Huế hotels

Pros: Very friendly family! Got a roomupgrade for free because the other room was not ready, eventhough i arrived before checkin-time! Rooms are spacious and clean!

Pros: All is good , we are treated like a family . They help us a lot . We got juice and fruit as wellcome greeting . Hope we can vist Hue again

Cons: The locatin in small street but they help us to pick up our luggage

Pros: The staff is so nice, we got a beautiful room, clean and with an amazing view. The breakfast made us happy every morning. Thank you so much !

Pros: The location is amazing as is thebstaff. They are always smiling and helpnyou with everything. They organized all car transportation for us! Rooms are big and clean. Breakfast and coffee are as well amazing. It is worth staying.

Pros: Super clean and modern. The staff seems to have a masters degree in customer care.

Pros: All he hotel was very good,

Cons: The only problem we had, was with the drivers for the tours at the hotel... Do not book tours with the drivers, we booked twice because we thought it could be better altought the price (it was more expensive from agencies) but it it wasnt good. Drivers are not english speakers (they should be). We had to show the pictures and maps of the places we had arranged go, because he wanted to drop off us in other one.

Pros: From the moment I arrived and was welcomed with a chilled scented towel, a plate of mixed tropical fruits and a refreshing drink to the moment I left with a hastily found bottle of water for the journey, my stay at Four Seasons Hue was a delight. Laura and her staff obviously care for their guests comfort and enjoyment. Highly recommended.

Cons: Absolutely nothing.

Pros: The family that run this hotel are the kindest, most helpful, sincere people I have been lucky enough to stay with. They are always smiling and nothing is too much trouble. It's in a great location and the rooms are very comfortable. There is a good choice for breakfast which is yummy! Thank you for making my stay so enjoyable.

Pros: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude. The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!

Cons: Dated facilities but quite functional.

Pros: We were greeted with fruits and drinks. The staff went above and beyond even when we didn't ask for it. We booked a car service through the hotel which was reasonably priced and the driver took us to different attractions which was not expected but a pleasant surprise. The room and bathroom was spacious and there was complimentary water. We had everything we needed. Our reservation included breakfast which was delicious especially the vietnamese iced coffee. We felt very welcome. I highly recommend this hotel!!! Khach san rat la thot. Ba chu va nguoi lam rat la vui ve va san long giup do ban khi ban can.

Cons: There is a long alley to get to the hotel but it was adequately lit.

Pros: Excellent value for money. Family run hotel in a central location. Fantastic hosts. Really enjoyed our stay here!

Pros: The pool is especially luxurious, and all the staff are very professional and friendly

Cons: It would be better if the pool shower rules were communicated up front - save guests and the staff any embarrassment

Pros: We loved hanging by the beautiful pool during happy hour (although drinks prices were quite high). Breakfast was fantastic. As was relaxing on our balcony. The complimentary head and neck massage was to die for! The staff were very friendly and helpful.

Cons: Everything was quite expensive (including water) but there’s a shop across the road that you can get supplies from.

Pros: This has to be the most amazing hotel I have ever stayed in! 'Hotel' does not really do the place justice, as the staff treat you like Kings and Queens! There were so many small things that Cristy and Noa did that made this stay a truly memorable one - whats app message before arrival, greeting us like old friends, sending us away with recommendations of restaurants at our next destination and a fairwell gift!

Cons: The dinner, although lovely, was perhaps not at the standard I would associate with a 5 star resort, although the breakfast was amazing!

Pros: Big rooms and great service, really enjoyed it and sorted a lot out for me during the stay

Cons: Location out of town, but there's a free shuttle bus if you get the timing right

Pros: Friendly staff. Great breakfast. Great amenities.

Cons: N/a

Pros: Some front desk staff where nice eventhough the Japanese manager ruined that experience as well

Cons: The location was too far. Hotel is too stingy to feel hospitable. I have never felt this bad staying anywhere

Pros: The hotel grounds and rooms were beautiful - a very relaxing setting. The staff were incredibly kind and always available to help. Cristy was especially helpful with arranging massages and transport.

Pros: Both my self and my partner really felt like all of staff went above and beyond to make our stay easy, comfortable and enjoyable.

Cons: Our stay was so great, there was honestly nothing we didn't like

Pros: The resort is gorgeous! Lovely setting and the rooms and pool area were also great. Breakfast and restaurant food was really nice!

Pros: The staff is incredibly friendly and efficient.

Cons: I loved it all.

Pros: The staff are incredible! Noa and Cristy made sure we were well looked after! The resort is beautiful. We couldn't have asked for more for our honeymoon! Perfection!

Pros: The Hotel is so beautiful!! Staff are very friendly and helpful. Our room was sparkly clean. You can do yoga or tai chi classes in the morning. And the Spa facilities are just fantastic! The location is little far from the town but the hotel offers free shuttle buses. I would recommend this hotel to everyone!!

Cons: Nothing :)

Pros: Extremely helpful staff with excellent English. Lovely welcome, great big breakfast with lots or choice, comfortable and clean rooms, great location. Highly recommend!

Cons: Nothing

Pros: People were very friendly ! Very big room. Splendid price/quality balance.

