|"Staff very helpful and friendly."||(in 50 reviews)|
|"clean rooms and fluffy pillows!"||(in 52 reviews)|
|""Clean rooms, comfortable beds, great location, good price!""||(in 29 reviews)|
|"Front desk staff very unhelpful."||(in 6 reviews)|
|"Customer service was terrible."||(in 10 reviews)|
|"SOME of the staff was rude and unfriendly."||(in 1 review)|
|room was very small||in 155 reviews|
|staff was friendly||in 112 reviews|
|great location||in 93 reviews|
|pay for parking||in 78 reviews|
|hotel was great||in 77 reviews|
|bed was comfortable||in 50 reviews|
|room service||in 47 reviews|
|front desk||in 39 reviews|
|convention center||in 38 reviews|
|pasadena||in 31 reviews|
|construction going||in 29 reviews|
|walking distance||in 28 reviews|
|newly renovated||in 19 reviews|
|one elevator||in 14 reviews|
|free shuttle||in 13 reviews|
|hard to find the entrance||in 13 reviews|
|sheraton||in 10 reviews|
|paid extra||in 5 reviews|
|mile radius||in 4 reviews|
|staff was rude and unfriendly||in 4 reviews|
Really good ! I like it!
Beds are comfortable and clean.
The staff will n the restaurant was pretty rude
Solid, if unremarkable business hotel
Great location next to civic center and Paseo de Colorado. Walking distance to popular areas of Pasadena. Bed was very comfortable, and I loved that it had a refrigerator and an iron in room so I didn't have to wait for someone to bring one. Room had been updated nicely. Staff was helpful and friendly.
Staid, corporate looking hotel, not a charming boutique hotel. Pool area and fitness area were small - felt a bit cramped. There was a huge area next to hotel that was just a vacant plaza. Not sure if it was on hotel property, but if so, should make use of this for nice patio or larger pool area. Exterior and hallways could use a refresh like the room had - that looked worn or dated. Good hotel, but could be much better, given its great location.
The fruit infused water in the lobby!
The location is good.
We come to LA for a wedding and stayed in Sheraton Pasadena. We had stairs in our room (between the bathroom and the main room). The bathroom did not have enough counter area for my makups (mine are very basic makeups, minimals for one to use). I had to put the makeups in the room. The trips between room and bathroom had to go the stairs, up and down. This was a terrible experience.
Upon arrival had to wait about 30 minutes to check in due to reception staff running the nigh audit. Not a nice experience to wait for half an hour to check in at a hotel at 1:00 am. For some reason, they had us checking out a day earlier than set reservation. This led to our room being re-keyed and not made for when we returned at 10 pm after a day of being out and about. Not a good experience to show up to a hotel room with beds not made and towels on the bathroom floor.
We needed a hotel in downtown Pasadena and the Sheraton was centrally located. The rooms had everything that we needed, including a mini refrigerator, iron/ironing board, lots of storage space, Ethernet jack and wireless internet. Also, I liked that parking was inside a garage rather than a surface light. The hotel was extremely clean and the staff was polite and helpful. I wish I could have stayed longer.
Sheraton Pasadena Hotel offers a comfortable, quality experience in Pasadena, California. It is ideal for business and leisure travelers and offers a 15% discount on bookings for senior citizens. The hotel is near to many popular attractions, including the Rose Bowl Stadium, Norton Simon Museum, Old Town Pasadena, and Pasadena Conference Center.
The hotel offers a wide range of newly renovated accommodations, including deluxe, club level, king, queen, loft, studio, penthouse, and suite rooms. The spacious rooms are comfortably designed with stylish, contemporary decor. Room amenities include mini-fridges, complimentary high-speed WiFi, coffee and tea making facilities, signature mattresses, flat-screen television, plush bedding, spacious bathrooms, custom bath products, workspace, sitting areas, and air-conditioning. Upgraded suites offer sofa-beds, living rooms, and private balconies or patios. Club rooms offer access to a lounge and include a hot continental breakfast buffet and evening appetizers. All rooms are pet-friendly and kid-friendly.
Free, high-speed WiFi is available throughout the hotel. Business travelers can utilize the business center which boasts over 12,000 square feet of meeting space, ideal for hosting corporate functions, conferences, and social events. The 24/7 fitness center is fully equipped with cardio machines, free weights, and other exercise equipment. Guests can relax in the spacious outdoor pool which is complete with a sundeck and lounging chairs, as well as a hot tub.
Onsite dining options include an upscale Mediterranean restaurant and a casual American restaurant. Both restaurants feature a lengthy menu of varying cuisine. A bar/lounge offers gourmet cocktails, fine wines, and craft beers.
based on 432 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Pasadena Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Pasadena Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Pasadena Hotel is located at 303 Cordova Street, 0.6 km from the centre of Pasadena. Pasadena Convention Center is the closest landmark to Sheraton Pasadena Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Pasadena Hotel.
Yes, Sheraton Pasadena Hotel offers free Wi-Fi.
Yes, Sheraton Pasadena Hotel offers free parking.
No, Sheraton Pasadena Hotel does not offer free airport shuttle service.
Sheraton Pasadena Hotel is 20.8 km from Burbank Bob Hope. Sheraton Pasadena Hotel is 30 km from Hawthorne.
Yes, Sheraton Pasadena Hotel is a pet-friendly hotel.
Yes, Sheraton Pasadena Hotel has a pool on-site.
Sheraton Pasadena Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.