Location ~ ENTIRE STAFF OF HOTEL !! Pool !!
Disaster at check out
Clean and comfortable
Upon check out I realized the overbilled me. They billed triple the rate promised when booked. Their response was it will take two business days. After hours of my own time I was able to get it corrected
Water doesn't drain from tub
The price ! The only thing this place has going for it is the location!
We were staying at the Courtyard for a family wedding. The negotiated group rate was fantastic...$119 per night for Friday and Saturday. The pool became the gathering place for all of us staying at the hotel. Loved the space. It allowed us to spend more time together. The restaurant food was much better than expected.
The hotel would not honor the group rate for Thursday night. All of us traveling from the east coast had to fly in Thursday for Friday's wedding events. Service in the restaurant was slow.
Check, some helpful staff
Noisy b/c next to vending machine. Ask to be moved. Wanted me to move everything out before changing rooms. Hard with kids. didn't change rooms. Coffee maker didn't work.
Ease of check-in, parking and room location close to parking.
Nothing. Great stay.
Sleek, comfy, and well located
The Marriott was perfect! Sleek, large, clean comfy room. Mine had a view of the mountains. The location was in the center of the shopping district. Loads of eateries and great shopping.
The service from the valet to check in to to food service was excellent and friendly and very professional. The room was very nice and decorated.
Elevator and hallway carpet looked very dated. Room bathroom was unbalanced and boring. Night stand drawer handle needed to be better wiped clean.
Enjoyed are stay. It's a great location close to everything in Pasadena.
Packed with warm rays & sunny days, Courtyard Los Angeles Pasadena/Old Town has everything you need for your SoCal getaway! Work hard & unwind in stylish guest rooms that have it all, including free Wi-Fi, HDTVs, ergonomic work desks & pillow-top mattresses for a restful night's sleep. Guests at our hotel in Pasadena, CA can enjoy easy access to exhilarating sports games at Rose Bowl Stadium, top notch entertainment at Royal Circle Concert Hall & endless attractions in Old Town Pasadena. Fuel up for a day of work or play with hearty breakfast favorites, or unwind in the evening with eclectic dinners & creative cocktails at our onsite restaurant, The Bistro. Maintain an active lifestyle with cardio machines & free weights in our state-of-the-art fitness center, then, cool off & soak up some sun in the refreshing outdoor pool. With easy access to LAX, Burbank Airport & Long Beach Airport, as well as 7,200 sq. ft. of elegant meeting & event space, there's no better place for gatherings in Old Town Pasadena, CA!
Based on 1,708 reviews
Value for money
Policies vary by room type and provider.