Cons: Nothing !

Pros: Every thing is perfect. Staff is friendly. Breakfast is good (no matter how much food you order that’s ok no additional charge) very close to hot place near by. Clean room.

Cons: Nothing

Pros: Staff were friendly and helpful, room was spacious and comfortable, breakfast was freshly prepared for you , the hotel is in a lively area but set back from the main road so it’s quiet. Thank you An , Tanya and all the staff

Cons: Nothing

Pros: Such a lovely hotel in a perfect location. We were given such a friendly welcome and got given a welcome drink. The room was spotless clean and in great condition. The hotel staff were so friendly and made you feel so comfortable. Breakfast was delicious too. Would highly recommend this hotel, wish we could have stayed longer.

Pros: Excellent location! Friendly, helpful and patient front desk staff. Great shower with lovely hot water. Super clean room.

Cons: Would have liked tea bags and coffee right in room BUT you could order it any time from front desk which was generous too!

Pros: Friendly hosts and very nice room! They made sure I had a good time! Can recommend this place to stay!

Pros: Great value for money. Good breakfast, nice staff. Room was clean. Good location with short walk to the imperial city.

Pros: It was the second time we have stayed and just like our first stay a year ago it was perfect . Nice large rooms perfectly clean and comfy. The staff are really friendly and go out of their way to make you feel at home while you stay there , One of the best breakfasts you will get. The hotel is down a lane way so there is little noise . Close to everything ATM . minj marts , and Restaurants .

Pros: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.

Cons: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.

Pros: We had a great stay here. The owner really went above and beyond trying to make everyone comfortable. He greated us with a welcome drink and fruit, upgraded our room to a very large and luxurious one, and printed some documents for free. Breakfast was also great with many sweet and savory options à la carte of which one could order as many as one liked. Great value for money.

Cons: The only slightly negative aspect would be that we had the impression the staff were focused on selling their own options when someone asked about transportation etc.

Pros: Beautiful and well kept property, comfortable rooms and facilities. Very professional, attentive and helpful staff. Excellent restaurant and very good location. River view with spectacular sunset. The Residence is one of my favourite hotels in Vietnam.

Cons: -

Pros: Installations and decoration. Pool area.

Cons: Near the hotel are constructing a new building and inside the hotel are working in remodeling. In conclussion, there are rooms with no acceptable noise. In our case we stayed first day in a room with a “bzzzzzzzz” noise all night and workers starting at 7.00. In not acceptable than instead closing some rooms due this situation... they allocate guests there. Avoid during next months

Pros: Beautiful property Helpful and friendly staff Great food at breakfast and dinner Great pool and gym Convenient location for exploring Hue without being on top of the tourist sights

Cons: Some minor construction work taking please but hotel were accommodating and compensated us with F&B credit

Pros: The rooms were beautiful! The tour the hotel organized was excellent! The food absolutely wonderful and the staff very helpful, friendly !

Cons: This is very Westernized hotel.. very French and English..

Pros: Extremely friendly and helpful staff, beautiful decor, delicious food, clean and well-appointed rooms, brilliant pool area, delightful cocktails, superb location - close to the centre and to the imperial city but quiet.

Cons: Everything was superb. Nothing we didn’t like.

Pros: Great hotel, very beatiful rooms and views on the river. Nice swimming pool to refresh after the visits.

Cons: Nothing

Pros: Breakfast was very good and the location is also nice. The building is interesting from the architecture point of view.

Cons: The hotel is undergoing some renovation works, hence you will hear some noise. The spa can definitely improve as the staff was giving the impression of not knowing what they were doing sometimes. Sometimes the interiors give you the feeling of being empty, a cozier decor would definitely help.

Pros: All of the staff are very friendly and have "Customer First" mind. We have chartered hotel car twice during our stay for sightseeing and transfer to Da Nang. The driver Mr. Nguyen (Winn-san) was very friendly and listened to our requests very kindly. We had wonderful and memorable experiences in Vietnam.

Pros: The views out of the hotel over the perfume river were absolutely stunning!!! The breakfast was plentiful and catered to all dietary requirements fantastically. I particularly enjoyed the cooked to order crepes, a real highlight. The pool was large and clean and shared the same amazing views of the river. It was also beautifully heated so you never had that slightly chilly moment as you jumped in. Our room contained everything you could ever want and really demonstrated the luxury standard this hotel holds itself to. The bed was so comfortable that it was a challenge to get up in a morning. The hotel staff could not have been more friendly and helpful. The hotel car waited over three hours to pick us up after a flight delay. The reception staff organised a fantastic driver to take us to on a tour of the tombs and the housekeeping service tidied our room a number of times throughout without intruding at all. Absolutely five star!!! Would stay at this hotel every day if I could.

Cons: The only negative was having to leave!!! Three nights just wasn’t enough!!!

Pros: Beautiful Art Deco style building. Well kept up. Great pool. Amazingly helpful staff- booked afternoon tour and transfer to Hoi An with concierge. Quiet location- no traffic noise at night.

Cons: Not right in city centre, but you know that when you book. Across from citadel.

