Friendly staff and walking distance to the falls.
Not good Value for money
The staff were really friendly and helpful. The location was very close to the falls and the convention center The room size was comfortable and big The amenities (microwave and fridge) are very useful and crucial.
There were spiders and spider webs around the mirror and blockage in the air vents in the bathroom. The room or carpet cleaner smelled very bad and couldn't change the room because they didn't have any other rooms available. There are student dorms for the culinary institute across the street on 2 floors and so there are rare parking spaces infant of the hotel. There was no valet or concierge and had to take my luggage from the car to the room and was at the mercy of the availability of trolleys. Breakfast was not included, the only place to eat is a resturant that is separate to the hotel.
Room not worth the money we paid
Convenience to the Falls. Staff was accommodating.
Air conditioner went out, said it was fixed but it was still to hot. Had to call for maintenance for shower no hot hot water and water pressure. Had to gather all our things and move to another room which was an inconvenience. Will not stay there again.
Everything was nice for the price
The bed was comfortable Nice bar and to have live band playing
The parking Food at restaurant not very good and service was very poor Pool didn't look very clean Shower was horrible kept going hot than ice cold
Nice facilities and clean room
Nosy at night and had handicap door that took a minute to close each time it was opened. Also bathroom door was broken.
It was... Okay
Room that was assigned to us was very close to the elevator, bedroom was nice and spacious, located at like a 5 min walk from the falls and also very close to the rainbow bridge (border to canada). Very close to surrounding restaurants as well. Last but not least the bar gets pretty packed at night downstairs so that is also a plus.
Bedroom's minifridge had a musky smell to it, most likely due to the fact the when it was left off the water inside made a sort of a puddle at the bottom which got that stale water smell. The bed was harder then what we are used to on these kind of hotels, although since we are healthy (no back issues or anything of the sort) we were able to sleep, but on some movements rolling you can kind of feel the bed springs. The last day of our visit the hot water didn't work and the cold water was just too cold to take a bath with. Breakfast was not included for our stay (which is ok), but when we went downstairs to get the breakfast the food was less then appetizing for lack of better words. Door knob also had some issues getting it opened with the keycard which having it re-scanned at the front got it to open my door. All in all these issues I personally am able to live with because I was able to work around all of it but for other people it might be a dealbreaker.
Quick walk to the falls!
Older hotel, could use a face lift, but served the purpose for a quick trip.
Nigara Falls Review
Proximity to Niagara Falls and restaurants.
Hotel rooms and hallways are in need of renovations. We had a view of a brick wall which was from the hotel next door.
Half sized pillows? The pillows are half the size of a standard pillow so if you sleep with two pillows stacked and roll over your head falls off. Everything else was great..
A night away
Hotel was very nice and clean. Very close to the falls and everything else. Will be going again!!!!!
The only bad thing I can say is it was cold lol not the hotels fault though
Loved our stay!
I liked everything about this hotel, from the friendly staff to the wonderful sleep.
There was nothing we didn't like!!!!
Youre sure to get your moneys worth at the Quality Hotel and Suites at the Falls in Niagara Falls, NY near Niagara Falls and Seneca Niagara Falls Casino. We are also near Niagara Falls State Park, Fashion Outlets of Niagara Falls, Niagara University and the Conference and Event Center Niagara Falls. Enjoy hotel amenities like free WiFi, a business center, a 200-person meeting room, access to copy and fax services, an indoor heated pool and a hot tub and a restaurant. Your spacious room includes a safe, desk, microwave, refrigerator, coffee maker, iron, ironing board, full flat-screen HDTV and sofa sleeper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 2,489 reviews
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