Other than that I got what I paid for.
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10.0
Pros: Staff was great; friendly and helpful. Car was in excellent condition and ready for pick-up.
Cons: I've rented at both Avis and Dollar. Both have annoying "extra charges" for bringing back the car "too dirty"/"too sandy" and will charge you for any roadside assistance, if you don't take the insurance. That said, I've never had an issue with either trying to ding me with extra charges upon return.
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3.2
Do not rent from here!
Pros: Rented on price. Should have paid a little more and avoided the hassle.
Cons: Car was old, in poor shape and had issues. Had to return for different one and they charged me extra.
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10.0
Pros: The check in was smooth and the agent was very accommodating. We originally had a smaller vehicle reserved. Was not an issue to get a larger vehicle
Cons: On the. Contract there is a 100 dollar excess sand charge. Really this is an island people - surrounded by sand. We weren’t charged but this seems ridiculous and really smells bad.
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5.6
Dollar via Kayak
Pros: The young men working at the counter were very friendly. The manager was another story, she was very unfriendly and rude to the other employees in front of us, I felt that was very unprofessional.
Cons: When we got there the car we reserved was not available. The rental company made us rent a smaller car and pay more money. I will not rent a car from Dollar or through Kayak again.
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9.2
Pros: great price, no haggling at the counter over extras. get what you pay for, very small but as expected. efficient shuttle service.
Cons: description made it sound larger than it was. we all fit but it was close!
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4.8
Car was falling apart.
Pros: Pick up and drop off were quick and easy. The locations is only 2 minutes from the airport so it was very convenient.
Cons: The car was in awful condition. I realize caribean car rentals are usually a bit worse off than elsewhere, but in this case, the windshield wipers didn't work properly, the windows would get stuck down and could be rolled up until restarting the car multiple times and the interior plastic trim was falling off the seats and cutting passengers' legs.
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7.6
Small car, but worked for our trip.
Pros: Economical, air-conditioned.
Cons: Thought I was getting a bigger car. Paid for a "special" Ended up be the smallest car available. One tire had a slow leak. Flat tire, but luckily has access to a bike pump and was able to fill it. Small car-very small tires!
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8.0
Pros: Very nice customer service. Polite, pleasant, and professional. Good price!
Cons: The Economy Car type is super duper weak! No good for the Island! Tiny little Suzuki that gets dented or scratched if you look at it too hard. The Island roads are rough and these cars have no business being on them!
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2.8
Pros: automatic transmission
Cons: Booked with American Express and upon arrival was shocked that they did not take AmEx which provides us with free insurance valid and confirmed, through them, prior to arrival. Ended up having to pay $77 for Dollar's insurance or we had to go back to the airport and find a company that did accept American Express. Saddened that Kayak would have allowed this to happen........A Very disappointing and a bad start to our vacation.
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9.2
Pros: Staff was extremely helpful and friendly. Pickup/drop-off process was simple. Vehicle was clean and met my needs.
Cons: The vehicle was not quite what I expected - it had the driver on the right side, as opposed to the left. This was not included in the description of the car. There were no other cars with left side drivers available.
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8.8
Cons: The radio didn't work The brakes were screeching Other than that I got what I paid for.
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10.0
Pros: Staff was great; friendly and helpful. Car was in excellent condition and ready for pick-up.
Cons: I've rented at both Avis and Dollar. Both have annoying "extra charges" for bringing back the car "too dirty"/"too sandy" and will charge you for any roadside assistance, if you don't take the insurance. That said, I've never had an issue with either trying to ding me with extra charges upon return.
review from
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10.0
Pros: The check in was smooth and the agent was very accommodating. We originally had a smaller vehicle reserved. Was not an issue to get a larger vehicle
Cons: On the. Contract there is a 100 dollar excess sand charge. Really this is an island people - surrounded by sand. We weren’t charged but this seems ridiculous and really smells bad.
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9.2
Pros: great price, no haggling at the counter over extras. get what you pay for, very small but as expected. efficient shuttle service.
Cons: description made it sound larger than it was. we all fit but it was close!
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6.8
Pros: Staff was friendly and helpful.
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7.6
Small car, but worked for our trip.
Pros: Economical, air-conditioned.
Cons: Thought I was getting a bigger car. Paid for a "special" Ended up be the smallest car available. One tire had a slow leak. Flat tire, but luckily has access to a bike pump and was able to fill it. Small car-very small tires!
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8.0
Pros: Very nice customer service. Polite, pleasant, and professional. Good price!
Cons: The Economy Car type is super duper weak! No good for the Island! Tiny little Suzuki that gets dented or scratched if you look at it too hard. The Island roads are rough and these cars have no business being on them!
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3.2
Do not rent from here!
Pros: Rented on price. Should have paid a little more and avoided the hassle.
Cons: Car was old, in poor shape and had issues. Had to return for different one and they charged me extra.
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5.6
Dollar via Kayak
Pros: The young men working at the counter were very friendly. The manager was another story, she was very unfriendly and rude to the other employees in front of us, I felt that was very unprofessional.
Cons: When we got there the car we reserved was not available. The rental company made us rent a smaller car and pay more money. I will not rent a car from Dollar or through Kayak again.
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4.8
Car was falling apart.
Pros: Pick up and drop off were quick and easy. The locations is only 2 minutes from the airport so it was very convenient.
Cons: The car was in awful condition. I realize caribean car rentals are usually a bit worse off than elsewhere, but in this case, the windshield wipers didn't work properly, the windows would get stuck down and could be rolled up until restarting the car multiple times and the interior plastic trim was falling off the seats and cutting passengers' legs.
review from
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2.8
Pros: automatic transmission
Cons: Booked with American Express and upon arrival was shocked that they did not take AmEx which provides us with free insurance valid and confirmed, through them, prior to arrival. Ended up having to pay $77 for Dollar's insurance or we had to go back to the airport and find a company that did accept American Express. Saddened that Kayak would have allowed this to happen........A Very disappointing and a bad start to our vacation.
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