Pros: The staff was very friendly and helpful. The room was clean and spacious with a great balcony, tv, and western style shower. Laundry was done well. We rented bikes from them. At breakfast they let you order as many things as you want and it was all great.

Cons: No

Pros: This hotel was tucked away in a back street and was a good location for access to the town. The hotel room was very nice and had a balcony. We slept well and the breakfast was adequate. We had a meal at the restaurant one night also and it was good. The hotel have made extra efforts to make sure the place doesn't get too noisy which was appreciated. The dining room staff were very helpful and friendly.

Cons: The room smelt of smoke but as we had a balcony room that was to be expected. Other than that couldn't fault the place.

Pros: I think this spot is perfect if you're spending a couple nights in Hue! The staff is absolutely incredible - supremely friendly and well informed. They immediately gave us a bunch of great options for how to go about exploring the city and arranged all transportation for us within minutes (including a taxi, a boat, and a car to Hoi An the next morning). Their breakfast (included) was delicious with several options and unlimited coffee, tea, and fresh fruit juices and we also ate lunch at their restaurant one day which was similarly very tasty. The rooms were very spacious and clean. Finally, the hotel is well located and accessible.

Cons: There wasn't much not to like. The only downside was that it wasn't a particularly charming or historic hotel, but it was highly functional and then incredible staff more than made up for it.

Pros: Friendly and helpful staff Clean and spacious room

Cons: Cold shower

Pros: The size of the room and bathroom

Cons: Nothing

Pros: Staff were super helpful and responsive. Good breakfast.

Pros: The staff were sensational and breakfast was delicious.

Cons: The air-conditioning in our room struggled to keep the room cool enough.

Pros: Free shuttle bus and bikes, even though it was in a really ideal location!

Pros: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.

Cons: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!

Pros: Clean and decent sized room, comfortable with a huge bed. Staff trying to make conversation.

Pros: Staff are AMAZING - So welcoming from the minute we walked into the hotel, they arranged cabs, private tours and laundry for us and nothing seemed too much trouble. Rooms were lovely and spacious and clean Food is to die for!! Even room service and super quick! Can’t thank the girls enough for all their hard work if we ever return to the area we would without a doubt return to the hotel

Cons: Nothing to dislike!

Pros: The staff were amazing, they couldn't do enough for you. Booked us a few trips which were reasonably priced and enjoyable. The room was lovely, spacious and clean. Excellent shower and facilities. We had a meal there, in their restaurant and have to say that it was lovely. The waitresses were very attentative and efficient. The food was delicious and very reasonably priced. Excellent location, walking distance to the citadel. Would definitely recommend!

Cons: Nothing.

Pros: Staff very welcoming and helpful. Great breakfast. Generally, an excellent place to stay in Hue.

Cons: There’s nothing not to like.

Pros: Nice breakfast & great location

Cons: Soundproofing is not so good

Pros: Very friendly and helpful staff Good breakfast

Cons: A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning

Pros: The hotel is in a small lane so as we rent a 11 seat mini bus, it couldn't come in but it's ok as the staff came out & help. We got 3 rooms, my room has the view of the river which is very nice even it is just a small river but made me feel nostalgic. The bed is comfortable. The shower has a rain shower head but only 1/2 close glass panel so every time we took a shower water came out everywhere so it is annoying. One of the pillows in the room is very smelly like someone is already slept on it so as in middle of the night so I had to go the the other empty room which has the door opened to swap to another one. One of the pillows in the empty room also smell dirty hair/scalp. Breakfast is not good. The eggs dishes are ok but bun bo hue, pho or fried rice are very very bad. One of the ladies served us was very rude and unfriendly, apparently she is expecting but if you work on the hotel industry you need to be nice to customers which the rest of the staffs are nice & courteous. On the 2nd day we wanted ice coffee and had to wait for staff to go and buy ice, and it was 7-8AM. My brother didn't get the ice coffee because they ran out of ice. Really?? No ice in a hot country?

Cons: Breakfast and the dirty pillow

Pros: First off all, timing, accuracy. All personal spoke almost perfect English, witch is a rare thing around there. You always get a nice and friendly smile and in there vocabulary doesn't exist the words : we can't or we don't know. They have a fast answer to everything and you should listen to their advice as they know best. The room, very nice and clean, I had my room cleaned even two times a day without asking. The massage from the spa was great too. Breakfast was great, not too many options but food was good. Definitely recommend to you all and if I need to go back, definitely would stay there again.

Cons: Maybe a few more choices for breakfast.

Pros: To be bref as i can (even if my wife & I) was so amazed by the hotel and the quality of service that we got from all the stuff ( Front reception, waitresses, Housekeeping) So in our opinion ( We mean it for sure) that the best of hotel that you can book is Serene Shinning Hotel because: ** the advises of best place to visit (Map free from hotel) ** the placement and authenticity of the neighborhood ** the confort and the equipment ** the price very competitive ** Breakfast very varied ** main attractions are near (except the tombs—> Rent a motorbike) After check out, the waitresses gave us a box containing a multiple of fruit to carry for our trip to Da Nang (Isn’t special) By reading this comment, I hope that you will start booking NOW.

