Niagara Falls hotels near Snow Park Niagara

Cons: No family room with 2 queen beds

Cons: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Cons: The place appears to be locally run and feels like it - for better or for worse. I liked my stay so much, I extended it an extra day. Unfortunately, that didn't make it to all of the maintenance crew, who walked in (after knocking) a couple times. The room I had faced the parking lot behind the building - so absolutely no view to speak of from my window. There was an awkward amount of space in the room's living area. It felt like there use to be a small table, but it got removed? I would like to have seen a table to sit down at in the room.

Cons: Booked for a second night by mistake and not refundable.

Cons: Aging infrastructure

Cons: Would have been great if there was a jacuzzi tub in rooms!

Cons: The continental breakfast was subpar.

Cons: The heating was broken, so we were handed portable ones that were okay. Other than this everything else was good.

Cons: If there is no place to find then I will stay.

Cons: Facility is in need of repair, tile was coming off wall, carpet in hall was filthy and hotel in general needs painting and updating. I was sure I would run into Gordon Ramsey filming "Hotel Hell"

Cons: The people coming in at 2am were loud, that's not the hotels fault. could use some up dating.

Cons: The hotel was just run down and needs some updating. It was way to expensive for the night and the condition of the room, but didn't have many other choices. Hotel was hard to find there wasn't a sign on the hotel I drove by it twice which was very frustrating.

Cons: other guests loud and shouting at all hours of the night. hotel is attached to restaurant and is not the hotel pictured on websites.

Cons: Shower head pressure is pretty weak and the water doesn't get very hot. The business center area was nice, but when I went to print boarding passes in the afternoon, the PC was down; when I went in the evening the PC was working but printer was so low on ink the printout was basically unusable. Very minor complaint and since lots of other hotels don't even offer that service, certainly not something I would knock any stars off my rating for.

Cons: They didn't have the king room I booked and offered meal coupons to supplement value, in order to use you had to charge to room, not useful when I'm using strictly cash.

Cons: I made a reservation using the hotel website using my credit card. The card was and still is working perfectly, but as I arrived at the hotel to check in they told me it was declined. They denied money too than changed their minds just before we left! Its ridiculous! Not a Sheraton standard.

Cons: I only stayed for a night so I can't really tell any experience I had

Cons: The bathroom is super small!! You just barely have enough room to sit on the toilet. Although the hotel has been through a renovation, the doors are old and they stick when it’s humid. Our door wouldn’t open and has to have maintenance come up for him to just say “you have to pull the door up as you turn the handle.” Another thing is the pool looked underwhelming and there’s no hot tub.

Cons: 1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.

Cons: When you walk into the lobby you are hit with a mildew smell. The staff was friendly at check in. We paid our $10 parking fee (?!?!) then headed to our room. The elevators are just scary! When we got to our room (a king suite) the odor changed to feet. There are two doors to the suite, but only one worked. The room itself was was ok. A little rough around the edges, but acceptable. The water pressure in the shower had a lot to be desired. To say I pee harder than the shower is no exaggeration! The free wifi was spotty at best. The TV's were not working when we arrived. After returning from a long day of touring the area, Time Warner had shown up to fix the cable. Only to go down again a few hours later. We wanted to have a late night dinner and had decided to try Tony Roma. It was convenient and by all accounts sounded good. It was just after 10:00 PM and their website, Yelp, Trip Advisor and all the listings online say they were open until 11:00 PM. We were ignored by the first two employees that walked by the host station. However the third person (a waitress I assume) asked us if we were being helped. She then proceeded to tell us they closed at 10:00 and since they are a franchise, there hours are different than what is listed EVERYWHERE else. Not to mention it seemed a bit early for a restaurant to close in a tourist town on a summer weekend. Overall my assessment is, I could've got a nicer suite (by far) at The Borgata in Atlantic City for what I paid here and had all the amenities. At least I can cross this off my bucket list.

Cons: Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck

Cons: The night we arrived there the fire alarms alarmed went off early hours, it was very disruptive and no staff came to state it was a false alarm you had to go to the lobby. Although they made up for breakfast at the restaurant. The pool was not very clean needed cleaning.

Cons: THERE REALLY WASN'T ANYTHING WE DIDN'T ENJOY

Cons: No complaints what so ever.

Cons: Breakfast facilities

Cons: Our room was dated. Bed was past it's prime.

Cons: We arrice very late at 2 AM Had a very short night and we were oblidged to exit the building due to a false emergency fire evacuation during our short night

Cons: Hallways smelled bad. Breakfast wasn’t included. Nothing in neighborhood to eat. But thing that bugged me the most was when I asked consierge for help on how to plan our day, he did a hard hard sell on a greyhound bus tour. Wouldn’t help me with any other questions. We moved to the Canada side the next day.