|"The beds were very comfortable!"||(in 19 reviews)|
|"Location and staff were the best!"||(in 115 reviews)|
|"The location was amazing!"||(in 149 reviews)|
|"Our room was not clean."||(in 79 reviews)|
|"Hotel was very dirty"||(in 58 reviews)|
|"Way overpriced Paying for parking"||(in 58 reviews)|
|great location||in 439 reviews|
|friendly staff||in 287 reviews|
|room was clean||in 274 reviews|
|dirty room||in 253 reviews|
|parking fee||in 205 reviews|
|breakfast included||in 183 reviews|
|nice hotel||in 181 reviews|
|pool was open||in 84 reviews|
|great restaurant||in 78 reviews|
|niagara falls||in 55 reviews|
|anchor bar||in 50 reviews|
|front desk||in 48 reviews|
|location is close||in 36 reviews|
|bed was very comfortable||in 25 reviews|
|close to the casino||in 21 reviews|
|holiday inn||in 16 reviews|
|toilet seat was loose||in 16 reviews|
|state park||in 15 reviews|
|pay extra||in 12 reviews|
|maid of the mist||in 6 reviews|
Hotel staff were very helpful. Didn't need to move car walking distance of falls and restaurants. Food was excellent at red roof inn . Thanks for a nice anniversary. Not all attractions were open because of covid.
The location was everything! It’s about a 10 minute walk from the falls which was perfect. When driving by car, it’s easily accessible and close to highway. The beds were really comfortable and the Anchor restaurant downstairs had pretty good food!
The bathroom is super small!! You just barely have enough room to sit on the toilet. Although the hotel has been through a renovation, the doors are old and they stick when it’s humid. Our door wouldn’t open and has to have maintenance come up for him to just say “you have to pull the door up as you turn the handle.” Another thing is the pool looked underwhelming and there’s no hot tub.
Could use some refreshing
It was close to goat island entrance
Hallways smelled bad. Breakfast wasn’t included. Nothing in neighborhood to eat. But thing that bugged me the most was when I asked consierge for help on how to plan our day, he did a hard hard sell on a greyhound bus tour. Wouldn’t help me with any other questions. We moved to the Canada side the next day.
Dated Hotel in a great Niagara Falls location
This hotel is all about location. Walking distance to all of the U.S. side Niagara Falls attractions.
Our room was dated. Bed was past it's prime.
Room, location, value, and especially the staff. Right down to the maintenance personnel. Very friendly and effective front desk.
No complaints what so ever.
Good location, Bad service
Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck
The lobby was good, the staff was friendly.
The night we arrived there the fire alarms alarmed went off early hours, it was very disruptive and no staff came to state it was a false alarm you had to go to the lobby. Although they made up for breakfast at the restaurant. The pool was not very clean needed cleaning.
Two emergencies fires building evacuation during
We arrice very late at 2 AM Had a very short night and we were oblidged to exit the building due to a false emergency fire evacuation during our short night
Dirty, uncomfortable, and disastrous
The lobby was pretty.
1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.
The location was great! Easy access to the falls and other attractions in Niagara.
When you walk into the lobby you are hit with a mildew smell. The staff was friendly at check in. We paid our $10 parking fee (?!?!) then headed to our room. The elevators are just scary! When we got to our room (a king suite) the odor changed to feet. There are two doors to the suite, but only one worked. The room itself was was ok. A little rough around the edges, but acceptable. The water pressure in the shower had a lot to be desired. To say I pee harder than the shower is no exaggeration! The free wifi was spotty at best. The TV's were not working when we arrived. After returning from a long day of touring the area, Time Warner had shown up to fix the cable. Only to go down again a few hours later. We wanted to have a late night dinner and had decided to try Tony Roma. It was convenient and by all accounts sounded good. It was just after 10:00 PM and their website, Yelp, Trip Advisor and all the listings online say they were open until 11:00 PM. We were ignored by the first two employees that walked by the host station. However the third person (a waitress I assume) asked us if we were being helped. She then proceeded to tell us they closed at 10:00 and since they are a franchise, there hours are different than what is listed EVERYWHERE else. Not to mention it seemed a bit early for a restaurant to close in a tourist town on a summer weekend. Overall my assessment is, I could've got a nicer suite (by far) at The Borgata in Atlantic City for what I paid here and had all the amenities. At least I can cross this off my bucket list.
I only stayed for a night so I can't really tell any experience I had
Moments from Niagara Falls, Holiday Inn Niagara Falls-Scenic Downtown is located in Niagara Falls NY and provides comfortable accommodation. It has a fitness centre, as well as a sauna, a heated pool and an express check-in and check-out feature.
There are a range of amenities available to those staying at the hotel, such as bicycle rental, a 24-hour reception and meeting facilities. A games room, laundry facilities and a concierge are also provided.
All the modern rooms at Holiday Inn Niagara Falls-Scenic Downtown provide wireless internet access, plus all the necessities for a comfortable stay.
The hotel has an on-site pub where patrons can socialise while sitting down to a casual meal and a beverage. The in-house restaurant serves a menu of American specialities, with tables available outdoors during warm weather. Guests can also choose to eat out in one of the local eateries.
Holiday Inn Niagara Falls-Scenic Downtown is surrounded by the area's well-known attractions, including Niagara River, which is within walking distance. Seneca Niagara Casino & Hotel and Niagara Falls State Park are a brief stroll away.
based on 2,151 reviews
Policies vary by room type and provider.
Holiday Inn Niagara Falls-Scenic Downtown is located at 114 Buffalo Avenue, 1.3 km from the centre of Niagara Falls. Lavinia Porter Manse is the closest landmark to Holiday Inn Niagara Falls-Scenic Downtown.
Check-in time is 16:00 and check-out time is 11:00 at Holiday Inn Niagara Falls-Scenic Downtown.
Yes, Holiday Inn Niagara Falls-Scenic Downtown offers free Wi-Fi.
No, Holiday Inn Niagara Falls-Scenic Downtown does not offer free parking.
No, Holiday Inn Niagara Falls-Scenic Downtown does not offer free airport shuttle service.
Holiday Inn Niagara Falls-Scenic Downtown is 9.8 km from Niagara Falls. Holiday Inn Niagara Falls-Scenic Downtown is 31.2 km from Buffalo.
Yes, Holiday Inn Niagara Falls-Scenic Downtown has a pool on-site.
Holiday Inn Niagara Falls-Scenic Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.