Cons: NOTHING AT ALLA

Pros: Friendly staff, nice breakfast 5 minutes walk to weekend walking street.

Pros: The staff were excellent and helpful, they tried their best to make our stay as pleasant as possible. The breakfast had a wide variety of foods and drinks, which was really nice. The bedroom itself was clean and spacious enough. The location is good, close to restaurants and bars, but far enough to be away from the night buzz.

Cons: There was nothing we didn't like. However, just to mention something the corridors were quite hot.

Pros: Very good quality/price ratio Big room with every possible comfort

Cons: Location is good, but not special

Pros: Really good find - 5 minutes from the hustle and bustle of the city centre. Mr Li and colleagues couldn't do enough to help us. Rooms were a good size and the views excellent. Clean and tidy and great value.

Cons: Tucked away down a narrow street which means no taxis (it rained!!). but this was a positive as it was lovely and quiet

Pros: Very friendly and helpfull staff (can organise your trip, rent minivan and scooter etc) speaking very good English.

Pros: Great staff, caring and. Interested in your comfort. Rooms are comfortable, well maintained and the price is right.

Cons: Breakfast is a bit boring.

Pros: The staff was super friendly. They helped us arrange a private car from the airport in advance, were super quick to answer email/what's app questions prior to check in, welcomed us with fruit and juice upon arrival and catered to our every need, including recommending good restaurants in the area and local dishes to try/attractions to see. The room was extremely comfortable and clean. We had a private bathroom with bathtub, cold and hot water and many toiletries to use (shampoo, soap, etc). We had a room on the fourth floor with a nice view over the city. The air conditioning worked well and there was a complementary tea and coffee service in the room. Mini bar available with water/soda/beer for purchase at reasonable prices. Room also had a locking safe with personal number code. Great location on a quiet alley off a Main Street at the old town. Great choice for warm breakfast small dishes cooked to order, fruit plate, toast, coffee, tea and juice. Overall a really nice experience and we wished we had time to have stayed more than one night.

Cons: Room was not completely noise proof as could hear some general noise from hallway- but nothing too bad. In general, room was perfect!

Pros: Good, quiet location and very clean rooms. Staff were very helpful with advice and booking tours and travel. Excellent value. Will definitely stay here again.

Cons: Nothing. Everything was fine.

Pros: The very good all you can eat breakfast with many choices. The friendly staff.

Pros: Our stay in Holiday diamond was amazing, the staff is very friendly and helpful, the breakfast is good you even have a menu and they fresh cook for you what you order, the location it’s amazing, near everything but in a quiet street. Everything was perfect in general, best hotel we stayed so far in Vietnam, we will definitely stay again in Holiday Diamond next time we visit Hue. Highly recommend.

Cons: Everything was perfect.

Pros: .Very friendly stuff and great location

Cons: Could use some improvement with bathroom vanitys

Pros: The staff were lovely in organising tours and rides. The location is good, near the main tourist areas. The room was clean and suited my needs. Breakfast was made to order so you can pick what you like.

Pros: The staff was very kind, cheerful, and helpful. They were constantly going out of their way to do something nice for me, from the moment I arrived until the moment I left.

Pros: The staff was friendly and the location of the hotel is perfect

Cons: They should improve the breakfast a little bit

Pros: The staff are especially warm and friendly. Helpful with local and knowledge and will rent you a motorbike if you wish. Rooms were spacious, clean and the shower had a good temperature. Breakfast was good as well when I managed to wake up for it.

Cons: Nothing in particular

Pros: Nhi and the team were absolutely lovely, very helpful and accomodating to meet all our needs. The pool area is great, was a lovely place to hang out and take a break from the city.

Cons: The rooms are a little dated.

Pros: Great spot. Very friendly staff.

Cons: A little noisy on a Friday night.

Pros: The location of the hotel was in the middle of the action, plenty of restaurants and bars near by. The staff were very friendly and informative. The breakfast buffet was excellent and good selection. The beds were very comfortable which made this hotel one of the best we stayed in while in Vietnam.

Cons: Could not fault this hotel.

Pros: The hotel was perfectly located. The staff at the reception were very helpful

Pros: Spacious rooms and nice, helpful staff. Early check-in possible. Good location, with many restaurants (and bars) nearby.

Cons: Rooms were a bit noisy, breakfast was extensive, but breakfastroom was too small and messy. Could benefit from more staff cleaning and assisting.

Pros: The staff and facilities were exceptional for the price.

Cons: Nothing.

Pros: Very clean hotel, personal so polite, breakfast very good and lots of optional to chooce from. Good location - And last buy not least: the bed was so good to sleep in.

Cons: -

Pros: The staff were so friendly and helpful.Nothing was too much for them.

Pros: The bed was really comfy with a fluffy mattress topper and the pool was lovely. Breakfast was great with lots of choice

Cons: Everything was lovely

Pros: We felt very welcomed, the staffs were friendly. We requested to check in early and the staffs were super helpful to prepare for our early check in :) The room was clean and the location was at the very heart of the city.

