Walls were paper thin. Every day of a 3 night trip we were woken up from some noise.(arguing, party, sex, sneezing, baby crying..)
4 stars
Sheraton Niagara Falls
Photos of Sheraton Niagara Falls
Overview
Sheraton Niagara Falls is set in Niagara Falls NY and is within a short walk of nearby attractions, including Maid of the Mist, Goat Island and Niagara Falls. It features a gym, as well as an indoor pool, free Wi-Fi and a Jacuzzi.
There are a range of facilities available to guests of the hotel, such as a sauna, an express check-in and check-out feature and meeting facilities. Staff are available 24 hours a day and can assist with booking tours and tickets.
Rooms at Sheraton Niagara Falls are comfortable and offer cable/satellite channels.
Breakfast, lunch and dinner are served daily at T.G.I. Friday’s, as are American specialties. For those who wish to relax with a drink after a long day, the on-site bar provides the perfect spot.
The hotel is less than a 35-minute drive from Buffalo Niagara International Airport and Niagara River is a brief walk away. There is also the added convenience of many close by restaurants and cafés.
Latest deals for Sheraton Niagara Falls
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Niagara Falls
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Wedding services
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Roll-in shower
- Accessible by lift
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Upper floors accessible by lift
General
- Executive lounge access
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Bathroom
- Raised toilet
- Shower
- Toilet
- Bathrobe
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Trouser press
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Bicycle hire
- Casino
- Game room
- Beauty salon
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Child-friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Sheraton Niagara Falls
7.6
Good
2909 verified ratings
Wonderful
1271
Very good
440
Good
387
Okay
226
Fair
242
Mediocre
104
Poor
239
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, being close to attractions like Niagara Falls and shops. However, there are significant concerns regarding cleanliness, with multiple reviews mentioning dirty bathrooms and broken amenities. Service experiences vary, with some guests noting friendly staff while others had mixed feelings.AI-generated from customer reviews
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Score by provider
7.9 out of 10
113 reviews
7.3 out of 10
1 review
7.4 out of 10
7 reviews
All reviews
I was surprised how run down the hotel was specially for the price we got
Pros (+) Breakfast has very few options. The bed was the worst with a huge dip in the middle of the mattress and the mgmt was not able to change the mattress nor change the room. Very sad.
Pros (+) Location
Cons (-) I made a reservation using the hotel website using my credit card. The card was and still is working perfectly, but as I arrived at the hotel to check in they told me it was declined. They denied money too than changed their minds just before we left! Its ridiculous! Not a Sheraton standard.
Pros (+) They have arcade for the kids and my kids liked it. The hotel is too crowded. I had to wait 10 minuted in line for check in.
Pros (+) Clean Friendly staff
Cons (-) They didn't have the king room I booked and offered meal coupons to supplement value, in order to use you had to charge to room, not useful when I'm using strictly cash.
Location
300 3rd Street, Niagara Falls, NY 14303
What's nearby
- Seneca Niagara Casino79 m
- United Office Building216 m
- Observation Tower0.6 km
- Niagara Falls State Park0.7 km
- Bridal Veil Falls0.8 km
- American Falls0.9 km
- Goat Island0.9 km
- Cave of the Winds1.1 km
- Three Sisters Islands1.1 km
- Niagara Falls1.3 km
- Adams Power Plant Transformer House1.5 km
- Skylon Tower1.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Niagara Falls
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Niagara Falls
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Niagara FallsGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Niagara Falls |
Distance to airport | 9.5 km |