Pros (+) Beds are comfortable and clean.
Cons (-) Front view
4 stars
Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Photos of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
Overview
Situated under a 10-minute stroll from Del Mar Los Angeles Metro Station, Sheraton Pasadena Hotel offers guests a convenient base when in Pasadena. It is located a brief walk from Pasadena Conference Center.
The hotel has been recently refurbished and provides valet parking, an outdoor pool and a free shuttle service. Helpful and professional team members are available 24 hours a day. The hotel also offers luggage storage, a concierge and babysitting/child services.
Sheraton Pasadena Hotel has 311 rooms offering all the essentials to ensure a comfortable stay.
Sheraton Pasadena Hotel has an on-site restaurant, ideal for those who prefer to dine in. In pleasant weather, guests are welcome to enjoy their meals alfresco on the outdoor patio. A choice of eating options are also available in the surrounding area.
The hotel is within walking distance of Pasadena Playhouse, the Pasadena Museum of California Art and Old Town Pasadena. Los Angeles International Airport is a 35-minute drive away.
Latest deals for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
General
- Interconnected room(s) available
- Telephone
- Storage available
Outdoor
- Balcony
- Garden
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Outdoor pool
Parking and transportation
- Parking
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
8.0
Very good
764 verified ratings
Wonderful
298
Very good
131
Good
134
Okay
54
Fair
75
Mediocre
30
Poor
42
Summary of reviews
Guests say
Guests at the Sheraton Pasadena generally appreciated the good location and comfortable beds, highlighting that the hotel is centrally situated and offers essential amenities. Many found the hotel clean and well-maintained, enjoying small conveniences like mini refrigerators in the rooms. However, several guests expressed dissatisfaction with the service, noting unpleasant interactions with staff and long wait times during check-in. Additionally, noise issues from renovations and a lack of air conditioning drew complaints, and some felt that the value for the price charged could be better.AI-generated from customer reviews
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Score by provider
7.9 out of 10
25 reviews
8.2 out of 10
6 reviews
All reviews
Pros (+) The staff will n the restaurant was pretty rude
Pros (+) Great location next to civic center and Paseo de Colorado. Walking distance to popular areas of Pasadena. Bed was very comfortable, and I loved that it had a refrigerator and an iron in room so I didn't have to wait for someone to bring one. Room had been updated nicely. Staff was helpful and friendly.
Cons (-) Staid, corporate looking hotel, not a charming boutique hotel. Pool area and fitness area were small - felt a bit cramped. There was a huge area next to hotel that was just a vacant plaza. Not sure if it was on hotel property, but if so, should make use of this for nice patio or larger pool area. Exterior and hallways could use a refresh like the room had - that looked worn or dated. Good hotel, b...
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Pros (+) The fruit infused water in the lobby!
Pros (+) The location is good.
Cons (-) We come to LA for a wedding and stayed in Sheraton Pasadena. We had stairs in our room (between the bathroom and the main room). The bathroom did not have enough counter area for my makups (mine are very basic makeups, minimals for one to use). I had to put the makeups in the room. The trips between room and bathroom had to go the stairs, up and down. This was a terrible experience.
Cons (-) Upon arrival had to wait about 30 minutes to check in due to reception staff running the nigh audit. Not a nice experience to wait for half an hour to check in at a hotel at 1:00 am. For some reason, they had us checking out a day earlier than set reservation. This led to our room being re-keyed and not made for when we returned at 10 pm after a day of being out and about. Not a good experience to...
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Location
303 Cordova Street, Pasadena, CA 91101
What's nearby
- Pasadena Visitors Center138 m
- Paseo Colorado287 m
- Hilton Pasadena297 m
- USC Pacific Asia Museum0.5 km
- Pasadena City Hall0.6 km
- Pasadena Museum of California Art0.6 km
- Pasadena Playhouse0.7 km
- Old Pasadena0.7 km
- Fuller Theological Seminary0.7 km
- Scottish Rite Cathedral0.9 km
- Norton Simon Museum1.4 km
- Pasadena Museum of History1.7 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel
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Value for money | 7.9 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Burbank Bob Hope |
Distance to airport | 20.8 km |