Cons: The pool was a bit dirty in the morning. It could be because I went swimming too early and staffs haven't cleaned the pool yet. Everything is absolutely fine :)

Pros: The reception staff are really helpful and patient, being fast and efficient but at the same time making us feel comfortable and at home. We had a lot of questions about buying train tickets, but they were kind enough to not only give us the train schedule and helpful information but also made copies of documents needed to purchase the tickets. The stay itself was also very comfortable. The hotel has a very welcoming feel to it, and the rooms were clean, beautifully designed, and comfortable. The breakfast buffet was also very delicious and we enjoyed ourselves greatly there. Even though we only stayed one night there, it was definitely worth it! Will definitely strongly recommend this to everyone!

Cons: nil

Pros: location, friendly staff

Pros: Property is a 5 star luxury hotel. We booked a basic room but was still very good. Great swimming pool, and service from staff was very professional and responsive. Would definitely stay here again.

Cons: Room service food could be improved.

Pros: Amazing hotel and very kind staff! Highly recommended

Cons: Wifi sometimes did not work properly

Pros: Everything

Cons: Wifi molt lent

Pros: Lovely building, big rooms with lots of space and very clean. Lovely pool area. Hotel staff were great, especially Christine on the door who gave us some great recommendations for places to eat and sites to see. Got a lovely cake and fruit as a honeymoon gift which was very kind.

Cons: Nothing!

Pros: LOcation good. Had a French colonial feel about the hotel.Staff were excellent.Nice pool ..enjpyed watching the kids at learn to swim classes.i.e progress made each day.

Cons: Evening meals in resturant not up to scratch. Much better food in resturants downtown.

Pros: Room. Location and staff.

Pros: Great room, superb breakfast, immense swimming pool. Fantastic staff.

Pros: Nice and efficient staff, they helped to organise activities around town and gave valuable advise. Good breakfast and nice swimming pool

Pros: Good location & very friendly/helpful staff

Cons: Breakfast area a little small but not the worst breakfast experience

Pros: Very friendly staffs, even though some are only trainees. Conveniently located near restaurants and shops yet tucked away from the busy street and the nearby noisy bars. The room is huge, very clean and comfy. The cooking class was excellent and of high quality and standard. The breakfast was adequate with local and continental choices, love the homemade jams and yogurt!

Cons: Nothing

Pros: very good place, good location, clean, the yard is good. everything is fine and exceed my expectation

Pros: This hotel is actually a training hotel for hospitality students, so it is a bit cheaper than other hotels, but has a very Western ambiance. Staff is incredibly helpful, but you just have to remember that they are doing on-the-job training, and give them a chance to rectify any issues. The keycards to the rooms are date/time coded, so we did get locked out of our room on the second day, because they accidentally coded our card for one night instead of two, but they fixed the issue immediately. Rooms were beautifully appointed and the bathroom had a western toilet, bidet, and soaking bathtub, which I loved. Hotel had a bar and separate restaurant - these workers are also students, which meant that they tried to make my Singapore Sling 4 times before they brought it out to me ;o)

Cons: Staff come around every evening with homemade cookies, but be forewarned that they might unlock the door and try to enter if you don’t get to the door right away, and they will enter to leave the cookies if you are out. We were left sitting at our table in the restaurant for a long time because they were waiting for the one person that spoke some English before they brought the check. Also, the waiter tried to tell me that I shouldn’t have ordered what I did, which was a little off-putting, but he was trying to be helpful!

Pros: I was really surprised with this hotel, given some bad comments I had read beforehand. It is not a small hotel but it has this ambiance, it is quite and calm. Swimming pool was better than expected, perfectly clean and cool-warm (not too warm, it always felt refreshing), it had relaxing music. Our room was huge, as well as the bathroom (3 areas: bath tub and sink, toilet and shower. Bed was really confortable. It had a balcony with a table and chairs. Breakfast was wonderfull, with a varied selection of both occidental and vietnamese. It was one of the best hotel breakfast that we had in Vietnam

Cons: We had arranged a taxi from the airport beforehand, but it never arrived to the airport. We took a taxi ourselves outside of the airport, and it was cheaper than the one we had arranged with the hotel. When we got to the hotel, they aparently weren't aware that we had booked a taxi and they didn't know that our car didn't show up...I don't know if it was the hotel or the driver fault, but the hotel reception crew was not well informed in any case.

Pros: Hotel and staff where wonderful A very nice place to stay

Cons: Nothing

Pros: The staff were all very friendly. The cookies left for the turn down service each evening was very nice.

Cons: The bed was a little uncomfortable, was a bit hard.

Pros: It was fabulous! Everything was super.

Pros: Cleanliness resident

Cons: Door lock is naked which able to see a battery inside.

Pros: It was lovely to arrive with a welcome drink of lemon - refreshing. Staff were really helpful and attentive. Swimming pool clean and great to dip into after a busy day. It was a great location, really central to the restaurants and shops but tucked away so nice and quiet. I wished we could have stayed longer than the one night. Very sweet to return in the evening to have our curtains and bed ready. Thank you Good selection for breakfast and very sweet staff Loved it!

Cons: Can’t think of anything

Pros: Very nice hotel at a very good place and quite !

Cons: Every things were perfect !

Pros: Staff was very nice and the rooms are perfect.

Pros: - The staff were friendly from the moment of check in. They were all lovely and helpful including the waitress, cleaners and doorman. - Room was spacious and clean. They also leave surprise snacks and fruits in your room :) - Location was perfect. Close to bars and restaurants.

Cons: We had a room with small windows and no real view. It wasn't an issue for us as we were out exploring and hardly in the room.

Pros: Staff was friendly and helpful. Felt at home.

Pros: The staff were amazing, so friendly and welcoming. Early check in and our room upgraded for a very small fee. Booked transport through the hotel for the next morning, no problems! Wonderful hotel, wish we could have stayed longer

Pros: The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Pros: Nice central location. The staff were so helpful and friendly, went out their way to help us! Would definitely recommend staying if visiting Hue.

Pros: Staff were friendly and helpful. Room is clean and nice deco. Good price

Pros: Wonderful room, very big and with a marvellous bath tub! One of the best value for money hotel I have ever been to!

Pros: Great location in the centre of the old quarter, easy walking distance to most of the main tourist attractions.

Cons: No issues.

Pros: Good location, nice staff, comfortable room with nice bathroom

Pros: We had a really nice stay at the Orchid Hotel! When we arrived we got a drink and some fresh food. The room was perfect, really clean, really comfortabel soft bed and a bathtub! Even though it is in a really busy street you almost here nothing from outside. The employers were really friendly. They arranged a taxi for us for 4:15 in the morning to get our train. They only did not tell us that the driver was the person sleeping in the reception, so after 10 minutes of walking around stressed in front of the hotel we woke him up and found out that he was our driver!

Cons: - a bit old fashioned - the windows need to be cleaned - the breakfast is really nice, a lot of choice and good quality, just all the small flies around the fruit made it less attractive.

Pros: Breakfast was great. Loved the banana pancakes. The staff is super helpfull and speak good English!

Cons: The shower has a good pressure and warm water, but is really smallamd tiny. So we could not stand in the shower.

Pros: Good localisation, staff really good and efficient. Awesome breakfast.

Pros: Easy location even if where you want to go

Cons: If the Bathroom s better, and it will be the best

Pros: Clean rooms and welcoming staff. Had a great time!

Pros: The hotel is really centrally located, right in "downtown" Hue, with dozens of bars, cafes and restaurants within 5-10 minutes' walk. At the same time, it's rather quiet, because it's right at the end of an alley. Spotlessly clean. Good breakfast. Pleasant room. Comfy bed. And the staff were excellent - very attentive, helpful and friendly. And all for an extremely low price.

Cons: Would've preferred a shower cubicle over the "half-bath".

Pros: Staff was very friendly, helpful and they spoke English very well. When we arrived immediately staff gave us something to drink and fruit to eat. Rooms are clean and bed was comfortable. Localization is very good, close to a lot of shops and restaurant. I strongly recommend this hotel!!!!!

Pros: The staff are so friendly and helpful!

Pros: the girls were super helpful we really appreciated everything

Cons: the room was very humid but we paid for what we get so no complaints should be made from us haha. everything else is perfect!they are all super kind people

Pros: Everything! The room was super clean, thé bathroom was the best we had so far in Vietnam, the personnel was very nice and gave us great advice to visit Hué.

Pros: As above, the staff members are friendly and helpful and have quite reasonable English. They are ready with information about tours and things to do while in Hue. Breakfast is good, with a choice of omelette, crepes, other egg dishes, coffee, toast and jam. And the local Huda beer is only 12,000 a can - good value. They do not serve lunch or dinner but there are countless good restaurants all about. At around 40AUD/night, it's good value.

Cons: Nothing really, but it is definitely for the young and the young at heart. There is no lift, so stairs might be a challenge for some, however there is always a friendly staff member to lend a hand. So, not really an issue unless stairs are just hard for you anyway.

Pros: The pool was nice. The grounds were in good shape. The proximity to the beach was good. The bathrooms were large.

Cons: The A/C units in all of the rooms leak water out of the ceiling vents onto the floor. They also clearly have a mold problem in the A/C system (our first room smelled very badly--we changed rooms and the second had the same problem.) The A/C system serves all rooms. Customer service was not good. When we asked them to put us in a room that didn't smell of mold, we were directed to talk with an outside turnaround consultant on the premises who the hotel has hired to make the hotel a profitable concern. He would not tell me his name. But he did tell me that we were mistaken, that the rooms did not smell and there was no mold problem. Full stop. No attempt to remedy an unhealthy, and frankly disgusting room experience. We promptly left (without receiving a requested refund for our unused nights) and went to another hotel. It was worth the added expense. This place is not a place anyone should be forced to stay.

Pros: Location was amazing. Staff really considerate

Cons: Slight mix up on the cab from the airport where we ended up having to sort ourselves out, although I did learn then that cabs arranged through the hotel everywhere cost a fortune!

Pros: Really enjoyed our stay here, we booked 3 nights, which was plenty for a bit of R&R. Due to its location I may have struggled to stay for longer, as it is a way from Hue, but we knew this, so no problem. The resort is lovely, had everything we needed. Food was lovely and I didn’t find it overly expensive. The staff were just lovely, way attentive and helpful. Loved it and would recommend it to anyone.

Cons: Nothing

Pros: Excellent choice of food on the à la carte menu. Convenient shuttle service 3 times a day

Pros: Fabulous hotel which is on the beach front. Spacious beautiful bedrooms.

Pros: On the beachfront, big spacious and very clean room, plus the free shuttle bus service into town. Very relaxing place.

Cons: Having to leave!

Pros: Great location, great staff.

Cons: Stingy with water! And there was an event scheduled for a team building exercise for a business, would have been nice to know it was going to be noisy that day.

Pros: Good breakfast. Although we stay here in peak season but really comfort and relaxing. The rooms are bigggg. Everything is amazing.

Cons: Check-in and check out are take a long time.

Pros: This is my 2nd visit - enjoyed the secluded area, amazing staff and bed linen :)

Cons: Had a hiccup: electricity went off for half an hour without notice

Pros: The staff was great and nice. Breakfast was good and the room was good. They offer a shuttle service to go to Hue for those that don't want to spend the whole day at the beach

Cons: The restaurant. We ordered pizza the first night there since we didn't want to go to the city center to have dinner: it was the worst pizza ever. How hard can it be to download the recipe for pizza from the internet? We didn't have lunch or dinner there ever again for the rest of our stay. The restaurant was also way overprices

Pros: This resort located in a village which is far from the center so it is very quiet and relax. Its beach is very beautiful however because we were there in September so the waves were high for swimming. Most of our time was spent for swimming pool. Its restaurant was good and the price was not too expensive for seafood. I like their seafood hotpot, fresh and delicious.

Cons: Resort has many grass, flowers and trees, it is the advantage of this resort but also a disadvantage because there are a lot of mosquito and humid. On the arrival day, our blankets, bed-sheets, pillows were very moist. We complained to the room cleaners and asked her if she could turn on the essential oil diffuser but she may forget it so my family were bitten by mosquito during that night. We had to wake up at night to apply mosquito repellent. On the next day, after turning on the aircon a whole day, all stuffs were dried and the room cleaning lady also turned on the diffuser so we had a good night after that.

Pros: The staff were very helpful and kind.

Cons: We booked a trip with the hotel and the driver was extremely bad. We ended up having an accident.

Pros: Location, staff, room size

Pros: The location is a plus. It is near to everything. Nice and friendly service, which is the thing I liked the most about this hotel. I needed to book a ticket to Dong Hoi City, and the receptionists helped me to book it. Other departments are also friendly. Buffet breakfast is great. Lots of choices.

Cons: The room is a bit out of date.

Pros: Clean rooms. excellent breakfast. Freindly staff.

Cons: Nothing

Pros: Great service at the reception. Arranged transport to Hoi An in a fast, practical and cheap way. Great assistance of Ivy at the reception. Clean, spacious and quiet rooms. Perfect location, a few minutes from the restaurants area

Cons: Nothing

Pros: Staff is so friendly and kind that i can't describe. Thank you for everything, really. Breakfast is amazing, lots of choices. Location is the best part, close to everything, many restaurants and caffe bars nearby. The staff will arrange for you every trip you want, even a bus tickets.

Cons: Nothing, everything was perfect.

Pros: Great Breakfast buffet, Location in "old city" good for sightseeing. Hotel tours and driver were very good.

Pros: Great location: walking distance to a lot of restaurants, bars, shops, ATM's and nightlife. Excellent breakfast (on the 11th floor, with city views all around) with good coffee, (a lot of refills by the friendly waiter) egg -possibilities, French bread, croissants, cheese, jams, fruits, yogurt, etc. And for the not Western people an extensive Vietnamese breakfast. The very attentive staff at the reception were as helpful as possible.

Cons: The pool (on the second floor) is rather small, but it's a city - hotel, so that was to be expected.

Pros: - Staff very helpful and able to answer any question about the city - great location to visit the city and its attractions

Cons: - A bit outdated and could use some upgrades in the rooms particularly the mattresses - There was construction on the hotel which is not an issue in itself but it would have been nice to have been alerted to this rather than hear it at 8 AM

Pros: The staff were friendly (and even the cleaners could speak English), the room and bath tub were very clean, and the bed was very comfy. They even have an iron and a laptop in the room, which I didn’t use but found a pleasant surprise because even five-star resorts I’ve been to don’t even think of or offer. The welcome fruits were also a nice touch which made me loved this hotel at first sight. In general I love this hotel for its distinctive service and nice attention to details. Keep up the good work, guys!

Cons: There are only two elevators which could be slow during peak hours and the breakfast buffet was not as varied as I expected after reading reviews on this site. But well, they made up for this in many ways so I’ll definitely recommend it to other people I know.

Pros: Incredible staff. Amazing breakfast. Excellent overall.

Cons: ...Umm the passion fruit juice at check in was a tad sweet

Pros: Hotel staff were very welcoming and allowed us to check in early. They also helped me out when my clothes fell from the balcony! Breakfast was delicious.

Cons: We were satisfied with everything.

Pros: Spacious room and the staff were helpfull and professional. The hotel is new but the occupation is high. The breakfast was phenomenal and the varities was large. Booked a car for a 2 days trip to Hoi An with the hotel and the price is very reasonable. Camellia was the only one hotel which had a counter at Hue ariport to take care of their customers. Can't understand why Camellia is only a 4 stars hotel. Camellia beats for sure all the 5 stars hotels in Hue. Highly recommended at the best hotel in Hue

Cons: None

Pros: The rooms are cozy, comfortable and stylish. The staff is very polite and helpful. The spa is amazing!!!

Cons: Nothing to say here. We liked everything!

Pros: Good airport transfer, great room with huge bed and nice shower. Breakfast was good but get there earlier rather than later for freshness. Quiet location

Cons: Nothing

Pros: Great location, lovely staff and beautiful jacuzzi area. Great sized room with two large windows.

Cons: Unfortunately room was a little hot even with aircon at lowest temp.

Pros: Great facilities, atmosphere, varied breakfast and helpful and kind staff. We will stay again if coming back to Hue

Pros: Great hotel, one of the best of our 3 weeks trip! Staff was very friendly and helpful (thanks again for arranging the train to Da Nang). Breakfast was great, a lot of choice! A bit unfortunate that you don't enjoy a view from the breakfast room but enough food to focus on. Room was just perfect, very clean and comfortable beds. We enjoyed the jacuzzi and a massage, both very relaxing after a full day of walking through town. We definitely recommend this hotel!

Pros: Best location Clean Friendly staff

Cons: Nothing

Pros: Nice hotel with clean rooms. Location was great and breakfast was very good.

Cons: Pool hours were very limited and therefore crowded.

Pros: This was definitely our favorite hotel in Vietnam! It was more luxurious than most places we stayed in. The staff was fantastic - they booked our train to Danang and had a guy come in to rent us motorbikes. We had some issues with the motorbikes and the hotel staff called them and got them to bring us new bikes and was super helpful. The jacuzzi is definitely a treat after a whole day of exploring the city! They also have massages with decent discounted prices for the hotel guests. The breakfast buffet was also the best we've had in Vietnam - noodle/omelet station, spread of various Asian and Western-style foods. The facilities were all extremely clean and modern. I would definitely come back. Thanks for having us!

Cons: The motorbike rental agency the hotel recommended wasn't great - our bike had issues twice in our short stay of 3 days. But the way staff handled the issues when they arose was very professional and efficient.

Pros: This property was beautiful. The staff were so kind and helpful. The spa facilities were wonderful and we did actually book a massage which was very professional and enjoyable. The breakfast buffet is very plentiful with good choices for both westerners and Asian A short walk to either the river or restaurants The imperial city is about a 20 minute walk away loved our stay at the Alba Spa Hotel and would definitely return again if we are ever back in Hue. Thank you so much to all the staff for a wonderful visit.

Cons: Everything was more than we could ask for. Was perfect

Pros: Jacuzzi area amazing . Nice rooms/ shower. Good breakfast . Great staff, the guy who checked us in(wish i had gotten his name) gave us brilliant info regarding what to visit

Cons: Jacuzzi hours could be a little longer . We had to rush to make it

Pros: Superb breakfast. Impressive staff. Awesome backstory of the hotel. Usable bathroom

Cons: Location is a bit far off points of interest but acceptable

Pros: Location is good. Room given to us is airy and bright. Breakfast has good selection of vietnamese food.

Cons: Staff were not really accomodating. We asked for early check-in but was turned down and we were told that they are fully booked and no available rooms. But when we told them that we will pay additional for the early check-in, a room magically opened up. Anyways, we are still thankful that we could check-in early.

Pros: A decent hotel but nothing spectacular. Generally ok.

Cons: Nothing to dislike. Nothing to rave about either. Just ok.

Pros: Location good. Clean And safe

Cons: Nothing

Pros: Staff is friendly. Good breakfast. Room is clean and comfortable. Close to walking street.

Cons: Nothing

Pros: Nice room for good price. Location in centre. Quiet room.

Pros: The staff were exceedingly helpful. Met our request when we had a need! The kitchen staff were beautiful in nature! Smiles and made our eggs perfectly!

Cons: Perhaps the view if to have what I did not like.

Pros: Friendly and helpful staff

Pros: Nice hotel. The staff is friendly and speaks english. The breakfast buffet is really great. You can read the story of the owner in the room which is a great testimony. Hotel provides a tea times with local student to help them to improve their english, but we haven't the time to participate to it.

Pros: Good central location. Nice buffet breakfast. Clean, comfortable room with A/C. Friendly, helpful efficient staff. Very good value for money.

Cons: N/A

Pros: The staff were exceptionally helpful with booking and coordinating intercity transfers. With our change of travel plans they were flexible with altering our hotel booking. Definitely the friendly hotel!

Cons: Bed uncomfortable, but not unlike most beds in Vietnam. Breakfast unremarkable.